Login to OS4
Point your web browser to http://hosting.netins.net/OS4
. You will be asked to login. Login using your domain name and the
Admin password.
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Account Setup
The EasyMail Accounts function allows you to
manage various aspects of your mail setup. Using this function you can:
To access the Accounts function, click the Accounts
tab from the EasyMail main page.
Creating a regular mail account
A regular account has a physical mailbox on the
system that can be accessed by any POP or IMAP mail client as well as
WebMail. It can also be forwarded temporarily to another address by
using the Forward To option.
The Accounts function allows you to create
regular new mail accounts. To create a new account, click the Create
button from the Accounts main page. The Add page will be displayed.
Enter a username and password for the new account. A valid username
must start with a letter or number a-z, 0-9 and may contain a-z, 0-9,
".", and "-" characters. Two "." characters in a row is not valid. A
"." can neither be preceded by nor followed by a "-" and no account can
end in "." or "-". Remember that some mailers may not support usernames
longer than 16 characters. Email addresses are case insensitive.
If you want to forward your new mail account,
enter the "Forward To" email address(es) in the Forward To
textbox. To forward your account to more than one email address, you
must enter them in the Forward To textbox separated by commas
with no spaces. The guidelines described above for email account names
should be followed.
When you forward the new account, you can choose
to keep a copy of incoming mail in the forwarded account mailbox. To
activate this option, click the Keep a copy of forwarded email in
this account's mailbox check box.
Click the Apply button to save your
changes. Click the OK button to save your changes and exit
EasyMail.
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View mail accounts information
You can view your domain's regular email accounts
and associated passwords using the Accounts function. This
function displays your domain's regular email accounts in the Regular
Accounts list.
Account password can be viewed by clicking on the
name of the account from the Regular Accounts list. The account's
password will be displayed in the Password textbox.
If an account is forwarded, you can view the
"Forward To" email address(es) by selecting the account from the
Regular Accounts list. The forward to email address(es) will be
displayed in the Forward To textbox.
The total number of regular accounts available is
shown below the Regular Accounts list.
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Delete a mail account
To delete a regular mail account, select an
account from the Regular Accounts list and click the Delete
button to complete the operation. By deleting an account, its entire
mailbox contents are deleted as well. This process cannot be reversed.
To recreate a deleted account, you must create it
using the Create option. Messages held in the account (regular
account) before deletion can not be recovered. The mail account
deletion process is permanent.
Note: that when you delete an
account, it will be queued for deletion and the account will be removed
the next day.
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Changing a mail account password
To change the password for any email user's
account, select a regular account from the Regular Accounts list. The
account's password will be displayed in the Password textbox.
Enter the new password in the Password textbox. Click the Apply
button to save the new password or click the OK button to save
the new password and exit EasyMail. To cancel the operation and exit
EasyMail, click the Cancel button.
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Email forwarding setup
The Accounts function allows you to
forward your regular email accounts to another email address.
To forward an email account, choose the account
from the Regular Accounts list and enter an existing email address in
the Forward To textbox. This email address can be either an
external address (e.g. a hotmail account) or one of your domain's
regular accounts. You can forward an account to multiple addresses by
entering the addresses in the Forward To textbox separated by
commas and with no space.
To change the forward to account(s), enter the new
email account(s) in the Forward To textbox.
You have also the option of keeping a copy of
email in the forwarded account mailbox after forwarding the account.
Click the Keep a copy of forwarded email in this account's mailbox
checkbox to activate this option.
Email forwarding can be cancelled by deleting the
"Forward To" account(s).
After making the necessary changes click the Apply
button to complete the operation or click the OK button to save
changes and exit EasyMail. Click the Cancel button to cancel
the changes and exit EasyMail.
Note: Please expect a 10 to 15
minute delay before any email forwarding changes become active.
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Account Aliases
Alias accounts are email accounts that do not have
a physical mailbox on the system, and must be forwarded to an existing
regular account.
The EasyMail Aliases function allows you to manage
your alias mail accounts. The aliases function includes:
To access the Aliases function, click the Aliases
tab from the EasyMail main page.
Note: Autoresponders do not work
for forwarded and alias accounts.
Creating an alias mail account
The Aliases function allows you to create
Alias mail accounts. Alias accounts are email accounts that do not have
a physical mailbox and must be forwarded to an existing regular account.
To create a new alias account, click the Create
button from the Aliases main page. The Create Alias page will be
displayed. Enter a username for the new Alias account in the Username
textbox. Enter the email address you want the new Alias account to be
forwarded to in the Forward To textbox. This email address can
be either an external address (e.g. a hotmail account) or one of your
domain's regular accounts.
You can forward an alias account to multiple
addresses by entering the addresses in the Forward To textbox,
separated by commas and with no space. Click the Apply button
to save the new account or click the OK button to save the new
account and return to the Aliases main page. Click the Cancel
button to cancel the operation and return to the Aliases main page.
Note: Autoresponders do not work
with Alias email addresses.
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Viewing alias accounts information
The Aliases function allows you to view
all your Alias accounts and associated "Forward To" email addresses.
Alias accounts are email accounts that do not have
a physical mailbox and must be forwarded to a regular existing account.
To view the email account(s) your Alias account is
forwarded to, select the Alias account from the Alias Accounts list.
The "Forward To" account(s) will be displayed in the "Forward To"
textbox.
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Deleting an alias account
To delete an alias mail account, select an account
from the Alias Accounts list and click the Delete
button to complete the operation.
To recreate a deleted account, you must create it
using the Create option. The mail account deletion process is
permanent. Please remember that when you delete an account, it will be
queued for deletion and the account will be removed the next day.
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Changing alias forwarding
Alias accounts must be forwarded to one or
multiple existing email accounts when they are created, since they do
not have a physical mailbox. The Aliases function allows you to
change the "Forward To" email address(es) associated with the alias
accounts.
To change the "Forward To" accounts, select your
desired alias account from the Alias Accounts list. The "Forward To"
email address(es) will be displayed in the "Forward To" textbox. You
can forward an alias account to multiple addresses by entering the
addresses in the "Forward To" textbox separated by commas and with no
space. Enter the new email address(es) in the "Forward To" text box and
click the Apply button to complete the operation or click the OK
button to save changes and exit EasyMail. To cancel the operation and
exit EasyMail, click the Cancel button.
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Autoresponders
The Autoresponder function allows you to
automatically reply with a pre-written message to all or certain email
sent to an email address. For example you could set up an autoresponder
when you are out of office for a few days or alert those emailing you
that you are away.
Click the Autoresponder tab from the
EasyMail main page and the Autoresponder page will be displayed.
Note: Autoresponders do not work
for forwarded and alias accounts.
Creating an autoresponder
To create an autoresponder for an email account,
choose the account from the drop-down list and click the Add
button from the Autoresponder main page. A new page will be
displayed that allows you to create a new autoresponder for the
specified account. You can create as many autoresponders as you need
for each account.
Enter a name for the autoresponder in the Responder
name textbox.
The next step is to specify the email messages
that you want this autoresponder to reply to by setting a condition.
Email messages that meet this condition will receive this autoresponder
as their reply. If you want the message sent to everyone who sends an
email to the account, choose no condition from the Email
Header Field list and leave the Search Text textbox blank.
This is the default.
If you want the autoresponder to reply to messages
from a specific address, choose the From an address option from
the Email Header Field drop-down list and enter the desired
email address in the Search Text textbox. You can enter
multiple email addresses in the Search Text textbox. The
addresses must be separated by commas with no spaces.
You can set the autoresponder to reply to the
email messages that are sent to a specific address. For example, if an
email has the specified address in its CC: field, the
autoresponder will apply to it. Choose the To an address option
from the Email Header list and enter the email address in the Search
Text textbox. You can enter multiple email addresses in the Search
Text textbox. The addresses must be separated by commas with no
spaces.
You can reply to messages who's subject contains
some specific text. Select the where Subject contains option
from the Email Header Field list and enter the text in the Search
Text textbox.
Enter the autoresponder's message in the Responder
Message text area and click the Apply button to complete
the operation or OK button to save the autoresponder and return
to the Autoresponder main page. Click the Cancel button to
cancel the operation and return to the Autoresponder main page.
Note: Autoresponders do not work
for forwarded and alias accounts.
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Activating and deactivating an autoresponder
In order for an autoresponder to work, you must
activate it.
To activate an autoresponder choose the account
the autoresponder belongs to from the drop-down list. The list of
autoresponders associated with that account will be displayed in the Inactive
Responders list. Highlight the desired responder and click the On
button. The autoresponder will be moved to the Active Responders
list.
To deactivate an autoresponder, select it from the
Active Responders list and click the Off
button. The autoresponder will be moved to the Inactive Responders
list.
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Editing an autoresponder
You can edit an existing
responder by using the Edit option of Autoresponder.
If the responder you want to
edit is active, you must deactivate it first, because the Autoresponder
function does not allow an active responder to be edited.
Highlight the responder you
want to edit from the Inactive Responder list and click the Edit
button. The responder details will be displayed. Make the necessary
changes to the responder fields and click the Apply button to
complete the operation or OK button to save changes and return
to the Autoresponder main page. Click the Cancel button to
cancel the operation and return to the Autoresponder main page.
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Deleting an autoresponder
To delete an autoresponder, choose the account the
responder is associated with. The account's active and inactive
autoresponders will be displayed.
If the responder you want to delete is active, you
must deactivate it first, because the Autoresponder function does not
allow an active responder to be deleted.
Highlight the responder you want to delete from
the Inactive Responder list and click the Remove
button. You will be prompted to confirm the deletion. The responder
will be removed permanently. To recreate the responder you must use the
Add option.
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SPAM filtering
The SPAM filtering function
of EasyMail allows you to prevent unsolicited email (SPAM) from
reaching your mailbox.
By enabling SPAM filtering
for an account, your email is sorted into three categories:
- Blocked: Mail
flagged as probable SPAM, but is not necessarily SPAM. This also
includes specific email addresses you may mark as "blocked" under the
Advanced SPAM Filtering options.
- Bulk: Mail that is
determined to be legitimate mass-email, such as known opt-in email
lists, e.g. legitimate newsletters.
- SPAM: Mail that
is, according to the filter, definitely SPAM.
All of these categories of
email are saved by default in the following folders:
- BLOCKED.mail
- BULK.mail
- SPAM.mail
You may elect to delete any
incoming email in these categories in the Advanced SPAM Filtering
interface. Each folder is created the first time you receive any email
that falls into these categories. To access these folders you must be
using either WebMail or PINE. In WebMail you can view these folders and
their contents by clicking on the Folder Management button.
By disabling SPAM filtering
for an account, all email will be delivered directly to your mailbox.
The EasyMail SPAM Filtering
function uses SPAM Bouncer version 1.5.
Enabling SPAM filtering
To enable SPAM filtering for an account, open the
EasyMail setup application and click on the SPAM Filtering tab.
Select the account you wish to filter and check the Enable SPAM
Filtering checkbox. Click either the Apply button or the OK
button to turn the SPAM filtering on.
To disable SPAM filtering for an account, follow
the above instructions. When you select the account, you will see that
the Enable SPAM Filtering checkbox is already checked. Remove
the checkmark and click either the Apply button or the OK
button to complete the removal.
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Enabling advanced SPAM filtering
To configure advanced SPAM filtering for an
account, open the EasyMail setup application and click on the SPAM
Filtering tab. Select the account you wish to configure and ensure
that the Enable SPAM Filtering option is checked. Click the Advanced
button to configure advanced SPAM filtering. In the interface that
comes up, the settings are divided into four categories:
When you have finished
configuring the advanced features, click OK or Apply to
save your settings. For more information on these categories, please
refer to the other topics in this section.
To disable advanced SPAM
filtering for an account, open up the advanced settings for that
account and click on the button labeled Restore Defaults. Then
click on OK or Apply to save the default settings.
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SPAM Storage
This section allows you to
choose your storage preferences for the various types of mail that the
SPAM filter identifies (i.e. SPAM, blocked, bulk). You may elect to
either save or automatically delete each type of email the SPAM filter
recognizes.
Please keep in mind that
there is always a risk that the SPAM filter may classify legitimate
email as SPAM. You may not want to enable the deletion of SPAM,
blocked, and bulk mail, if you are concerned about this possibility.
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Blocked languages
This section of the Advanced
SPAM Filter functionality deals with incoming emails that use
multilingual character sets. Email written in the following languages
are automatically blocked when checked:
- Arabic
- Chinese
- Cyrillic
- Greek
- Hebrew
- Japanese
- Korean
- Russian
- Turkish
If you receive legitimate
email in one or more of these languages, please be sure to uncheck
those languages in this section of the settings.
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SPAM filtering lists
SPAM filtering lists are maintained by independent
organizations which track where and how SPAM is delivered. By electing
to use one or more of these lists, you will increase the spam filter's
ability to catch incoming SPAM. Following, you will find an explanation
outlining what each list available to the SPAM filter tracks. This will
allow you to decide which, if any, of the filtering lists you wish to
use.
DSBLCHECK: Blacklist of single-stage open
relays -- IP addresses of SMTP servers that relay email for any user on
the Internet, addressed to any other user on the Internet. This list
contains the IP addresses of confirmed open SMTP relays, open proxy
servers, and web sites with insecure formmail.pl scripts. Entries to
this list are from trusted users only. The DSBL is a "Son of ORBZ"
blacklist, and as such is somewhat aggressive.
DULCHECK: Blacklist of dynamic IP addresses
assigned to dial-up users. Now a pay service and available only if you
have subscribed.
NOTE: If you enable this blacklist without first
subscribing to it, all queries against it will result in a negative
response. No spam will be detected.
FTSGRSSCHECK: Blacklist of single-stage
open relays -- IP addresses of SMTP servers that relay email for any
user on the Internet, addressed to any other user on the Internet.
MONKEYFORMMAILCHECK: Blacklist of web sites
with insecure versions of the formmail.pl script, which SPAMmers can
abuse to send SPAM with untraceable headers.
OSORCHECK: Blacklist of single-stage open
relays verified as open by the Osirusoft tester. This is a respected
open relay list, but more aggressive than RSLCHECK.
RFCIPWHOISCHECK: Blacklist of IP blocks
with blank or invalid whois information.
RSLCHECK: Blacklist of single-stage open
relays hosted at visi.com. The RSL is the most conservative open relay
blacklist supported by the SPAM filter; it removes all entries after 90
days and will remove any entry on request. This list will block
relatively less non-SPAM email than other blacklists of open relays,
but may also not block some SPAM that others would have.
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Miscellaneous features
The following features can be configured in this
section:
Always Allow List
When an email is received from an address placed
on the Always Allow list, that email automatically bypasses all
SPAM filtering processes and is delivered to your inbox. Add email
addresses to this list if there are particular addresses you wish to be
certain you receive email from, no matter how you have configured the
SPAM filter.
Always Block List
Similar to the always allow list, except this list
automatically blocks emails sent from the specified addresses.
Filtering Bypass Phrase
This field allows you to define a code word which,
if it appears in the subject line of any incoming email, will
automatically bypass all filtering processes and be delivered to your
inbox. This is useful if you want to ensure that certain people will
always be able to send email to you, regardless of what email address
they are using.
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More information about SPAM filtering
SPAM Bouncer
www.spambouncer.org
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