Altra is in business to benefit their members’ by providing competitive products and services while still keeping their rates and fees low. Altra is dedicated to financial literacy education for members to help them make better decisions. The primary concern is always for the members’ financial success. It’s important to understand Altra’s cooperative structure,... show more
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Altra Federal Credit Union Reviews
5
35%
4
18%
3
24%
2
4%
1
20%
3.5
51 reviews
51 reviews
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Altra Federal Credit Union
Kirsten Wilson @Mishka2230.
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1 Star Rating
In all my years of buying vehicles, I have never dealt with a more irresponsible, disrespectful, and ignorant credit institution. My experience with them was handled so recklessly by "professionals" it flabbergasts me. I will NEVER recommend this institution to anyone in my lifetime.
Kirsten,
It’s unfortunate to hear this was your loan experience as that is not our standard here at Altra. We would like to know more about the details of what happened. Please give us a call at 1-800-755-0055 so we can further understand what happened. We appreciate your business with Altra.
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Altra Federal Credit Union
Amy @amym_142
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5 Star Rating
Verified Customer
Renee White always takes good care of me. Everything is done through email, which makes it super easy I had Lane recommend Altra Federal credit Union
This Credit Union has been nothing but problems for my son and I. Every time you speak with someone you get a different answer. I used them for personal and my business checking/savings- I was always doing something wrong on my business account as it changed from person to person. The latest fiasco is my son trying to close his account and send his money to another bank- nearly impossible and we have spent hours on the phone getting different responses. He was told numerous times his credit score wasn't high enough, and at one point he just wanted to mobile deposit a check into his account, what does this have to do with a credit score- I would never recommend this place to anyone- unless you want to work with incompetent people and a bank that has no clue.
I love this Credit Union! They have helped me not only to rebuild my credit in the beginning but also to help me to save money on gas by financing a motorcycle when my other bank didn’t come through!
They have good rates and solid offerings. And they seem friendly enough when you go in. However it IS a bit off-putting for me to have to interact with the tellers via tube and screen. I understand some people may actually prefer this. I’m just not one of them. But mainly they lose stars because their online and app performance is barely year 2000. The whole system needs a huge update/upgrade. When every single institution I use syncs up to Mint and third party services using Plaid besides Altra, you know there is a problem. It’s just not being prioritized as it should be, which is a shame.
Get answers to your questions about Altra Federal Credit Union below. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
There isn't an official Altra CU Now card credit score requirement, because the card is designed for people with no credit.
Of course, established credit with a good payment history will grant you access to a lower APR, but you're not restricted in any way to get the card. The odds of being rejected increase drastically if you do not have at least fair credit, though. That's a score of at least 640.