moonfruit.com
Average 3 out of 10
Total reviews: 11
Recommended by: 2
Opposed: 9
Official responses: 0

Moonfruit Review 2024. Is moonfruit.com good web hosting in United Kingdom?

11 user reviews; 0 support responses; 1 testimonial; 2 products, 0 promotions, 6 social accounts, Alexa #218443; 📆 listed 2005 (#1452)
moonfruit.com
Moonfruit
Princess House, 50-60 Eastcastle Street,
London w1w 8ea
UK
☎ Phone +44 20 7434 2084
📠 Fax +44 20 7434 2084

Website language(s): en-GB

moonfruit.com is inactive webhosting company!
🏆 Alexa Rating 218,443 👤 User Rating 🙌 Average 3 out of 10
👉 Total reviews: 11
👍 Recommended by: 2
👎 Opposed: 9
🤝 Official responses: 0

💰 Price Range £ 3.99 - £ 4.49⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 56/61🔗 Links 46,577
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
"About page" URL or "Contact page" URLs are missing
86%

👪 Most Recent Customer Reviews

📅
-anonymous- (thistimeonly4321@g...)
⏳ Time Hosted: over 3 years
Global rating
😠 If you want a simple to build and edit then Moonfruit is not for you. If it was only a clumsy editor then that is at least understandable, but what they have done recently is beyond believe. I was told by a customer my Website was dead - I had not idea. I contacted Moonfruit and found they have moved the service on and I need to make good the site after the flash debacle, then gave me all sorts of techy garbage about what I need to do! I thought I was paying for a simple managed service not one where I need to all sorts of techy playtime rubbish. Not for me. I do not need this tech head rubbish so if if you want a simple service find another more helpful provider.
📅
Fancisca (frimpongfrancisca@y...) / elishahair.co.uk, elishahair.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Too slow to upload page
Too much request

and handling as soon as possible and bla bla bla, These are common excuses used by many Companies now. My site takes too long to upload and it makes me loose customers. People dont have 10 to 15 seconds for a site to upload. Half of my editings seem to appear and waiting 3 days now for reply. I am so unhappy but dont know how to transfer sites to other webhosts and etc. Still asking around. I regret doing business with moonfruit BUNCH OF AMATURES.
📅
Brad Jenson (packersfan1985@h...) / idahoautorepair.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😉 Moonfruit Is Mediocre for Business
Moonfruit has pretty cool designs, but they're worthless because no one can find you. Because they use flash, you can't optimize your site as good as html sites for search engines. You also can't see Moonfruit sites on mobile devices like iphones or ipads.

I built my site for free with Yahoo site builder. It looks like crap, but at least you can find it in search engines and view it on your phone. I think I'm going to switch to SetMySite.com soon though, because Yahoo sucks for design.

Just stay away from Moonfruit, Wix, or other flash-based website builders if you need a website for business.
MORE REVIEWS
Listed and verified since 2005
moonfruit.com logo

📄 Editorial Review

(*) 🔧 Services: Website Builder

Working under Greek Attic Ltd, Moonfruit is a London-based website building provider that helps customers design their website. These are indicated not only to individuals, but also to small companies.

There are two plans of website builder services. These include industry-standard features normally included in the configurations of such services. Among them, we can mention the responsive technology for the design of your website.

There is a large variety of templates and editable content blocks without any requirements for tech skills. Beside drag-and-drop, you get Google fonts, default fonts, a large spectrum of tools and features for global styling.

When it comes to images, you get stock library, image editor, galleries, slideshows or Lobster images.

💰 Price & Cost


Their prices are affordable, although there are other popular website building providers that have lower prices to their products. The good news is that Moonfruit offers discounts which make their prices more attractive.

They accept different forms of payment including VISA, American Express or MasterCard. The good news is that you can also get your money back within 14 days from the moment of purchase.

⌛ Reliability


They do not seem to mention any particular uptime guarantee for their services.

🏢 Data Center


The headquarters of the company are based in London, UK.

✍️ Customer Support


In order to get in touch with tech support, customers can ask question on Messenger, phone or e-mail. Customers can join their community forum to read other experiences.
Customers can also access their help centre to get to their knowledgebase, videos, guides or tutorials and find solutions to various server issues.

🔨 Control Panel


They use their in-house web-built control panel designed for the control of your website. Due to limited usage of Adobe Flash using their services require a separate file install for windows and mac.

🎯 Conclusion

Specializing in website building, Moonfruit offers well-equipped plans for affordable prices, including a 14-day money-back guarantee in case you are not happy with what they provide.

Even if they do not work with cPanel, Moonfruit remains a reliable provider of website builder services among the top companies on the market.

moonfruit.com screenshot
Website research for Moonfruit on August 16, 2021 by WebHostingTop

🎁 Moonfruit Promotions

There is no coupon code or promotion listed.

Moonfruit Listed Plans

🔧 Website Builder Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Basic features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Basic from moonfruit.comStart small with our basic plan
1 Site with unlimited pages
Moonfruit ads
Connect your domain

Free Hosting / Templates / Drag and Drop Editor / Chat Support

Moonfruit offers a 14-day money back guarantee on new subscriptions.
🔗 Plan URL : https://www.moonfruit.com/pricing
£3.99/mo. VAT 20% inc500 MBunmetered 0
Professional features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Professional from moonfruit.comBest for small businesses

1 Site with unlimited pages
No ads
Connect your domain
Free domain voucher
£75 Adwords voucher
Turn £25 into £100 and drive traffic to your site. Selected plans come with a free Google Adwords coupon to get you started [...]
🔗 Plan URL : https://www.moonfruit.com/pricing
£4.49/mo. VAT 20% inc10 GBunmetered 1

Contact information is managed by moonfruit.com representatives admin@m..., support@m..., sales@m..., contact@m..., info@m... [login]
Claim this business

📊 Web stats

Targeting: United Kingdom, United States
📂 Details for https://www.moonfruit.com/
📥 Website DNS: MX::moonfruit-com.mail.protection.outlook.com => 104.47.20.36 ( Cardiff ) / Microsoft Corporation - microsoft.com
ns13.wixdns.net => 216.239.38.101 ( Ashburn ) / Google LLC - google.com
ns12.wixdns.net => 216.239.36.101 ( Mountain View ) / Google LLC - google.com
🔨 Server Software: Pepyaka/1.19.10
📌 Website FIRST IP: 185.230.63.186
📍 IP localization: United States, California, San Jose - see top providers in United States, California
🔗 ISP Name, URL: Wix.com Ltd., wix.com
📌 Website Extra IPs: 185.230.63.107 ( Ashburn, Virginia ) Wix.com Ltd. - wix.com
185.230.63.171 ( Ashburn, Virginia ) Wix.com Ltd. - wix.com

Testimonials✅ Customer testimonials

I have nothing but praises for Moonfruit!! Their templates are fabulous, easy to use, and they offer a professional looking webpresence.
Karen Peters ( karenepeters@y... ) / peaceandbeautyproject
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📋 Moonfruit News / Press release

Moonfruit Upgrades Site Builder - Flash Web site building tool provider Moonfruit (moonfruit.com) announced on Thursday that it has released an interactive toolkit to enhance Web site function.
Moonfruit says the tool kit is available at no cost or on a subscription service and enables basic users to quickly design Web sites. The product update gives users access to three new features including a comment section for greater user-visitor interactivity, a 'mail to a friend' tool that can be used as a marketing tool to encourage people to spread the word about their Web sites and member management tools."Moonfruit's toolkit is designed to provide the fastest, easiest and most rewarding way for people to build and manage their own online communities," says Joe White, managing director for Moonfruit. "These enhancements will enable site leaders to make their online communities more interactive and dynamic as visitors can leave notes to each other and send pages to their friends. The membership tools allow each site to [...]
[search all moonfruit.com news]

📣 Moonfruit Social Networks

https://www.flickr.com/photos/tags/moonfruit
https://www.linkedin.com/company/55866/
Moonfruit (established 1999) is a Privately Held entity having 1039 followers on LinkedIn and 11-50 employees, industry Internet.
https://www.youtube.com/user/Moonfruit
https://www.pinterest.com/moonfruit/
http://www.moonfruit.com/blog/  (RSS error) Blog added on November, 2011, with total 99 articles, Language en-US. See recent blogs summary posts:
- We’ve just launched our new blog, M Magazine. - We've changed up our blog in time for the new year. You can expect... (More) The post We've just launched our new blog, M Magazine. appeared first on Moonfruit Blog.
- Moonfruit Update – 18 February 2016 - What we've been up to Over the past 18 months we've been going through some... (More) The post Moonfruit Update – 18 February 2016 appeared first on Moonfruit Blog.
- How-to: Add a snow effect to your site - Who can resist adding a little Christmas cheer to their site? Every year we are... (More) The post How-to: Add a snow effect to your site appeared first on Moonfruit Blog.
https://www.instagram.com/moonfruitHQ/
https://www.crunchbase.com/organization/moonfruit

Reviews👪 Moonfruit Customer Ratings

The quick stats of Moonfruit profile shows a note average of 3.0 out of 10, counting 11 opinions. (few listed on the top of the page)
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📅
wolfcave2 (wolfee309@g...) / wolfcave3.moonfruit.com
⏳ Time Hosted: under 1 month
Global rating
Customer Relation
Control Panel
😠 moonfruit.com really disapointed !!!
Have already seen to many scams that offer free website no cost! So signed up for freesite before commiting to anual fee upgrade. loved the software and was about to sign up for anual upgrades. when all of a sudden I could not find site on the web. can still access site threw login says its on web but not so. won't allow access to email or support unless I upgrade. In other words they have NO custumer support for said offer. If U get ripped off because U payed an outfit who started out with a free offer...It's on U. I loved the soft ware...but am not paying for something I can't even get.

📅
franciscaonline (frimpongfrancisca@y...) / elishahair.co.uk
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
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😞 they are so horrible....my company is at risk...and they dont care
I can not even log into my account these days. What is happening?
Also, as I explained before, part of my website (arisedcleaners.co.uk) is disappeared when i go to the website but not when I am in the editing mode. I have attached my website www.elishahair.com to elishahair.moonfruit.com but it keeps login to clean.moonfruit.com. And before, when i could log in, when I go to my website, it takes about 7 to 10 seconds to upload the page. I want my website to upload as quick as other websites do. But now I can not log in and my website is not appearing on the world wide web.

All am thinking is my hard build business and i dont know how to transfer the website to another host YET!
📅
Scott (scott.morgan@y...) / 75
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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😞 In so far as the ease of use of Moonfruit it is a more than acceptable way to publish a quick web design or copy an existing website design. That being said, at the time of writing this article the copy site feature has been down for the past 3 weeks due to technical upgrades being performed by SiteMaker, of which I might add customers were not informed to begin with. Problems with the upgrades ensued and huge delays in operating the SiteMaker software was the result as well as website downtime. When features like the Copy site function were removed for testing no one was informed it left to customers complaining through forums as Moonfruit does not offer technical support over the phone only via support ticket. The support ticket system can be frustrating - while generally Moonfruit/Sitemaker responds within 48 hours I have personaly never sent a ticket through that has been read its in entirity by the Moonfruit/SiteMaker team, so one query may take 1 week to get the full answer, [read more...]
📅
Angel Robles (melazza@g...) / scooterchromeparts.com
⏳ Time Hosted: 2 to 3 years
Global rating
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😠 I recently published an article/email on how MoonFruit's software (SiteMaker) and there customer service works. I must agree that there software is some what pretty good, but with many exceptions. Actually this was until they upgraded it to there new SiteMaker 4.0 software, which they brag so much about.

I've been with MoonFruit for 3 years now (never to sign on with them ever again). After there new software upgrade a few months ago, I've had numerous issues which have turned into complaints because the lack of customer support. With the new features they've added (much of it being flash base animations). Although MoonFruit offers many flash animations, menu bars, etc. There flash animations seem to be conflicting when you place more than 3-5 even more on a specific page. Causing the website to run extremely slow, or simply just crash while your working on your webpage. If you have what they call a heavy webpage; meaning if it has a few animations or maybe a few large pictures. [read more...]
📅
-anonymous- (melazza@g...) / scooterchromeparts.com
⏳ Time Hosted: 2 to 3 years
Global rating
Features
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😠 Customer
I recently receive a email from MoonFruit.com techincal support which made me aware that is was time to move on to a true and more supportive technical support staff. A more efficient, and shorter down time in getting answers to issues on software problems. I am not a new customer but a customer who has been with MoonFruit for 2-3 years now. Never really had a complaint with the software or customer support (everything was fine) 'UNTIL' they made an upgrade to the new software now in place. Never had a problem with pictures being too big or small, or page being too heavy. For the past couple of months I have been having problems with there own flash animations they provide. But here is a recent email sent to me sent to me regarding a inquiry ticket sent to them on Nov 17th, 2010. Below is the email sent to me from MoonFruit.com. If your looking for a reliable web hosting company with excellent or immediate support, this is the NOT the company you may want to choose. But I [read more...]
📅
Charlotte Sometimes (Elamani@h...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 APPALLING customer service, they have been incredibly rude to me after I pointed out that they had deleted 9 of my websites and I was still paying for them, and now they are ignoring my emails about downgrading to a different package. AWFUL do not use
📅
Glenn Khan (sleepright123@a...) / futonuk.co.uk
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
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😁 I must say I have now built two sites with Moonfruit and have had little problem. When I have had a problem I have gone straight to the free Moonfruit forum and someone has given me the correct information to resolve the issue. The first site http.www.futonuk.co.uk has aleady moved up in the Yahoo and Google search engines. If any one has time pleae look at my site and give me some feedback - Glenn PS My only concern at the moment is the issue between Adobe and Apple as Moonfruit is flash based.

📅
DISAPPOINTED@MOONFRUIT (do_the_right_thing@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
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😞 The features that moonfruit offers are superb, amongst the best that I have seen, I have reviewed and use several dozen over the past 8 years or so. Moonfruit considered the end user and provides the best and easiest tools for web building. The up time is fine.

HOWEVER, the customer service is lacking. I have found that it is slow at best and non-responsive. My site was/is down and I have emailed them several times for the past week and as of today, I have not received any assistance other than the following message - I AM A PAID MEMBER NOT A FREE USER!:

Thank you for your query. At present we are experiencing very high demand. We normally aim to respond to all queries within 24 hours however this may take up to 48 hours or longer depending on the query.

While all tickets are normally answered chronologically, we are currently addressing the most urgent queries first e.g. inability to login, payment issue, or loss of website or domain name.

In the meantime, if your query [read more...]

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