Customer ReviewsforThe Credit People, Inc.

I must admit they talk a good game, but their outcome is very bad. I cannot deny that they may have good communication skills, but the outcome of their actions is undeniably poor."I must admit, they talk a good game, but their outcome is very bad."

Hi *******, Thank you for reaching out and letting us know your feedback and concerns. In reviewing your account, unfortunately, you weren't with us for enough time to get a positive outcome from our service. The average credit repair is about a 6-8 month process and does involve several rounds of disputes. In total you were with us for 37 days. We know clients want to see positive changes as soon as possible, and the good news is we do as well, but it's important to keep in mind we don't have full control over your credit reports and this process does also involve the bureuas and the creditors who want those accounts on your reports. There are years worth of credit history on all three of your reports, and this process would have taken more than just one round of disputes. Your account was already canceled as you requested so there are no further charges. We are sorry to see you go, but wish you all the best in all you do moving forward!Best Regards,-The Credit People-

I signed up with The Credit People in September at $99/month. At the time they told me that I would see real changes within 90 days. They have been able to remove one account of the six and this wasn't even my account, so I guess that one was easy. I had already paid off a settlement with two of the other five accounts and I just wanted them to help me get it off my credit report, and they haven't done nothing. They really haven't done nothing for seven months and $700. When you call them, they make you feel like you are bothering them and provide you with no update, except we are sending letters to the credit reporting agencies, but no specifics. I could have done this myself, but I thought they were experts, so it would be faster. It's a shame that these companies are allowed to exist. What a scam, please don't use them. Do it yourself.

Hi Michael, Thank you for letting us know your feedback and concerns. We do care about our clients, and would never want them to not be pleased with our service. In reviewing your account, we do see we have spoken to you many times and provided several updates (you mentioned there was no details provided). We also have an online account for all of our clients to access at their convenience which shows your credit scores, each of the negative accounts on your credit reports, what we have confirmed was removed, and what we are continuing to dispute. You did mention we removed a negative account from your reports and that is positive progress for your credit reports to no longer have that negative account (which shows we were doing work and not a scam as you mentioned). On 3/18 when we reviewed your account in detail, we discussed that it would be helpful to provide any documentation you have to prove your accounts were not yours, you were not past due, or there was a "Pay for Delete" agreement involved. You mentioned at that time you did not have any of those documents and that your accounts were legitimate. We then reviewed with you that we can fight as hard as we possibly can, but we can't guarantee what will come off your reports if the accounts are legally accurate and the creditors can prove that. We know the credit system is frustrating to most consumers, and we agree that it's not fair, but that doesn't mean that we didn't do any work for you in regularly reviewing updated reports and sending several rounds of disputes to all three bureaus. We also see you canceled your account today and per our refund policy received a 1 month refund as well. We are sorry to see you go, but wish you all the best in all you do moving forward! Best Regards, -The Credit People -

The Credit People did an amazing job helping me repair my credit. After repairing my credit as best as possible myself, I looked to hiring a professional service to help with the remaining items - specifically removing a collections.After researching various options, I actually tired a competitor of The Credit People first and was totally disappointed. I can say now after working with The Credit People for only two months, I should have gone with them the whole time. Here are my highlights: 1) They got the job done! Collections removed from all three credit bureaus within two months. 2) Their website and customer experience is totally streamlined. They think of everything to ensure you're being walked through the process - providing peace of mind. Their website might not be the sexiest, but it's simple and works very efficiently. Their competitor I tried first had a glitchy and extremely slow website. And last but not least, they have excellent communication. I received confirmation and notifications every step of the way. Have patience, do your part, and trust their process. 3) They were super responsive and personable. I was never let down when I had a question or needed help. 4) The didn't try to scam or upsell me like their competitor. They actually reached out to me at the end to let me know my service was complete and they would stop autopayments! ********* to The Credit People!

Hi ****,Thank you for your review and feedback! We are so glad to hear you were pleased with our service. Congratulations on your negative accounts being removed, and we are always happy to help you should you need our service in the future.We wish you all the best in all you do moving forward!Best Regards,-The Credit People-

I been with them since July I have not seen any change in mine credit

Hi ******,We hope you're doing well! Thank you for letting us know your concerns. We can understand your frustration with your results, and we are on the same side and want to see as many positive changes to your credit as possible. Please keep in mind that changes to your credit are not entirely within our control and does depend on if the creditors respond, how fast they respond, what they can prove is legally accurate or not, and *********** review of those responses to then update your credit reports. Some clients have results in as soon as the first or second round, and others take longer to continue to fight *********** and creditors who want your negative account information on your reports. We know the credit system is not fair to consumers, so we do everything we can to fight on our client's behalf. Please reach Customer Support with any additional questions or concerns so we can assist you directly as quickly as possible ************* option 4, or *************************************).Thank you!-The Credit People-

This was a great company to work with. Over the course of a year, they helped us achieve a better score and as a result, we were able to be approved for a home loan. We moved into our new home just a few months ago!! No issues with canceling service when needed and the customer support was always great. Would highly recommend.

Hi ******,Thanks so much for the positive feedback. We're happy to hear you were pleased with our service, and we wish you the best of luck in your new home :)- The Credit People -

Good service and follow up. Always a pleasant experience working with the Credit People

Hi *******! We appreciate your feedback, and the ability to assist you in your Credit Repair. Please let us know if you have any questions and we'd be happy to assist you.We hope you have a great day!-The Credit People-