Discussion:
Yet another Namesco struggle
(too old to reply)
Tim Lamb
9 years ago
Permalink
With the threat of no more mail using my dcu address I duly purchased a
years worth of MS Exchange from Namesco and sat back to watch events.

The transfer procedure appeared to follow that experienced by other here
however, we got to the click on the access office 365 banner and sign in
using the admin address given (admin @ mfdemonca.onmicrosoft.com) stage
and collapsed in a heap.

There is no way that the Office 365 portal will recognise the admin
address and never lets me get to the password.

Is it possible that MS Exchange uses a different procedure.

After 3 days, support came back with the same instructions and closed
the case!
--
Tim Lamb
Iain Archer
9 years ago
Permalink
...
mxtoolbox.com does confirm that marfordfarm.demon.co.uk has
been transferred to Office365 for email purposes.

So if you're still having problems -- which I guess you are, given that
I've had three emails from ***@marfordfarm.demon.co.uk telling me
that usernames tim, admin and postmaster were not found at
marfordfarm.demon.co.uk -- I guess that a problem is that you've not yet
successfully set up your mailbox for your domain, which, according to
their email quick start guide, is done via the control panel, then
domains.

Here also are my notes from assisting someone move to Exchange a few
weeks ago, just in case they're of any use, with your details swapped
in. I see there's a different admin address form at (3) from the one
you've given.
=========
Post by Tim Lamb
I've done some more logging in online, to check the different logins
I'm now clear that there are three. So, just to reprise.
Password: L...
(This password available from within the control panel Access
Office365 section for the domain. It's one initially preset by
Namesco.)
============
--
Iain Archer
Tim Lamb
9 years ago
Permalink
...
Thanks Iain. I had already tried the *demoncasca* login from your
earlier post. No joy. Not recognised.

There is a further log in to Namesco issued when I first signed up. I'm
not sure if I have tried logging in to Namesco as ***@... with the
demoncasca permutation. Try later...

I have not been rushing at this and may try phoning support tomorrow
when hold times may be lower.
--
Tim Lamb
Ian Jackson
9 years ago
Permalink
...
On a somewhat related subject, I have eschewed Demon's suggested
facility for retaining my Demon email address and bought (actually last
year) a similar domain minus the 'demon' (and damn the inconvenience).
This allows me to use my new address on Namesco's free webmail.

I have several other free webmail accounts, which I can use directly on
the web or, more conveniently at home, access them through Thunderbird.
I've now tried to the do the same with the Namesco webmail - and
although I can receive OK, all attempts (over several days) at sending
have failed. None of the Thunderbird SMPT server settings work (although
one or two do 'show promise').

Namesco provide lots of very comprehensive information on using various
email clients to access their services, but it's never made clear
whether this also applies to webmail. However, in one piece of
information, there is a rather cryptic reference to their 'Authenticated
SMTP'. I followed the links, and it seems that this an 'extra' to your
pay-for email - the price is £17-50pa. So I'm wondering is this 'extra'
will also work with their free webmail. Obviously this is cheaper than
using the Office 365 route, but it will allow me, at least for the time
being, to use my de-demonised email address. I was hoping that my
hopefully-still-in-the-pipeline transfer to Plusnet would allow me to
use this address - but if it won't, I will have a workable alternative.

Anyway, if by chance someone else has tried using Namesco's webmail, and
successfully set up two-way working through one of the email clients -
please let me into the secret.
--
Richard_CC
9 years ago
Permalink
Post by Ian Jackson
I have several other free webmail accounts, which I can use directly on
the web or, more conveniently at home, access them through Thunderbird.
I've now tried to the do the same with the Namesco webmail - and
although I can receive OK, all attempts (over several days) at sending
have failed. None of the Thunderbird SMPT server settings work (although
one or two do 'show promise').
If any of your free email accounts are gmail or yahoo, you can set up
SMTP sending from Thunderbird on those. They limit to a few hundred
emails per day to stop spammers using them but enough for most people.
Search for smtp gmail or smtp yahoo.

I know with yahoo you can configure a few different 'from' addresses,
not sure of limit.

That might help you if you can't get namesco to work.
Ian Jackson
9 years ago
Permalink
...
Gmail and Yahoo are indeed among my collection - and work fine. However,
I have 'their' style of email addresses. Are you saying that I could
also use their servers with my personal de-demonised address?
Post by Richard_CC
I know with yahoo you can configure a few different 'from' addresses,
not sure of limit.
That might help you if you can't get namesco to work.
As I said, receiving is no problem - it's the sending. The 'best effort'
SMTP settings returned "The message could not be sent because the
connection to the outgoing server (SMTP) g3ohx.co.uk was lost in the
middle of a transaction. Try again.". I think that outgoing mail gets to
Namesco's SMTP server, but then gets booted out - so maybe it needs the
payment of £17.50 to get it to work?
--
Ian
Andy
9 years ago
Permalink
In message <VsuEGXD0W+3XFw$***@g3ohx.demon.co.uk>, Ian Jackson
<***@g3ohx.demon.co.uk> wrote
[]
Post by Ian Jackson
As I said, receiving is no problem - it's the sending. The 'best
effort' SMTP settings returned "The message could not be sent because
the connection to the outgoing server (SMTP) g3ohx.co.uk was lost in
the middle of a transaction. Try again.". I think that outgoing mail
gets to Namesco's SMTP server, but then gets booted out - so maybe it
needs the payment of £17.50 to get it to work?
Perhaps "ISP" means "Insert silver please"...
--
Andy Taylor [Editor, Austrian Philatelic Society].
Visit www dot austrianphilately dot com>
Ian Jackson
9 years ago
Permalink
Post by Andy
[]
Post by Ian Jackson
As I said, receiving is no problem - it's the sending. The 'best
effort' SMTP settings returned "The message could not be sent because
the connection to the outgoing server (SMTP) g3ohx.co.uk was lost in
the middle of a transaction. Try again.". I think that outgoing mail
gets to Namesco's SMTP server, but then gets booted out - so maybe it
needs the payment of £17.50 to get it to work?
Perhaps "ISP" means "Insert silver please"...
;o))
--
Ian
Martin Brown
9 years ago
Permalink
...
ISTR they charge extra for outgoing email SMTP service so the most
sensible thing is to set the outgoing SMTP server to be your
connectivity ISP server or another one to which you have free access.

They will sell you SMTP as an extra but it doesn't make sense to buy it
if you have any other alternatives available (and most people do).
--
Regards,
Martin Brown
Ruth E
9 years ago
Permalink
Post by Martin Brown
ISTR they charge extra for outgoing email SMTP service so the most
sensible thing is to set the outgoing SMTP server to be your
connectivity ISP server or another one to which you have free access.
They will sell you SMTP as an extra but it doesn't make sense to buy it
if you have any other alternatives available (and most people do).
Regards,
Martin Brown
I am trying to pluck up the courage to start my email transfer to Namesco, made very nervous by all the threads on here which make it sound anything but straightforward. I currrently use Outlook to receive (POP3, server= mail.demon.co.uk) and send (SMTP, server=smtp.demon.co.uk) my demon email. Are you saying that the standard Namesco offering (I was going to opt for Exchange Online Essentials) won't allow me to send my demon email from Outlook via SMTP? Thanks, Ruth
Bill
9 years ago
Permalink
Post by Ruth E
I am trying to pluck up the courage to start my email transfer to
Namesco, made very nervous by all the threads on here which make it
sound anything but straightforward. I currrently use Outlook to
receive (POP3, server= mail.demon.co.uk) and send (SMTP,
server=smtp.demon.co.uk) my demon email. Are you saying that the
standard Namesco offering (I was going to opt for Exchange Online
Essentials) won't allow me to send my demon email from Outlook via
SMTP? Thanks, Ruth
If you haven't yet registered with Namesco and have sufficient time left
before Demon email dies on you, I'd very much suggest that the way I
went seems a lot easier and, in the longer term more flexible.

Invest in a domain with any of the providers - I happen to be with 1 &
1, and then just move to another ISP that works in a vaguely similar
standard way to the way Demon did. Then just redirect all mail (so it is
received via the domain) initially to Demon and after the change to the
new ISP, and send mail directly from the new ISP.

You should be able to transfer from Demon to another provider overnight
and seamlessly if you move across to the same grade of service. In my
case going from ADSL to FTTC caused a few small hiccups, but nothing
serious.

Then all you have to do is notify all the service registrations (eg
banks, ebay, google etc.) during the time you have the new domain and
still have Demon working. This has to be done because most of the
registrations have to confirm that you are you using the registered
address to be able to change it. Email contacts can be done later at
leisure and in order of importance.

Sorry if this is all too late and irrelevant.
--
Bill
Ian Jackson
9 years ago
Permalink
...
Although Demon has killed my access to their mail.demon.co.uk server
(hence no receive), I can still send with TP - both using my 'real'
Demon address, or if I change it to de-demonised version (and possibly
anything I care to dream up). I could therefore have a workable non-web
system by sending through Turnpike and receiving Namesco webmail through
Thunderbird. It would be a lot more workable if I could also still use
Thunderbird to send 'Demon' emails in the same way - but the access
password (the one stored in the Demon mail portal) no longer works. [In
this respect, there's obviously something different between the way TP
and TB work.]

I've followed the advice from Chris, Richard and Tom about adding an
additional email address to Gmail (adding my Namesco de-demonised
webmail address). Unfortunately, despite ringing the changes with the
server settings (just like you might have to do when accessing it
through Thunderbird), I can't get it to work. Like with TB, I suspect
that Namesco don't let you unless you pay for the privilege.
--
Ian
Chris B
9 years ago
Permalink
Post by Ian Jackson
Post by Richard_CC
If any of your free email accounts are gmail or yahoo, you can set up
SMTP sending from Thunderbird on those. They limit to a few hundred
emails per day to stop spammers using them but enough for most people.
Search for smtp gmail or smtp yahoo.
Gmail and Yahoo are indeed among my collection - and work fine. However,
I have 'their' style of email addresses. Are you saying that I could
also use their servers with my personal de-demonised address?
You can use gmail to send from multiple non gmail addresses - see

https://support.google.com/mail/answer/22370?hl=en

you do have to go through an authentication process to prove that you
own the address
--
Chris B (News)
Richard_CC
9 years ago
Permalink
Are you saying that I could also use their servers with my personal
de-demonised address?
Yes for yahoo, I've done it for webmail but not tried it with smtp
because I use my ISPs server (Zen) but don't use my ISP for incoming.
It's so I can be me if I have to send anything using webmail on my
phone, something I avoid if I can.

Log in to your yahoo webmail account (easier to do this on a pc rather
than phone, bigger screen helps), click on gearwheel thing top right,
choose settings, choose accounts, add one. It sends a click to confirm
link to that email address then you are all set. Its a bit tedious to
do lots.

Bit busy right now so can't try yahoo smtp but maybe you could set one
up and test it.
John Hall
9 years ago
Permalink
...
That's possible with gmail. (I don't know about Yahoo.) You have to tell
it what the alternative addresses are that you want it to accept, which
you can do from the web interface. That wasn't a problem for me, as I
don't use many alternative forms before my @jhall.co.uk, but it could be
a bit tedious if you have to type in a large number - there's no
wildcard facility. For both (authenticated) SMTP upload and POP3
download, you connect specifying your gmail address (and for SMTP your
password too), and it's quite happy to upload and download emails for
the alternative addresses.
--
John Hall
"Banking was conceived in iniquity and born in sin"
attributed to Sir Josiah Stamp,
a former director of the Bank of England
Ian Jackson
9 years ago
Permalink
...
Thanks Chris, Richard and Tom. Unfortunately, I'm getting the same
problem as I get when I try to access my Namesco webmail through
Thunderbird. I guess they don't let you do it unless you pay for them
the privilege.
--
Ian
John Hall
9 years ago
Permalink
...
If you are talking about gmail, I'm not paying them anything, so that
certainly isn't necessary. Did you tell gmail the addresses that you
want to use? You do that from within the gmail web interface by clicking
on the little cogwheel icon, then on Settings, then on Accounts and
Import. That handles the SMTP side of it. For the POP3 side, you want
Forwarding & POP/IMAP.
--
John Hall
"Banking was conceived in iniquity and born in sin"
attributed to Sir Josiah Stamp,
a former director of the Bank of England
Iain Archer
9 years ago
Permalink
Post by Ian Jackson
I have several other free webmail accounts, which I can use directly on
the web or, more conveniently at home, access them through Thunderbird.
I've now tried to the do the same with the Namesco webmail - and
although I can receive OK, all attempts (over several days) at sending
have failed. None of the Thunderbird SMPT server settings work
(although one or two do 'show promise').
I'm probably repeating myself, but here's a final dredge from my
forgotten notes/emails on testing Exchange Essentials. I don't think I
tried Namesco's free Mail Lite service or whatever it's called, which I
guess you've got access to as a domain purchaser and their webmail
service sits on. But if you want to try using the EE smtp server, this
might just be helpful, even if it's not so on the former. You
presumably had to buy into EE too, to get your Demon domain
email transfer?
====
I tested SMTP on Thunderbird and succeeded with these menu options set
in Outgoing Server settings in the Account Settings
for the TB user account I'd set up for Office365 access:

Server: smtp.office365.com
Port: 587
User name: full email address
Authentication: Normal password
Connection security: STARTTLS

Revised note on From: and Sender: fields:
If the email address in the From: field isn't the one
registered with Namesco, the registered one
has to be in the Sender: field in order for it to be
posted.

Use of any other name in the Sender: field would
result in its being rejected. But why would anyone
do that anyway?
--
Iain Archer
Tim Lamb
9 years ago
Permalink
...
I am pleased to report that my DCU mail now works. Telephone support,
some mumbling in the background and then bingo! Next issue is to access
and post via Turnpike!

I may be back:-)
--
Tim Lamb
Tim Lamb
9 years ago
Permalink
...
Late breaking thought... This m/c is second hand, re-furbished from
Chelmsford College.

On the Firefox toolbar was a link to admin.... can't remember but
clicking on it took me to the Microsoft mail sign in page. I don't have
the address or password so deleted it without much thought.

Presumably this m/c has previously used the ms mail facility. Could the
problem be that clicking on the link Namesco gave me actually loads up
the Chelmsford connection.

Poking through the program files failed to find any reference to office
365 and I'm not clever enough to look further.
--
Tim Lamb
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