Banco Santander
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After his account was frozen, the bank would not accept anything except an in-person visit for an identity check
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That’s the charge quoted by Equiniti – but they’re only worth about £450
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Government-backed NS&I increases its rates, as building societies and banks launch better deals
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Banks ‘could weather £125bn hit in economic downturn’ despite rising interest rates
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MPs question why some savers are receiving only 0.25% despite 12 consecutive Bank of England interest rate rises
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Scammers posed as Citibank agents and convinced me to buy a high-return investment bond
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She was woken up by an Apple Pay alert to discover the money had disappeared
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Bank puts aside more money to protect itself from potential defaults in expected recession
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Exclusive: Pay committees will factor in regulator’s fines over IT meltdown and money-laundering controls
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Bank says changing minimum qualification rules opens scheme to 64,000 more candidates each year
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Financial Conduct Authority found ‘serious and persistent gaps’ in bank’s controls
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UK high street banks are accused of not passing on benefits of money market movements to savers and borrowers
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Results will further fuel calls for the government to tax banks’ excess earnings
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Boss says bank is putting aside more money for potential defaults linked to cost of living crisis
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Santander hasn’t transferred our balance to a new Lloyds account and we need it to pay Traidcraft
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Assessment finds customers could access accounts despite any collapse but three banks have shortcomings
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Reader warned bank of fraudulent account and subsequent loan but it took no action
And the winners of the 2023 awards for worst customer service are …