DHS Learning Center Help

This help section explains the steps for logging in and out of the DHS Learning Center, navigation help, how to search for a course, and DHS Learning Center tips.

How to Log In / Log Out

1. Click Log In / Log Out in the left navigation menu.
2. Enter your Learning Center logon ID and click “OK”.

Your logon ID consists of the letter “C” followed by seven or eight numbers (for example: C1234567). If you encounter problems using your logon ID, make sure that you are typing zeroes, not the letter “O”.

If you do not know your logon ID, please contact Registration staff at 920-424-1071 for further assistance.

If you see the message “That Learning Center Logon is not on file”, please contact Registration staff at 920-424-1071 for assistance. Verify the following before calling:

• You are entering your logon ID correctly.
• You are registered to use this site.

If you do not have a logon ID, please have your supervisor or agency training liaison complete the “Learning Center New Employee Profile Form”. This form can be found by selecting Registration in the navigation menu, then select “Learning Center New Employee Profile Form”.

When successfully logged in, your name will appear on the top of the screen. Please contact Registration staff if the name on the top of the screen is not yours, or if any corrections must be made to your name.

To sign off, click Log In / Log Out. You will be taken back to the Log In / Log Out page; click on the Log Out button. You will be taken back to the Home page and your name will no longer appear on the top of the screen.

Navigation Menu

The left navigation bar will direct you to specific information. The following list gives a brief description of the content you will find for each selection.

Log In / Log Out - Allows you to log in and log out of the DHS Learning Center.
Registration- Allows you to complete a registration form and provides directions on how to register for a training.
My Information - Allows you to view your profile, a calendar of the training webinars or in-person training sessions that you have enrolled in, your transcript, and your curriculum.
Course Search - Allows you to search for courses on the DHS Learning Center.
New Worker Center - Provides information about the New Working Training process.
Long Term Care Center - Provides information about the Long Term Care curriculum.
Coaching Corner - Provides additional learning opportunities and activities.

The menu bar across the top of the page can direct you back to the Home page, Site Map, About Us, Getting Started, Learning Center Help, or Frequently Asked Questions from any page within the site by clicking on the appropriate link.

Course Search

How to search for a course:

1. Select Course Search in the left navigation menu. You will be taken to the Training Course Search Options screen.
2. From this screen, you can select a category and you will be taken to the search screen for that specific category.
3. The simplest way to search for the course is to search the entire catalog. Click on Entire Catalog. Ensure that All Courses is selected from the Category drop down. Clicking Search will produce a list of all of the courses offered.
4. Select a course type from the list. To narrow your search, you can enter a keyword abbreviation, or word(s) in the course title in the Search For field.
5. Click on the Select button to select the desired course.

DHS Learning Center Tips

The following list provides descriptions of the different delivery methods used to present course material in the DHS Learning Center:

Blended Learning: A combination of delivery methods.
Computer Based Training (CBT): An interactive course taken at a computer workstation.
Portable Document Format (PDF): A document that you can view, navigate and print.
Webinar: A presentation, workshop or seminar presented over the web.
In-Person (Classroom): A class that is taught face-to-face by an instructor in a classroom setting.
Quiz: A tool used to assess knowledge gained from a topic.
Survey: An online survey used to evaluate a training course.
Teleconference: A conference held among people in different locations by means of a telephone.