I cannot send supanet emails from ipad

Question

Level 1

8 points

I cannot send supanet emails from ipad

Supanet outgoing mail smtp setting does it work I can receive emails on pad but cannot send can anyone help I have tried supanet but they just give me the same settings not very helpful

iPad 2

Posted on Jul 26, 2013 11:05 AM

Reply

Answer 1

judysings

Community Specialist

Jul 28, 2013 12:29 PM in response to PEG35

Hi PEG35,

Welcome to the Support Communities!

The article below will walk you through the troubleshooting steps for email on your iPad:

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899

I hope this information helps ....

Have a great day!

- Judy

Reply

Answer 2

PEG35 Author

Level 1

8 points

Jul 29, 2013 10:27 AM in response to PEG35

I actually got a decent response from supanet tech support which worked details below

The outgoing settings you will need are as follows,

Server: smtp.supanet.com

Port Number: 25

SSL on

Username: full email address

Password: normal email password

Authentication: password

Hope this helps anyone with the same problem

PEG35

Reply