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iQmetrix Interconnected Commerce
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iQmetrix Interconnected Commerce Reviews & Product Details

iQmetrix Interconnected Commerce Overview

What is iQmetrix Interconnected Commerce?

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations. For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling more than 53 million invoices and more than 26 million activations, and are used by hundreds of thousands of telecom retail professionals across almost 800 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

iQmetrix Interconnected Commerce Details
Languages Supported
German, English, French, Spanish
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Product Description
iQmetrix Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers.

Seller
Description

iQmetrix is a technology company specializing in retail management and customer experience solutions, primarily for the telecommunications industry. The company offers a suite of integrated software products designed to streamline operations, enhance customer interactions, and optimize sales processes for retail businesses. Key offerings include point-of-sale systems, inventory management, and customer relationship management tools. iQmetrix is known for its ability to help retailers improve efficiency and deliver a cohesive shopping experience across various channels.

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iQmetrix Interconnected Commerce Media

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50 iQmetrix Interconnected Commerce Reviews

4.0 out of 5
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50 iQmetrix Interconnected Commerce Reviews
4.0 out of 5
50 iQmetrix Interconnected Commerce Reviews
4.0 out of 5

iQmetrix Interconnected Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

It's simple and easy to use and train new employees on. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

My company doesn't give full access to all it's reporting or uses. But with all the features available to me, I would like more features on reporting for searches to drill down to more specific items. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

It pulls real time reporting to show sales up to the exact moment and allows me to deep dive into sales down to a rep level. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

The UI is perfect. Everything is exactly where I expect it to be. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

At times it can freeze up and cause issues for us. For example, if it freezes up during an inventory scan of the store, that can cause us to have a delayed opening. We can't open until our scans have been completed. Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Make sure the computer you're using it on is relatively well-specced. Most of ours are limited with Intel Core i3s and only 4GB of RAM. The lack of RAM seems to cause the biggest performance hit on machines running RQ. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

The only big issues I have are the ones I mentioned prior: freezing up. The big benefits have been ease of use and fairly easy troubleshooting. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

I find that the system for looking up customer information is helpful Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

Login is slow and takes too long for us to log in Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Solid program Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

Customer problems and things of that nature solve problems with rq Review collected by and hosted on G2.com.

JB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

Integration with other systems seems to work well. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

The layout of the interface needs work. I feel like the flow could be better organized Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

It is an essential system for my everyday work tasks, and how I get paid. So it is a necessity. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iQmetrix Interconnected Commerce?

It handles all sorts of transactions from accessories to cellular phones, such as activations and/or prepaid sales. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

The system resources that it hogs, as well as its speed. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

RQ has made work life easier, as we also use it to manage our inventory. Review collected by and hosted on G2.com.

Verified User in Wireless
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

Tons of reporting options, and a highly customizeable carrier pricing sheet Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

As this runs on their cloud, it slows down on peak days and during peak hours Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Monthly costs can stack up. They charge for the program itself, for certain reporting, and per tablet for having this installed on iPads. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

Inventory management, commission reconciliation, sales tracking, accountability Review collected by and hosted on G2.com.

ET
Sales advocate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

I love that RQ makes every transaction simple and is fast. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

One thing that I do not like from RQ is that sometimes it is not reliable because of updates and can sometimes crash. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

RQ has made it simple to complete all of our transactions on a single point of sales service. We no longer need 3 different POS services. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

I like how the commission detail reports breaks the commission down. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

Always lags. Freezes. Always restarting. Reports take forever to load. Bill pays are extremely ridiculously long to load as well Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

Whenever you have a long line of customers and someone wants to make a bill payment, it takes forever and ever to load. It’s always lagging, and we always to to restart the system. Review collected by and hosted on G2.com.

JC
Retail Sales Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

It loads up fast enough which helps deal with customers. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

It only takes long to start up at the beginning of the day. However after it has started up, it is quick. Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Be sure to start it up as early as possible! Waiting for it to start when assisting customers is embarrassing... Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

RQ helps us process transactions and let’s us see the commission we get for each transaction. It also lets us help customers who pay with cash and helps up monitor inventory. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQmetrix Interconnected Commerce?

Being able to do all the actions needed just using that one software Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

It crashes a lot and takes a long time to update Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Pretty straightforward and easy to use Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

Problems with customer’s accounts Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

iQmetrix Intercon...