Skip to content
Write review For Business

Contact Snapdeal Customer Service

Snapdeal Phone Numbers and Emails

Customer Service:

  • +91 921 269 2126
Send Message

Snapdeal Emails:

Customer Service
grievanceofficer@snapdeal.com
Privacy Inquiries
mediarelations@snapdeal.com
Is this your business?

Snapdeal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Snapdeal Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Snapdeal is 919212692126. 57% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as Snapdeal may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Snapdeal Website:

Snapdeal Help Center:

Corporate Office Address:

Snapdeal
5th-6th Floor, Cyberscape, Sector 59, Golf Course Extension Road
New Delhi, New Delhi 110020
India

Snapdeal Customer Service Reviews

1.5 / 5
Poor
Pavan K Dtj
Without permission cancel my order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Not delivery person likes this persion not deel the customer service high level diverd mind not like sanpdeal

Vinod k Kyd
Not received the order

Snapdeal is a cheater platform and has very poor customer service, so beware of the fraud. This platform is useless.

Kalyani A Wwy
Return a defective item

2nd time receiving a defective item. I am very troubled by your service. Your customer care number is also not working.

ajay b Uae
I want to talk with care

this item is not working properly. type c cable not working properly. I want to talk with customer care. please talk with customer care.
I want to return my item.
this product is very bad.
not good. I want to return this product.

How Good is Snapdeal's Customer Service?

Filmon T Tna
Filmon T Tna
Feels Neutral | Feb 13, 2024

Good ,but just i want some one tk talk

Read full quote
Raylie Mtn
Raylie Mtn
Feels Disappointed | Dec 01, 2022

Bc mc

Read full quote
Ciena Xzl
Ciena Xzl
Feels Satisfied | Nov 13, 2022

Nyc experience

Read full quote
Coady Pxe
Coady Pxe
Feels Disappointed | Oct 12, 2022

Please call me back

Read full quote
Aruna M Glz
Aruna M Glz
Feels Disappointed | Oct 11, 2022

Total let down

Read full quote
Sanjeev C Gxd
Sanjeev C Gxd
Feels Disappointed | Oct 09, 2022

Very worst...

Read full quote

Summary of Snapdeal Customer Service Calls

40.6K TOTAL
CALLS
00:00 AVG CALL
DURATION
37% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Snapdeal?

Shipping and Delivery Question:

  • “My order is very delayed”
  • “C to c type cable . Delivery address confirmation.”
  • “For emergency delivery”

Return/ Replace Question:

  • “Pesa return nahi huwa hai”
  • “Change mobile number”
  • “Unable to return product”

Refund Question:

  • “Refund”
  • “Ask for refund”
  • “I hv not got my refund more than a month”

Product/ Service Question:

  • “Ordered product not delivered by ekart”
  • “Different product received”
  • “Mera product ya return keise milegga”

Request for Information Question:

  • “Related order”
  • “Regarding about my order”
  • “About order”

Payments and Charges Question:

  • “Amount paid but order product not received and payment upi transaction share your courier boy number pay details send photos”
  • “Re funding amount dos not in my acount”
  • “My payment was debited and order has been failed in my snapdeal application”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “"I had placed an order, but Snapdeal cancelled it, and I still haven’t received the money."”
  • “My order cancel but not refund”

Account Question:

  • “Seller account”
  • “Create seller account”
  • “Can't log in to my account”

Staff Question:

  • “Very bad service because your delivery boy very un professional and let me know same address at the time of delivery we are reaching the address and the time of return the address is incompetent can you believe that. very worst service”
  • “Poor service service and no reply”
  • “My order is not come since 25days over this your service”

Cards Question:

  • “Memory card”
  • “Scratch card query”
  • “Coming one postal scratch and win card fake or real undarsting me”

Employment Question:

  • “About pre job task enquiry”
  • “Job related”
  • “For job information”

Website/ Application Question:

  • “App khul nhi Raha hai”
  • “App not working”
  • “App is not working”

Other Question:

  • “My order”
  • “Money issue”
  • “My order is not reachable for 6 day”

Compare Snapdeal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Snapdeal? What happened? What can we help you with?
Submit review Don't show this popup