For SOM IT Help Call - Emory University School of Medicine

School of Medicine 

Information Technology Services 

All newly enrolled School of Medicine students are encouraged to visit the School of 

Medicine’s IT office before orientation to obtain help configuring laptops and mobile 

devices for Emory’s wireless network (EmoryUnplugged) and Exchange Email System. 

For questions regarding this document or to request a consultation please contact 

Ken Lester, SOMITS Student and Curricular Support at (404) 727-5267 or krleste@ 

emory.edu 

SOMITS is located in the 1648 Pierce Drive School of Medicine Building, Suite AB51. 

Laptops are required for all MD and PA students. Please see Section 3 to verify 

your laptop meets all Minimum Requirements. 

Client Services 

med.emory.edu/help 

For SOM IT Help Call (404) 778-4304

2 

Hardware 

Software 

New Computer Recommendations 2012 

These recommendations specify new systems that are expected to meet the requirements of most 

Emory SOM students for the next four years. Use this section if purchasing a new laptop. 

Processor 

Memory (RAM) 

Hard disk 

Removable Storage 

Graphics 

Display 

Networking 

Warranty 

Operating System 

Required Software 

See Section 5 

Intel Core i5 

AMD A4 

Intel Core i7 

AMD A6 

4GB 8GB 

250GB 

SATA or Solid State Drive 

External Hard drive for backups 

(Should be larger than your primary drive) 

256 MB dedicated memory 

WiFi 802.11n 

WPA2-Enterprise Support 

3 Year Warranty 

500GB 

SATA or Solid State Drive 

External Hard drive for backups 

(Should be larger than your primary drive) 

512 MB dedicated to memory 

1280x800 (13”) resolution or higher 1440x900 (15”) resolution or higher 

WiFi 802.11n 


Windows 7 Professional, Windows 7 Ultimate, Windows 7 Home Premium 

or Mac OS 10.7 (Lion) 

Windows 7 Starter and Home Basic Editions are not recommended 

Windows: 

(Provided to SOM Students at no additional cost) 

McAfee VirusScan Enterprise (Free to Emory Students) 

Respondus Lock Down Browser (Free to Emory Students) 

Mac: 



Respondus Lock Down Browser (Free to Emory Students) 

Netbooks, tablets and computing devices that run light operating systems will not provide the 

optimal computing experience. These devices are not recommended for use as a primary 

computer and will have limited support from SOM Information Technology Services. 

Removable Storage 

We recommend all students purchase a USB Flash Drive that provides 

264-bit (ASE) hardware-based data encryption. 

Example USB Flash Drive: 

Kingston Technology’s DataTraveler Vault - Privacy Edition, 

supports Mac OS 10.6 and Windows 7. 




3 

4 

Hardware 


Minimum Computer Requirements 

These recommendations specify minimum system requirements for existing computers. Use this section if you already own a laptop. 

Laptops meeting only the Minimum Requirements may not provide an optimal computing experience over four years. 

Component Minimum Requirments for 2012 

Processor 

Memory (RAM) 

Hard disk 

Networking 


Core 2 Duo or AMD X2 Dual Core 

2GB 

250GB SATA (5400RPM) 

Display 1024x768 resolution or higher 

Required Software 

See Section 5 

WiFi 802.11g 


Windows Vista Service Pack 2 or newer (Service Packs are available via Windows Updates) 

or Mac OS 10.5.8 (Leopard) or newer 

Windows “Starter” and “Home Basic” Editions are not supported 

Windows: 

Internet Explorer 8 or newer (Download via Windows Update) 



Mac: 

Safari 5 (Requires OS 10.5.8 or newer Download via Apple Software Update) 



Netbooks, tablets and computing devices that run light operating systems will not provide the 

optimal computing experience. These devices are not recommended for use as a primary 

computer and will have limited support from SOM Information Technology Services. 

Computer and Software 

Educational Discounts 

For educational discounts on laptops and software please visit the following web 

resources. Please note Microsoft Office is provided to Emory School of Medicine students at no cost. 

Apple: 

http://store.apple.com/us-hed 

Dell: 

www.dell.com/emory 

Other: 

www.academicsuperstore.com 

For Cell Phone discounts please see section 12. 




5 

Required 

Recommended 


Platform 


Windows Service Packs and Mac updates can be 

downloaded using the software update function. 

Operating System version upgrades can be 

purchased via the Emory Bookstore. 

Productivity 

This software is provided by Emory University 

School of Medicine. SOM students may download 

http://emorysom.onthehub.com 

Web Browser 

Supported web browsers are available via the 

Mac and Windows software update function. 

Please note you must be running Mac OS 10.5.8 

to run Safari 5 and Windows XP (SP3), Vista, 

or 7 to install and run IE8. 

AntiVirus 

Required for all computers accessing Emory’s 

network. https://software.emory.edu/express 

Web Based Exams 

Required for MD, Med Imaging and PA Students 

http://med.emory.edu/help/edtk/respondus.html 

Bibliographic Software 

Download at https://software.emory.edu/express 

Media Players for Lecture Recordings 

http://www.real.com/realplayer/download 

Healthcare Protected Data Access 

You will not have access to this environment until 

the end of your second year. The client 

is available at https://mydesktop.emory.org 

Macintosh Windows 

Mac OS 10.5, 10.6 or 10.7 Vista (SP2), or 7 (SP1) 

Safari 5 or newer Internet Explorer 8 or newer 

McAfee VirusScan Enterprise 

(Free to Emory Students) 

Respondus 

Lock Down Browser 

Emory Healthcare VDT 

Citrix Client 

Emory University site-licensed software including antivirus, statistical software packages, 

and EndNote are located at http://software.emory.edu/express. 

McAfee VirusScan Enterprise 

(Free to Emory Students) 

Respondus 

Lock Down Browser 

EndNote EndNote 

Flip4Mac (Free Version) 

Real Player 

Real Player 

Emory Healthcare VDT 

Citrix Client 




6 

7 

8 

Email 

As a SOM student you will be provided with an email account via Emory’s Microsoft Exchange server. To protect 

confidential healthcare data and comply with federal regulations, mail cannot be automatically forwarded from your 

Exchange email accounts to other Emory or non-Emory email accounts. 

Students will have two options for checking their Exchange email. 

1. Mac and Windows users running supported web browsers may go to owa.emory.edu, login with your email @emory 

user name (NetID) and password to have full access to your email, directory, and calendar. 

2. Use one of the supported email clients. For configuration instructions please use the web resources listed. 

Outlook 2011 (Mac)* 

https://emory.service-now.com/kb_view.do?sysparm_article=KB00410 

Outlook 2010 (Windows)* 


*Please note Emory University School of Medicine Information Technology Services (SOMITS) will provide install and initial setup support of 

Outlook 2011 or 2010 to SOM students. Support of Microsoft Office beyond install and initial setup of Outlook is not provided by SOMITS. 

Emory University Technology Services (UTS) will support student email access via owa.emory.edu only. 

Email and Smartphones 

If you choose to setup your Emory Exchange account on your mobile device, please account for the additional data use 

on your cell phone’s data plan. Your mobile device must support Exchange ActiveSync to be supported. Current versions 

of iPhone (iOS), *Android, and **BlackBerry are recommended for connecting to the Emory Exchange server. 

For configuration instructions please use the web resources listed. 

Apple iPhone / iPad / iPod Touch 


*Android 


* SOMITS will provide Exchange configuration support for the native Android OS Corporate Sync application only. 

Third party email applications will not be supported. 

** SOM Students will not have access or support for the BlackBerry Enterprise Server (BES). SOMITS will 

only provide configuration support via BlackBerry Internet Service (BIS). 

Smart Device Security Policy 

The security safeguards required by the smart device security policy will be enforced as a condition of 

access for any smart devices that connect to Emory Exchange to check email and calendar items. 

If you do not check Emory Exchange email on your device the policy will not be applied to it. 

If you check your Emory email on your smart device, the only visible change will be that a four 

digit PIN will be required to unlock your device after a period of no more than 15 minutes of 

inactivity. When the policy is applied to your device, you will be prompted to configure this 

PIN if you have not configured one already. If your device is not already encrypted, 

it will be encrypted after you create your PIN. 

For policy FAQs and info please visit http://it.emory.edu/security/smart_device/index.html 

The following specific settings will be enforced: 

1. A four digit PIN will be required to unlock your device 

2. Your device will automatically lock (require your PIN to be entered) after a maximum 

of no more than 15 minutes of inactivity. 

3. If someone enters your PIN incorrectly 10 times, the device will erase itself. 

4. If your device supports it, the data stored on it will be encrypted. 




9 

Smartphones 

The information in this document is based on survey data collected from SOM students and is not an endorsement by 

Emory University School of Medicine for any one service provider or device. 

Cell phones used by SOM Students 




Service Providers 

The information in this document is based on survey data collected from SOM students and is not an endorsement by 

Emory University School of Medicine for any one service provider or device. 

Percentage of students using major service providers in 2011-12 

Service provider’s reception and reliability 

AT&T 2.6 

Sprint / Nextel 3.9 

Verizon 4.6 

2.0 

T-Mobile 

Service provider’s reception and reliability based on curricular and clinical 

locations only. Students were asked, “Please rate your providers reception 

based on your class and clinical location experience only.” 

Scale of 1-5 (5) being the best reception. 




Features and Options 

Factors considered most important when choosing 

a cell phone or provider 

Cell Phone and Service Educational Discounts 

AT&T: 

*25% discount on service. 

Please visit www.wireless.att.com/businesscenter/premier and enter your Emory email address. 

After submitting your email address AT&T will send you a link to access discounted rate plans. 

Verizon: 

*Up to 22% off the monthly access fee on qualifying voice plans of $34.99 or higher and Up to 25% off 

of accessories 

www.verizonwireless.com/b2c/employee/emaildomainauthentication.jsp 

Sprint / Nextel: 

* Up to 15% off select plans 

Please visit http://delivery.sprint.com/m/p/nxt/dev/wdyw.asp and enter your Emory email address. 

After submitting your email address Sprint will send you a link to access discounted rate plans. 

* This information has not been verified and may change without notice. 




Mobile Applications 

Popular Mobile Applications and Resources 

Application 

Android OS 

Apple iOS 

(iPhone, iPad, 

and iPod Touch) 

BlackBerry 

Windows 

Mobile 

Blackboard 

Mobile Learn 

Yes** 

Yes** 

Yes** 

DynaMed Epocrates Medscape 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

No Yes*** Yes 

No 

MedCalc 

MedCalc Pro 

PubMed 

* There may be third party vendors that supply mobile applications for this service. The publisher 

provides a mobile webpage only. 

** Requires Wi-Fi connection / Cellular carrier may have restrictions 

*** Windows Mobile OS 2003 - v 6.5 only 

Yes 

Micromedex 

Yes 

Yes 

Mobile 

Webpage 

Only 

Mobile 

Webpage 

Only 

Audience Response System (ARS) 

Mobile 

Webpage 

Only 

Mobile 

Webpage 

Only 

Mobile 

Webpage 

Only 

Mobile 

Webpage 

Only 

Emory University School of Medicine uses Turning Point’s ResponseWare for interactive lectures. 

Most web-enabled smartphones will be able to access Turning Point’s ResponseWare via a mobile friendly 

webpage. 

Apple iPhone, iPad, iPod Touch, Android, and BlackBerry smartphones have the option of utilizing Turning 

Point’s mobile application. 

Passwords 

New Students: 

Emory University NetID, all students should go to enid.emory.edu and set their Authentication 

Questions. Setting your Authentication Questions will enable access and reset of your 

password in the event it is forgotten. ENID will also allow you to Select An Email Name, 

access your Spam Filtering options, and reset your Emory Network 

(Exchange, OPUS, LearnLink and Blackboard) passwords. 

Current Students: 

Emory University School of Medicine web services. 

(One45 and emorymed.emory.edu) please contact 

SOMITS Client Services for help (404) 778-4304. 

please visit med.emory.edu/help/passwords.htm 

No 

No 

Yes 

Unbound 

Medicine 

Diagnosaurus 

Yes 

Yes 

Yes 

Yes

For SOM IT Help Call - Emory University School of Medicine

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