Royal Caribbean's Online Check-In
By Alara Shannon, Marketing | June 01, 2013 ( Comments)
Now that you have booked your Royal Caribbean cruise (exciting!) it is very important that you complete your Royal Caribbean Online Check-in.
The information you enter when you complete your Royal Caribbean Online Check-in, or Pre-Registration as it is also known, is required by the Department of Homeland Security prior to departure. This specific guest information is required by law, and used for internal security screening. Failure to provide this information in advance may result in your boarding being denied.
Sounds very serious, but it is to ensure your safety at sea and faster boarding at the pier! You can complete Royal Caribbean’s Online Check-in up until 24 hours prior to your departure date.
To make this go as quickly as possible it is important for you to gather the information you need before you begin. Here is a checklist that will help.
- First and Last Legal Names (as they appear on the passport or birth certificate)
- Ship, Sail Date and Royal Caribbean Reservation Number (series of numbers)
- Royal Caribbean’s Past Passenger Crown & Anchor Member Number (if applicable)
- Contact Information (including permanent address and telephone number)
- Passport Details (passport number and expiration)
- Emergency Contact Person (name and phone number)
- Travel Plans (flight details or approximate car arrival times)
- Credit Card for Purchases Onboard (last four digits and expiration date)
Getting to Royal Caribbean's Online Check-In
When you’re ready, you may visit this direct link to begin the Royal Caribbean Check-In process.
To proceed with the Online Check-in, you will need your Royal Caribbean reservation number, last name, ship and sail date. Enter and click ‘Submit.
New "My Cruises" Online User Account Registration
If you have not done so already, you may register an online user account with Royal Caribbean. Register once and all your information is retained here, ready for you each time you return. Click here to create a My Cruises Account. This is not a requirement in order to complete your pre-registration, but it will create a profile for you in which you can access your reservations and subsequently your Online Check-in.
If you already have a username and password, please log in on the left, select which reservation you would like to manage and skip to Beginning the Online Check-in instructions below.
- Activate your account by providing a username and password.
- You will need to provide your first name, last name, country of residence, email address and telephone number.
- If you would like to receive special promotional emails and news from Royal Caribbean, you will need to provide your contact information. If not, unclick the box.
- If you have sailed with Royal Caribbean before and have a past guest Crown & Anchor Member Number, add this to your profile. If you do not know your Crown & Anchor number, you can contact your travel agent or Royal Caribbean’s Crown & Anchor Department at (800) 526-9723.
- If you booked with a travel agent or with Royal Caribbean directly over the phone, click ‘Yes’ and you can add your reservation details at this time. Or, select ‘No’ and you can add them later. If you booked directly on Royal Caribbean’s website, ‘No’ is already selected so you do not need to do anything.
- Click ‘Create an Account’ button!
You will be directed to your My Cruises Account. From here, you can fill in your cruising preferences, or just hit ‘Cancel’ on the bottom right. You will then be on your My Cruises Hompage.
If you don’t see your current Royal Caribbean reservation, add it by clicking on ‘Don’t See Your Reservation?’ in blue. You will need your Royal Caribbean reservation number, last name, ship and sail date. Once you have added your reservation you will be able to access your pre-registration by clicking on your Reservation Number Link in Blue and selecting the ‘Cruise Documentation’ tab on your Countdown to Cruise homepage.
Beginning Royal Caribbean's Online Check-In
Now just scroll down slightly to select which guests you would like to complete, click on the ‘Begin Check-in’ box in blue and you’re on your way!
Save the information and proceed to the Next Guest. If you don’t have all of the information at once you can save what you do have then go back in to edit or add information later.
There are four steps to complete for each guest on the reservation:
1. Guest Information: Enter required contact and immigration information. Personal information, contact details, emergency contact, and travel documentation information including passport number and expiration date (or other accepted document). You will also need to provide your travel plans before or after the cruise – private vehicle, flight information, taxi or other with approximate arrival times.
2. Onboard Expense Account: Set up an expense account for onboard purchases as all Royal Caribbean ships operate on a cashless system. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account. If setting up an account with cash, simply make the appropriate selection and move forward. If setting up an onboard expense account with a credit card, the card holder must be one of the guests sailing. You will need to provide your credit card’s last four digits and expiration date. You will need to bring this card with you to check-in on embarkation day. Any time you make changes to your Expense Account Information, you must print a new Set Sail Pass.
3. Cruise Ticket Contract: Scroll down to read and accept the cruise ticket contract for yourself and guests in your reservation. You may also accept the ticket contract for minors on another reservation by entering their reservation number and last name.
4. Set Sail Pass: Print your Set Sail Pass for your departure. Sign where requested and bring with you to check-in along with your travel documents! You cannot print your Set Sail Pass until the reservation has been paid in full.
After each guest has provided the necessary information, you are done with Royal Caribbean’s Online Check-in!
What to do after you complete Royal Caribbean’s Online Check-In
Once you’re done with the pre-registration, scroll back to the top of the page and click on ‘Exit and View Reservation’ in blue. Select ‘Yes’ when it asks if you’re sure you want to exit.
This will direct you to your reservation dashboard. You will find many categories to explore: My Cruise Summary, Pre-Cruise Planner (Specialty Dining, Entertainment Reservations, Beverage Packages, Spa, Shore Excursions) and Cruise Details.
Select any category to unlock a boatload of information regarding your itinerary, ship details, stateroom details and anything associated with your particular cruise.
When you’re ready to plan some fun, view shore excursions offered for your itinerary, make dinner reservations, peruse spa treatments or beverage packages, and other onboard activities this is the place to do it.
If you experience any difficulty during the online check-in process, we would be happy to offer assistance. Please call iCruise.com toll free at 800-i-CRUISE [800-427-8473] or email us with any questions here.
