Contact Snapdeal Customer Service
Snapdeal Phone Numbers and Emails
Customer Service:
-
+91 921 269 2126
Snapdeal Emails:
Snapdeal Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Snapdeal Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Snapdeal is 919212692126. 57% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as Snapdeal may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Snapdeal Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Snapdeal is 919212692126. 57% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as Snapdeal may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
People call Snapdeal mainly because of return/ replace, refund, shipping and delivery.
37% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Snapdeal is help@snapdeal.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Snapdeal Website:
Snapdeal Help Center:
Corporate Office Address:
How Good is Snapdeal's Customer Service?
Summary of Snapdeal Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Snapdeal?
Shipping and Delivery Question:
- “My order is very delayed”
- “C to c type cable . Delivery address confirmation.”
- “For emergency delivery”
Return/ Replace Question:
- “Pesa return nahi huwa hai”
- “Change mobile number”
- “Unable to return product”
Refund Question:
- “Refund”
- “Ask for refund”
- “I hv not got my refund more than a month”
Product/ Service Question:
- “Ordered product not delivered by ekart”
- “Different product received”
- “Mera product ya return keise milegga”
Request for Information Question:
- “Related order”
- “Regarding about my order”
- “About order”
Payments and Charges Question:
- “Amount paid but order product not received and payment upi transaction share your courier boy number pay details send photos”
- “Re funding amount dos not in my acount”
- “My payment was debited and order has been failed in my snapdeal application”
Activation/ Cancellation Question:
- “Cancel my order”
- “"I had placed an order, but Snapdeal cancelled it, and I still haven’t received the money."”
- “My order cancel but not refund”
Account Question:
- “Seller account”
- “Create seller account”
- “Can't log in to my account”
Staff Question:
- “Very bad service because your delivery boy very un professional and let me know same address at the time of delivery we are reaching the address and the time of return the address is incompetent can you believe that. very worst service”
- “Poor service service and no reply”
- “My order is not come since 25days over this your service”
Cards Question:
- “Memory card”
- “Scratch card query”
- “Coming one postal scratch and win card fake or real undarsting me”
Employment Question:
- “About pre job task enquiry”
- “Job related”
- “For job information”
Website/ Application Question:
- “App khul nhi Raha hai”
- “App not working”
- “App is not working”
Other Question:
- “My order”
- “Money issue”
- “My order is not reachable for 6 day”
Compare Snapdeal Customer Service To
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