Toluna Reviews

This use to be a great survey app I used to be able to claims rewards easily to my PayPal account then they changed the system in collecting your rewards.
You now have to enter a code sent to your email but when i put the code it doesn't do anything and it is impossible for me to claim my reward now!
It seems it no longer supports claiming rewards on your phone or tablet apparently only a PC/laptop, well I don't own either of these things.
They can't seem to give me what they owe me, I'm not impressed with this survey app anymore.

Date of experience: June 06, 2024

Customer care is very irresponsible, I have case that voucher is not working, more than months but no solution from toluna team.

I contacted vendor as per your suggestion, but your vendor is also not responding, giving only time they will come back, no proper solution yet either from toluna or that vendor.

Date of experience: May 26, 2024

PAst few months I always have to notify them to get reward. Can't login, reset password, nada. Can't get AI to work or contact them about their site being messed up, glitching. Clearing cache, etc doesn't work so I know it's not on my end.

Date of experience: June 05, 2024

I'm having some benefits...with getting the vouchers it's helps me with my expenses....and also improves my knowledge

Date of experience: June 05, 2024

My experience with Toluna has been quite positive overall. I've enjoyed answering surveys on a wide range of topics and sharing my opinions with various companies and organizations. The interface is user-friendly, and I appreciate the variety of surveys available. The reward system is fair, and I've been able to redeem points for gift cards and other items. Overall, my experience with Toluna has been rewarding, and I plan to continue participating in surveys on the platform.

Date of experience: June 05, 2024

Surveys are clear to understand. But the frequency of the surveys are less and even the compensation is not even on the amount of time spent onnthe surveys

Date of experience: May 31, 2024

All good but frustrating when you don’t qualify and you have already answered quite a few questions.

Date of experience: June 05, 2024

I enjoy surveys, when I have the time to do them. You always have some interesting ones to do. The rewards are just a nice side benefit.

Date of experience: June 05, 2024

very interesting surveys and lets me have time for myself answering these surveys. Keep up the good work

Date of experience: May 30, 2024

Nice app sometimes it is difficult to find survey but I understand that is no for anyone who can cheat with fake information, go ahead toluna

Date of experience: June 05, 2024

The surveys are easy and they really pay you for your effort thanks to toluna hope to answer more surveys

Date of experience: June 05, 2024

I like the survey as I learned a lot from it, I start to know new information about products and many services.

Date of experience: June 05, 2024

Absolute scam of a company. As soon as you start to earn good points for completing surveys they will block you’re account and state you have violated there terms & conditions. At no point did I lie in any survey.
DO NOT TRUST

Date of experience: June 05, 2024

like if got many survey to do.. dislike because always no survey availabale. and dislike because somteimes had doing the survey but at the end, it says not eligible, e\wasting time.

Date of experience: June 06, 2024

I been with TOLUNA for a few years and they'd been very good Informative and Helpful Thank you so much

Date of experience: June 05, 2024

They have a system where if you didn't use your points for some time then they remove it. Why would you take away my earned points? Also, when I tried to redeem gift cards to the most popular merchants like Amazon and Walmart, it's been out of stock for months. Honestly don't think this company is worth your time. Also, customer service is awful.

Date of experience: June 04, 2024

I was able to participate in surveys that are helpful for other people in choosing the right products to use

Date of experience: June 05, 2024

I really like answering survey questions but always disappointed every time they say sorry and informed that they were looking for a different profile. Hope to give me more surveys that fit my qualifications because I'm really enjoying answering questions and at the same time I'm learning. Thank you and more power!

Date of experience: June 05, 2024

Got surveys I'm qualified. No wasted time answering surveys that in the end you're not qualified.

Date of experience: June 04, 2024

The survey questionaires are simple and in plain language. Easy to understand. No ambiguities. The reward system is also attractive.

Date of experience: June 05, 2024