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About Thumbtack
Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Thumbtack helps you compare options, read reviews and see pricing. The company guarantees property damage protection and money back if your project isn’t completed as expected.
What is Thumbtack?
When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Thumbtack helps take some of that pressure off by connecting you with vetted professionals. Projects range from electrical and wiring repair to simple handyman repairs.
Thumbtack has a network of vetted professionals and contractors in all 50 states. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Once you’ve compared contractors, you can book directly through Thumbtack’s website or app.
How does Thumbtack work?
Thumbtack is free to use once you sign up. To start, you type in what service you’re looking for and your area code. Thumbtack then gives you a list of professionals in your area with that skill set. Some also list their costs, or you can call for specific pricing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods.
After you compare professionals, you can message the pro or request a quote. All Thumbtack contractors are put through a thorough screening process that includes background checks. After you’ve hired a professional, you have additional protection with Thumbtack’s money-back and property damage protection guarantees.
Thumbtack does offer an upgraded Plus membership for $49 per year. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support.
Thumbtack services
Thumbtack connects you with contractors who perform a variety of services. Popular services include:
- House cleaning
- Local moving (under 50 miles)
- Fence and gate installation
- Handyman services
- Electrical and wiring repair
- Appliance repair or maintenance
- Full-service lawn care
- Dog training
- Massage therapy
- Interior painting
- TV mounting
- Central air conditioning repair or maintenance
- Wedding and event photography
- Furniture assembly
- Wedding officiants
- Swimming pool cleaning and maintenance
Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area.
Thumbtack prices
Thumbtack doesn’t charge for a basic account to search for and hire contractors. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings.
Contractor pricing varies based on the service and your location. Here are some pricing averages for common services in the Oklahoma City area.
| Service | Price range or average |
|---|---|
| House cleaning | $97 average per clean |
| Local moving | $80 to $100 per hour |
| Handyman services | $34 to $65 per hour |
| Full-service lawn | $34 average per project |
| Furniture assembly | $52 per project |
Thumbtack FAQ
Where is Thumbtack available?
Thumbtack is available in all 50 states.
How does Thumbtack membership work?
The Thumbtack Plus membership is $49 per year at the time of publishing. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support.
Who owns Thumbtack?
Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. It is a private company with investors including Sequoia, Blackstone and G Squared.
Is Thumbtack safe?
Thumbtack vets contractors who appear on its site. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks.
Is Thumbtack legit?
Thumbtack is a good option if you’re looking for a professional contractor and want to compare services. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Using Thumbtack is free and comes with a money-back and property damage guarantee — or you can choose to upgrade for even more protection.
Thumbtack Reviews
ConsumerAffairs has collected 931 reviews and 1,106 ratings.
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Reviewed April 18, 2024
Not sure why they have a low rating on this site. I've been advertising with them for a couple years and they are absolutely awesome, my main source of income. If you're a legit business and you're not some common rip off company, these folks are absolutely a great place to advertise your business. I will be sure to praise and encourage people to use Thumbtack for their needs on service providers, no doubts. Seriously!
Reviewed March 31, 2024
Hired Juan ** to clean/repair/seal my shower grout. Great job - very happy with the results and the price was reasonable, considering the amount of work to be done.. Highly recommend his services to all my friends and neighbors.
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Reviewed Oct. 22, 2023
Excellent handyman service, but from my previous experience from using Thumbtack services, I thought the handyman service cost I hired was for the entire service, not per hour. My final cost was triple what I thought it would be. ENSURE to ask beforehand if your project cost is for the entire service or per hour when you hire someone through Thumbtack!
Reviewed June 30, 2023
They were very professional with the move. Very carefully not to break anything & followed my instructions that was given to them. They got the job done in a timely manner and remained safe as well. They made sure I was a very satisfied customer. I highly recommend their service. Thanks again. You all are awesome.
Reviewed May 17, 2023
Wade was very easy to communicate with, was very reliable and professional. I will use him again and highly recommend him. I set the details up with Wade and he worked it out perfectly with my friend and son. He did it in a timely manner.
Reviewed April 19, 2024
I used to have Thumbtack in 2017 and were able to get some leads at a fair cost. Now their prices are almost 3 times the original cost. Their leads are FAKE and the real ones doesn't match the job description you are paying for. Once you do the dispute of the charge they just deny them. The investment is not worth the return.
Reviewed April 17, 2024
Thumbtack was great at first. Found an awesome handyman and some others. But now I realize they do not care about the customers. Only the contractors. I hired a furniture moving company in 2023 called Best Movers “Prince Asong” and they did a horrible job. Scratched up my flooring, over charged me, and had bad body odor. When I gave him a negative review and demanded some of the money back he saw fit to text me at 9 pm at night saying disrespectful things to me. He also so fit to believe that he was coming back to my home to return the furniture and if he didn’t he was going to charge me. Stated that I still owed him money because he had to go to the dump. WHICH IS WHAT I PAID FOR AND WANTED HIM TO DO. I wanted the furniture disposed of.
I had to file a police report in order to make sure he would not come to my home. I even filed a complaint with Thumbtack. But unfortunately, due to them being a third party, they for some reason could not refund me some of my funds due to fact that he said he was going to finish the job. Why would I want someone back in home who scratched up my floors and disrespected me? So I refused to use Thumbtack anymore after that. AND I showed them proof of what he said and what he did. Stated that I filed a police report. And they still have his company on their website!!! So Thumbtack just wants the money from these contractors. They could care less about their professionalism. I refused to use them after that horrible incident.
Reviewed April 17, 2024
I've been a Thumbtack pro since 2016. They used to be fair on price per lead and you could look at them before you bought them. Now they have instant booking and it costs 30ish per lead and most of them are bad leads from customers who don't understand the minimum or book then cancel before you can contact them. They are a rip off.
Reviewed April 9, 2024
As a small business I thought that Thumbtack would be a great way to grow my photography business. I have been using them for a year and soon realized that they take advantage of the contractors. They charge a large amount for leads that don't respond. They have you state your availability and then charge you for leads that want service when you are unavailable. They refuse to give refunds and customer service is terrible. They have you set your location and charge you for leads outside of the location, even out of the state! And still won't give you a refund. Their customer service sucks and can only be reached by text message. They apologize but keep your money. I'd say RUN. Don't recommend. It is just a money hole in the long run with not enough payoff. Use the money for leads for ad space, I promise you will get way more clients for less money in the long run. Thumbtack is a money stealing scam.
Reviewed April 5, 2024
Thumbtack is a joke. My review is quiet simple and straightforward. Thumbtack claim is false. Thumbtack identifies everyone listed in their site as a "Pro", but, has no mechanism to qualify them if they really know what they do. In 2 jobs, I was hit with the so called 'Pro', renegotiating the price on the work start day onsite and in 1 of the jobs, the contractor left me with a ugly work, worser than it was. Clearly the contractor had no clue how to do the job and brought a helper "Pro", that was even worse.
My only reason to hire this contractor was that Thumbtack calls this person a "Pro" and I trusted Thumbtack on their claim. Contractor was not a "Pro" by any means, only it was Thumbtack's false claim. Even the contractor himself said that to me, well after he left me with an incomplete work. Thumbtack wants me to now submit a review about the contractor. So they can pit us against each other and simply watch the show. I declined, am not doing that. I would rather want Thumbtack taking ownership of their false claim and cover my loss themselves. I am not going to battle with a below grade dude. Not happening Thumbtack, you will have no show to watch.
Thumbtack Company Information
- Company Name:
- Thumbtack
- Year Founded:
- 2009
- Address:
- 360 9th Avenue
- City:
- San Francisco
- State/Province:
- CA
- Postal Code:
- 94103
- Country:
- United States
- Website:
- www.thumbtack.com