This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Market Comparison
3.4
fees: 5.0
rewards: 3.3
cost: 3.0
APR: 3.5
Purchase Intro APR→0% for 12 months
Transfer Intro APR→0% for 6 months|Transfer Fee:$0
My father is elderly and has over $7,000 in fraudulent charges on his credit card. I called to dispute the charges, and now, after 5 months, there is still no resolution. They continue to try to charge him interest and require him to make monthly payments. They have reported him as late, even though they assured me they would not do so while the investigation was underway. I investigated the charges myself and in less than 20 minutes, I found out it was a known scam. Brianna, who was a supervisor in card services, said they couldn't handle it because it was charged during a system transition. She transferred me to Ambrosia in member services, who then said she couldn't assist me with any issues from 2023. My elderly disabled father and I are now required to visit the credit union in person for help. I'm planning to sue and close all of his accounts. I have spent over 12 hours on phone calls each month.
show more
show less
Product: SECU Credit Cards
Comment
0
0
Da Em @Giventofly08
Report Abuse
1 Star Rating
SECU changed over Credit Card payment systems in August/September; however, they cancelled all Auto-pays on every single credit card in doing so. Their solution was to send letters in the mail to make you aware -- but they do 0 sanity checks to ensure the addresses are correct. As a result, I now have delinquency on an account they refuse to modify because "they followed their protocols". 20 hours on the phone with card services/member services and the ineptitude was quite staggering. I had a member of card services literally tell me to call the number for card services to get someone that could help me....and SECU continues to do nothing. DO NOT USE THIS BANK.
show more
show less
Product: SECU Credit Cards
Comment
0
0
kimishair44 @kimishair44
Report Abuse
5 Star Rating
Verified Customer
Love this card . i had a heart attack and didn’t get paid so this card came in handy for me during this difficult time i had to pay bill , by food pay for doctors appointments so glad i had it .
show more
show less
Product: SECU Credit Cards
Comment
0
0
Ccolumbia16 @Ccolumbia16
Report Abuse
1 Star Rating
SECU new card services is the worse!!! I called and requested a call back and upon receiving the call it stated it was a spam call, took a chance in answering and it didn’t say SECU it said “This is” and followed by press 1 or 2. Got a gentlemen from card services, ask to fully identify hisself before discussing any personal business in ref to my acct. he did but couldn’t assist me at all, so told me to call the 800-879-7328 number. Totally speechless. Called back at the numbers listed on the invoice and was placed on hold for a 1/2 hr, so I hung up!! This is ridiculous.
show more
show less
Product: SECU Credit Cards
Comment
0
0
marie_t21286 @marie_t21286
Report Abuse
1 Star Rating
Worst customer service in the county. They put you on hold and never pick up. They ask you to leave your phone number and they will call you back but they never get back to you.
show more
show less
Product: SECU Credit Cards
Comment
0
0
jianhuicheng @jianhuicheng
Report Abuse
1 Star Rating
Verified Customer
My existing Credit Card will expire in Nov 2023 (now is Sept 2023). Some days ago when I used my CC I found my CC blocked.
From the website I found it was replaced by a new card. But I have not received any new card (hence it gets no chance to get activated).
Also I have several thousand of "Rewards" points there. SECU reset it to 0.
I sent a secure message to SECU. No response at all.
show more
show less
Product: SECU Credit Cards
Comment
0
0
Jeffrey @jeffreyb_103
Report Abuse
5 Star Rating
Verified Customer
Great card to have the benefits and cash rewards where an additional benefit to the large credit limit. Easy process to apply for this card as well
show more
show less
Product: SECU Credit Cards
Comment
0
0
John John @armyranger7070
Report Abuse
1 Star Rating
Stay away from this credit union. Dont waste your time. They are the worst in the nation. They dont allow google reviews no wonder why. They are very disorganized lack of leadership with poor customer service. Very bias & the negative list goes on.
show more
show less
Product: SECU Credit Cards
Comment
1
0
Charles Coleman @charlesc_400
Report Abuse
3 Star Rating
Verified Customer
I travel a lot internationally. This card has a very annoying habit of declining charges while abroad. I have a 4 figure limit on this card. Once tried to purchase a pair or 3 euro gloves from a street vendor in Paris during the dead of winter because she left her gloves in the US. The 3 euro charge was declined even though I had near zero balance. How embarrassing! This card stays stateside in the US!
show more
show less
Product: SECU Credit Cards
Comment
0
0
cwlarimer @cwlarimer
Report Abuse
1 Star Rating
Verified Customer
Have been a member for 8 years, in the past 2 years their service has become less and less satisfactory. In the past year it has become increasingly more difficult to find a reason to stay with them. I have been on hold for over an hour now to inquire if the company refunded my monies as they said or if I need to dispute a credit card charge or how to go about getting a refund from a company for an item they did not provide after being paid with the secu visa card. This credit union seems to be using Covid -19 as an excuse to cover up their ineptness. Covid 19 has absolutely nothing to do with a telephone conversation. No sweat I have already started to deal with another bank that does actually have customer service and wants to talk to them.
show more
show less
Product: SECU Credit Cards
Comment
1
0
Review SECU Credit Cards
SECU Credit Card Q&A
Get answers to your questions about SECU Credit Cards below. Editorial and user-generated content is not provided, reviewed or endorsed by this issuer. In addition, WalletHub independently collected information for some of the cards on this page.
You cannot qualify for a SECU Credit Card graduation.
SECU recommends using their secured card for at least a year before trying to apply for any of their unsecured cards. Once you're there, make sure to check their credit score requirements first, to be certain you qualify!
* WalletHub is committed to transparency and editorial independence. The information about the following cards has been independently collected by WalletHub: State Employees of Maryland Credit Union Rewards Visa
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer.
Want more options?WalletHub makes it easy to compare credit cards across many companies.