How to Troubleshoot “Login Not Responding’ issue in Sage 50

Last updated: November 25th, 2022

Other issues may be resolved without any prior knowledge. This includes “Sage 50 not responding” issue, for example, when opening or another related issue like the “Sage could not be started” and “Sage 50 stopped working” this is an issue which can be resolved easily with proper knowledge.

Unable to login to your Sage 50 accounting software? Does your Sage 50 software hangs or freezes while opening a company or displays – Login not responding error message? This is a common Sage 50 error and occurs due to:

What’s Mean Login Not Responding’ Issue in Sage 50

Sage 50 is not responding, which results in the loss of resources and wasting time. If Sage 50 is not working properly, it can hinder you from accessing the software.

Symptoms of Sage Not Responding/Working

If you find that Sage 50 is not responding to some of the symptoms, please ensure your computer meets all of the minimum requirements.

• Sage 50 crashed while it was running and suddenly froze.
• Fix Sage 50 errors in Windows Task Manager.
• ‘Not Responding’ message appears on the screen while launching Sage 50, and
• It didn’t work when trying to backup my system from a network drive.
• Damages files In The Data floder
• Incorrectly set DNS
• Incorrect company file
• Third-party software conflict

Most of the errors with Sage software will either freeze your existing window or block accountancy functions. While working on Sage, if you don’t receive any response to the commands you’re typing, there’s a 50% chance that you have encountered a Sage 50 2021 Not Responding error. This results in both time and effort wastage as well as stopping you from opening the software. Here we can assist you with solutions for repairing it, but first we’ll explain its reasons and effects on your system.

Resolution- When Sage 50 Login Not Responding’ Issue

When you are seeing an error message that says “Sage 50 not responding” or “Sage is not working,” there are a few methods you can try to fix the problem.

Solution 1: Disabling the Compatibility mode with Windows XP

• Right-click the Sage 50 icon on your desktop to go to your desktop.
• Click on Properties from the menu.
• Go to the Compatibility tab from the window.
• Now, deselect the “Run this Program in compatibility mode for” option.

Solution 2: Running Sage 50 as Administrator

• Right-click the Sage 50 icon on your desktop.
• From the menu, select Properties.
• Choose the Compatibility tab from the window.
• Now, deselect “Run as Admin.”
• Check if the ‘Not Responding’ error is appearing on the screen. If it isn’t, go to the third method.

If following the above 2 methods didn’t help and you’re still facing this error then we’ve provided an alternative.

Also Read: Fix “Sage 50 Accounts Not Downloading” Issue

Solution 3: Reboot your System

• If your computer malfunctions, you are covered with the data being saved locally or in the cloud.
• The issue might be with the size of the file or the network. You could check this by looking at how long it is taking to copy a large file or by investigating where the issue is on your computer or network.
• Today you need to reboot the server and make sure everyone logged out but, if you want to check for a network issue, it might be best to reboot your modem.

Solution 4: Restart the connection Manager service

• The menu bar is on the left side of your window.
• Go o the “Programs and file” field and then write the “Service.MSC”
• Services.MSC window will appear, go to the Name section
• After this, hit the right-click on the “Sage 50 Database connection manager”
• Select the “Restart” button and wait until the process completes.
• When you open your Sage, check to see if the issue is resolved.

This should solve your problem. Should you still need help, you can dial our toll free sage 50 and get in touch with our expert technicians who can help resolve your issue in no time. For best results, call now!

Frequently Asked Questions