Shipito Reviews

Predatory fees everywhere. $5+ for a thin layer of bubble wrap on your products which don't offer much protection. Ridiculously expensive "consolidation" fees just for them to throw 3 of your items into a box. I recently paid $20 for 3 small items to be "consolidated." Horrible service. I had a missing package for over a week. Turns out they added it to a different customer's stuff! All services are WAY more expensive unless you subscribe to their membership, something that isn't clear until after you start consolidating and processing your packages. Watch out. Shipping rates aren't even that good. Look elsewhere for a more reputable company.

I've used this company for a few years off and on and it's been okay. The last time, I went against my better judgement and did not use UPS or DHL. I tried to save money by using Shipito's delivery. I never received my package. No call, email, nothing. With other deliveries I received both an email and text updating me on my package. After not receiving it, I contacted Shipito and they basically replied with "oh well, that's not our problem". So, I'm out the items that I ordered and the shipping costs.

I have used Shipito for over 11 years and have always been impressed with the customer service and the service. No issues with any packages. However this is no longer the case. I had a very important package that was consolidated and mailed out from the Oregon warehouse. The tracking says it was in transit to the California warehouse however that was on the 29th June, over two weeks ago and the tracking has no updates since and the courier said they never received the package.

SCAMMER ALERT. DO NOT USE THEIR SERVICE. They will took your money and products. After that they will just close your account and you would not be able to login. Scammers will never response on your support tickets and emails after that!

Be Aware! This company steals your stuff! I am in Canada. I shipped my online shopping, a brand name cashmere sweater to their Austria branch. They marked my item as shipped on Nov 2nd, gave me a tracking number of Austria post, which is not traceable from first day till now, after I paid around $80 USD shipping cost.

I have used the services of this company to send me a phone. Package # ** was hold on in their warehouse for more than week without any message/notice. Even the shipment and all the necessary documents were agreed and paid. After 7 days they reported me as the security issue and asked me for the invoice and my documents. After one week they released my package. But my package was not delivered directly to USPS but via service of the third party shipper. After two more weeks of no updates I have asked again.

After a bit more than ten successful deliveries, we recently received a parcel with broken goods inside and hat, for the first time, to use support. From the beginning, it was clear that this was not a damage that was related to transportation but instead somebody had opened the product box and closed it again improperly, probably at customs. This lead to the destruction of one of the contained products, worth $250 each. I immediately took pictures of the broken piece and also tried to picture the partly transparent packaging of the goods before opening, so the broken piece could be seen inside. Then I claimed a case with Shipito.

This company was doing well when Kris was manager at the Tualatin warehouse. Now it’s just issue after issue!!! I have a package that is under my father's Name that they are refusing to give me, even though I have had packages sent to them under that same name before without any issues when Kris was magnet! I will file legal action! Package thieves.

I am a Canadian, I needed mail to be forwarded. They allowed me to proceed with sending and charge twice, no money back. So many times through almost 3 months already. I tried one last change, I had to notarize Form 1583 in the USA as they suggested. 100 Canadian dollars, only now they say I am good to go, but they stated that I did not pay the shipment. So far with everything more than 200 Canadian dollars and nothing. I am going to let it rot. I am advising to anyone to use their services at all.

SHIPITO to me "We want to let you know that the refund that you requested on 05/04/2022 has been denied at this time." I am amazed to read that SHIPITO is denying me a refund. What would be the reason? What should I do to get the money that is in the SHIPITO account: $3,756.74. SHIPITO is surely not going to keep it without any services. Please explain Shipito!!