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Problem with DDNS (No-IP) username/password #62

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jinxoO opened this issue Jul 23, 2017 · 14 comments
Closed

Problem with DDNS (No-IP) username/password #62

jinxoO opened this issue Jul 23, 2017 · 14 comments

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@jinxoO
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jinxoO commented Jul 23, 2017

Hi,
first thanks for the great work and your effort! Nextcloudpi is really a great project!

Now the Problem:
when i try to set up the integrated no-ip service i always get the following error message, though username and password are correct:

Launching no-ip
Auto configuration for Linux client of no-ip.com.

You have entered an incorrect username
    -or-
an incorrect password for this username.

System config value trusted_domains => 3 set to string MY-NO-IP-DOMAIN.ddns.net 
Done. Press any key...

When i check the status with sudo no-ip2 -S i get
Can't locate configuration file /usr/local/etc/no-ip2.conf. (Try -c). Ending!

I've installed version v0.16.2 and actually everything works fine till i get a new public-ip from my isp (obviously)

Any suggestions?

@nachoparker nachoparker self-assigned this Jul 24, 2017
@nachoparker
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Just to make sure... have you set up a free account with noip? does your RPi have internet access?

@jinxoO
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jinxoO commented Jul 24, 2017

You are right! I have set up a free account and the RPi has internet access. I can access NC from "outside" with the registered No-IP-Domain. But only for perhaps one day, till my ISP changes the public-IP. When I refresh the IP manually via the No-IP Website everything works again (for a day). The problem is, I can not set up the No-IP-client correctly.

@nachoparker
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nachoparker commented Jul 25, 2017

The only thing you have to do is to use your registered email and password in nextcloudpi-config (or the new web interface :) )

Are you 100% sure that you are using your noip credentials, and ACTIVE=yes?

@nachoparker
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I just tested this, and it works for me.

USER: email that I used to register at noip.org
PASS: the password that I used for noip.org
DOMAIN: the domain that I registered at noip.org

Triple check the data. If anybody else runs into this, please reopen.

@jinxoO I'll close, but we can continue talking

@nachoparker nachoparker changed the title Problem with DDNS (No-IP) Problem with DDNS (No-IP) username/password Jul 25, 2017
@jinxoO
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jinxoO commented Jul 26, 2017

Ok, thanks! It works for me now, although I don't know what the problem was (still is?)?!

Everytime I try to enter USER, PASS and DOMAIN in nextcloudpi-config I get the error mentioned in the first post.

I tried creating the config file manually with sudo noip2 -C and got no error. But still the public ip did not refresh automatically.

When I activated the noip client in nextcloudpi-config to ACTIVE=yes, without changing anything else, everything worked.

I dont know why nextcloudpi-config does not work for me. I tried to enter my noip credentials a few times after this solution (again) without any success. But I think it is a negligible problem 😉

@nachoparker
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awesome, I am glad

@GustaveCoste
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GustaveCoste commented Jul 26, 2017

I seem to have exactly the same issue. I will try to edit the config file manually as @jinxoO did.

Edit: Congrats for your work, it's almost easy for a newbie to set up a nextcloud server!

@nachoparker
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@GustaveCoste thanks,

You should not need to manually edit anything. Try through nextcloudpi-config or the web interface. You should be able to ;)

@GustaveCoste
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I also solved the problem with sudo noip2 -C.
I'm 200% sure I was using the good credentials in nextcloudpi-config or in the web interface but it always told me the same error about incorrect password/username.

Now it seems to be working.

@nachoparker
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retested... works for me... anybody else seeing this?

@rlueder
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rlueder commented Dec 30, 2017

I'm having the same issue as @jinxoO and @GustaveCoste, I signed up for a paid acct. with No-IP and I know I'm entering the right information because my router can access it but I keep getting the same error from the first post in this issue. Using sudo noip2 -C instead of the TUI worked for me as well (running NextcloudPi v0.44.1)

@seekheart
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I'm on a raspberry pi 3 and when I tried installing the Duc it errors stating that my password/username is incorrect. I'm able to login just fine on the website with the same credentials and I even changed the password to something far easier to type as a sanity check. Both cases have led to the same error... How to fix...

@kozbulski
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Hi,
maybe this helps:
I had the same problems. I also use this information:
-> USER: email that I used to register at noip.org
-> PASS: the password that I used for noip.org
-> DOMAIN: the domain that I registered at noip.org
but it only worked after i changed my password: it now contains one number a . and capital letters.
It didn't work with a ! as last character.

Can't say if its my nextcloud or no-ip.
I was able to log into no-ip with my old password.

NextCloudPi version | v0.67.11
NextCloudPi image | NextCloudPi_02-06-18
Nextcloud version | 14.0.4.2

Regards

@NICKVALENTINO
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Thanks a lot - this helped me out!

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@rlueder @NICKVALENTINO @seekheart @GustaveCoste @nachoparker @jinxoO @kozbulski and others