Creating & Managing My Username for Digital Banking
Create a unique username for your digital banking credentials to keep your accounts secure.
You can manage your username anytime in either of our digital banking channels using the Profile & Settings feature. From Profile & Settings you can also manage your password and password reset question.
Access Number and Username for Digital Banking
Your Access Number is a unique member identifier assigned when you join Navy Federal. It’s used to identify you in a branch or by phone.
Your Username is used to sign into digital banking, using either online or mobile.
Requirements for Creating a Username for Digital Banking
Your Username must be 6 to 32 characters in length and must contain at least one letter and one number. Using one or more of the following special characters is suggested:   # $ % ' ^ , ( ) * + . : | ? @ / ] [ _ ` { } ! ; - ~
The following may not be part of your username: your access number, account number, first or last name, any part of your email address, last 4 of your social security number, your date of birth, any inappropriate words or phrases, any accent characters or blank spaces.
Using My Access Number
Your Access Number is used to identify you in a branch or on the phone.
You can view your Access Number in either of our digital banking channels from the Profile & Settings section.
