TSB Bank outages reported in the last 24 hours

@TSB We’ll be carrying out essential maintenance on our mobile, online banking and TSB ATMs. These services will be unavailable on Saturday 11 May 01:00 - 07:00 and on Sunday 12 May 01:00 – 07:00. We’re sorry for any inconvenience this may cause.

@Nautasuzhou Disgusting service from staff sitting at home unable to put calls through to managers along with the discrimination that I have faced (as an autistic disabled customer)…from @TSB when trying to discuss & log an issue regarding fraud!! #TSB #discrimination #Autism

@6pmIsWineTime Reported fraud issue to @TSB today and asked for transaction to be stopped, but they refused. Have to wait 15 days apparently... How can this be right?? #CustomerExperience #fraud

@sandysclan Here we go again @TSB, more bank connection problems with xero, really is unbelievable how many times this happens ?

@InformalEmpire @TSB I've rang customer services and raised a complaint. They told me they can't get a statement out to me. Can't, or won't?

@jaygaga55 @TSB app not working again ?

@Gr33n1e_83 @TSB morning, is there any issues with standing order payments

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 29th Apr, 2024, 19:00 End Time: 29th Apr, 2024, 21:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@Quantum_android @TSB No issues as such. I just had a scheduled payment that should go out on the 28th but as it’s the weekend it hasn’t. Just seems like a strange limitation to have in 2024.

@JimMonaghan10 @TSB I dont know - its just "technical issues" so I then log out. It happens so often I expect it to happen. You surely must know this!

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB Bank #GB Affected Products: AIS/PIS Start Time: 29th Apr, 2024, 20:00 End Time: 29th Apr, 2024, 21:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@iloveithardand @pls_do_better @TSB @fiverr Here they are tsb staff not giving a Damn 3 different staff replys for the same customer complaint and they blaming us for there deposit a cheque in there app on us for it NOT working I have since last night been trying to deposit a cheque and everytime it comes up

@MrSleepsHD @GuyDealership mazda not honoring there tsb coolant leak issue and having customers pay for issue is worst customer service. It's happening a lot. 32days past warranty and told to kick rocks.

@grannypatt Problems with certain banks online security in today's newspapers. Customers should be aware of this before it appears in newspaper and act accordingly. @TSB and @CooperativeBank.

@P_fellowes @TSB biometrics not working on app at all, immediately says I've reached the limit and having several pieces of memorable information is making logging in painful - is this a known issue?

@TomStDenis2 @5L4P57R4 @Tesla Since the noise started after my seasonal I went back to Chevy who double checked the brakes/lugs and it was all fine. I looked it up online and found the TSB so I opened a service ticket in the app. I drop the car off this Friday for them to work on it.

@RayBolger658966 @TSB the entrance form for the Olympic tickets draw is not working.

@FinanciallyIncl Through the Emergency Fleet Fund, @TSB have helped 268 customers, 44 of them in Scotland. They issue up to £500 to support survivors of abuse to flee, with an average spent per customer of £353

@uh_who_are_you @Zone3Garden Yes they certainly do! Pipelines frequently corrode, rupture, leak and ignite. There are multiple TSB reports that detail this happening, and this incident will likely be one of them.

@davidgraywrites @TSB Everything else that I access from the same laptop is responding fine so I guess it’s not the internet connection here that’s the problem…

@ricadoauto #Toyota has issued a Technical Service Bulletin (TSB) for this problem, but maintains their stance that vehicles equipped with a 2AZ-FE engine are burning through a normal amount of oil.

@robot666robot1 Is it just me, or has anyone else seen the new TSB advert offering £5. Is most us actually this pathetic and broken? Im beginning to believe there really is just 3% of the population that actually owns and believes in bitcoin. When you are that 3%, it is quite hard to believe.

@TacomaNewsNet @Ford Ford what can we do about the faulty engine design of the ecoboost motors causing premature headgasket failure? Especially for those out of warranty? No Ford will fix the issue because the TSB calls for replacement of the entire engine because it's a commonly known bad design.

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 11th Apr, 2024, 01:00 End Time: 11th Apr, 2024, 06:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB Bank #GB Affected Products: AIS/PIS Start Time: 11th Apr, 2024, 01:00 End Time: 11th Apr, 2024, 06:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 11th Apr, 2024, 01:00 End Time: 10th Apr, 2024, 23:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@holly_bunks @TSB is there an issue with your systems? I am unable to cancel a standing order via online banking or via the app?

@MohammadTyab Hello @TSB I’m currently abroad cannot login to my online banking what is going on? When will this issue be fixed it’s been more than 24 hours?

@PeterBazza @TSB What on earth is going on with your Banking App. ?!! It's the first day of the new Tax year and yet none of your savings products are accessible, and haven't been all morning!! - and this comes after another outage for 'maintenance'! Never been as frustrated in my life ?

@ellisd479 @TSB Yes but I needed it this morning at 6am there was no planned maintenance as this was advertised as Saturday 11:30 to Sunday 9am

@ellisd479 @TSB app down for maintenance last night great only 24hrs earlier than expected couldn’t access my banking when I needed it

@T35262370Andrew @TSB I still haven’t received my activation for my online banking presume must be an issue with the post

@dazwold @TSB waiting over 48hours for a reply on the app chat function. Complaint raised and no response to that either yet. Really poor service

@CmilkComFoot @TSB And the only way to speak to customer relations is to escalate a complaint???? So much for @TSB being committed to it's wider role in society.. doing what matters for customers and local communities.

@koodgipo @TSB having issues trying to open an ISA - error message on both app and website when trying to apply stating technical issues with lost and stolen cards? - any timeline for a fix before tax year ends?

@RedLaser4000 @ScasianSmc1999 @TSB from experience, keep an eye on the complaint as they have form for ignoring them. You may not even get a complaint number.

@imabadcoder #Ford #ecoboost #tsb22-2229 @Ford #BadCustomerService Anyone else have a #Ecoboost engine blow up with under 100K miles with a TSB explaining the issue? Mine is 2008, but low miles and there is no help from Ford... SOOL.

@CaliXKingFan @TSB @TSB Hey again, tried logging in on 4 different devices and says "were unable to log you in right now, please try again later. " would this be an issue on my end or no, my siblings can't seem to log in either.

@CaliXKingFan @TSB what's going in with your banking app, can't log in nor reset my details?

@RammerHudson I know there is issues with the banking App @TSB but is that affecting buying stuff online too?

@diddlesmom @TSB @darylle_x App broken but website working if that helps

@diddlesmom @TSB @A7750750 App broken but website working if that helps

@SusanCoupar @TSB app not working again. What’s going on?

@_L3GACYY_ @TSB never met a worse bank. Online not working again ?

@ALBennett89 Oh joy. My @TSB banking app is broken again. Typical. Can anyone recc a new bank for me? The partner is with @santanderuk if that makes a difference.

@JonIngarfield @TSB any idea when the app will be working? Says it’s there’s a system error.

@Claire4starday @TSB Come on, TSB, you need to let your customers know when there's a problem with your app/Internet banking. That's several people who have updated you, and nothing has been done. Are you trying to fix it?

@KateCar14128016 @TSB the online app is not working AGAIN.

@AndrewM87585821 @TSB @AitchNic Definitely issues. Yet another payday and can’t access the app. Again

@ZoeZoetheminx21 @AitchNic @TSB Mines not working either ?

@AitchNic @TSB is your mobile banking app offline at the moment, or is it just an issue for me?

@s_ellerington @TSB today I received an email saying ‘We’ve cancelled your Internet Banking access’. As this was the channel I was using regarding the complaint I raised I find this very unhelpful. Is this how you deal with complaints?

@astrotraffic (27/3/2024 | 7:00AM) #kltu JALAN KUALA SELANGOR: An accident reported near the TSB Commercial Centre is causing a 20 min delay from Paya Jaras.

@74Kezza @TSB Hi Stacey...there's no error message just the twisty wheel of doom that it's doing something but stays like that for ages I've tried 4/5 times now to set it up this morning

@ChrisBtw___ Anyone else had a problem recently with TSB not showing the correct available balance??

@RedLaser4000 @johndweir @TSB I've spoken to business banking twice today, they know quite a few workrounds for the FAULTY TSB site. Try setting to 'private browsing' if the system refuses to accept your user ID. I've still got big problems generating lots of unpaid work, a job for tomorrow.

@RedLaser4000 @TSB workaround failed. Now total fault on firefox, can get in on chrome but no sign of a payment that another UNPAID trustee has wasted more time setting up again because @TSB system is faulty. Need direct line to get through to competent technical help.

@superlucyd_lucy @TSB trying to pay in a cheque on the app and getting error code MCD01

@larceustealer @TsArmy098 TSB haves technical issues rn, so they gave the badge for free

@RedLaser4000 @TSB It wasn't the cookies (it never is) - a different browser had the same problem and I posted screenshots. You are aware of issues because I am reporting a severe fault. Don't want to spend ages raising a complaint that you will ignore, want you to raise a fault.

@RedLaser4000 @TSB Last time I raised a complaint it just fizzled out as you ignored it. I don't want to raise a complaint, I want you to fix the fault.

@RedLaser4000 @TSB can't authorise a 'two to sign' payment on business banking. Showing error messages which implies you are aware. Please post on here when you have fixed it.

@Siaus22 @afc_ftt @elliegrace143 @AskNationwide Why are you moving tho? After one issue. HSBC, TSB, First Direct and more have all had multiple issues. Find a bank who hasn't had a major system outage.

@Liam8585 @_JamesD27 @TSB Not working for me too

@Asifkha73561024 @TSB Hello myself and my wife both have TSB app, both are still not working ? can we get any support?

@HarleyChilds @TSB And it's now not working again. Are you working to fix the issue TSB?

@ShinyShep @TSB hiya is internet banking broken?

@zubsha02 @TSB As usual its TSB having app issues again

@James25899293 @TSB Yes, and they tried to blame my WiFi despite the fact I can login via browser and the crashing issue happens on both WiFi and mobile data

@LaraBabiee89 @TSB do you know your app is experiencing issues? Everytime I log on, it closes down?

@PVPAST @Melahi_Ngaro @thereadymix F Are you finding TSB a better fit? Hopefully no issues now ?

@gingerfig Credit where credit’s due. Had a small but irritating issue with business a/c @tsb - however could not have had better service from Nevin #justsaying #thankyou

@OBDowntime ⚠️ Unplanned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 15/03/2024 12:05 AM End Time: Ongoing Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@pickolascage691 @TSB why are you having maintenance done on a Friday morning? Surely a mid week day would be a bit smarter?

@Fematerra @TSB Why have you decided to do maintenance now when people have bills to pay

@OBDowntime ⚠️ Unplanned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 13th Mar, 2024, 14:00 End Time: Ongoing Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@AllisonKomorows @TSB that's my card not working again. 3 buses and all declined. I am struggling to get ti work!!!

@bw004 @TSB trying to cash a cheque and I’m getting the MCD01 error

@OBDowntime ⏰ Planned Bank Downtime Affected Bank: TSB #GB Affected Products: AIS/PIS Start Time: 9th Mar, 2024, 23:00 End Time: 10th Mar, 2024, 05:00 Impact: Unable to authenticate AIS and initiate PIS/VRP requests

@akesterton @TSB Problem resolved - a software issue apparently

@AllisonKomorows @TSB tried to use my card on the bus. Not working?? Is there an issue this morning? Need to get to work

@GE_Business_Cat Basically they copied tsb’s homework but tried to make it different lol which leads to bs hitboxes, stun not working when it should be and other bs

@IanStanleyCorr1 @TSB Bootle New Strand stood there for 10 minutes, no sight of anyone, eventually to be told you'll have to wait. No service windows open. Customers walking away very shabby customer services.

@angrycicero @TSB your scan a cheque feature in the app is bordering on unusable, cannot believe that made it past QA

@serverhangup Reluctantly trying to join the 21st century & do mobile banking as the good old pay by cash that’s worked for centuries seems to have gone out of fashion, but all I get is an error message after I’ve filled in all my info & confirmation code, 21st century eh! @TSB