Contact Marriott Vacation Club Customer Service
Marriott Vacation Club Phone Numbers and Emails
Toll-Free Number:
-
(800) 307-7312
Customer Service:
-
(800) 845-4226For Owners
General Info:
-
(800) 860-9384
Headquarters:
-
(407) 206-6000Marriott Vacations Worldwide Corporation
Marriott Vacation Club Emails:
Customer Service
App Support, Community Relations, Customer Advocacy, For Owners
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, PR Inquiries
Contact Information
Marriott Vacation Club Website:
Marriott Vacation Club Help Center:
Corporate Office Address:
Marriott Vacations Worldwide Corporation
9002 San Marco Court
Orlando,
Florida
32819
United States
Other Info (opening hours):
Owner Services Hours (EST):
Monday - Friday: 9:00am - 8:00pm
Central Sales Distribution Hours (EST):
Monday - Thursday: 10:00am - 6:00pm
Friday: 9:30am - 3:30pm
Saturday: 10:00am - 2:00pm
Rentals Department Hours (EST):
Monday - Sunday: 9:00am - 10:00pm
Mailing Address:
MVCI Asia Pacific Pte. Ltd.
Attn.: Data Protection Officer Bjerken, A
8 Temasek Blvd.
#09-01/02 Suntec Tower 3
Singapore 038988
How Good is Marriott Vacation Club's Customer Service?
Summary of Marriott Vacation Club Customer Service Calls
693
TOTAL
CALLS
CALLS
04:37
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Marriott Vacation Club?
Request for Information Question:
- “Owner question”
- “Confirming”
- “Points question”
Payments and Charges Question:
- “Pay my billm”
- “What payments have you received for my two timeshare?”
- “Pay maintenance bill”
Account Question:
- “Can not log in”
- “Login ID password and customer ID”
- “Trouble logging in”
Return/ Replace Question:
- “Exchange paperwork”
- “Need to change a reservation”
- “Change reservation”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel reservation”
- “Cancellation”
Product/ Service Question:
- “Make a reservation”
- “To book a hotel and use points”
- “Interest paid on loan”
Website/ Application Question:
- “Application”
- “Website”
- “Web site logbin”
Shipping and Delivery Question:
- “Didn't get my pre arrival letter fir my upcoming stay”
- “For booking promotional package i signed up for”
- “Encore package”
Staff Question:
- “Service complaint”
- “Talk to owner services”
- “Want To talk to customer service representative”
Cards Question:
- “Credit card dispute”
- “Unable to make credit card payment on Marriott site”
Employment Question:
- “Would like to apply for a job as reservation or a call center representative.”
- Employment
Other Question:
- “Do not know know what I can do with vacation points”
- “Vacation information”
- “Upcoming reservation ocean point”
Compare Marriott Vacation Club To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Marriott Vacation Club