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AI-powered data and tools to predict, avoid, and manage flight disruptions

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Lumo Engage

For travelers

Lumo Engage keeps travelers ahead of delays with proactive alerts via email, SMS, and WhatsApp—predicting disruptions before they happen. By quantifying delay risk and delivering real-time updates, it empowers smarter decisions and smoother journeys.

Click the button below to learn more about how ALTOUR uses Lumo to give their travelers a heads-up on delays—and the option to seamlessly connect with an agent when it matters most.

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Lumo Navigator

For travel arrangers, groups & meetings

Lumo Navigator is a powerful dashboard that gives travel managers and coordinators a real-time, bird’s-eye view of travelers and potential disruptions.

Whether you're managing a handful of travelers or coordinating a group of 500, Lumo makes it easy to spot risks early, take proactive steps, and keep everything running smoothly. Stay ahead of delays, support your travelers when it matters most, and save time with smarter, data-driven decisions.

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Lumo Spotlight

For travel managers

Lumo Spotlight is a reporting tool that gives travel managers clear, data-driven insights into their travel program.

Traveler wellness reports incorporate various factors such as travel frequency, disruptions, time zone changes, and more to create scorecards that support employee well-being efforts. Supplier performance reports provide actionable airline scorecards, helping procurement teams make informed, strategic decisions.

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Lumo API

For developers

Lumo’s powerful API suite lets developers seamlessly integrate predictive insights into their own tools and platforms.

From helping travelers make smarter booking decisions with the Flights API to delivering real-time disruption alerts via the Subscription API, Lumo puts actionable data at your fingertips. With additional APIs for airline waivers and airport-level delay predictions, it's a must-have toolkit for building smarter, more responsive applications.

View the API docs here.

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Lumo Control Tower

For agency operations managers

Lumo Control Tower gives travel agency operations teams a real-time, high-level view of travelers and potential disruptions, making it easier to anticipate and respond to issues before they escalate.

Given historical call center volume, it can also forecast future service needs based on predicted travel disruptions, helping managers plan more effectively and reduce wait times. The result: smoother operations, better-prepared agents, and a more responsive, customer-focused service experience.

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Lumo Ops Manager

For airline operations teams

Lumo Ops Manager helps airline and airline-adjacent operations teams stay ahead of disruptions with AI-driven predictions of airport delays and capacity constraints.

In the U.S. and Canada, it forecasts FAA traffic flow management initiatives up to a week in advance, quantifying both likelihood and timing to support smarter, proactive planning—from crew management to flight adjustments. Globally, Lumo models airport capacity using real-time data, weather, and traffic volume, enabling risk-based decisions grounded in data—not gut feel.

Not sure where to start? Get in touch and we'd be happy to help work through the details.

"... Lumo's offering stands out because they assess the risk of delay before it happens, helping passengers proactively manage their delays instead of simply reacting to them."
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Ivan Imana, CIO, World Travel Inc.

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