Vacation Holds / New Subscription / Renewal Form Use this form to begin a new subscription or to renew an existing one. You can also place vacation holds. Please call 1-800-228-4637 ext. 9190  if you have questions

Classifieds

To place a classified ad, please call 1-800-228-4637 ext. 9157; or click here.

Submit items

•    Use our submission form here to submit news item.
•    To submit a Letter to the Editor, please contact us here.
•    General Submissions (Please select News, Sports, Business or Lifestyles) - email yesdesk@timesshamrock.com
•    Announcement Forms (Weddings, Engagements, Anniversaries)
•    For Memorials, Happy Ads, Card of Thanks, please call 1-800-228-4637

Customer Service/Circulation/Delivery

Delivery@TimesShamrock.com Toll-free 1-800-228-4637 Order The Times-Tribune  Subscribe 570-348-9190 or use click here.

ADI Courier - Absolute Distribution Inc

jmooney@timesshamrock.com 1-888-227-5717 | 570 344-4898
dduffy@timesshamrock.com 1-888-227-5717 | 570 344-4898
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Marketing Dept.

Marketing@TimesShamrock.com 570-348-9172

Advertising

 

• Advertising Billing Accounting department accountsreceivable@timesshamrock.com  570-348-9184

• To advertise sales@TimesShamrock.com 570-348-9100 ext. 5271

Library Archives

Photo Reprints Library@Timesshamrock.com 570-348-9140

Newsroom

Receptionist  570-348-9116

Staff Directory

Press Releases

yesdesk@TimesShamrock.com 570-348-9121, Fax: (570) 348-9135

Obituaries

Obits@Timesshamrock.com 570-348-9130, Fax: (570) 348-9135

Other departments

News, Metro editor MetroDesk@TimesShamrock.com 570-207-3445
Lifestyles Lifestyles@timesshamrock.com 570-348-9127
Business SectionBusiness@timesshamrock.com 570-348-9100 ext. 9225
Editorials / Letters to the Editor    Letters@TimesShamrock.com 570-348-9113
Sports Sports@TimesShamrock.com 570-348-9125
Photographers    photo@timesshamrock.com 570-348-9136 To order reprints of photos,

Times-Shamrock Interactive Media

Web Site Problems  Contactus@Timesshamrock.com 
Edward Pikulski, Digital Audience Director   EPikulski@TimesShamrock.com

Sales Inquiries     sales@timesshamrock.com

Frequently Asked Questions:

Q: When is your site updated?

A: The day's news is posted after 12 a.m. and is constantly updated, day and night. If you don't see today's edition, please click on the reload/refresh button on your browser.

Q: Do you post all of the content from the print edition online?

A: About 80 percent of the print edition is posted online. Most local news stories are automatically posted to our website, but syndicated columnists, national news stories and graphics that appeared in print usually do not make it into the online edition. National news on our site is fed from different online news feeds not used for our print edition. If you are looking for something national that was in print, try our reference department at 1-800-228-4637 ext 9140.

Q: When are the classified ads updated?

A: Our classified ad database is updated daily by 9 a.m. Eastern time.

Q: How do I place a classified ad online?

A: When you place your ad with the print classifieds, your ad will be posted online at no additional cost. You may place a classified ad by phoning (570) 348-9157 or click here. You may also call our classifieds department at 1-800-228-4637 ext 9157.

Q: How do I make a correction to my classified ad?

A: Corrections to classified ads can be made by calling our classified advertising department at 1-800-228-4637 ext 9157.

Q: How do I subscribe to the print edition?

A: To subscribe to the print edition, please call our circulation department at (570) 348-9190, or fill out our online form.

Q: I didn't get my paper -- who do I call?

A: If you did not receive your paper, please call our circulation department at (570) 348-9190, or fill out our form Delivery Issues or problems

Q: How do I search for a past story?

A: Our online archives have stories from April 2001. You can search by date or keyword by using our online Archives. At this time, about 80 percent of the print edition is posted online. If you don't find the story you are looking for, it may not have been posted online. Try searching your public library's periodical archive.

Q: How do I find a story that is not online or was published before April, 2001?

A: If you are seeking a story from the past year, you can obtain it in person at our Customer Service Desk on the first floor of The Times Building, Penn Avenue and Spruce Street, Scranton, Pa. You can also order mail delivery of back issues from the past year through our Circulation Department at (570) 348-9190. If you are looking for back issues older than a year, most of our newspapers dating back to just before the turn of the century are available on microfilm. Contact our reference department at (570) 348-9140 to purchase a reprint of the page or story you’re looking for. If you are uncertain of the date of the article you are seeking, the staff of The Times-Tribune Reference Department will attempt to look it up for you. Your requests need to be as specific as possible. You can reach us by e-mail at library@timesshamrock.com, or call (570) 348-9140 Mondays through Friday between 9 a.m. and 5 p.m. Back to 1992, most of our back issues are archived electronically for the use of the Times-Tribune Newsroom staff. Prior to 1992, our archives are contained in clip files. Obituaries prior to 1992 are NOT archived in our clip files unless the deceased person was a prominent figure. If you have a date of death, they are easily accessed on microfilm. The Times-Tribune Reference Department DOES NOT perform research projects or genealogical research for the general public. If you need us to do your research, you will need to contact us by phone or e-mail to make arrangements. There is a $50 deposit to start. After that, we charge $50 an hour for labor and 50 cents a page for photocopies.

Q: How do I find an obituary?

A: Start at our Obituaries page to locate obituaries on individuals during the current day. From our Archives page, you can search our archives back to April 1, 2001. If you are uncertain of the date of the article you are seeking, the staff of The Times-Tribune Reference Department will attempt to look it up for you. Your requests need to be as specific as possible. You can reach us by e-mail at library@timesshamrock.com, or call (570) 348-9140 Mondays, Tuesdays and Wednesdays between 2 and 4 p.m. For obituaries published prior to 1992, please visit your public library's periodical archive. Obituaries prior to 1992 are NOT archived in our clip files unless the deceased person was a prominent figure. If you have a date of death, they are easily accessed on microfilm. Back to 1992, most of our back issues are archived electronically for the use of the Times-Tribune Newsroom staff. Prior to 1992, our archives are contained in clip files. Obituaries prior to 1992 are NOT archived in our clip files unless the deceased person was a prominent figure. If you have a date of death, they are easily accessed on microfilm. The Times-Tribune Reference Department DOES NOT perform research projects or genealogical research for the general public. If you need us to do your research, you will need to contact us by phone or e-mail to make arrangements. There is a $50 deposit to start. After that, we charge $50 an hour for labor and 50 cents a page for photocopies.

Q: How do I place an obituary?

A: Local obituaries are submitted by local funeral directors. To send in an obituary of a former resident of the area, you can mail it to 149 Penn Ave., Scranton, PA 18503 or email obits@timesshamrock.com. It will be forwarded to the obituary reporter. If you have questions, please call 570-348-9130. If the funeral is out of town, you must provide the funeral home name.

Q: How do I place a wedding, engagement or anniversary announcement?

A: To submit an announcement, please call 570-348-9100 to have the forms mailed to you. You can also click here for online announcement forms. The online forms must be printed out and mailed or hand-delivered to the Scranton Times. E-Mailed forms will not be accepted.

Q: How do I purchase a back issue of the print edition?

A: You can purchase a back issue by calling 1-800-22TIMES. Issues are available 1 year back from the current date.

Q: How do I submit a clipboard or datebook item?

A: To submit a clipboard item, which appears in the regional section of the paper, fax your press release to our regional editor at (570) 348-9135 or e-mail it to yesdesk@timesshamrock.com. To submit a Datebook or What's Happening item, which appear in the lifestyles sections of the paper, fax your press release to the Lifestyles department at (570) 348-9135 or email it to lifestyles@timesshamrock.com. Be sure to include the location of the event, price, times, a contact number available to the public.