ANNEX II - UNOPS

ANNEX II 

TERMS OF REFERENCE (TOR) 

For Provision of Professional Manpower Services in High-Risk Areas of UNOPS’ Operations 

Table of Contents: 

1. Background and Justification 2 

2. General Objective 2 

3. Immediate Objective 2 

4. Expected Outputs: Summary of Service 4 

5. UNOPS’ Responsibilities 5 

6. Consultant’s Responsibilities 7 

7. Legal Status, Rights and Obligations of the Consultant’s Contractors 11 

8. Payment for the Consultant’s Service 11 

9. Schedule, timing and reporting procedures 13 

10. ANNEX II-A: Terms and conditions for the deployment of the Consultant’s Contractors 14 

11. ANNEX II-B: Samples of Contractors’ TORs and qualifications’ requirements 43 

12. ANNEX II-C: Contractor Request Form 60 

13. ANNEX II-D: Contractor’s monthly attendance sheet 61 

LIST OF ACRONYMS 

AL 

CEC 

CV 

DSA 

EDD 

HF/VHF 

HR 

IAIG 

IC 

ICA 

ICSC 

IT 

LC 

LTA 

NGO 

OC 

QA 

QC 

R&R 

RFP 

SC 

SL 

TEC 

TOR 

UN 

UNDP 

UNDSS 

UNHAS 

UNJSPF 

UNOPS 

USD 

VA 

WHO 

Annual Leave 

Contractor’s Employment Contract 

Curriculum Vitae 

Daily Subsistence Allowance 

Expected Date of Delivery 

High Frequency/Very High Frequency 

Human Resources 

Internal Audit and Investigations Group 

International Contractor 

Individual Contractor Agreement 

International Civil Service Commission 

Information Technology 

Local Contractor 

Long-term Agreement 

Non Governmental Organization 

Operations Centre 

Quality Assurance 

Quality Control 

Rest and Recuperation 

Request for Proposal 

Service Contract 

Sick Leave 

Travel/Expense Claim 

Terms of Reference 

United Nations 

United Nations Development Programme 

United Nations Department of Safety and Security 

United Nations Humanitarian Air Service 

United Nations Joint Staff Pension Fund 

United Nations Office of Project Services 

United States dollars 

Vacancy Announcement 

World Health Organization 

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1. BACKGROUND AND JUSTIFICATION 

The UN Office for Project Services was set up under UN General Assembly decision GA/48/501 and 

became a separate self-financing entity within the UN system on 1 st January 1995. UNOPS’ governing body, 

the Executive Board, has mandated UNOPS to support United Nations agencies, funds and programmes, 

International Financial Institutions, governments and non-governmental organizations with the 

implementation of their programmes. To meet its requirements, UNOPS has focused and developed expertise 

in managing projects in specific areas such as: 

Physical infrastructure; 

Public order and security; 

Census and elections; 

Environment; 

Health. 

In recent years, UNOPS has excelled in implementing projects in complex situations, specifically in postconflict 

work and disaster response, where security concerns have been paramount. 

Today UNOPS operates in more than 60 countries all over the world. UNOPS’ major Operations Centres are 

located in conflict, post-conflict and post-disaster countries, such as Afghanistan, Haiti, Iraq, Ivory Coast, 

Liberia, Sri Lanka, Somalia, Sudan and others. As with any organization, the success of UNOPS’ operations 

is critically dependant on the qualifications and competencies of its personnel. UNOPS’ compliance with the 

UN’s security guidelines will, however, often not permit employees directly contracted by UNOPS to be 

deployed to areas defined as high risk. This constraint can prevent UNOPS from delivering projects to the 

standard it requires in conflict, post-conflict and post-disaster environments. 

In order to address this situation and ensure that expert personnel are deployed to areas of high risk and that 

projects are executed effectively and efficiently, UNOPS has decided to contract company(s), capable of 

deploying qualified personnel to these areas, in order to fill this gap. 

2. GENERAL OBJECTIVE 

UNOPS is now looking for suitably qualified and experienced company(s) (hereinafter referred to as 

“Consultant”), which can assist in effectively delivering UNOPS programmes and projects in areas deemed 

high risk (hereinafter referred to as “Services”) through the deployment of qualified and experienced 

personnel (hereinafter referred to as “Contractor”). 

Depending on the requested type of recruitment (international and/or local) Contractors shall be separated 

into two categories: Local Contractor (LC) and International Contractor (IC). 

Areas defined as high risk according to UN security guidelines normally fall under UN’s Security Phase III 

and above. Provision of Consultant’s services is therefore expected in all countries and territories where such 

high risk areas exist (hereinafter referred as “Country(ies) of Services”). 

3. IMMEDIATE OBJECTIVE 

In line with its general objectives, UNOPS intends to sign one or more Long Term Agreement(s) (hereinafter 

referred as “Agreement”) as necessary for provision of services under consideration in all the Countries of 

Services with one or more prospective Offeror(s) that shall possess the following qualifications and whose 

proposal shall best meet the requirements, as set out in this Terms of Reference: 

a. Sound general organizational capability and demonstrated ability to provide Contractors for the 

fulfilment of at least three (3) of the positions listed in section 4.1 below. 

The following statistical data will have to be provided: 

Key clients and heir contact details (to be contacted for reference checks); 

Number and qualifications of experts in the existing database; 

Professional to Support personnel ratio of the existing database; 

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Number of experts that can be deployed for undertaking various positions listed under 

section 4.1 below within one month from the date of LTA establishment. 

b. Litigation and arbitration history of the Offeror does not bear any potential reputational or other risks 

for UNOPS or other United Nations organizations and specialized agencies. 

The Consultant shall provide information with a sufficient level of detail with regards to any suits 

and arbitral proceedings in which the Consultant was involved for a time period of 3 years prior to 

the date of the release of this RFP. 

c. Financial indicators prove Offeror’s long term sustainability and possession of sufficiently sound 

financial position to ensure it can meet its financial commitments under the Agreement. 

The Consultant shall provide audited financial statements for a time period of 3 years prior to the 

date of the release of this RFP. 

d. Relevant specialized knowledge and capacity. 

The following information will have to be provided: 

Information about existing IT recruitment and staff management tools and their possible 

access to clients; 

Access to clients: Methods used to attract new experts to replenish the database 

Open and competitive selection process 

Performance evaluation methodology 

Documentation of the selection process (for UNOPS audit purposes) 

e. Experience in similar programme/project(s). 

The following statistical data will have to be provided: 

Number and nature of positions filled/experts deployed over the last 3 years, average 

duration of their assignments; 

Geographical location of the recruitment hubs; 

Average deployment time; 

Recruitment projects accomplished for UN/major multilateral/or bilateral programmes (if 

any). 

f. Have suitably qualified key-experts for provision of the services. 

The following information will have to be provided: 

Number of professional recruiters employed on both full and part time basis 

A short summary of their qualifications, background and experience 

Areas of specialization 

Successful projects accomplished 

Any other relevant facts and information 

g. Ability to establish physical presence in any of the Countries of Services when need arises. 

UNOPS considers this factor as critical for the accomplishment of the tasks noting that it is 

necessary for effective recruitment of Local Contractors and provision of 24/7 security and 

administrative support to the Contractors in the Countries of Services under consideration. 

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4. EXPECTED OUTPUTS: SUMMARY OF SERVICES 

4.1. Summary of Services 

Upon signature of the prospective Agreement UNOPS will request the Consultant to deploy the Contractors, 

as needs arise, for the fulfilment of specific tasks and performance of specific duties under various positions 

that include, but not limited to, the following: 

 

 

 

 

 

 

 

 

 

 

 

Project management (administrative support to government entities, infrastructure rehabilitation, 

construction of horizontal & vertical structures, governance, human rights, rule of law, 

constitutional outreach, support to civil society, etc); 

Construction supervision (both vertical & horizontal structures); 

Engineering (roads, QC, QA, de-mining, civil, structural, drainage, etc); 

Logistical support and facilities’ management; 

Security services (coordination, supervision, advisory, training, close protection); 

Medical services; 

Community development (trainings, labour intensive programmes); 

Grants management and monitoring; 

Civil society support projects’ monitoring & evaluation; 

Communications and IT; 

Data collection. 

Please note: 

Samples of Contractor’s Terms of References and qualifications’ requirements for possible positions 

are given in the Annex II-B of this document. 

The positions are not limited to the list provided above. The Consultant shall be responsible to provide 

suitably qualified Contractors for any and all positions that may be required by UNOPS. 

As needs for any position arise, UNOPS Hiring Unit will draft the Contractor’s Terms of Reference 

according to its requirements and will communicate its request to the Consultant. Such request shall be in 

writing in the form attached as Annex II-C, specifying the category and level of the required Contractors, 

location of the project, the duration of the requirement for the Contractor(s), the draft Terms of Reference 

outlining functional and qualifications requirements for the Contractor(s) and the proposed fee for the 

Contractor(s). 

Any order against the prospective Agreement shall be made by formal Call-Off Contract(s) issued to the 

Consultant by an authorized representative of UNOPS. The Call-Off Contract shall set out the terms and 

conditions for the delivery of the services. Each Call-Off Contract shall make reference to the prospective 

Agreement. 

The Consultant shall be aware of the following mandatory procedural safeguards that shall come into force 

upon signature of the Agreement by both parties: 

a. If the Consultant deploys one or more of its Contractors to work for a given UNOPS project under 

the Agreement and respective Call-Off Contract(s), the Consultant shall not be eligible to bid for 

supply of goods, services or works for that project, or any other projects where the Consultant may 

have obtained an advantage by reason of the deployment of its Contractors with UNOPS. 

b. If a contract for supply of goods, services or works for a project is awarded to a company which 

subsequently is identified as the successful Offeror under this RFP, the Consultant's Contractors will 

not be eligible for deployment under that project until such time when subject contract for supply of 

goods, services or works is completed. 

UNOPS shall have no obligation to request the Consultant to provide either any minimum number of 

Contractors or a minimum volume of services during the term of the prospective Agreement. 

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Prospective Agreement shall not accord any exclusivity to the Consultant with respect to the services 

described herein. UNOPS shall have no limitation on its right to obtain services of the same kind, quality and 

quantity from any other source at any time. 

Consultant may be requested to provide the services on terms other than that specified in this document to 

any country worldwide where UNOPS has emergency or development projects. Such provision of services 

would be requested by UNOPS on a case by case basis and, if agreed, such terms shall be recorded, together 

with any adjusted price, in the Call-Off Contract and that Call-Off Contract shall be governed by such terms 

as well as the provisions of the prospective Agreement that are not inconsistent with such terms. 

4.2. Process of deployment in brief 

Upon receipt of UNOPS request for Contractor(s), the Consultant will provide UNOPS with the details of 3 

to 5 suitably qualified and available candidates per position within maximum 10 working days from the date 

of request. Should the proposed candidates be deemed to be unsuitable by UNOPS, the Consultant will 

provide UNOPS with the details of next 3 to 5 suitably qualified and available candidates and will continue 

doing so until a suitable Contractor is selected by UNOPS. 

The Consultant shall ensure that proposed candidates make themselves available for interview by UNOPS, if 

necessary. 

UNOPS shall assess proposed candidate(s)’ qualifications either through desk review of the proposed 

candidate(s) CVs or through interview of the proposed candidate(s) and, upon satisfactory completion of 

background and reference checks by the Consultant, will approve the selection of the Contractor(s) deemed 

suitable and qualified for the performance of the required duties. 

Upon Consultant’s confirmation that the selected candidate is medically fit and has accepted to work under 

the terms and conditions as specified in the Agreement, UNOPS will issue a Call-Off Contract to the 

Consultant for the services of the selected Contractor(s). 

The Consultant will then contract and mobilize the selected Contractor(s) within maximum 4 weeks, or as 

otherwise agreed, following UNOPS’ written approval. 

4.3. Parties’ responsibilities: 

UNOPS’ and Consultant’s responsibilities under the prospective Agreement and respective Call-Off 

Contract(s) are described respectively in the Sections 5 and 6 below. 

5. UNOPS’ RESPONSIBILITIES 

UNOPS expects to work in close partnership with the Consultant towards achieving UNOPS objectives, 

regardless of the level of UNOPS’ presence in the Countries of Services. 

It must be noted that the current level of UNOPS’ presence in the Countries of Services varies from nonexistent 

to significant. In some of the Countries of Services such as Afghanistan and Sudan UNOPS is 

represented through large Operations Centres and number of field offices in the regions and provinces of 

those countries, in other countries such as Iraq and Somalia UNOPS presence is limited with small to 

medium project offices and UNOPS has very limited access to high-risk areas in those countries. 

Thus, in the event that suitable level of support services cannot be provided to the Contractors directly, as 

determined by UNOPS due to any existing constraints or limitations, a similar standard support services will 

be provided to Consultant through a disbursement cost. 

In this spirit, UNOPS intends to provide the Consultant with the following support services or reimburse the 

Consultant as and when considered necessary for the execution of the assignment undertaken by the 

Contractor(s): 

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5.1. Office Accommodation. 

UNOPS will make every effort to provide suitable office space for the Contractor(s) co-located with 

UNOPS in high-risk areas of operations. Such office accommodation could be within UNOPS 

regional/provincial offices. In the event that suitable office space cannot be provided, the Consultant 

will be reimbursed for office accommodation of a similar standard at the discretion of UNOPS. 

Necessary office equipment and furniture will be provided by UNOPS or the costs thereof 

reimbursed at UNOPS’ discretion. 

5.2. IT and Communications. 

UNOPS will provide the necessary IT and computer support for Contractor(s) deployed in execution 

of UNOPS projects. This would ordinarily include laptop computers, internet connection in the office 

(wherever possible), access to shared network printers and networked file backup and data storage. 

In the event that Contractor(s) want to use their personal devices in UNOPS established premises, it 

may only be connected to the UNOPS network after being fully tested and accepted by respective 

UNOPS IT Department following the removal of administrative rights on the device. 

UNOPS will provide the Contractors with communication support for work-related purposes, to 

include, as necessary, all HF/VHF radio and mobile/satellite telephone support. Mobile/Satellite 

phones will have pre-paid sim-cards only. Scratch cards for mobile/satellite phones will be provided 

only for the authorized limit, defined by the respective UNOPS Project Manager. 

5.3. Transportation services. 

Duty related ground transportation services within the Country of Services will be provided by 

UNOPS wherever available. Generally, non-armoured vehicles are used in the majority of locations. 

Where security risks are very high, UNOPS will provide armoured and/or tactical vehicles as 

available. In the event that suitable vehicles cannot be provided due to non-availability, as 

determined by UNOPS, the Consultant will at the discretion of UNOPS be reimbursed for the rental 

of vehicles of a similar standard. 

Where deemed necessary, i.e. where a vehicle with driver cannot be provided, the Contractor may be 

assigned a vehicle for official use only with no driver upon: 

Prior explicit approval by the Director of Operations Centre 

Passing of UNOPS driving test and receipt of UNOPS Driving permits; 

Adherence to UNOPS policies on use of vehicles (appropriate records keeping according to 

vehicle’s logbook, follow up on regular and/or ad-hoc maintenance requirements for the 

assigned vehicle); 

Duty-related air transport within the Country of Services is either provided by UNOPS or UN 

Humanitarian Air Service (UNHAS) at UNOPS expense. In the event that suitable UN airtransportation 

cannot be provided due to non-availability, as determined by UNOPS, the Consultant 

shall at the discretion of UNOPS be reimbursed for air-transportation. 

The Contractors will have to sign “General Release from Liability on Account of Use of UNOPS 

Transport” form prior using any means of transport provided by UNOPS. 

5.4. Interpreters, if required. 

5.5. Petty cash and operational advances, as may be necessary for the performance of Contractor’s duties 

from time to time. 

5.6. Access to UN medical facilities closest to the Contractor(s) duty station, if required. 

Title to any equipment, including, but not limited to, vehicles, and supplies that may be furnished by UNOPS 

to the Consultant shall rest with UNOPS and any such equipment shall be returned to UNOPS at the 

conclusion of the Call-Off Contract, when no longer needed by the Consultant, or at UNOPS' request. Such 

equipment, when returned to UNOPS, shall be in the same condition as when delivered to the Consultant, 

subject to normal wear and tear. The Consultant shall be liable to compensate UNOPS for equipment 

damaged or degraded beyond normal wear and tear. 

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6. CONSULTANT’S RESPONSIBILITIES 

The Consultant shall be responsible for the complete set or parts of actions necessary for recruitment of the 

requested Contractors, their deployment (mobilization & travel arrangements to/in the Country of Services), 

provision of comprehensive insurance package for Contractors, provision of 24/7 security for Contractors, 

provision of 24/7 administrative support to Contractors, provision of full-time HR administration and payroll 

services for Contractors, provision of crisis management & medical evacuation services for Contractors 

whenever necessary, performance monitoring of all the Contractors through personal contact and 

correspondence and liaison with UNOPS Project Managers on any issues or concerns that arise during the 

deployment of the Contractors. The Consultant shall also be responsible for submitting necessary reports to 

the UNOPS as outlined in this document. In this spirit, UNOPS expects that Consultant’s services shall 

include, but not limited to, the following: 

6.1 An efficient, merit based recruitment service, including sourcing & short-listing of suitable 

candidates, selection process in coordination with UNOPS and contracting the Contractors upon 

UNOPS’ approval. 

The Offeror shall describe with sufficient level of details how it aims to provide these services, 

including, but not limited to: 

Description of the existing processes and procedures; 

Size and type of its database of Contractors, list of requirements for inclusion of individuals 

into Consultant’s database, methods used to attract new qualified individuals to replenish 

the database; 

Sourcing of candidates from its existing database of experts (for recruitment of both 

internationally and locally recruited Contractors); 

Sourcing of candidates in cases when suitable candidates cannot be sourced in Consultant’s 

existing database of experts (for recruitment of both internationally and locally recruited 

Contractors); 

Methods used for background check of the proposed candidates; 

Contracting and deployment (mobilization) process of the selected candidates; 

Full information about sub-contracted parties or partner entities involved in performance of 

these services, their roles and responsibilities, etc.; 

Any other relevant information. 

6.2. Provision of initial briefing/induction and training to Contractors in consultation with UNOPS as 

necessary depending on the complexity of the assignment and security situation at the duty station. 




Proposed induction methods; 

Availability of induction packages, in-house trainers; 

Access to specialized training courses; 




6.3. Arrangement of transit and initial entry visa(s) for the Countries of Services, obtainment and 

extension (where necessary) of work permits, issuance and extension (where necessary) of identity 

cards and extension of visas (where necessary). 




Involvement of its existing infrastructure in different countries into this process; 




Please note: Wherever necessary and possible, UNOPS will provide assistance to the Consultant 

with regards to visa and work permit arrangements for the Contractor(s) on a full cost recovery basis. 

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6.4. Necessary travel arrangements (including freight requirements for personal belongings) for the 

Contractor(s) to travel to/from the Countries of Services at the time of undertaking/ completing the 

assignment. 




Involvement of existing infrastructures in different countries into this process; 





with regards to travel arrangements for the Contractor(s) on a full cost recovery basis. 

6.5. Professional Liability Insurance for each Contractor. 






Brief description of conditions and limits of the provided insurance; 


Please note: Professional liability insurance shall cover your company, its employees (including, 

without limitation, the Contractors), agents or servants for claims arising out of or in connection with 

the professional services that your company (and your Contractors) shall provide. Liability limits 

shall conform to industry norms and must be sufficient to ensure provisions of the sub-article c, 

Article 2, Section I of the model LTA (Annex IV-A). 

UNOPS expects that each company intending to submit a proposal shall assess the nature and level 

of risks applicable in the context of the services envisaged under this RFP and, if awarded an LTA, 

shall obtain such insurance as is necessary to cover such risks. As a general recommendations, the 

insurance limits should be commensurate with customary limits (or at least the minimum statutory 

limits, if applicable) in the country of incorporation of the Consultant. 

6.6. Provide or negotiate for insurance policies for each Contractor covering: 

Adequate Service-Incurred Illness, Injury and Death Insurance (according to section 5.1 of the 

“Terms and Conditions for the deployment of Consultant’s Contractors” attached hereto as 

Annex II-A); 

Adequate insurance for injury, death or disability resulting from Malicious Acts in the Country 

of Services (according to section 5.2 of the “Terms and Conditions for the deployment of 

Consultant’s Contractors” attached hereto as Annex II-A); 

Health insurance including medical evacuation (according to section 5.3 of the “Terms and 

Conditions for the deployment of Consultant’s Contractors” attached hereto as Annex II-A). 






Brief description of conditions and limits of the provided insurances; 

Brief description of arrangements related to medical evacuation for the Contractor(s) in 

case of any injury/health problems during the assignment; 


6.7. Security in the Countries of Services. 



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Involvement of existing infrastructure (if any) in the Countries of Services, possibility of 

establishing presence in the Countries of Services (including description of necessary 

requirements, processes and procedures for such presence establishment); 




Please note: The Consultant, it’s Contractors, agents, servants, employees, subcontractors or 

independent contractors shall not be subject to UN security rules in any of the Countries of Services 

and UNOPS under no circumstances shall be held responsible for their security. The Consultant shall 

be responsible for undertaking the measures considered as appropriate and necessary for the security 

and safety of all Contractors that shall be deployed under the prospective Agreement and Call-Off 

Contract(s). 

UNOPS will share with the Consultant on a regular basis all the latest UNDSS reports on the 

security situation in the Country of Services and areas of the Contractors’ assignment for security 

briefings of the Contractors. However, UNOPS shall not be held liable in case of any incorrect 

information and/or possible consequences. It is Consultant’s responsibility to verify all the received 

information prior to briefing its Contractors. 

6.8. Arrangement of secure residential accommodation, as well as food for ICs in each Country of 

Services. 




Involvement of existing infrastructure (if any) in the Countries of Services, possibility of 

establishing presence in the countries of service (including description of processes and 

procedures for such presence establishment); 




Please note: It shall be the ICs’ responsibility to cover the related expenses for accommodation and 

food. 

In the event that UNOPS establishes guesthouses or field camps for remote area operations, 

residential accommodation may be provided, co-located with UNOPS international staff (where 

space is available), for the Consultant’s Contractor(s) as per rates established by UNOPS and 

payable by the Internationally Recruited Contractor(s). 

6.9. Communications equipment (mobile phones or satellite phones) necessary for communication 

between the Consultant and the Contractor(s). 







Please note: UNOPS will not reimburse the Consultant for any costs associated with the acquisition 

and/or use of communication equipment for communication between the Consultant and its 

Contractors. 

6.10. HR Administration services. 




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Involvement of existing infrastructure (including those located in the countries of service, if 

any), for handling necessary duties including, but not limited to: 

6.10.1 Administration of Contractors’ contracts in accordance with prospective Agreement 

and Call-Off Contract(s); 

6.10.2 Daily contact with the Contractors, monitoring and proper maintenance of 

Contractors leave and attendance records; 

6.10.3 Preparation of Contractors’ payroll ensuring its consistence to attendance records; 

6.10.4 Timely settlement of Contractors’ payments (with due attention paid to the fact that 

Contractors normally require certain amount of cash to be issued in the Country of 

Services for coverage of their expenses); 

6.10.5 Full travel arrangements (including freight requirements for personal belongings) 

for the Contractor(s) for going on (or returning from) leave during the assignment; 

6.10.6 Performance monitoring of all the Contractors through personal contact and 

correspondence and regular reporting to UNOPS on the progress/delivery rate of 

each Contractor. 

6.10.7 Liaison with UNOPS Project Managers on any issues or concerns that arise during 

the deployment of the Contractors and termination/replacement of the Contractor(s) 

if deemed necessary by UNOPS; 

6.10.8 Legal protection of Contractors in case of any legal claims or litigation. 

6.10.9 Support initiatives on knowledge sharing and capacity building for the Contractors. 





with regards to travel arrangements for the Contractor(s) for going on leave during their assignments 

on a full cost recovery basis. 

6.11. Establishment of physical presence in any of the Countries of Services in the case of a complex 

deployment (more than 20 Contractors at one time): UNOPS prefers that in case of complex 

deployment at least one of the Consultant’s direct employees shall be stationed (at the Consultant’s 

cost) in the Country of Services on full-time basis and shall be sufficiently senior within the 

Consultant’s organization to make binding commitments for, and on behalf of, the Consultant during 

the whole period of the Contractors’ deployment, serve as Consultant’s focal point within the 

respective theatre of operations and act as liaison to the respective UNOPS OC Management team. 



Description of the existing relevant processes and procedures; 


any); 




6.12. Personal weapons, accessories and ammunition necessary for fulfilment of security related 

assignments. 





any); 




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Please note: the Consultant shall be responsible for procurement, transportation, obtaining necessary 

permits and customs clearance of any personal weapon, accessories and ammunition. UNOPS will 

not be held liable or assist in obtaining permits or clearance for the use of these items. Certificates of 

firearm training, firearm carrying permits/licences must be submitted by the Consultant to UNOPS 

Chief of Security before the Contractor(s) are allowed to carry firearms. 

Use of weapons for duty and duration of assignments requiring use of weapons (including, but not 

limited to close protection services, evacuation of personnel from conflict areas, armed escort, etc.) 

shall be communicated to the Consultant in advance and shall be followed by issuance of written 

authorizations to those Contractors. 

6.13. Provision of any other related service as may be requested by UNOPS. Such related services may 

include, but shall not be limited to, the services described under Section 5 above for the Countries of 

Services where UNOPS does not have presence or cannot fulfil its responsibilities due to any other 

reason. 





7. LEGAL STATUS, RIGHTS AND OBLIGATIONS OF THE CONSUTANT’S 

CONTRACTORS 

7.1 The Consultant’s Contractors shall be deployed according to the terms and conditions stipulated in 

the “Terms and Conditions for the deployment of Consultant’s Contractors” attached hereto as 

Annex II-A. The rules and procedures set forth in this document follow the UNOPS Individual 

Contractor Agreement Policy (except for UN Security standards that do not apply to Consultant’s 

Contractors) in order to accord the conditions of the Consultant’s Contractors’ services with those 

directly employed by UNOPS and to ensure fair treatment of Consultant’s Contractors in line with 

UN human resources principles on personnel selection and overall administration. 

8. PAYMENT FOR THE CONSULTANT’S SERVICES 

Remuneration of the Consultant for the provided services shall comprise of the following elements: 

8.1. Recruitment and deployment services as described in sections 6.1 to 6.4 (inclusive). Remuneration 

of this element shall be one-time payment per deployed Contractor and shall vary depending on the 

type of recruitment, i.e. local and international. 

8.2 Support and administration of Contractors in the Country(ies) of Services as described in 

sections 6.5 to 6.11 (inclusive). Remuneration of this element shall be by monthly payment per 

deployed Contractor and shall vary depending on the type of recruitment, i.e. local and international. 

In case the Consultant’s Contractors are deployed to work for a period of less than one month or on 

part-time basis, a pro-rated Consultant’s payment shall be calculated according to the formulae 

provided in section 11.7.3 (iii). 

8.3 Support of assignments requiring carriage of weapons as described in section 6.12. 

Remuneration of this element shall consist of two sub-elements: 

8.3.1 One-time payment that shall compensate Consultant’s expenses for arrangement of the 

necessary weapons, their transportation to the Country of Services, customs clearance in the 

Country of Services, receipt of necessary permits for carriage and use of weapons, etc. 

8.3.2 Monthly, daily or as otherwise agreed, payment to compensate for the Contractor(s)’ exposure 

to extra risk (due to carriage of weapon), replenishment of the necessary ammunition, regular 

shooting trainings, etc. 

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Please note: UNOPS shall not compensate the procurement of weapons. It shall be Consultant’s 

responsibility to procure and provide weapons to its Contractors and the title of weapons shall rest 

with the Consultant at all times. 

8.4 Reimbursable costs: costs related to and directly arising from deployment of Contractors: 

Contractor’s fees as paid by the Consultant (according to Section 11 of the “Terms and 

Conditions for the deployment of Consultant’s Contractors”); 

Expenses related to Travel to Join and Repatriation Travel of the IC (according to Section 7 of 

the “Terms and Conditions for the deployment of Consultant’s Contractors”); 

Contractors’ in-country travel related expenses (according to Section 7 of the “Terms and 

Conditions for the deployment of Consultant’s Contractors”); 

Cost of rented vehicle(s) in the duty station for work related travel (subject to prior approval 

by UNOPS); 

Cost of fuel bought for UNOPS vehicle(s) (subject to appropriate recording in vehicle’s 

logbook and approval by UNOPS); 

Cost of UNOPS vehicle(s) ad-hoc routine maintenance (subject to appropriate recording in 

vehicle’s logbook and approval by UNOPS); 

Contractors’ expenses directly arising from performance of his/her duties and responsibilities 

for UNOPS, if authorized by UNOPS in advance and properly documented as per UNOPS 

procedures; 

Expenses incurred by the Consultant with the prior agreement of UNOPS as may be stipulated 

in the Call-Off Contract (as described in section 6.13 above). 

8.5 To consider the economies of scale Offeror’s are encouraged to offer their prices for remuneration 

elements described in paragraphs 8.1, 8.2 and 8.3 above in ranges depending on the number of 

deployed Contractors as per the below table: 

Remuneration Element 

I. Recruitment and 

deployment services 

(sections 6.1 to 6.4 of 

the TOR). 

II. Support and 

administration of 

Contractors (sections 

6.5 to 6.11 of the 

TOR) 

III. Support of 

assignments 

requiring carriage of 

weapons (section 6.12 

of the TOR) 

Number of 

deployments 

1 – 5 

6 – 10 

11 – 20 

21 – 50 

above 50 

1 – 5 

6 – 10 

11 – 20 

21 – 50 

above 50 

1 – 5 

6 – 10 

11 – 20 

21 – 50 

above 50 

Price range for LC 

Price range for IC 

8.6 The following hypothetical case scenario shall be used for the purposes of evaluation of Offeror’s 

financial proposals: 

Deployment of Contractors in a X Country of Services as per the below table: 

Sr. # Position to be filled 

Contractor's 

Duration of 

category and 

Service 

level 

Comments: 

1 Junior Security Officer IC – A 3 month Carriage of weapon is required 

2 Facilities Manager IC – A 12 months 

3 Construction Supervisor IC – B 8 months 

4 M&E Officer IC – B 9 months Retainer CEC (15 days a month) 

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5 Project Manager IC – C 9 months 

6 Security Coordinator IC – C 3 months 

7 Program Manager IC – D 6 months 

8 Driver/Messenger LC – 2 12 months 

9 Receptionist LC – 2 12 months 

10 Admin Clerk LC – 3 12 months 

11 Admin Assistant LC – 5 12 months 

12 Admin Associate LC – 6 12 months 

13 Water Engineer LC – 8 6 months 

14 QC Engineer LC – 8 6 months Retainer CEC (15 days a month) 

UNOPS shall use the applicable unit rates proposed by the Offerors (as described in section 8.5 

above) to calculate the total cost of each Offeror for the requested services according to this 

hypothetical case scenario. The maximum number of points will be allocated to the lowest price 

proposal and all other price proposals will receive points in inverse proportion as described in the 

RFP, Annex I, section 5.3: Evaluation Criteria, Point (2): Evaluation of financial proposal. 

9. SCHEDULE, TIMING AND REPORTING PROCEDURES 

9.1 UNOPS expects to enter into one or more non-exclusive Agreements as necessary for provision of 

services under consideration in all the Countries of Services with one or more prospective Offeror(s) 

no later than 01 July 2010. 

9.2 It is expected that Agreements shall remain valid for three (3) years from the date of signature with a 

possibility of extension(s) for another two (2) years at the discretion of UNOPS based on satisfactory 

performance of the Consultant and further need for the Services. 

9.3 The Consultant shall be reporting to UNOPS as shall be outlined in the Agreement and respective 

Call-Off Contract(s). 

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ANNEX II-A 

TERMS AND CONDITIONS 

FOR THE DEPLOYMENT OF CONSULTANT’S CONTRACTORS 

1.0 INTRODUCTION AND BACKGROUND 

1.1 The “Terms and Conditions for the deployment of Consultant’s Contractors” is an integral part of the 

Agreement, thus cannot be governed by national legislation in the countries where UNOPS operates. 

1.2 The Agreement is used by UNOPS to procure professional manpower services provided by 

Contractors deployed through Consultant in their individual capacity to perform a specific function, 

task or deliver a specific piece of work. 

1.3 Contractors do not benefit from the privileges and immunities applicable to United Nations staff 

members. The status of Contractors is governed by Section 4 of this document (“Legal Status, 

Rights, and Obligations”). 

1.4 The rules and procedures set forth in this document follow UN human resources principles on 

personnel selection and administration and the UNOPS Individual Contractor Agreement Policy 

except for UN Security standards that do not apply to Contractors. 

1.5 The terms and conditions described in this document have been developed to respond effectively to 

the dynamic environment in which UNOPS operates, and to ensure rational use of procedures to 

deploy Contractors throughout all UNOPS business units. 

2.0 DURATION OF CONTRACTORS’ SERVICES 

2.1 Duration of Contractors’ deployment under the Agreement and respective Call-Off Contract 

2.1.1 The deployment of Contractors under the Agreement and respective Call-Off Contract(s) is intended 

solely to accommodate specific services for a period ranging from one (1) hour to a maximum of one 

(1) year at a time. The deployment of Contractors under the Agreement and respective Call-Off 

Contract(s) may be extended, subject to satisfactory performance, up to the following maximum 

duration: 

(i) International Contractors and Local Contractors in the specialist category (see 3.1.1 (ii) below): 

Up to a total contract period of three (3) years; 

(ii) Local Contractors providing support services (see 3.1.1 (i) below): Up to a total contract period 

of three (3) years or up to the total duration of the project under which they are deployed, 

whichever is longer. 

2.1.2 The deployment of Contractors under the Agreement and respective Call-Off Contract(s) carries no 

expectation of any future deployment of Contractors with UNOPS. However, the Contractors are 

not precluded, during or after the contract period, from applying as an external candidate to any 

UNOPS vacancy, be it for Individual Contractor Agreement or for a staff member position. 

3.0 FUNCTIONS 

3.1 Support or Specialist Functions 

3.1.1 Contractors shall be deployed by UNOPS for a defined period of time (see maximum duration in 

para. 2.1.1 above) to provide: 

(i) Support services such as administrative and secretarial support, driving, maintenance of 

buildings and grounds, translation and interpretation, semi-skilled labour or; 

(ii) Specialist services such as expert advisory services, technical skills and/or knowledge. 

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3.1.2 Support services for the purpose of this document shall mean services where a master’s degree or 

equivalent is not normally required. Specialist services, on the other hand, shall mean services at a 

level where a master’s degree or equivalent would normally be required. 

3.2 Local Contractor (LC) 

3.2.1 A LC is a person deployed by the Consultant at the request of UNOPS to perform a specific function 

in his/her home country or place of temporary or permanent residence. A LC may be deployed to 

perform either support services or specialist services. 

3.2.2 Examples of LC functions are listed in Table 1. The list of functions described in Table 1 is neither 

exhaustive, nor does it mean that all UNOPS personnel performing the said functions shall be 

contracted as LC under the Agreement. 

Table 1: Examples of Local Contractor Functions 

Support functions 

Administrative assistant/associate (general 

administration, HR, Finance, IT, etc.) 

Driver 

Maintenance of buildings and grounds 

Interpretation 

Security guard 

Specialist functions 

Experts and advisors in various programmerelated 

fields 

Chief Technical Advisor 

Technical specialist 

Engineer 

Performance of specific, time-bound tasks 

requiring no direct supervision and not required 

to be performed at UNOPS premises (reports, 

research, etc.) 

3.3 International Contractor (IC) 

3.3.1 An IC is a person deployed by the Consultant at the request of UNOPS to perform a function, 

specific task or piece of work outside his/her home country or place of temporary or permanent 

residence. ICs are deployed to perform specialist functions. 

3.3.2 If a Contractor is to undertake an assignment in his/her home country but is required to travel on 

official business outside that country for more than 50% of the service period, then he/she may be 

deployed as an IC. 

3.3.3 Examples of IC functions are listed in Table 2. The list of functions described in Table 2 is not 

exhaustive, nor does it mean that any UNOPS personnel performing the said functions shall be 

contracted as ICs under the Agreement. 

Table 2: Examples of International Contractor Functions 

Support functions 

Not applicable 

Specialist functions 

Technical specialist 

Chief Technical Advisor 

Experts and advisors in various programme-related 

fields 

Engineer 

Performance of specific, time-bound tasks requiring 

no direct supervision and not required to be 

performed at UNOPS premises (reports, research, 

etc.) 

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4.0 LEGAL STATUS, RIGHTS AND OBLIGATIONS 

4.1 Legal Status 

4.1.1 Nothing contained in the Agreement and respective Call-Off Contract(s) shall be construed as 

establishing or creating between UNOPS and the Consultant the relationship of master and servant, 

principal and agent or employer and employee; it being understood that the Consultant is an 

independent contractor in relation to UNOPS. Accordingly, no Contractor deployed by the 

Consultant in connection with the performance of any obligation under the Agreement and 

respective Call-Off Contract(s) shall be regarded as an agent, servant, employee, contractor or 

consultant of UNOPS, and the Consultant shall be solely responsible for all claims by such 

Contractors arising out of or in connection with their deployment by the Consultant. The Consultant 

shall inform its Contractors of the foregoing. 

4.1.2 Contractors shall recognize and accept that terms and conditions of their deployment under the 

Agreement and respective Call-Off Contract(s) differ from those applicable to UNOPS personnel 

appointed under the United Nations Staff Regulations and Rules and under the UNOPS Individual 

Contractor Agreement Policy. Accordingly, Contractors are not entitled to any benefit, payment, 

subsidy, compensation, entitlement, or pension from UNOPS. 

4.1.3 Contractors must comply with the applicable, legal requirements of all relevant locations (e.g. 

country of origin, country of residence and Country(ies) of Services), including but not limited to 

those on taxation, licences, work permits and visas. 

4.2 Standards of Conduct 

4.2.1 During the period of service for UNOPS, Contractors are required to uphold the standard of conduct 

set forth herein. 

4.2.2 Although Contractors do not have the status of United Nations staff members/officials, while 

working on UNOPS-related activities and in the performance of their assigned functions Contractors 

shall comply with the standards of conduct required of UN civil servants, except where such 

standards may be inconsistent with the Contractor’s status. Additionally, Contractors shall comply 

fully with the UN Secretary-General’s Bulletin of 9 October 2003 entitled “Special Measures for 

Protection from Sexual Exploitation and Sexual Abuse” (ST/SGB/2003/13) and the Secretary- 

General’s Bulletin of 18 June 2002 entitled "Regulations Governing the Status, Basic Rights and 

Duties of Officials other than Secretariat Officials, and Experts on Mission" (ST/SGB/2002/9). 

Furthermore, the UNOPS Policy on prevention of harassment, sexual harassment, and abuse of 

authority (available at: http://www.unops.org/english/whoweare/Pages/policies-procedures.aspx) 

will apply to Contractors. 

4.2.3 Contractors may be investigated in relation of a duly authorized investigation into allegations of 

wrongdoing against them and may be considered as being in breach of conduct for failure to observe 

standards of conduct applicable to them. 

4.2.4 Contractors shall acknowledge and agree that any breach of any of the provisions of the Agreement 

and respective Call-Off Contract(s) and/or any breach or failure to observe the standards of conduct 

applicable to them shall mean the imposition of different remedies or the termination with immediate 

effect of their deployment with UNOPS for cause. In addition, nothing herein shall limit the right of 

UNOPS to refer any alleged breach of the foregoing standards of conduct to the relevant national 

authorities for appropriate legal action. 

4.2.5 Contractors must cooperate fully and in good faith with an investigation and/or audit arranged by 

UNOPS. 

4.2.6 Contractors may report allegations of wrongdoing in good faith to the UNOPS Internal Audit and 

Investigations Group (IAIG) or to their UNOPS Managers. If the allegations of wrongdoing relate to 

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workplace harassment and abuse of authority, such allegations may be reported to UNOPS Human 

Resources Practice Group. 

4.2.7 In the event that the Contractor fears retribution or retaliation after reporting allegations of 

wrongdoing or cooperating with an audit or investigation, he or she may report the matter to the 

UNOPS Ethics Officer. 

4.2.8 Contractors are bound by the terms of the Agreement and respective Call-Off Contract(s) to respect 

the impartiality and independence of the United Nations and UNOPS and exercise the utmost 

discretion in all matters relating to the performance of their assigned functions. During the period of 

service for UNOPS, Contractors may not engage in any activity that is incompatible with the 

performance of their functions for UNOPS. They shall exercise utmost discretion in all matters of 

official activities of UNOPS. 

4.2.9 Unless authorized in writing by the UNOPS Executive Director or his/her designate, Contractors 

may not communicate at any time to the media, or to any institution, person, government, or other 

external entity/authority any information that has not been made public and which has become 

known to them by reason of their association with UNOPS, nor shall they use such information for 

private advantage. These obligations shall survive the expiration or termination of their deployment 

for UNOPS. 

4.2.10 Contractors shall neither advertise nor publicize their association with UNOPS under the Agreement 

and respective Call-Off Contract(s) nor use the name, emblem, or official seal of UNOPS for 

commercial purposes or for their personal gain or benefit without the prior written approval of 

UNOPS. This provision shall survive the expiration or termination of their deployment for UNOPS, 

but shall not prevent current or former Contractors from mentioning periods worked on UNOPS 

assignment on their curriculum vitae (CV). 

4.2.11 Contractors shall neither seek nor accept instructions from any authority external to the UNOPS in 

connection with the performance of their functions. Should any authority external to UNOPS seek to 

impose any instructions on the Contractors regarding performance of their functions, Contractors 

shall promptly notify UNOPS and shall provide all reasonable assistance required by UNOPS. 

Contractors shall not take any action in respect of performance of their functions or otherwise related 

to the obligations under the Agreement and respective Call-Off Contract(s) that may adversely affect 

the interests of UNOPS, and Contractors shall perform their functions with the fullest regard to the 

interests of UNOPS. Contractors shall warrant that they have not and shall not offer any direct or 

indirect benefit arising from or related to the performance of their functions or the award thereof to 

any representative, official, employee or other agent of UNOPS. Contractors shall comply with all 

laws, ordinances, rules and regulations bearing upon the performance of their obligations under the 

Agreement and respective Call-Off Contract(s). 

4.3 Title Rights 

4.3.1 Title to any equipment and supplies that may be furnished by UNOPS to the Contractor or for which 

the Contractor has been reimbursed by UNOPS for the performance of his/her functions shall rest 

with UNOPS, and any such equipment shall be returned to UNOPS at the conclusion of the Call-Off 

Contract or when no longer needed by the Contractor. Such equipment, when returned to UNOPS, 

shall be in the same condition as when delivered to the Contractor, subject to normal wear and tear, 

and the Contractor shall be liable to compensate UNOPS for any damage or degradation of the 

equipment that is beyond normal wear and tear. 

4.3.2 UNOPS shall be entitled to all intellectual property and other proprietary rights, including, but not 

limited to, patents, copyrights and trademarks, with regard to products, processes, inventions, ideas, 

know-how or documents and other materials which the Contractor has developed for UNOPS under 

the Agreement and respective Call-Off Contract(s) and which bear a direct relation to or are 

produced or prepared or collected in consequence of, or during the course of, the performance of 

Contractor’s functions, and the Contractor acknowledges and agrees that such products, documents 

and other materials constitute works made for hire for UNOPS. However, to the extent that any such 

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intellectual property or other proprietary rights consist of any intellectual property or other 

proprietary rights of the Contractor: (a) that pre-existed the performance by the Contractor of his/her 

functions, or (b) that the Contractor may develop or acquire, or may have developed or acquired, 

independently of the performance of his/her functions, UNOPS does not and shall not claim any 

ownership interest thereto, and the Contractor grants to UNOPS a perpetual license to use such 

intellectual property or other proprietary right solely for the purposes of and in accordance with the 

requirements of the Agreement and respective Call-Off Contract(s). At the request of UNOPS, the 

Contractor shall take all necessary steps, execute all necessary documents and generally assist in 

securing such proprietary rights and transferring or licensing them to UNOPS in compliance with the 

requirements of the applicable law and of the Agreement and respective Call-Off Contract(s). 

Subject to the foregoing provisions, all maps, drawings, photographs, mosaics, plans, reports, 

estimates, recommendations, documents and all other data compiled by or received by the Contractor 

under the Agreement and respective Call-Off Contract(s) shall be the property of UNOPS, shall be 

made available for use or inspection by UNOPS at reasonable times and in reasonable places, shall 

be treated as confidential and shall be delivered only to UNOPS authorized officials on completion 

of work under the Agreement and respective Call-Off Contract. 

4.4 Contractor’s Rights and Obligations 

The rights and obligations of the Contractor are strictly limited to the following terms and conditions: 

4.4.1 Contractors are specifically deployed in recognition of their skills and expertise, and to provide 

identified deliverables.. 

4.4.2 Contractors as a rule have no authority or other rights under the Agreement and respective Call-Off 

Contract(s) to commit UNOPS to any legal or financial obligation, and no such authority or rights 

shall be granted to Contractors. 

4.4.3 Contractors who are required to use Atlas (UNOPS Enterprise Resource Planning System) in order 

to perform the functions specified in their “Contractor’s Terms of Reference” will be provided basic 

Atlas user rights and access. 

4.4.4 Services must be performed within the timeframe indicated in the respective Call-Off Contract, and 

shall not duplicate work already performed by other UNOPS personnel or units. 

4.4.5 Contractors cannot supervise UNOPS staff members appointed under the United Nations Staff 

Regulations and Rules or individuals engaged under UNOPS Individual Contractor Agreement 

Policy, but may supervise as many Consultant’s Contractors as required to perform their functions as 

specified in their “Contractor’s Terms of Reference”. 

4.4.6 Contractors are responsible for paying any tax on their UNOPS earnings levied by their government 

or other entities. 

4.4.7 Contractors may get a @unops.org email address and access to the UNOPS intranet unless they: 

(i) will work for UNOPS only for a very short time (e.g. less than one (1) month), or 

(ii) work in an environment with no access to IT equipment or internet access, and thus would be 

unable to use it. 

4.4.8 UN Security standards do not apply to Contractors, thus Contractors have no responsibility to abide 

by security policies, administrative instructions, directives, plans and procedures of the UN Security 

Management System and that of UNOPS. They must however exercise proper precautions and avoid 

taking unwarranted risks that jeopardize either their own safety and security or that of colleagues, as 

well as assets, property and information of UNOPS. 

4.4.9 Contractors are not obliged to follow UN declared movement restrictions or other confinements 

called for security purposes for the locality where their services are provided, unless deemed 

necessary by the Consultant or Contractor. If UN movement restrictions or other confinements are 

observed, no payment for Contractor’s services shall be made by UNOPS for such days. 

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4.4.10 Contractors are not entitled to any benefits, compensation or subsidies except those explicitly 

provided for in the Agreement and respective Call-Off Contract(s). 

4.5 No Employer/Employee Relationship 

4.5.1 Nothing within or relating to the Agreement and respective Call-Off Contract(s) shall establish the 

relationship of employer and employee, or of principal and agent, between UNOPS and the 

Consultant’s Contractors. 

5.0 INSURANCE PROVISIONS 

5.0.1 Contractors expected to work in any UNOPS office or work location or travel for official UNOPS 

purposes will be covered by insurance(s) provided or negotiated by the Consultant as described in 

this section. 

5.1 Service-Incurred Illness, Injury and Death Insurance 

5.1.1 Contractors who are deployed to perform services in a UNOPS office or work location and/or travel 

at UNOPS expense shall be covered by the insurance policy taken out and maintained by the 

Consultant in the event of illness, injury or death attributable to the performance of functions under 

the Agreement and respective Call-Off Contract(s) anywhere in the world. Should the Consultant fail 

to take out and/or maintain said insurance policy, Contractors shall be entitled to receive from the 

Consultant the same benefits as would have been due to them had the insurance policy been in effect. 

5.1.2 Coverage for service-incurred illness, injury and death starts from the time of leaving home (or 

present place of residence) and continues until arrival back at home (or present place of residence) 

for as long as the Contractor is deployed to perform functions under the Agreement and respective 

Call-Off Contract(s). Coverage shall not include any intervening period that the Contractor spends 

on his/her personal business. 

5.1.3 Rules Governing Compensation in the Event of Death, Injury or Illness Attributable to the 

Performance of Official Duties on Behalf of the United Nations as described in Appendix D to UN 

Staff Rules (http://sas.undp.org/Documents/Appendix_D_to_staff_rules.doc) may be used as 

benchmark for the Service-Incurred Illness, Injury and Death Insurance policy to be taken out and 

maintained by the Consultant. 

5.2 Malicious Acts Insurance 

5.2.1 The intent of malicious acts insurance policy (MAIP) taken out and maintained by the Consultant is 

to cover incidents resulting in death or disability of the Contractors caused by malicious acts, 

including war, sabotage and terrorism. Should the Consultant fail to take out and/or maintain said 

insurance policy, Contractors shall be entitled to receive from the Consultant the same benefits as 

would have been due to them had the insurance policy been in effect. 

5.2.2 MAIP shall cover on a twenty-four (24) hour basis those Contractors who serve at, or travel at 

UNOPS’ expense to, a designated duty station worldwide, as long as the Contractor is deployed to 

perform functions under the Agreement and respective Call-Off Contract(s). 

5.2.3 The maximum compensation for IC in the event of death or permanent total disability shall be not 

less than US$500,000. For LC, the maximum compensation shall be not less than ten times their net 

annual salary subject to a maximum of US$500,000 and a minimum of US$50,000. MAIP shall 

also cover medical expenses up to a value of 10% of the benefit for death or permanent disability. 

5.3 Health Insurance 

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5.3.1 Consultant shall provide health insurance for all LCs. The provisions of such insurance plan shall be 

equal to the provisions of “Group Medical, Death & Disability Insurance Plan” provided by 

Vanbreda International (www.vanbreda-international.com). 

5.3.2 Dependents of LCs are not covered by the health insurance provided by the Consultant. 

5.3.3 For part-time LCs the Consultant shall pay a prorated portion of the health insurance premium and 

the LC shall cover the remaining portion. For example, an eligible LC who works 50% of the regular 

daily working hours, the Consultant will pay 50% of the health insurance premium while the 

remaining 50% shall be covered by the LC or will be deducted from his/her fee by the Consultant. 

5.3.4 ICs shall not be covered by a Consultant-funded health insurance and shall be responsible for 

obtaining adequate health insurance for themselves for the entire period of their deployment under 

the Agreement and respective Call-Off Contract. 

5.3.5 For ICs the Consultant shall negotiate an optional health insurance scheme with provisions equal to 

EXPATPLUS insurance plan provided by Vanbreda International (click on EXPATPLUS at 

www.vanbreda-international.com). Coverage under such scheme shall be optional and insurance 

premiums shall be fully paid by the IC. The ICs shall have the option to extend this coverage, at their 

personal cost, to their dependents. 

5.3.6 The Consultant shall be required to obtain proof of valid health insurance coverage prior to 

deployment of ICs on contracts of at least one month and submit a copy of such proof to UNOPS. 

5.4 Statement of Medical Fitness for Work 

5.4.1 Contractors must submit a “Statement of Medical Fitness for Work” from a recognized physician 

and take full responsibility for the accuracy of that statement. Copy of the said statement must be 

submitted by the Consultant to UNOPS prior to the effective date of the Contractor’s deployment 

under the Agreement and respective Call-Off Contract. 

5.4.2 The above statements are valid for one (1) year. Should the services of the Contractor extend beyond 

one (1) year, a new Statement of Medical Fitness must be provided. 

5.4.3 Costs related to obtaining a Statement of Medical Fitness will be borne by the Consultant for LCs. 

For ICs, this cost will be the responsibility of the IC to bear. 

6.0 ABSENCE MANAGEMENT 

6.1 Working Hours 

6.1.1 Standard work weeks are established at each duty station where UNOPS operates in coordination 

with the UN Country Team. 

6.1.2 Contractors will generally not be requested to work more than the standard work week at their duty 

station, unless otherwise specified in the contract. 

6.1.3 The average number of working days in a calendar month depends on the established work week as 

follows: 

(i) When the established work week is a five (5)-day work week, the average number of working 

days in the calendar month is 21.75 days; and 

(ii) When the established work week is other than five (5) days, the average number of working 

days in the calendar month must be adjusted, e.g. where a five-and-a-half (5.5)-day work week 

is established: 24 working days constitute a month and where a six (6)-day work week is 

observed 26 working days constitute a month). 

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6.2 Overtime 

6.2.1 Contractors deployments in the specialist category (both Local and International) are not entitled to 

overtime pay. When exigencies of service permit, and subject to prior approval by the UNOPS 

Manager, occasional compensatory time off may be granted to Contractors in the specialist category, 

who have been required to work substantial or recurrent periods of overtime. 

6.2.2 LCs deployed in the support category with duration of three (3) months or longer, allow for the 

granting of overtime compensation. Overtime compensation may be granted in the form of overtime 

pay or compensatory time off, where compensatory time off is the preferred option. Overtime 

compensation may only be granted for hours worked in excess of forty (40) hours per week (or in 

excess of the established work week, if this is different) and subject to prior approval by the UNOPS 

Manager. 

6.2.3 Overtime compensation may be granted up to a given maximum which depends on the established 

work week. Hence, where the established work week is forty (40) hours, overtime may be granted 

only up to forty (40) hours per month. Where a forty-eight (48) hour work week is established, 

overtime may only be granted up to eight (8) hours per month. 

6.2.4 Overtime pay is subject to availability of funds and UNOPS Managers must approve overtime pay in 

advance of any performance of extra work through necessary financial provision in the respective 

Call-Off Contract. Overtime compensation, whether overtime pay or compensatory time off, will be 

granted at the LC’s normal work rate (one hundred (100) per cent) regardless of whether the 

contractor is on full or part-time. 

6.2.5 Periods of overtime worked which are less than half an hour in any given day, are disregarded. 

6.3 UN Holidays and Weekends 

6.3.1 Contractors (both Local and International) may observe weekends and UN official holidays without 

any reduction in their monthly fee. 

6.3.2 Under special circumstances (e.g. contracts of less than one (1) month) where Contractors are 

expected to work during weekends and on UN holidays, this requirement shall be specified in the 

Call-Off Contract. 

6.4 Sick Leave (SL) 

6.4.1 ICs shall not be entitled to paid sick leave. 

6.4.2 LC deployments with a duration of three (3) months or longer provide for sick leave of two (2) 

working days per month, which may be accumulated during the contract year. 

6.4.3 A medical certificate from a recognized physician is required as documentation of any sick leave of 

more than three (3) consecutive working days. For sick leave days over and above three (3) days in 

any rolling six (6)-month period, medical certification is required, regardless of whether it is taken as 

consecutive or separate days. 

6.4.4 In the event that a LC surpasses the sick leave limit in the contract period, the period in excess will 

be charged against accrued annual leave. If annual leave has been exhausted, excess sick leave is 

unpaid. 

6.4.5 Where, according to above, the LC deployment does not provide for paid sick leave, UNOPS shall 

exercise the highest possible degree of flexibility in accepting unpaid leave due to illness (see para. 

6.8). Only in such cases where the extent or timing of absences prevents the LC from delivering the 

services as specified in the Contractor’s Terms of Reference may UNOPS consider a termination of 

the LC’s deployment due to illness. 

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6.4.6 Accumulated sick leave days are not carried over from one contract year to the next. 

6.4.7 Unused sick leave is not commutable to cash. 

6.5 Annual Leave (AL) 

6.5.1 Contractors deployments (both local and international) with a duration of three (3) months or longer 

are entitled to paid annual leave of two-and-a-half (2.5) working days per month for rest and 

recuperation purposes, which may be accumulated during the contract period. 

6.5.2 All annual leave must be taken within the period of the Contractor’s deployment under the 

Agreement and respective Call-Off Contract. When the Contractor’s deployment under the 

Agreement and respective Call-Off Contract is extended for an additional period, the Contractor may 

carry over accumulated annual leave days to the subsequent contract period. However, a maximum 

of eighteen (18) days of annual leave can be carried over as of the annual leave cut-off date of 1 

April of any given year. 

6.5.3 Unused annual leave is not commutable to cash. 

6.6 Maternity Leave 

6.6.1 ICs are not entitled for paid maternity leave. 

6.6.2 LCs deployments of six (6) months or longer provide for 16 continuous weeks of paid maternity 

leave. 

6.6.3 Contractors must submit the request for maternity leave at least three (3) months prior to its start and 

the request should be accompanied by a certification from a doctor or midwife stating the Expected 

Date of Delivery (EDD). 

6.6.4 Maternity leave must begin between two (2) and six (6) weeks prior to EDD and be taken in one 

consecutive period. 

6.6.5 Maternity leave must fall within and be taken during the contract period. Where maternity leave has 

started during the contract period but the contract is due to expire during the period of the maternity 

leave, the contract will be extended to cover the full sixteen (16)-week duration of the maternity 

leave. No leave will accumulate during the extended period. 

6.7 Paternity Leave 

6.7.1 ICs are not entitled for paid paternity leave. 

6.7.2 LC deployments of six (6) months or longer provide four (4) weeks of paid paternity leave, provided 

that the LC has had at least six (6) months of service with UNOPS under the Agreement and 

respective Call-Off Contract(s) at the time of the birth of the child. 

6.7.3 Paternity leave may be taken in either one (1) period or two (2) periods of equal duration during the 

first twelve (12) months from the birth. 

6.7.4 Eligible LCs must submit the request for paternity leave at least three (3) months prior to the 

expected start of paternity leave and the request should be accompanied by a certification from a 

doctor or midwife stating the Expected Date of Delivery (EDD) or a copy of the child’s birth 

certificate. 

6.7.5 Paternity leave is limited to one (1) occurrence per twelve (12) months, regardless of the number of 

children born during that twelve (12)-month period, and can be used a maximum of six (6) times 

during the total deployment under the Agreement and respective Call-Off Contract(s). 

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6.7.6 Paternity leave must fall within and be taken during the contract period. 

6.8 Unpaid Leave 

6.8.1 UNOPS may exercise flexibility in allowing unpaid leave at the Contractor’s request, subject to 

exigencies of service. 

6.8.2 Unpaid leave shall not be granted until paid leave provisions, when applicable, have been exhausted. 

Unpaid leave must be approved in advance by UNOPS. 

6.8.3 Unpaid leave of a consecutive period of one (1) week or longer is to be avoided, except in the 

following exceptional circumstances: 

(i) In connection with maternity leave; and 

(ii) In relation to illness, as described in para. 6.4.5. 

6.8.4 Annual and sick leave will not accumulate during unpaid leave periods of one (1) month or longer, 

nor will health insurance coverage be provided by the Consultant for LCs on unpaid leave for one (1) 

month or longer. The eligible Contractors are responsible for obtaining adequate health insurance for 

themselves during periods of unpaid leave of one (1) month or longer. 

6.9 Absence Management Overview 

Table 3: Absence Management for Contractors* 

Local 

International 

Support 

Specialist 

Overtime Yes, for contracts ≥ 3 No 

No 

months 

UN holidays and Yes Yes Yes 

weekends 

Sick Leave Yes, for contracts ≥ 3 

months: Max. 2 days per 

month 

Yes, for contracts ≥ 3 

months: Max. 2 days per 

month 

No 

Annual Leave Yes, for contracts ≥ 3 

months: Max. 2.5 days 

per month 

Maternity & 

Paternity Leave 


months: Max. 16 weeks 

maternity or 4 weeks 

paternity leave 



per month 


months: Max. 16 weeks 

maternity or 4 weeks 

paternity leave 



per month 

No 

* For retainer contracts, none of the above provisions apply as work schedules and deliverables for 

such contracts are determined on a case-by-case basis. 

6.10 Leave and Overtime Provisions on Extension of Contractors’ deployments 

6.10.1 When a Call-Off Contract for deployment of a Contractor is initially issued for a contract period of 

less than three (3) months and is subsequently extended so that the accumulative contract period 

reaches or exceeds three months, this will have an impact on the leave and overtime provisions. The 

following paragraphs 6.10.2 – 6.10.4 illustrate how. 

6.10.2 When a Call-Off Contract for deployment of a Contractor is initially issued for a contract period of 

less than three (3) months the Contractor shall not be granted any paid leave. However, the 

Contractor may request unpaid absences and such will be granted within reasonable limits subject to 

exigencies of service and advance approval by UNOPS. 

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6.10.3 When a Call-Off Contract for deployment of a Contractor for less than three (3) months is 

subsequently extended to reach or exceed three (3) months, provisions for AL and SL will start to 

apply subject to the eligibility as specified in sections 6, 6.4 and 6.5 above, from the effective date of 

the contract extension. Leave is not accumulated retroactively. 

6.10.4 Similarly when a LC deployed at support level for less than three (3) months, the LC shall not be 

subject to overtime pay. However, when exigencies of service require flexibility, compensatory time 

off may be used. When the Call-Off Contract for deployment of the LC at support level for less than 

three (3) months is subsequently extended to reach or exceed three (3) months, the LC becomes 

eligible for overtime pay from the effective date of the contract extension. 

6.11 Computation of Annual and Sick Leave 

6.11.1 Absence from work of two (2) hours or longer and up to four (4) hours shall be counted as one half 

(0.5) day. Absence of more than four (4) hours shall be counted as one (1) full day. Authorized 

absences of less than two (2) hours taken by the Contractor at a time mutually agreeable to the 

Contractor and UNOPS do not need to be recorded as annual leave. 

6.11.2 For contract periods of less than one (1) full calendar month, and where the contract start and end 

date fall in separate months, leave provisions shall be calculated as follows (subject to paragraphs 

6.1.2, 6.4 and 6.5): 

(i) When the contract start date falls between the 2 nd and the 16 th of the month: Two (2) days AL 

and one (1) day SL for that calendar month. 

(ii) When the contract start date falls on the 17 th of the month or later: 

One (1) day AL and one (1) day SL for that calendar month. 

(iii) When the contract end date falls between the 1 st and the 16 th of the month: One (1) day AL and 

one (1) day SL for that calendar month. 

(iv) When contract end date falls on the 17th of the month or later, but not on the last day of the 

month: Two (2) days AL and one (1) day SL. 

6.12 Leave Provisions While on Part-time Status 

6.12.1 Contractor deployments for part-time work shall provide for annual and sick leave on a pro-rated 

basis, as follows: 

(i) When the part-time work is evenly distributed in the week (e.g. if a Contractor works 50%, 

equal to twenty (20) hours per week, four (4) hours per day), then the leave provision would be 

two-and-a-half (2.5) part-time days of AL and two (2) part-time days of SL per month. A parttime 

day in this example would consist of four (4) working hours, and 

(ii) When the part-time work is not distributed evenly (e.g. if a Contract works 50%, equal to 

twenty (20) hours per week, two (2) full days and one half (0.5) day per week), then the leave 

provision would be one-and-a-quarter (1.25) full-time AL days per month and one (1) full-time 

SL day per month. A full-time day in this example would consist of eight (8) working hours. 

6.12.2 Maternity Leave and Paternity Leave under part-time status would be calculated as sixteen (16) 

weeks of Maternity Leave at part-time pay or four (4) weeks of Paternity Leave at part-time pay. 

7.0 TRAVEL ARRANGEMENTS 

7.0.1 Contractors may be required from time to time to undertake travel, either in conjunction with the 

start and end of the assignment or during the assignment in the form of work-related trips away from 

the duty station. This section will outline the rules and procedures applicable to such travel. 

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7.0.2 Travel for Contractors shall follow the provisions stated in this document. In the event that there are 

no provisions in this document governing a specific circumstance, the provisions of UNOPS 

Administrative Instruction AI/CSG/2009/01 on “Official Duty Travel” shall be applicable (copy of 

the document shall be provided to the Consultant upon signature of the Agreement). However, in the 

event of inconsistency between the provisions in this document and UNOPS Administrative 

Instruction AI/CSG/2009/01 on “Official Duty Travel”, the provisions in this document shall prevail. 

7.1 Duty Travel 

7.1.1 Duty travel is defined as travel which is requested as part of the performance of services under the 

Agreement and respective Call-Off Contract. Duty travel is usually from the duty station to the place 

of the mission and return to the duty station. 

7.1.2 Both ICs and LCs may be requested to undertake duty travel as part of the performance of their 

functions, depending on the business needs. 

7.2 Travel to Join and Repatriation Travel 

7.2.1 Travel to join and repatriation travel is only applicable to ICs who do not reside at the duty station, 

or within commuting distance from the duty station, at the time of deployment. Travel to join is the 

travel of an IC from his/her place of residence at the time of hire to the duty station. Repatriation 

travel is the reverse travel of the IC from the duty station to his/her place of residence upon 

completion of the assignment. 

7.2.2 Travel to join / repatriation travel applies only to ICs who are actually required to travel. Hence ICs 

who are residing at the duty station at the time of hire are ineligible for travel to join and Contractors 

who remain at the duty station after completion of the Call-Off Order are ineligible for repatriation 

travel. 

7.2.3 When an IC is offered a new contract at the same duty station before the prior contract expires, 

he/she is ineligible for travel between the two contracts. Taking (or granting) leave of absence 

immediately before contract expiry or postponing contract start under the new contract in order to 

create an unnecessary break between contracts will have no effect on the in-eligibility for travel. 

7.2.4 Contractors are ineligible for travel to join / repatriation travel in connection with contract 

extensions. 

7.2 Standards for Travel 

7.2.1 The standard for air travel authorized by UNOPS for Contractors is economy class irrespective of 

flight duration. Contractors wishing to travel in business or first class shall personally cover the cost 

of an upgrade. 

7.2.2 For standards of travel when the mode of transportation is other than by air, UNOPS Administrative 

Instruction AI/CSG/2009/01 on “Official Duty Travel” shall be consulted. 

7.2.3 Travel should always be by the most direct and economical route. 

7.2.4 Those Contractors required by UNOPS to travel overnight shall receive Daily Subsistence 

Allowance (DSA) at the normal UN rate applicable to the location. 

7.3 Visa and Travel Documents 

7.3.1 The Consultant shall arrange for required visas and work permits for ICs who work in a country 

other than their own. UNOPS may facilitate this process where possible. Foreseeable costs related to 

visas and work permits shall be reimbursed to the Consultant under the Agreement and respective 

Call-Off Contract. 

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7.3.2 LCs are responsible for obtaining at their expense all necessary visas and work permits required by 

local authorities in the country of assignment before commencing said assignment with UNOPS. A 

letter stating that the individual has been deployed with UNOPS under the Agreement and respective 

Call-Off Contract may be issued by UNOPS to assist in this process. 

7.3.3 Where LCs travel for official purposes UNOPS may facilitate this process where possible and visa 

costs may be claimed from UNOPS by Consultant through submission of a travel/expense claim and 

supporting documents. 

7.4 Inoculations 

7.4.1 Contractors travelling to certain countries must have those inoculations designated by the UN 

Medical Director. The Consultant shall refer the Contractor to relevant information (e.g. the WHO 

website) about required inoculations in advance so that his/her personal physician can attest to those 

inoculations having been administered as part of the certification described above in section 5.4 

(“Statement of Medical Fitness for Work”). 

7.4.2 The cost of required inoculations will be reimbursed by UNOPS to the Consultant to the extent that 

they are related to the performance of services under the Agreement and respective Call-Off 

Contract(s). 

7.5 Travel Payments 

7.5.1 UNOPS will make payments for any duty travel, travel to join and repatriation travel which has been 

authorized by UNOPS in advance. The travel cost, i.e. ticket cost, DSA, terminal expenses, visa 

costs, cost of inoculations, and other miscellaneous expenses may be covered in one of the following 

ways: 

a) The Consultant covers the Contractor’s travel expenses upfront and subsequently claims 

reimbursement: 

(i) Reimbursement must be claimed through submission of a travel/expense claim and all necessary 

supporting documents must be attached. 

(ii) Except where this document specifies differently, reimbursement shall be made in accordance 

with UNOPS Administrative Instruction AI/CSG/2009/01 on “Official Duty Travel”. 

b) A lumpsum payment of the calculated travel costs is included as part of the Call-Off Contract: 

(i) Except where this document specifies differently, travel costs are calculated in accordance with 

UNOPS Administrative Instruction AI/CSG/2009/01 on “Official Duty Travel”. 

(ii) The lumpsum payment will be paid at 100% of the calculated travel costs. There is no need for 

the Consultant or Contractor to submit a travel/expense claim – unless the actual itinerary 

deviates from planned travel. 

When the actual itinerary deviates from the planned travel, the Consultant must submit a 

travel/expense claim upon completion of the Contractor’s travel with original ticket stubs and 

other necessary supporting documents attached. Based on the travel claim, the Consultant will 

be reimbursed for any justified additional expenses or in case of overpayment, a deduction will 

be made from the Consultant’s next payment. 

(iii) Notwithstanding point 7.5.1 c) (ii) above, UNOPS may process a limited advance payment of 

80% of calculated travel costs when travel is undertaken near the end of the contract, or when 

otherwise there is a risk that potential overpayments cannot be recovered. In such case, the 

remaining 20% will be paid upon completion of travel and based on submission of a 

travel/expense claim form (TEC form) and necessary supporting documents. 

(iv) When applicable and except where this document specifies differently, reimbursements shall be 

made in accordance with UNOPS Administrative Instruction AI/CSG/2009/01 on “Official 

Duty Travel”. 

c) Ticket purchased by UNOPS: 

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(i) When feasible for UNOPS, the organization may opt to purchase ticket(s) directly for the 

Contractor’s travel, in which case such ticket purchase shall be in accordance with the rules and 

procedures outlined in UNOPS Administrative Instruction AI/CSG/2009/01 on “Official Duty 

Travel”. 

(ii) When UNOPS directly purchases (a) ticket(s) for a Contractor, reimbursement to the Consultant 

for the Contractor’s DSA, terminal expenses and other miscellaneous expenses will be made 

separately in accordance with one of the aforementioned procedures. 

7.5.2 Before making payment to the Consultant for Contractor’s travel to join, UNOPS and the Consultant 

shall make a joint assessment as to whether the duration on the Call-Off Contract (and its future 

extensions) will make it feasible to pay one return ticket to cover both travel to join and repatriation 

travel or if only travel to join should be paid at the start of the contract. 

8.0 DEPLOYMENT OF FORMER AND RETIRED UN STAFF MEMBERS 

8.0.1 In selection and deployment of Contractors, it is important to note that the deployment of candidates 

who currently work or previously worked as UN staff members is subject to special rules. This 

section briefly summarizes those rules. 

8.1 Conditions for Engaging Former United Nations Staff 

8.1.1 Former UN staff members may be deployed under the Agreement and respective Call-Off contract 

provided they did not separate from UNOPS or another organization of the UN common system for 

any of the following reasons: 

Abandonment of post; 

Dismissal for misconduct; 

Non-renewal of appointment for unsatisfactory service; 

Termination of appointment for unsatisfactory service, or 

Resignation in lieu of disciplinary action. 

8.1.2 Before engaging former UN staff members, the Consultant shall check the reasons for separation: 

(i) For internationally-recruited staff members, check with the HR focal point at the UNOPS 

Headquarters, and 

(ii) For other staff members, check with the relevant HR/Operations Manager at the duty station 

where they served before separation. 

8.2 Break in service 

8.2.1 Any offer of deployment under the Agreement and respective Call-Off Contract(s) to UN staff 

members who have separated by resignation or contract completion must be made after a break in 

service of at least one (1) month. 

8.2.2 UN interns and volunteers shall not be subject to a mandatory break when moving from an 

internship or volunteer post to a deployment under the Agreement and respective Call-Off 

Contract(s). 

8.2.3 When a former and retired UN staff member returns to service through deployment under the 

Agreement and respective Call-Off Contract(s), the Consultant shall follow UN rules pertaining to 

re-engagement of such former or retired staff members. According to the rules applicable at the time 

of issue of this Policy the following restrictions apply: 

(i) Re-engagement of former staff members shall begin only after a period of at least three (3) 

months has elapsed since the date of retirement; 

(ii) If the separation from UN System was an “agreed termination”, the former UN staff member to 

be deployed under the Agreement and Call-Off Contract(s) may only be re-engaged after a 

period of thirty-six (36) months from the date of separation from service (or once the break 

period stipulated in their separation agreement has elapsed, if different). 

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8.3 Determining Fees for Former UN Staff Members 

8.3.1 When a former UN staff member is deployed under the Agreement and respective Call-Off 

Contract(s), the fee shall not be based on the level of remuneration held before separation from the 

UN System, but rather on the nature and complexity of the assignment to be performed under the 

Agreement and respective Call-Off Contract(s). 

8.4 Retired Staff Members in Receipt of a Pension Benefit 

8.4.1 Former UN staff members in receipt of a pension benefit from the United Nations Joint Staff 

Pension Fund (UNJSPF) may be deployed under the Agreement and respective Call-Off Contract(s) 

in accordance with established UN rules and practices concerning the employment of retirees 

(ST/AI/2003/8). At the time of issuing this document, the procedures preclude the deployment of 

retirees during the first three (3) months following their separation from service and limit their 

assignment thereafter to a maximum of six (6) months per calendar year. In addition, no former staff 

member in receipt of UNJSPF pension benefits may receive more than USD 22,000 per calendar 

year in emoluments from the UN system. The USD 22,000 annual limit applies to the gross amount 

of the fee under the Agreement and respective Call-Off Contract, but does not include travel, 

terminal expenses, and Daily Subsistence Allowance (DSA) payments, if any. 

9.0 SELECTION 

9.0.1 This section outlines the rules and procedure to be followed for the selection of Contractors. 

“Selection” refers to the process of identifying the best available Contractor for a specific purpose. 

9.0.2 A competitive selection method of a Contractor shall be used to perform a specific terms of reference 

under the Agreement and respective Call-Off Contract. The pre-requisites shall be complied with at 

the start of any selection process. Section 9.1 describes these pre-requisites. 

9.1 Pre-requisites for Starting the Selection Process 

9.1.1 Contractor’s Terms of Reference (Contractor’s TOR) – a prerequisite for the start of sourcing and 

selection process of Contractors is the definition of the needs in terms of the services required, tasks 

to be performed, etc. UNOPS requirements shall be described in the Contractor’s TOR, using the 

standard template, and will be the principal guideline for identifying qualified potential candidates, 

determining fees, evaluating performance, and ultimately certifying that services or activities have 

been performed satisfactorily so fees can be paid. The Contractor’s TOR must be comprehensive and 

explicit, and will be annexed to, and form an integral part of, the Call-Off Contract. The Contractor’s 

TOR must clearly reflect the following points: 

(i) The Contractor’s level (IC-A, IC-B, IC-C, LC SP or LC-SU) 

(ii) General context and background; 

(iii) Objectives of the assignment; 

(iv) Scope of work consistent with the budget available and containing a concise and detailed 

description of services or tasks to be performed; 

(v) Duration of the assignment, duty station, expected travel and whether the assignment requires 

partial, intermittent, or full-time presence in the area of operations; 

(vi) Detailed monitoring and progress controls, including reporting requirements, periodicity, 

format, deadlines, and information about to whom in UNOPS the Contractor will report (e.g. 

for supervision); 

(vii) A clear and unequivocal definition of the final product(s) or deliverables (e.g. survey 

completed, workshop conducted, data collected, reports written, etc); 

(viii) Payment terms; 

(ix) Clear description of the Contractor’s required degree of expertise and qualifications including 

specialized knowledge, language needs, required experience and necessary competencies. 

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(x) 

Care shall be taken to ensure that the required qualifications and experience are fully in line 

with the Contractor’s level; 

Other relevant information, if applicable. 

The Contractor’s TOR shall be prepared by the UNOPS Hiring Unit and shall be approved by the 

relevant UNOPS Procurement Authority prior to being transmitted to the Consultant. 

9.1.2 Service Request – shall be submitted by UNOPS to the Consultant specifying at least the following 

information: 

(i) UNOPS Hiring Unit and contact person; 

(ii) UNOPS project number and title; 

(iii) Country(ies) of Services; 

(iv) Duty Station(s); 

(v) Number of Contractor(s) required; 

(vi) Category of the Contractor(s): [Local/International]; 

(vii) Level of the Contractor(s): 

(viii) The proposed fee for each Contractor: 

(ix) Designated UNOPS Manager(s) (Supervisor(s)); 

(x) Expected start date at duty station for the Contractor(s); 

(xi) Confirmation that the requested Contractor(s)’ TOR(s) is attached to the Service Request as 

necessary. 

9.2 Competitive Selection Process 

UNOPS must follow UN rules, which clearly stipulate that competitive selection procedures must be put in 

place for all types of procurement/recruitment. Therefore, Contractors shall be selected through a 

competitive process to ensure openness, transparency, and objectivity as well as deployment of the bestqualified 

candidates for the assignments. Such procedures shall attempt to identify and consider at least three 

qualified potential candidates for each assignment. 

9.2.1 Identifying Candidates 

The Consultant shall make every effort to ensure that women and men have equal opportunities for 

deployment under the Agreement and respective Call-Off Contract(s) and that a geographical 

balance among successful potential candidates is achieved. 

As a standard practice the Consultant shall first source the potential candidates in its established 

Roster and competition shall be established among least three (3) qualified potential candidates 

sourced through Consultant’s Roster of Contractors. In case at least 3 qualified potential candidates 

cannot be sourced in Consultant’s Roster, the vacancy for an IC should preferably be advertised on 

the Consultant’s website (or any other suitable media) for at least 7 days and, for LCs, the vacancy 

should preferably be advertised in local media, such as newspapers. Where feasible, vacancies could 

also be distributed in any other manner that encourages the most useful responses, e.g. on radio, on 

websites of other organizations, etc. 

9.2.2 Getting Applications 

(i) If potential candidates are identified through Consultant’s Roster: The job requirements / 

Contractor’s TOR shall be forwarded to the identified individuals. Those interested and 

available for the assignment are asked to provide an updated CV, if Consultant does not already 

have this information on file and cannot immediately avail it to UNOPS for evaluation. 

(ii) If the vacancy is advertised, applicants shall submit an application including a letter of interest 

and a complete CV. 

9.2.3 Evaluating Applications 

The evaluation method can either be by interview or by desk review as described below: 

(i) If candidates are identified through Consultant’s Roster: 

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- The UNOPS Hiring Unit can choose to evaluate the identified qualified candidates through 

either desk review or interview. In both cases the process to be followed is identical to that 

for advertised vacancies (described below). 

(ii) If the vacancy is advertised: 

After the closing date established in the Vacancy Announcement (VA) all applications shall 

be evaluated by the Consultant in accordance with the criteria stated in the VA. A list of all 

applicants, indicating who have been long-listed (those who meet minimum job requirements 

as stated in the vacancy announcement) shall be prepared; 

The Consultant shall prepare a shortlist of the best three to five (3-5) candidates based on the 

criteria stated in the VA and shall transmit the short-list to UNOPS Hiring Unit. The long-list 

shall be updated by the Consultant to indicate for each unsuccessful applicant the reasons 

why they were not short-listed; 

The UNOPS Hiring Unit shall then choose to evaluate applications either through carrying 

out a desk review or an interview process. In both cases, and prior to reviewing the 

applications, the UNOPS Hiring Unit shall prepare an evaluation grid listing evaluation 

criteria as described in the VA. 

When applications are evaluated through a desk review the UNOPS Hiring Unit shall 

establish a review team preferably consisting of an HR person, a technical specialist and the 

Hiring Manager. The review team shall assess and rate each shortlisted candidate based on 

his/her letter of interest and CV using the evaluation grid. Background and Reference 

checks shall be conducted by the Consultant for the successful candidate(s). 

When applicants are evaluated through an interview, the interview panel (ad hoc established 

by the UNOPS Hiring Unit and preferably consisting of an HR person, technical specialist 

and the Hiring Manager) shall agree - prior to the interviews - on the questions the candidate 

should be asked and the skills and knowledge that candidates are expected to demonstrate in 

response thereto. Questions should clearly relate to the established evaluation criteria. In 

order to ensure fairness, candidates shall be asked a comparable set of questions during the 

interview. The interview panel shall assess and rate shortlisted candidates based on their 

letters of interest and CV and their performance at the interview by use of the evaluation 

grid. Background and reference checks shall be conducted by the Consultant for the 

successful candidate(s). 

The Consultant shall ensure that Candidates shortlisted for interview shall be informed at 

least twenty-four (24) hours in advance of the interview. 

Upon completion of the desk review/interview and any necessary background and reference 

checks, the panel members/review team shall discuss all the candidates and agree on the 

most suitable candidate(s), i.e. the candidate(s) obtaining the highest score(s). 

The candidate(s) receiving the highest score(s) shall be the recommended candidate(s) and 

name(s) shall be communicated by UNOPS to the Consultant for deployment. 

9.2.4 Recommended candidate 

If for any reason agreement cannot be reached with the best qualified candidate, the Consultant shall 

be permitted to negotiate with the second best candidate (the candidate obtaining the second highest 

score), provided that the second candidate’s qualifications are at or above the minimum threshold. In 

cases where a competitive process did not result in applications from qualified individuals, but a 

candidate was identified who could perform the functions partially and at a lower level, the 

Contractor’s TOR shall be revised by UNOPS Hiring Unit to reflect the lower level and the 

identified candidate shall be selected at the fee set at the lower level. 

10.0 CONTRACTING THE CONTRACTORS BY THE CONSULTANT 

10.0.1 Contracts issued by the Consultant to the Contractors for deployment under the Agreement and 

Respective Call-Off Contract(s) shall be defined for the purposes of this document as Contractor’s 

Employment Contract (CEC). The term “amendment” as used in this document covers extension as 

well as minor modifications of contract provisions. 

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10.1 Types of CEC for deployment of Contractors 

There shall be two types of CEC for deployment of Contractors under the under the Agreement and 

respective Call-Off Contract(s): A retainer CEC and a regular CEC. Each CEC type and the purpose of its 

use is explained below: 

10.1.1 A retainer CEC shall be issued for a period of time during which the services of the Contractor are 

expected intermittently. The CEC on retainer basis will specify a “unit price” (e.g. hourly, daily fee 

or monthly fee) and payments for the actually rendered services shall be made at the end of each 

calendar month, or as otherwise agreed by UNOPS and the Consultant. For budgetary purposes, a 

monetary cap will be determined when the respective Call-Off Contract under the Agreement is 

awarded to the Consultant. 

10.1.2 Contractors’ CEC other than retainer CEC shall be referred to as regular CEC. Regular CEC shall be 

issued when services are required on a continuous basis throughout the contract period and payments 

shall be made at the end of each calendar month, or as otherwise agreed by UNOPS and the 

Consultant. Regular CEC shall be divided into two types according to the duration of contract 

period: 

(i) CEC of less than one month; and 

(ii) CEC of one month or longer 

10.2 CEC issuance 

10.2.1 A number of administrative and other actions shall be taken by the Consultant prior to CEC issuance 

to the Contractor, including but not limited to obtainment of: 

(i) Medical Statement of Fitness, and 

(ii) Evidence of medical insurance for ICs with contracts of one or more month, and 

(iii) Complete a Designation of Beneficiary form. 

It shall be the selected candidate’s responsibility to comply with the requirements listed above prior 

to becoming a Contractor and the Consultant shall be responsible for enforcing this instruction and 

for keeping proper records of the documentation for each deployed Contractor. 

10.2.2 The Consultant shall ensure that issued CEC fully comply with the “Terms and Conditions for 

deployment of Consultant’s Contractors” and any other terms and conditions of the Agreement and 

respective Call-Off Contract. 

10.2.3 Contractors will be under the supervision of UNOPS, which means that Contractors shall be 

receiving their day-to-day work-related instructions from their UNOPS Managers (as shall be 

stipulated in Contractor’s TOR). This requirement shall be accordingly reflected in each CEC issued 

by the Consultant. The impact of this meaning on the requirement to provide professional liability 

insurance is taken into consideration through amendment of Article 27 of the General Conditions for 

UNOPS Contracts for Professional Services (Annex IV-C) as stipulated in the sub-article c, Article 

2, Section I of the model Agreement. 

10.2.4 UNOPS reserves the right to request a copy of each CEC for verification of the above stated 

requirements. 

10.3 Amendment and Extension of CECs 

Any modification to CEC shall require a prior amendment of the respective Call-Off Contract under the 

Agreement in writing between the Consultant and UNOPS duly signed by the authorized representatives of 

the Consultant and the UNOPS. 

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Amendments of the CEC shall be used when the respective Call-Off Contracts under the Agreement are 

extended beyond the initial period and/or when there are minor modifications of contract provisions with 

regards to the services of the subject Contractors. 

Amendments are inappropriate for substantial modifications to contract provisions, such as change in duty 

station, major changes in the scope of work, changes to the fee, etc. Substantial modifications to contract 

provisions shall not require issuance of a new Call-Off Contract under the Agreement, but shall be preceded 

by a new competitive selection process (for which the incumbent of the abolished position may apply again) 

and shall require issuance of a new CEC. 

10.3.1 Extension of Contractor’s Services 

Should the services of the Contractor be extended, such extension shall be carried out through an 

amendment to the respective Call-Off Contract under the Agreement and subsequently to the CEC. 

Extension for the purpose of this document refers to a situation where: 

(i) TOR remains the same; 

(ii) Satisfactory performance has been certified; 

(iii) There is no break between the original contract period and the period for which the contract will 

be extended, and 

(iv) Remuneration remains the same. 

A CEC can be extended to a maximum of three (3) years. Upon reaching the three-year maximum, if 

services are still required as per the Contractor’s TOR, a competitive selection process must take 

place to identify and deploy the best candidate for the assignment. The incumbent may apply for the 

position again. 

10.3.2 Modification of CEC provisions 

Should contract provisions call for minor modifications other than contract extension, such minor 

modifications shall be carried out through an amendment to the respective Call-Off Contract under 

the Agreement and subsequently to the CEC. Examples could be changes in deliverables, changes in 

the time frame, etc. In such cases, the texts of the respective Call-Off Contract under the Agreement, 

the CEC and the Contractor’s TOR shall be adjusted accordingly. 

11.0 PAYMENT OF CONTRACTORS 

11.0.1 As a guiding principle, fees payable to Contractors will be based on the minimum amount necessary 

to obtain quality services for UNOPS and its clients. In order to ensure this, fees shall take into 

account various expenses incurred by the Contractor during the contract period, such as basic living 

expenses, health insurance (if not provided by the Consultant), provisions for rest and recuperation, 

the need to provide a reasonably secure environment and any other relevant expenses related to the 

performance of services under the Agreement and respective Call-Off Contract(s). 

11.0.2 Furthermore, equal value work will be remunerated at comparable levels. In order to ensure real 

comparability of fees, equal work in materially different settings will be remunerated differently, 

balancing out differences in terms of cost of living, working hours, hardship and hazard conditions, 

etc. More details are provided in the following sections. 

11.0.3 The recommended all-inclusive fee (except for compensation for the factors outlined in paragraph 

11.2.4 below) shall be determined by UNOPS at the outset of the selection process. Upon selection 

of the Contractor the final negotiated fee (adjusted as necessary to compensate for the factors 

outlined in paragraph 11.2.4 below) shall be clearly reflected in the respective Call-Off Contract 

under the Agreement as well as CEC issued to the Contractor. 

11.0.4 Once fee has been determined and the respective Call-Off Contract has been awarded and signed, no 

adjustment or additional payment shall be made during the contract period including amendments, 

except when it falls under the provisions specified in section 11.6. 

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11.1 IC Fee Ranges 

11.1.1 IC Fee ranges shall be established according to three defined levels: Junior Specialist, Specialist, 

Senior Specialist and Principal Specialist. Each level is defined by the following elements: 

(i) Element I: The level of complexity of services required, the degree of specialization required to 

fulfil the TOR, as well as the availability of individuals with such expertise. 

(ii) Element II: The level of relevant education, qualifications, and work experience required to 

provide the services as specified in the TOR. 

11.1.2 The IC Fee ranges are established by UNOPS Human Resources Practice Group to guide the 

determination of fees for ICs and fully comply with UNOPS Individual Contractor Agreement 

Policy. Fee ranges are established at daily rates for contracts with a duration of less than one month 1 

and at monthly rates for contracts of a duration of one month or longer. The IC Fee ranges are 

presented below in two separate tables: 

Table 4: Daily Rates for ICs 

IC 

Level 

Element I: 

Complexity; Degree of 

Specialization; Availability 

Element II: 

Level of Qualifications and 

Experience 

IC-A Junior Specialist Equivalent of a master’s degree and 

0 – 4 years’ relevant experience 

IC-B Specialist Equivalent of a master’s degree and 

5 - 10 years’ relevant experience 

IC-C Senior Specialist Equivalent of a master’s degree and 


IC-D Principal Specialist Equivalent of a master’s degree and 

15 or more years’ relevant 

experience 

Table 5: Monthly Rates for ICs 

IC 

Level 

Element I: 

Complexity; Degree of 

Specialization; Availability 

Element II: 

Level of Qualifications and 

Experience 

IC-A Junior Specialist Equivalent of a master’s degree and 

0 – 4 years’ relevant experience 

IC-B Specialist Equivalent of a master’s degree and 


IC-C Senior Specialist Equivalent of a master’s degree and 


IC-D Principal Specialist Equivalent of a master’s degree and 

15 or more years’ relevant 

experience 

RANGE OF 

DAILY FEES IN 

USD 

200 - 400 

300 - 600 

450 - 900 

675 – 1,350 

RANGE OF 

MONTHLY FEES 

IN USD 

4,000 – 8,000 

6,000 – 12,000 

9,000 – 18,000 

13,500 – 27,000 

11.1.3 Each level in the IC Fee ranges has a minimum and a maximum amount denominated in USD, which 

serve as the ranges for fee setting applicable to all ICs deployed by UNOPS throughout the world. 

UNOPS Hiring Units shall have flexibility to set fees for the Contractors within these ranges 

provided that the fee setting followed the provisions of the 11.2 below and justified. 

11.1.4 Deviation above the fee ranges shall not be accepted. 

11.1.5 The IC fee ranges are specifically developed to set fee ranges for ICs where the payment basis is 

daily and monthly. The fee ranges shall also be applied to guide fee setting for retainer contracts, 

taking into account the IC level and the amount of work/scope of services to be delivered. 

1 

For the purpose of determining whether daily or monthly rates apply, a month is defined as 30 consecutive days. 

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11.1.6 In recognition of the fact that progressive, relevant work experience may render a candidate equally 

qualified as someone with a higher education but less experience – and vice versa – the below table 

gives an overview of how work experience and education level requirements can substitute for each 

other. 

Table 6: Education / Experience Requirements 

Level 

PhD 

+ years of relevant 

work experience 

Masters degree 



Bachelor degree 



No university degree 



IC-A 0 years 0-4 years 2-6 years 5-9 years 

IC-B 0-5 years 5-10 years 7-12 years 10-15 years 

IC-C 6-9 years 11-14 years 13-16 years 16-19 years 

IC-D 10 years plus 15 years plus 17 years plus 20 years plus 

11.1.7 Notwithstanding paragraph 11.1.6, it is important to note that the standard for a specialist level 

Contractor is a master’s degree requirement. Positions for which a degree below masters is 

considered acceptable shall be specifically described as such in the TOR in order to comply with the 

requirements of a truly competitive selection process. 

11.2 Fee Setting for ICs 

11.2.1 The fee setting for ICs is a three-step process, where: 

(i) the first step is to determine a base fee, taking into account fixed criteria such as the 

Contractor’s level and duty station specific criteria (for details please see 11.2.2 below); 

(ii) the second step is to take into account any additional factors that are relevant for determining a 

reasonable fee in accordance with paragraphs 11.0.1 and 11.0.2 (for details please see 11.2.3 

below), and 

(iii) the third step is to reward the Contractor’s relevant education and work experience in excess of 

the required minimum for the position (for details please see 11.2.4 below). 

In many cases, upon allocation of points under step one, the base fee may already found adequate. If 

not, the second step in the fee setting methodology may be applied to consider additional elements in 

the fee setting. 

The points in step 3 may be allocated at the discretion of the UNOPS Hiring Unit upon selection of 

the Contractor, only if found relevant and necessary. 

When points have been allocated in step one – and possibly in steps 2 and 3 – the total number of 

points will indicate whether the fee shall be in the low, mid or high end of the relevant IC Fee Range. 

Table 7: IC Ranges – Breakdown into bands 

IC Level and Fee 

Range in USD 

IC-A 

4,000 – 8,000 

IC-B 

6,000 – 12,000 

IC-C 

9,000 – 18,000 

IC-D 

13,500 – 27,000 

Band 

Low 

High 

Low 

Mid 

High 

Low 

Mid 

High 

Low 

Mid Low 

Mid High 

High 

Daily Fees in 

USD 

200 – 300 

300 – 400 

300 – 400 

400 – 500 

500 – 600 

450 – 600 

600 – 750 

750 – 900 

675 – 825 

825 – 1,000 

1,000 – 1,150 

1,150 – 1,350 

Monthly Fees in 

USD 

4,000 – 6,000 

6,000 – 8,000 

6,000 – 8,000 

8,000 – 10,000 

10,000 – 12,000 

9,000 – 12,000 

12,000 – 15,000 

15,000 – 18,000 

13,500 – 16,500 

16,500 – 20,000 

20,000 – 23,000 

23,000 – 27,000 

Number of 

points 

0 – 50 

51 – 100 

0 – 33 

34 – 66 

67 – 100 

0 – 33 

34 – 66 

67 – 100 

0 – 25 

26 – 50 

51 – 75 

76 - 100 

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11.2.2 In setting the base fee, the following factors shall be taken into account: 

a) IC level 

The IC level as reflected in the Contractor’s TOR will determine the range within which the fee 

will be set, i.e. the absolute minimum and maximum fee to be paid. Under no circumstances the 

fee shall exceed the absolute maximum fee of the relevant IC Fee Ranges as specified in tables 

4 and 5 under paragraph 11.1.2. 

b) Cost of Living – up to 30 points 

This element shall be based on the UN post adjustment applicable to the duty station at the time 

of fee setting: 0 points shall be assigned when UN post adjustment applicable to the duty station 

is 30% or below. Per 0.5 points will be added for each per cent (1%) above 30%. The 

information about the UN post adjustment applicable to the duty station can be found at 

http://icsc.un.org. 

c) Hardship - up to 20 points 

This element shall be based on the UN hardship classification and R&R frequency of the duty 

station at the time of fee setting. Hardship: 0 points for H, 3 points for A, 6 for B, etc. R&R: 1 

point for 6 months, 2 points for 12-16 weeks, 4 points for 8 weeks and 5 points for 6 weeks. The 

information about the UN hardship classification applicable to the duty station can be found at 

http://icsc.un.org. 

d) Hazard – up to 20 points 

This element shall be based on the UN security phase at designated duty station at the time of 

preparation of Contractor’s TOR and fee setting: 10 points will be allocated for Phase III, 15 

points for Phase IV and 20 points will be allocated for Phase V. If Contractor’s designated duty 

station is in Phase III area, but his/her work requires work related missions to areas of greater 

hazard, i.e. Phases IV or V, the points will be allocated according to the highest security phase 

applicable to the areas where the Contractor will have duty related missions. 

11.2.3 When it is found that the calculated base fee does not take into account all relevant elements, the 

second step in the fee setting methodology may be applied to consider additional elements in the fee 

setting. The additional elements must each be clearly justifiable, and the UNOPS Hiring Unit must 

establish the relevance of the element(s) considered as compared to the tasks to be performed and the 

value that it brings to the objectives to be achieved. The additional elements that may be considered 

under the second step of the fee setting methodology are: 

a) Deviating working hours – up to + / - 10 points 

The standard working hours at the duty station – if it deviates from a 40 hour work week – may 

justify a higher fee (when standard work week is more than 40 hours) or a lower fee (when 

standard work week is less than 40 hours). A 44 hour work week (for duty stations where 5.5 

days work week is established) shall warrant allocation of extra 5 points and a 48 hour work 

week (for duty stations where 6 days work week is established) shall warrant allocation of extra 

10 points. Similarly, a 36 hour work week (for duty stations where 4.5 days work week is 

established, if any) shall warrant deduction of 5 points and a 32 hour work week (for duty 

stations where 4 days work week is established, if any) shall warrant deduction of 10 points. 

Contractors working less than 32 hours per week on average per month, i.e. 16 or less working 

days per month shall have part-time status and provision of this paragraph shall have no affect 

on such deployments. 

b) Availability – 0 or 5 points 

Highly specialized expertise may have a higher value on the labour market than expertise which 

is readily available. 

c) Short-term deployment – 0 or 5 points 

Short-term assignments of 1-2 months may justify a higher fee, as the cost of living on such 

assignments can be relatively high compared to longer-term assignments. 

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11.2.4 In some cases, it may be necessary to add an additional element to the fee in order to reward selected 

Contractor’s relevant education (degrees) and relevant work experience in excess of the required 

minimum for the specific IC level. For example, an IC-B requires a Masters degree in a relevant field 

and min. 5 years of relevant experience, and if the person identified as the best candidate holds a 

PhD in a relevant field and 10 years of relevant experience, additional points may be added. 

a) Relevant education in excess of the required minimum – 0 or 5 points 

b) Relevant work experience in excess of the required minimum – 0 or 5 points 

11.2.5 Education as well as work experience must be relevant for the assignment for which the Contractor 

is being considered in order to count towards a specific international IC level, and: 

a) When calculating work experience, a maximum of twelve (12) months of relevant work 

experience will be acknowledged for any one (1)-year period, regardless of whether work was 

performed simultaneously for multiple companies. 

b) Part-time work during college or university studies will not be counted, unless the Contractor 

was studying by distance learning or taking evening classes. 

11.3 LC Fee Ranges 

10.3.1 Fees for LCs shall be based on the local market rate for similar work of comparable quality, 

complexity, and difficulty and shall take into account availability of local labour with the required 

levels of skills and competencies. 

10.3.2 As an indicator of local market rates, UNOPS Hiring Units shall refer to UNDP’s local service 

contract (SC) salary scales or, when UNDP SC scale is not available, shall develop LC Fee Ranges 

using the methodology outlined in the “Methodology for Local ICA Fee Setting”. 

10.3.3 In cases where a UNDP SC scale is not available and where the number of LCs is so low that it does 

not justify the development of a new LC Fee Range, the UNOPS Hiring Unit may use other methods 

– determined locally – for establishing local market rates. 

11.4 Fee Setting for LCs 

11.4.1 Fees for LCs are set according to the principles outlined in paragraphs 11.0.1 and 11.0.2, and may 

additionally take into account the following elements: 

(i) Pension-related cash compensation (up to 10% of the contract amount, as applicable in the duty 

station country); 

(ii) Income taxes levied by national authorities (when the national authorities have not exempted 

LCs from such tax), 

(iii) Any other relevant expenses related to the performance of services under the Agreement and 

respective Call-Off Contract(s). 

11.4.2 The following principles shall apply to determining LC fees: 

(i) Similar pay for similar work; 

(ii) Fees for similar work may vary from one duty station to another within the same country or 

between countries based on local market rates; 

(iii) Education and work experience must be relevant to the assignment for which the Contractor is 

being considered in order to count towards a specific Contractor level; 

(iv) When calculating work experience, a maximum of twelve (12) months of relevant work 

experience will be acknowledged for any one (1)-year period, regardless of whether work was 

performed simultaneously for multiple companies; 

11.5 Hazard Allowance 

11.5.1 UNOPS recognizes that hazardous conditions at duty stations expose Contractors to certain risks. To 

compensate suitable Contractors to work under such conditions, the following provisions apply: 

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a) For ICs: The fee takes into consideration the hazardous conditions at the duty station (see 

paragraph 11.2.2 c) above), therefore Hazard Allowance as described below does not apply; 

b) For LCs: A Hazard Allowance applies and shall be paid in addition to the established fees. 

11.5.2 LCs are eligible to receive the Hazard Allowance only for the days they are required to work and 

actually do so. 

11.5.3 The Hazard Allowance equals to twenty-five (25) per cent of the net mid-point of the applicable 

remuneration scale (UNDP Service Contract Salary Scale or UNOPS LC Fee Scale, whichever is 

used to set the fee in the specific case). To establish the daily rate of the Hazard Allowance for LCs 

the following shall be used: 

(i) add the total monthly net remuneration at the lowest level/step and the total monthly net 

remuneration at highest level/step (not including long-service step, if any) of the local 

remuneration scale to get a value “A”; 

(ii) divide “A” by 2 to get value “B”; 

(iii) multiply “B” by 0.25 to get value “C”; 

(iv) to arrive at the daily Hazard Allowance rate, divide “C” by the average number of working days 

in a month (see 6.1.3 for average number of working days in a month). 

11.5.4 Whenever there is a change in the local remuneration scale, the Hazard Allowance shall be 

recalculated. The effective date of the new rate is the same effective date of the revised remuneration 

scale. 

11.5.6 Hazard Allowance shall not be considered part of the Contractor’s fee, and shall therefore be 

included in the respective Call-Off Contract as a separate “reimbursable expenses” line providing a 

cap amount that shall be set as best estimate calculated in line with the provisions of paragraph 

11.5.3. 

11.5.6 Contractor’s CEC shall have a provision for payment of Hazard Allowance, but shall not specify any 

amount. Payment of Hazard Allowance, calculated in accordance with paragraph 11.5.3 shall be 

made separately from Contractor’s fee as per the provisions of paragraph 11.5.2. 

11.6 Adjusting the Fee 

11.6.1 Once a Contractor’s fee has been set it remains unchanged throughout the entire contracted period, 

including any amendments. To avoid needing multiple competitive selection processes for the same 

job, initial “probationary” contracts at lower fees shall not be used. 

11.6.2 Notwithstanding the previous paragraph, an adjustment or change in the fee is possible in a few 

specific circumstances when certain conditions have been met (any such adjustment will require a 

prior amendment to the respective Call-Off Contract under the Agreement). 

(i) Inflationary increases, when justified, will be allowed in conjunction with contract extensions 

after one (1) year at the same fee rate. Comparators to be used for determining the inflationary 

increase shall include, but will not be limited to: ICSC salary scales and published inflation 

rates. 

(ii) For LCs, adjustment of the fee will be permitted in conjunction with local pay scale updates 

whereby the Contractor remains at the same level, but will be remunerated according to the new 

pay for that same level. Such adjustment shall normally take place only once per year. The 

local pay scale can be local UNDP Service Contract Salary Scale, the LC Fee Range, or any 

other salary scales upon which basis the fee for the IC was initially determined. Such 

adjustment is permitted in all cases where required to harmonize local fees within a specific 

duty station or project. 

Page 37 of 61

11.7 Payments for the Contractor’s services 

11.7.1 The standard method of payment for the Contractors’ services under the Agreement and respective 

Call-Off Contract(s) shall be the output-based method. 

11.7.2 Contractors may be paid on a daily or monthly basis, as specified in their CEC, and payments shall 

always be made based on satisfactory performance of services confirmed by their respective UNOPS 

Managers. 

11.7.3 The formula to be used for computing the payment of fees for Contractors shall depend on the CEC 

issued in accordance with the Agreement and respective Call-Off Contract(s). The calculation 

formulae to be applied for each of the three payment bases: retainer, monthly and daily is presented 

below: 

(i) Retainer CEC 

The contract specifies a “unit price” (e.g. amount per hour, amount per day or amount per month), 

and payments are made to the Contractor as follows: 

Unit price x no. of units worked = payment 

For example: Fee is USD 11.5 per hour, Contractor has worked 30 hours in a month, payment is 

USD 11.5 * 30 = USD 345. 

(ii) Regular CEC of Less Than One Month 

The CEC specifies a daily fee, and payments are made to the Contractor as follows: 

Daily fee x number of days worked = payment 

(iii) Regular CEC of One Month or Longer 

The CEC specifies a monthly fee, which is payable to the Contractor for all full calendar months, i.e. 

calendar months where there are no “unpaid days”. Such monthly payment is payable regardless of 

the fact whether a particular calendar month has less than average number of working days or more 

than average number of working days. 

The monthly fee shall be calculated calendar month by calendar month, not from a date in a given 

calendar month to a date in the following calendar month. 

For example: if a Contractor is deployed to work from 15 June to 14 August of a given year for a 

monthly fee of X USD per month, Contractor’s monthly fee shall be paid in three (3) instalments, 

first and second being at the end of first and second calendar months and the third payment being 

upon satisfactory completion of the contact. The monthly fee payable for June and August shall be 

calculated as per the below given formulae whilst full monthly payment shall be paid for the month 

of July. 

For the purpose of calculating the monthly payment for a partially worked calendar month, “unpaid 

days” shall include any day in the calendar month for which the Contractor is not entitled to payment 

according to his/her CEC. Normally, unpaid days are days of unpaid leave during the contract 

period, as well as working days and UN Holidays within the calendar month that fall outside of the 

contract period, i.e. days of the month preceding the start date of the CEC and days of the month 

following the completion date of the CEC. 

When there are unpaid days in a given calendar month, payments are made to the Contractor as 

follows: 

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Monthly fee – (monthly fee/21.75) x unpaid days = payment 

In cases where the agreed work week is other than five days, the appropriate average 

number of working days per month, as shown in paragraph 6.1.3 (ii) must replace 21.75. 

The calculation formulae above is only applicable when there are unpaid days in a given calendar 

month. 

The 21.75 in the formulae above is the average number of working days in a month when working a 

five-day work week, and is derived as follows: 

Days in a year: 365 

Weekend days in a year: 104 

Working days in a year: 365 – 104 = 261 

Average no. of working days in a month: 261/12 = 21.75 

UN holidays are included as working days in the above formula, and will normally be counted as a 

paid day when they fall within the contract period (please refer to section 5.3 “UN Holidays and 

Weekends”). Weekend days are neither counted as unpaid nor as paid days as they have already 

been deducted in the above formula in order to reach the average number of working days in a 

month. 

11.7.4 The fees for part-time Contractors shall be calculated on a pro-rata basis based on the number of 

actually worked days per month. The following principle shall be followed in order to count the 

number of actually worked days: 

(i) Presence at work for two (2) hours or longer and up to four (4) hours shall be counted as one 

half (0.5) day. 

(ii) Presence at work for more than four (4) hours shall be counted as one (1) full day. 

If part-time Contractor’s CEC specifies a daily fee, such daily fee shall be paid as per the formulae 

specified in paragraph 11.7.3 (ii) for each full day worked and 50% of the daily fee shall be paid for 

a half day worked. 

If part-time Contractor’s CEC specifies a monthly fee, pro-rated payment shall be calculated 

according to the formulae provided in paragraph 11.7.3 (iii). 

11.7.5 For all CECs, fees shall only be paid for those days that fall within the contract period and payments 

made against a CEC must never exceed the awarded Call-Off Contract amount. 

11.7.6 The Call-Off Contract under the Agreement and the respective CEC shall specify currency of 

payment, and payments will be made in the currency specified in the CEC. LC fees are to be paid in 

the currency of the duty station country. IC fees may be paid in hard currency, preferably in US 

dollars. 

11.7.7 Payment in a hard currency such as US dollars or in the local currency equivalent of US dollars may 

be necessary in situations of highly volatile local economic conditions or civil unrest. The currency 

of the local salary scale of the UN (http://www.un.org/Depts/OHRM/salaries_allowances/salaries/gs.htm) 

shall be used to determine the currency of payment. 

11.7.8 Payment to bank accounts outside the Contractor’s country of residence is not permitted when this 

circumvents local laws barring payment in other than the local currency or to bank accounts outside 

the Contractor’s country of residence. 

11.7.9 The final payment under a CEC shall not be released without prior certification by UNOPS that 

Contractor’s performance has been satisfactory and work has been completed. For more information, 

please refer to paragraph 11.9 below. 

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11.7.10 Unsatisfactory performance or failure to provide the services envisaged in the Contractor’s TOR 

shall be brought to the attention of the Consultant and payment(s) of all or part of the amounts which 

may be payable to the Consultant for the Contractor’s services shall be suspended or cancelled. 

11.8 Taxes on Income 

11.8.1 Fees are expressed in gross amounts and the Consultant and its Contractors are responsible for 

payment of any taxes that may be levied on the fees received from UNOPS. UNOPS has no liability 

for taxes, duties, or other fees levied on the Consultant or its Contractors in connection with 

remuneration under the Agreement and respective Call-Off Contract. 

11.9 Performance Evaluation 

11.9.1 Contractors shall be deployed in recognition of their skills and expertise to perform a specific task or 

deliver a specific piece of work. As such, the outputs and overall performance of Contractors shall be 

monitored and documented by UNOPS on a regular basis to ensure that contractual obligations have 

been fully met. 

11.9.2 Regular performance related discussions shall take place between the Contractor and the UNOPS 

Manager, and satisfactory performance shall be certified prior to payment of any fees. 

11.9.3 When the total duration of a contract and its amendment(s) is below one year, satisfactory 

performance is certified on the Monthly Attendance Record (please see Annex II-D). In addition, 

when the cumulative duration of the CEC and its amendment(s) is three months or longer, a 

Performance Evaluation Report shall be prepared by the Contractor and his/her UNOPS Manager 

prior to Contractor’s CEC completion date either for certification of Contractor’s final payment or 

for granting further extension of the CEC for the Contractor’s services. 

11.9.4 Contractor’s Performance Evaluation Reports are confidential and shall be maintained in the 

Contractor’s personnel file by the Consultant. In case of re-deployment of a former Contractor under 

any other UNOPS project, former Contractor’s Performance Evaluation Reports shall be presented to 

the requesting UNOPS Hiring Unit for review. 

11.10 Certification of payment 

11.10.1 The Contractors shall complete the required UNOPS Monthly Attendance Record (Annex II-D) for 

confirmation of their presence at the assigned duty station, following the schedule specified in the 

respective Call-Off Contract under the Agreement and Contractor’s CEC. The Monthly Attendance 

Records shall be certified based on Contractors’ satisfactory performance (output-based method) by 

the UNOPS Manager to whom the Contractors report. The original Monthly Attendance Record 

shall be attached to the Consultant’s monthly invoices. 

12.0 ENGAGING CLOSE RELATIVES OF UN PERSONNEL 

12.0.1 Husbands/wives of UNOPS personnel may be deployed under the Agreement and respective Call- 

Off Contract(s), provided one spouse is not UNOPS Manager for the other. 

12.0.2 Contracting close relatives of UNOPS personnel (father, mother, son, daughter, brother or sister) 

may be considered on an exceptional basis, and only where another person equally qualified cannot 

be deployed. Notwithstanding the foregoing, the UNOPS Hiring Unit shall at all times ensure 

adherence to the requirements in the Staff Regulations and Rules and UNOPS Procurement Manual 

relating to conflict of interest. 

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13.0 TERMINATION OF CONTRACTORS 

13.1 The termination of the Contractor’s service can be the result of a mutual consent of UNOPS and the 

Consultant or by a unilateral decision, for convenience or for cause. 

13.2 Either party may terminate the Contractor’s services under the Agreement and respective Call-Off 

Contract at any time for convenience by notifying the other party in writing of its intention to do so. 

The notice period is: 

Two (2) calendar days for Contractors deployed for a period of less than one (1) month; 

Seven (7) calendar days for Contractors deployed for a duration ranging from one (1) month to 

– but less than - six (6) months; 

Fourteen (14) calendar days for Contractors deployed for a duration of six (6) months or more 

but less than one year; 

Thirty (30) calendar days for Contractors deployed for duration of one (1) year. 

13.3 In the event that a Contractor’s services are terminated by the Consultant at UNOPS request for 

convenience before the expiration date of the respective Call-Off Contract under the Agreement, the 

Consultant shall be compensated for the Contractor’s services on a pro-rata basis as provided in 

paragraph 11.7.4. 

13.4 In the event that the termination of a Contractor’s services is effected by the Consultant (including 

the Contractor him/herself), or in the event of a termination as provided in 13.5 below, it shall be the 

Consultant’s responsibility to cover the travel expenses referred to in section 7.2 for the replacement 

Contractor. 

13.5 UNOPS may request termination of any Contractor’s services with immediate effect for cause (as 

determined by UNOPS) which may include, inter alia: 

any breach of the terms and conditions of the Agreement and respective Call-Off Contract; or 

any violation of the standards of conduct (see section 4.2 above). 

13.6 In the event of termination of the Contractor’s services on the grounds of cause, UNOPS reserves the 

right to suspend all pending payments to the Consultant for the Contractor’s services. UNOPS will 

pay only for payments already rendered in accordance with the Agreement and respective Call-Off 

Contract and suspend further payments. 

13.7 In the event that a Contractor’s services is either terminated at UNOPS request or the Consultant 

removes the Contractor before the expiry date of a Call-Off Contract under the Agreement, removed 

Contractor’s leave days will be prorated according to actual period served under the Agreement and 

the respective Call-Off Contract and excess leave will be deducted from the final payment due for 

the Contractor’s services. 

13.8 Additional costs incurred by UNOPS resulting from the termination of the Contractor’s services by 

the Consultant (including the Contractor him/herself) may be withheld from any amount otherwise 

due to the Consultant from UNOPS. 

13.9 When a CEC is terminated by resignation of the Contractor, there shall be no automatic expectation 

to exhaust his/her leave balance during the notice period. 

13.10 In the event of any termination of the Contractor’s services, upon receipt of notice of termination 

issued by UNOPS to the Consultant, the Contractor shall, except as may be directed by UNOPS in 

the notice of termination to the Consultant or otherwise in writing: (a) take immediate steps to bring 

the performance of any obligations under the Agreement and respective Call-Off Contract(s) to a 

close in a prompt and orderly manner, and in doing so, reduce expenses to a minimum; (b) refrain 

from undertaking any further or additional commitments under the Agreement and respective Call- 

Off Contract(s) as of and following the date of receipt of such notice; (c) deliver all completed or 

partially completed plans, drawings, information and other property that, if the respective Call-Off 

Contract under the Agreement had been completed, would be required to be furnished to UNOPS 

thereunder; (d) complete performance of the work not terminated; and (e) take any other action that 

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may be necessary, or that UNOPS may direct in writing, for the protection and preservation of any 

property, whether tangible or intangible, related to the Agreement and respective Call-Off 

Contract(s) that is in the possession of the Contractor and in which UNOPS has or may be 

reasonably expected to acquire an interest. 

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ANNEX II-B 

SAMPLES OF CONTRACTOR’S TERMS OF REFERENCE 

PROJECT MANAGER (CONSTRUCTION WORKS) 

General description of duties: 

The Project Manager will be responsible for the successful implementation of the assigned project(s) 

including oversight management and coordination of all administrative and technical aspects of the assigned 

project(s) in compliance with UNOPS policies and procedures. The Project Manager will be required to 

travel throughout the Country of Service to oversee the implementation of the different components of the 

assigned project(s). 

Specific responsibilities of the Project Manager will include the following: 

Conduct planning and budgeting practices to create Project plans containing all facets of the Project; 

Finalizing the designs for structures (horizontal or vertical) with the assistance of the professional 

advisors and technical personnel in consultation and concurrence with all the stakeholders and 

overseeing the preparation and approval of detailed technical specifications, Bill-of-Quantities, Bid 

documents duly adopting the most cost-effective and efficient mechanisms; 

Providing effective assistance in the procurement process – encompassing pre-qualification of the 

bidders, floating of bids, receipt, and evaluation of bids and making appropriate recommendations to 

the Program Manager in conformity with UNOPS Procurement Rules and Regulations; 

Initiating advance measures for site preparation and quick inception of construction activities; 

Leading and supervising contracted firms and international construction supervisors on site ensuring 

that they meet the highest standards expected by UNOPS and timely execution of different elements 

of construction; 

Leading the project implementation team and training national engineers in process of development 

and strengthening of control tools for project management and contract administration; 

Advising, mentoring, and supervising the national engineers on good construction practices and on 

possible solutions to problems as and when they arise; 

Reviewing the material used by contracted firms for compliance with BoQ and specifications and 

refer to UNOPS Architect for approval where required and to technical laboratory where 

appropriate; 

Maintaining the site diaries and progress reports as required by UNOPS Standard Operating 

Procedures; 

Reviewing the existing practice by contracted firms and make recommendations, where remedial 

action is required, that will increase the safety and quality in all new and reconstruction projects; 

Assess the work of contracted firms periodically, measure the completed work and make 

recommendations to the Program Manager for payments to contracted firms; 

Conduct periodic project review meetings and furnish weekly progress reports to the Program 

Manager; 

Perform any other duties assigned by UNOPS. 

Reporting 

The Project Manager will report directly to the UNOPS Program Manager or his nominated 

representative for the particular works. 

Qualifications/Experience/Skills: 

Masters of equivalent degree in Civil Engineering or any other related field; additional years of 

relevant work experience in combination with a relevant bachelor’s degree may substitute for the 

requirement for a master’s degree; 

Minimum 11 years of progressively responsible experience in construction of either vertical or 

horizontal structures; 

Profound experience as a Project Manager with previous exposure in developing countries involving 

high risk environments; 

Working knowledge of Microsoft Office programs; 

Fluency in written and spoken English; 

Knowledge of UN/UNOPS policies and procedures will be a definite advantage. 

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CONSTRUCTION SUPERVISOR 


As Construction Supervisor the Contractor will be responsible for (i) managing the construction & 

rehabilitation works associated with vertical and horizontal construction and rehabilitation projects as 

directed by UNOPS; and (ii) providing engineering inputs as required for other projects that are being 

implemented by UNOPS. Projects include the construction of roads, buildings and irrigation works using 

contracted firms and community labourers. 

Related specific responsibilities: 

The Construction Supervisor will regularly travel throughout the Country of Service for the 

supervision of works as instructed; 

Latest construction management principles are to be implemented that will ensure the constructions 

works are completed on time, within budget and to the required quality; 

Any delays or cost overruns that can either be prevented or mitigated are to be quickly reported and 

suggested acceptable solutions to be implemented; 

Close monitoring and on-site supervision of the works is to be undertaken, including the contract 

administration for the works, and technical advice and assistance to contracted companies and 

labour; 

Measurement and recommendation for payment is to be given for completed works; 

Provide training and technology transfer to national personnel and contractor’s personnel and advise 

on good construction practices; 

Advise on good environmental practices and controls during construction and mitigate 

environmental impacts of the works; 

Advise on correct safety standards and create awareness amongst contracted firms and Construction 

Supervisors of their responsibilities to the public and work associates; 

Any other business as assigned by the Project Manager. 

Reporting: 

The Construction Supervisor will report directly to the UNOPS Project Manager (or his nominated 

representative for the particular works). 


Masters of equivalent degree in Civil Engineering or any other relevant field; additional years of 

relevant work experience, preferably in combination with a relevant bachelor’s degree, may 

substitute for the requirement for a master’s degree; 

Minimum 5 years of construction supervision experience working on projects related to roads and 

buildings construction; 

Experience in developing countries with similar conditions and development stage to those of 

Countries of Service will be an advantage; 

Fluency in spoken and written English. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

ROAD DESIGN ENGINEER 


The Road Design Engineer will provide the Project with quality engineering design services and advice for 

rehabilitation, renovation and construction of assigned projects. The Road Design Engineer will be required 

to travel throughout the Country of Service to audit construction conformance with design intent and to 

ensure the interests of both UNOPS and the stated client are adhered to by the UNOPS contracted firm. 

The Road Design Engineer will be responsible for: 

Providing design and drafting services for roads design team for the preliminary and detail design 

phases of a project; 

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Preparing drawings in accordance with UNOPS and the Host Government and internationally 

recognized standard formats; 

Preparing design drawings using AutoCAD or similar type software; 

Reviewing design and drafting works completed by colleagues or other parties for compliance with 

original design intent, UNOPS and Host Government standards and internationally recognized best 

practice; 

Interpreting survey results into technical drawings; 

Promoting and improving professional standards for road engineering design; 

Undertaking design duties as assigned by the UNOPS Project Manager; 

Undertaking any other duties as assigned by the UNOPS Project Manager. 

Technical Support: The Road Design Engineer is responsible for contributing to Capacity Building on the 

part of UNOPS by: 

Mentoring and guiding National CAD operators; 

Auditing of on-site construction against intent of the road design and reporting findings to the 

QC/QA Engineer; 

Advising and supporting the Project Manager and the QC/QA Engineer on any technical design 

issues arising from the projects; 

Advising the Project Manager on project design in all projects. 

Reporting: 

The Road Design Engineer will report to the UNOPS Project Manager but may also be required 

provide individual and specific reports to Project Engineers. 


Masters or equivalent degree in Architecture, Civil Engineering or any other related field; additional 

years of relevant work experience in combination with a relevant bachelor’s degree may substitute 

for the requirement for a master’s degree; 

Minimum of five (5) years of progressively responsible experience in engineering and road design 

related assignments; 

Profound knowledge of at least one internationally recognized Road Design Standards; 

Good knowledge of AutoCAD or other computer based design packages; 

Excellent written and spoken English; 

Proven ability to work as part of a team; 

Ability to travel and live in regions where risk may extend from high to extreme levels; 

Previous experience in developing countries with similar conditions and development stage to those 

in Countries of Service under consideration will be an advantage; 

Previous UN experience will be an advantage; 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

QUALITY CONTROL/ASSURANCE ENGINEER 


The QC/QA Engineer will create, prepare and implement the QC/QA plan and any associated and relevant 

directives and instructions needed to support the plan. The main duties will be to develop and manage the 

quality control and quality assurance procedures and ensure contracts for the rehabilitation of the roads are 

up to the specifications. 

Specifically the QA/QC Engineer will: 

Develop written procedures for quality control/quality assurance; 

Perform needed tests on site and in the laboratory to ensure conformity of material and works 

according to the contract specifications; 

Supervise construction works contracts including quantity measurement, quality, variation and 

payments; 

Ensure that contracted firms comply with works’ specifications; 

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Establish and maintain procedures to develop standard documentation for construction works and 

quality control and assurance for the projects; 

Review the existing standard documentation for the UNOPS Operations Centre and propose any 

improvements deemed necessary; 

Develop standard quality control procedures to be performed by the contracted firms; 

Develop a procedure to establish norms to define the project-alternatives that will be evaluated for 

each construction task. Preferably many project-alternatives should be evaluated for each 

construction task, but, as a minimum, two project alternatives must be evaluated; 

Assess work activities for which labour-based construction methods are appropriate and for those 

sections where heavy machinery is appropriate; 

Review of the bidding documents, Bill of Quantities and the contract documents for each section of 

the construction task; 

Define a procedure for using the cost norms to establish the cost of rehabilitation and maintaining the 

construction task; 

Supervision of the contracted firms in the implementation of the work as necessary; 

Perform any other duties deemed necessary by the UNOPS Project Manager. 

Reporting: 

The QC/QA Engineer will report directly to the UNOPS Project Manager and to those persons as 

directed by UNOPS Project Manager from time to time. 

The QC/QA Engineer will submit monthly written progress reports to UNOPS and other project 

stakeholders as required. 


Masters or equivalent degree in Civil Engineering or any other related field; additional years of 

relevant work experience in combination with a relevant bachelor’s degree may substitute for the 

requirement for a master’s degree; 

Minimum five years of relevant experience in projects related to roads and buildings construction; 

Fluent in spoken and written English; 

Ability to live in remote and harsh environments; 

Previous experience in developing countries will be an asset, especially in post-conflict countries 

where the risk level may extend from high to extreme; 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

DRAINAGE ENGINEER (ROADS CONSTRUCTION) 


The Drainage Engineer will provide UNOPS with sound technical and practical advice for road drainage 

structures including but not limited to culverts, drains, siphons, fords, retaining walls, and small scale 

bridges. Primary focus is practical on-site application for the adjustment or addition of drainage, retaining 

and associated features to meet the constraints of site and intent of road design. The Drainage Engineer will 

be travelling to regional offices to assess and recommend directly to the Regional Engineer to ensure that 

road building efforts are well protected and catered for in terms of drainage. Further, the Drainage Engineer 

will ensure harmony between community irrigation requirements, attempting where ever possible to 

moderate community desires with actual needs, and to ensure that such features will also not be detrimental 

to the road building effort. 

The Drainage Engineer is responsible for: 

Reviewing and advising on drainage and irrigation features to UNOPS engineering teams and 

contracted firms; 

Writing formal reports to the on UNOPS Project Manager on the visit findings and 

recommendations; 

Planning field visit itineraries consistent with routine project demand and the affect of weather 

conditions on road structures and the surrounding land; 

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Having a sound understanding of road ancillary features and how best to practically apply them in a 

post-conflict environment; 

Considering the economy of recommendations in order to achieve best value for money against the 

effectiveness of recommended road structures; 

Sourcing, researching, analyzing and documenting historical hydrological information from 

Ministries, NGO’s, UN Agencies and Communities. Using this information for drainage design and 

construction recommendations to the design personnel; 

Undertaking any other duties as assigned by the UNOPS Project Manager. 

Technical Support: The Drainage Engineer is responsible for contributing to Capacity Building on the part of 

UNOPS by: 

Recommending to the projects’ design teams on design improvements for common drainage and 

retaining structures; 

Providing on-site advice to the UNOPS engineering teams and contracted firms for drainage and 

retaining features; 

Collating and documenting base information (particularly historical data) for drainage design and 

construction recommendations; 

Reporting: 

The Drainage Engineer will report to the UNOPS Project Manager but may also be required provide 

individual and specific reports to Project Engineers. 


Masters or equivalent degree in the related field; additional years of relevant work experience in 

combination with a relevant bachelor’s degree may substitute for the requirement for a master’s 

degree; 

Profound knowledge of hydrology and water patterns; 

Minimum of five (5) years of relevant experience in road construction projects; 


Proven ability to work as part of a team and excellent management skills; 

Willingness to travel to remote and isolated areas, especially into regions deemed to be high to 

extreme risk for safety and security; 

Previous UN experience would be an advantage. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

DEMINING SUPERVISOR (ROAD CONSTRUCTION PROJECTS) 


The Demining Supervisor will provide the Project with quality demining services and advice for effective 

implementation of the assigned projects. The Demining Supervisor will be required to travel throughout the 

Country of Service to oversee conformance of the demining operations with IMAS and the Country specific 

Mine Action Standards. 

Responsibilities: 

Exercise supervisory skills over all demining activities as directed by UNOPS and keeping oversight 

on all UNOPS demining activities throughout the Country of Service; 

Develop, manage and control the Mine Action location for the road reconstruction allocated; 

Regular liaison and coordination of actions with the road reconstruction contracted firm; 

Develop and implement the Survey and Clearance Workplans to ensure that clearance remains ahead 

of the road reconstruction teams; 

Monitor all mine action operations related to the reconstruction of the road to ensure adherence to 

the Statement of Works, the Survey and Clearance Workplan, IMAS and the Country specific Mine 

Action Standards; 

Request for additional resources and assets to ensure timely completion of the work plan, whenever 

necessary; 

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Inspect, monitor and evaluate technical aspects of the Mines Survey and Clearance activities in 

operations; 

Compile monitoring reports after visiting operations and provide the UNOPS Project Manager and 

other controlling bodies as required with monthly summary on the mine action support operations 

for reconstruction of roads and building sites; 

Investigate all mine incidents and accidents and provide the UNOPS Project Manager with the 

comprehensive report within 7 days after the occurrence of the incident/accident; 

Provide technical advice to the UNOPS Project Manager on use and deployment of assets in the 

mine action support operations for reconstruction of roads or building sites; 

Train the national personnel in field operations’ supervision and management; 

Perform any other task designated by the UNOPS Project Manager. 

Reporting: 

The Demining Supervisor will report directly to the UNOPS Project Manager; 

Progress Reports are to be provided on a regular basis or as requested by the UNOPS Project 

Manager, and as required in case of any incidents. 


Proven mine action expert with the associated qualifications or equivalent experience. Military 

experience is a definite advantage; 

At least five years of field experience, preferably in humanitarian mine action programmes in post 

conflict countries of low to high risk; 

Thorough knowledge of the IMAS, demining SOPs, technical and safety procedures; 

Thorough knowledge of all demining and explosive ordnance equipments and techniques – manual, 

mine detection dogs and mechanical systems; 

Qualified in accident investigation procedures and report writing; 

Proven leadership qualities in high risk and high demand environments preferably in post conflict 

countries; 

Excellent negotiation and interpersonal skills and ability to work in a multi-national environment; 

Fluent in spoken and written English; 

Computer literate. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

LOGISTICS COORDINATOR 


Working with the Project Manager, Security Coordinators and Regional Engineers, the Logistics Coordinator 

will oversee and manage the logistics operations activities of the project with regards to requirements of the 

project for: premises (contracting, rehabilitating and maintaining), ground and air transportation, inventory, 

records keeping, movement of equipment and stores, petty cash accounting and disbursements. 


Preparation of logistics plans to support all relevant operations within the assigned project(s); 

Establish and maintain project offices sufficient to support their needs and in full compliance with 

applicable security regulations; 

Oversee recruitment of stores’ handling personnel and office support personnel as required by the 

UNOPS in respective Country of Service; 

Coordination of the timely payments to all personnel under direct supervision; 

Assistance in provision of logistics support to other UNOPS personnel by arranging land and airtravel 

including arrangement of security clearance for daily/weekly missions; 

Maintenance of equipments’ inventory; 

Management of programme and project transport requirements; assign duties to drivers ensuring 

timely services, issuing fuel, recording log-books and maintenance and repair/recovery of vehicles; 

Ensure that regular radio reporting procedures are maintained consistent with local security 

measures; 

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Maintenance of accurate stores records and accounts through sound audit and stock-take procedures; 

Performance of any other duties as required by the UNOPS designated manager. 

Reporting: 

The Logistics Coordinator will report directly to UNOPS designated manager and will be providing 

regular progress Situation Reports and will prepare information notes and updates as required by the 

UNOPS designated manager. 


Masters of equivalent degree in Business Administration or any other related field; additional years 

of relevant work experience, preferably in combination with a relevant bachelor’s degree, may 


Minimum 5 years of experience in the field operations and logistics preferably within UN or a 

military organization; 

Excellent knowledge of computer applications especially the Microsoft suite of programs; 

Excellent interpersonal skills and ability to work in a multi-stakeholder environment; 

Fluency in oral/written English; 

Knowledge of the UN/UNOPS policies and procedures will be a definite advantage. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

FACILITIES MANAGER 


Working with the UNOPS logistics personnel, the Facilities Manager will manage and oversee the functions 

and activities of a base or field-camp facility including, but not limited to, facilities’ security, logistics, 

budgets, personnel management, ground and air transport support, re-supply, basic contracting, stores and 

equipment inventorying, premises (contracting, rehabilitating and maintaining), record keeping, petty-cash 

accounting and disbursements. 

Related specific responsibilities: 

Establish and maintain a base or field-camp facility sufficient to support various project needs in full 

compliance with relevant security regulations; 

Oversee recruitment of support personnel as required by the project(s); 

Coordinate the timely payment to all support personnel under direct supervision; 

Plan, assist, arrange, and implement the provision of logistical support to the project offices located 

within the base or field camp facility; 

Conduct the routine and ongoing running of all systems within the facility including overseeing any 

contracted firm’s activities within the facility; 

Assist in maintaining the equipment inventory by conducting regular and random checks of the 

equipment and other valuable items; 

Arrange land and air-travel including arrangement of security clearance for all incoming and 

outgoing missions; 

Manage transport requirements; assign duties to drivers ensuring timely services, issue fuel, 

recording log-books and maintenance and repair/recovery of vehicles; 

Ensure that regular radio reporting procedures are maintained consistent with local security 

measures; 

Address all maintenance problems within the facility; 

Maintain a reasonable and acceptable standard of health and hygiene through the effective 

management and maintenance of facility utilities; 

Perform other duties as required by the UNOPS designated manager. 

Reporting: 

The Facilities Manager will report to the UNOPS designated manager. 

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Masters of equivalent degree in Business Administration or any other related field; additional years 

of relevant work experience, preferably in combination with a relevant bachelor’s degree, may 


Minimum 5 years of experience in the field operations and logistics preferably within UN or a 

military organization; 

Excellent knowledge of computer applications especially the Microsoft suite of programs; 

Excellent interpersonal skills and ability to work in a multi-stakeholder environment; 

Fluency in oral/written English; 

Knowledge of the UN/UNOPS policies and procedures will be a definite advantage. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

SECURITY COORDINATOR 


The Security Coordinator will effectively implement all appropriate risk management strategies, related to 

the safety and security of UNOPS, and the protection of UNOPS assets in mission. Specifically, he/she will 

be responsible for the management, implementation and oversight of all security operations in support of 

UNOPS personnel and UNOPS activities. 


Ensure all functions mentioned below are carried out in an efficient and effective manner whilst 

providing maximum security support to field operations; 

Manage and coordinate security operations ensuring that security procedures are implemented and 

followed as per the UNOPS Country Security Standard Operating Procedures (SOPs); 

Coordinate all emergency/crisis management assets providing a timely and coherent response to 

incidents as they arise; 

Provide additional operational support and guidance to the UNOPS regional security teams as 

required; 

Liaise with and report to the UNOPS Country Chief of Security to ensure that all relevant security 

information is disseminated in a timely manner to the appropriate UNOPS offices, their personnel 

and other stakeholders as required; 

Develop a working relationship with UNDSS personnel and a comprehensive working knowledge of 

the UN Security system; 

Work closely with the UNOPS, Chief of Security to develop an effective security plan to support 

UNOPS operations. Be able to develop a security plan for UNOPS to support all projects and 

activities within the Country of Service; 

Task and guide UNOPS regional security teams and personnel to conduct security assessments and 

threat analysis as required, and where necessary provide feedback on proposed mitigation strategies 

for country and regional specific threats; 

Assist in the design and implementation of project related security strategies, security 

policies/standards and establish a concrete course of action for their implementation and review; 

Liaise with the OC Security Department to ensure that UNOPS and UNDSS training procedures and 

policies are implemented within the project to an acceptable standard; 

Maintain close links with Logistics, Operations and other key stakeholders to ensure that all UNOPS 

projects are implemented with the highest degree of personnel safety and security; 

As required and in coordination with the UNOPS Chief of Security, manage administrative, logistic 

and budgetary issues related to mission safety and security programs/procedures; 

Manage indigenous security and Police forces, conduct limited training and administration for them, 

and deploy them as part of the overall security plan consistent with UNOPS needs; 

Offer leadership, management and tactical guidance to the International Security contracted 

personnel and national security contracted personnel; 

Perform other duties as assigned by the UNOPS Program Manager or OC Chief of Security related 

to personnel safety and security. 

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Reporting: 

The Security Coordinator will report to the UNOPS Operations Centre Director or any other UNOPS 

designated manager. 


Solid military or police academy qualifications with a focus on security and related operations; 

At least 10 (ten) years of progressively responsible experience in security operations and information 

management in a police or military environment. Proven operational unit or sub-unit command, 

personnel mentoring and leadership experience required; 


Professionalism – Excellent skills in information collection and analysis procedures with a view to 

recognizing potential threats and dangers. An ability to exercise sound and strong management 

skills in times of crisis and emergencies. 

Planning and organizing – Excellent planning and organizational skills including the production of 

policy and procedure papers supporting project operations in the country of operations. 

Communication – Ability to provide instructions clearly and concisely both orally and in writing. A 

high sense of discretion and integrity when dealing with sensitive information. Ability to address 

publicly small and large groups of people. 

Judgment and Decision Making – High degree of responsibility, initiative, alertness, physical fitness, 

emotional stability, the ability to prioritize a heavy work load and to delegate accordingly. 

Demonstrates sound judgment in security operation and information management skills. 

Client Orientation – Professional attitude and the ability to build successful working relationships 

with contacts outside of the UNOPS project Security Section. Demonstrate an integrated approach 

and attitude with UNOPS through normal work activities and a thorough understanding of the UN in 

the country of operation. 

Technology Awareness – High standard of computer literacy and an excellent knowledge of security 

information related liaison and analysis. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

SECURITY OFFICER 


The Security Officer will effectively implement all appropriate risk management strategies related to the 

safety and security of project personnel, and the protection of assets in projects. Specifically, the Security 

Officer will promote a high level of security awareness amongst personnel and ensure that security 

procedures and policies are implemented throughout the country. 


Provide security related training to all project personnel prior to deployment and in the field in 

accordance with the UNOPS Standard Operating Procedures SOPs; 

Ensure that changes to security policies/standards are disseminated in a timely manner to the 

appropriate UNOPS offices, their personnel and other stakeholders as required; 

Develop a close working relationship with UNDSS personnel in the Country of Service and maintain 

a comprehensive working knowledge of the UN Security system; 

Conduct security assessments as required, to ensure that effective mitigation strategies have been 

implemented to counter country-specific threats. Evaluate and test evacuation/emergency plans to 

ensure they are compatible with existing UNDSS plans; 

Audit office emergency/contingency plans to ensure effective implementation including rehearsals to 

assess personnel familiarity with emergency measures; 

Ensure that UNOPS and UNDSS training procedures and policies are followed and that all training 

meets recognized standards; 

Provide training for UNOPS national and international personnel in order to enhance security 

awareness and promote a solid organizational safety culture; 

Work closely with the Logistics, Operations and other key stakeholders to ensure that all projects are 

implemented with the highest degree of personnel safety and security, throughout regions specific to 

your area of responsibility; 

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Provide regular field based training and pro-actively encourage all personnel to follow UNOPS and 

UNDSS mission security guidelines and procedures; 

As required and in coordination with the Project Manager and Security Coordinator, manage 

administrative, logistic and budgetary issues related to mission safety and security 

programs/procedures including locally hired office personnel and security personnel; 

Perform other duties as assigned by the Project Manager and Security Coordinator related to 

personnel safety and security. 

Reporting: 

The Security Officer shall work under the supervision and direction of the UNOPS Chief of 

Security, Security Coordinator or Project Manager, as the organization requires. 

Minimum Qualifications & Experience Required: 

Solid military or police academy qualifications with a focus on security and related operations; 

Additional experience in the United Nations missions, international peacekeeping, humanitarian or 

emergency operations, strategic security planning/analysis and advanced security training with 

national or international security agencies or private organizations is highly desirable; 

At least seven (7) years of progressively responsible experience in security operations and 

information management in a police or military environment. Proven operational unit or sub-unit 

command, personnel mentoring and leadership experience required; 


A high level of computer literacy in Microsoft Office suite of programs; 

An excellent command of both written and spoken English; 

Excellent interpersonal, communication and negotiation skills, including ability to collaborate with 

police, military and government officials on a wide array of security matters; 

Proven ability to work in difficult conditions and in stressful and high risk environment; 

Dedication, pro-active/creative thinking, flexibility and aptitude to work in team-oriented structures. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

FIELD MEDIC 


The Field Medic will be based and will operate from project locations, which may be in remote and 

hazardous areas. The Field Medic shall be responsible for health, hygiene and proper medical care of the 

field based personnel. 


Prepare a medical plan for the safety of all personnel in the field. The Medic will have a major input 

into related security and UN plans for emergencies including evacuations; 

Ensure that all personnel are trained in basic and advanced field first aid on a regular basis with 

frequencies not longer than six months; 

Align all medical practices with the relevant guiding rules and regulations coming from formal 

medical legislation and UN directives; 

Take part in training for emergency/crisis situations consistent with stated plans and procedures; 

Provide additional training to security personnel, and other personnel as can be accommodated; 

Develop a working relationship with other organizations such as emergency hospitals, medical 

centres, etc to ensure timely treatment of the personnel when and as required; 

In conjunction with the community development sections, develop a public relations/community 

development medical assistance plan for the benefit of local communities whilst Project construction 

is moving through various areas; 

Participate in patrol and convoy activities where movement is through high risk areas; 

Undertake field medical tasks where death or injury may be sustained by Project personnel due to 

malicious acts including IEDs, shootings, ambushes, etc; 

Participate in authorized activities where an In-Extremis Support situation exists. Clearance to do 

this will be through the Project Manager or as stated in Project SOPs. 

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Perform other duties as assigned by the Project Manager or the Security Coordinator related to field 

environmental scenarios. 

Reporting: 

The Medic will report directly to the UNOPS Project Manager whereas daily tasking may be 

undertaken by the Security Coordinator. Status reports on training, health, and critical equipment 

and stores will be required as designated by the UNOPS Project Manager. 


Masters or equivalent degree in Doctorate in Medicine; additional years of relevant work experience 

in combination with a relevant bachelor’s degree may substitute for the requirement for a master’s 

degree; 

Residency in one of the medical specialties, preferably internal medicine/Infectious Diseases or 

related fields. Training and experience in tropical medicine is highly desirable. 

At least 5 years of progressively responsible experience in clinical, after residency with some 

managerial experience. 

Experience in management of a field medical station; 

Sound experience and knowledge in: 

Routine maintenance of personnel health and hygiene; 

Treatment of minor and major illnesses, sprains, cuts, abrasions, burns; 

Treatment of heat and cold illnesses; 

Treatment of major trauma injuries; 

Suturing; 

Use of S4 Drugs; 

Treatment of blast and gunshot injuries; 

Preparation and selection of correct patient field evacuation means; 

Commencement and maintenance of IV therapy; 

Maintenance of airways and introduction of artificial airways; 

CPR and EAR; 

Splinting of upper and lower limbs; 

Breaks; 

Amputations; 

Injuries sustained by mines 

Fluency in written and oral English; 

Ability to address publicly small and large groups of people; 

Excellent planning and organizational skills; 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

COMMUNITY DEVELOPMENT OFFICER 


UNOPS’ Community Development approach is holistic and cross-sectoral. To enhance the effectiveness and 

value of the projects and ensure that UNOPS does not focus only on horizontal and vertical structures’ 

construction and maintenance, it addresses such diverse issues as mainstreaming of vulnerable groups, 

infrastructure development, rural development, community planning, etc. 

Through predominantly field-based involvement in the programme the Community Development Officer 

(CDO) will be responsible for ensuring that desired impact on the community is achieved, monitored and 

reported and that community needs and views are reflected and incorporated into a specific project 

throughout its entire duration. In doing so, the CDO will propose new ways of reflecting, monitoring, 

reporting and planning for community impact where appropriate, so as to increase programme effectiveness. 

Based on an understanding that community development cannot take place in isolation of government 

priorities for reconstruction and development, the CDO will contribute to the identification of community 

needs through study of relevant international, national, regional and local-level policy documents and 

through interaction with relevant government structures at all levels, with partner agencies and with 

community groups, other CDOs and with other OC Community Development structures. The CDO will then 

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ensure that needs are brought to the attention of multiple Donor/NGOs/Government agencies in the host 

country for effective and timely resolution. 


Obtains and analyses information and documentation on international, national, regional, district and 

local-level priorities for Reconstruction and Development and ensures that regional project planning, 

progress and impact reflect the objectives outlined; 

Through close cooperation with relevant personnel, partner agencies and through networking 

activities, builds/strengthens relationships with concerned government, agency and local 

stakeholders and ensures their participation in all planning, monitoring and reporting of the projects; 

Through working alongside concerned government structures, ministries and representatives, helps 

to build capacity of government and community structures, so as to enable them to participate 

effectively in project planning, monitoring and reporting; 

Based on an understanding of government, regional and local priorities promote ways of improving 

monitoring, reporting and planning for sustainable community impact and ensure that all relevant 

stakeholders, including donors are involved and kept informed, as related to the UNOPS projects; 

Through close coordination with national Community Development groups and personnel at the 

regional and local level, promote the collection of qualitative and quantitative information reflecting 

the impact of the project on the lives of individuals and entire communities in a holistic, 

developmental way; 

Assists with the integration of communities, their needs and input into the planning and 

implementation of the projects; 

Increases the capacity of local communities, including Community Development Groups, to 

organize, plan, and develop their communities beyond the construction and maintenance of UNOPS 

structures; 

Any other tasks as assigned by the Community Development Manager, as related to the successful 

implementation and completion of the UNOPS projects. 

Reporting: 

The CDO will primarily report to the UNOPS Operations Centre Director or any other UNOPS 

designated manager as the situation demands. 

Required Competencies and Knowledge: 

Knowledge of and experience with rural–community involvement, grass root level development in 

developing countries for the purpose of community based development; 

Previous experience in developing countries with similar conditions to those in the Countries of 

Service under consideration will be an advantage; 

CDO is required to work in field conditions in areas where the risk level could be high to extreme 

therefore it is necessary that CDO has reasonable experience in such conditions; 

Previous experience with the UN would be an advantage; 

Proven ability to work as part of a team; 

Ability to develop and maintain excellent contacts and working relationships with senior government 

officials, private sector organizations, donors, and other UN Agencies; 

Knowledge of capacity development requirements for vertical and horizontal construction projects in 

areas where community participation and approval is essential and where security may be a 

significant issue; 

Willingness to travel throughout the Country of Service; 

Ability to mentor national personnel and community leaders in post-conflict development strategies. 


Masters or equivalent degree in International Relations or Community Development; additional 

years of relevant work experience in combination with a relevant bachelor’s degree may substitute 

for the requirement for a master’s degree; 

Minimum five (5) years of community development experience; 

Solid experience in developing countries; 

Sound strategic planning and Project Cycle Management experience; 

Good experience in design of Monitoring and Evaluation mechanisms for reflecting impact in a 

holistic, development, community-focused way; 

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Demonstrated experience in mobilization of funds from Donors; 


Previous experience in developing countries with similar conditions to those in Countries of Service 

under consideration will be an advantage. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

GRANTS MANAGEMENT OFFICER 


Under the direct supervision of the UNOPS Project Manager the Grants Management Officer is required to 

perform the duties and responsibilities related to planning of activities, selection of grantees, implementation 

of the activities and reporting on the utilization of grant funds for the projects in his/her portfolio. 


1. Planning: 

Develop NGO grant fund procedures and necessary supporting documentation (Request for 

Proposals, Evaluation Criteria, NGO Proposal Forms, etc.); 

Establish and update work plans for the announcement, reception, monitoring and evaluation phases 

of NGO Grant Funds. 

2. Selection: 

Organize selection panels for NGO proposals, based on UNOPS applicable procedures; 

Participate in selection panels if needed; 

Maintain minutes and records of selection panels’ decisions; 

Communicate with applicant NGOs regarding selection outcomes. 

3. Implementation: 

Negotiate agreements with selected NGOs on the basis of UNOPS applicable procedures; 

Maintain documentation on all agreements signed by NGOs; 

Liaise with Procurement and Finance departments for processing NGO agreements and payments in 

due time and according to UNOPS applicable procedures; 

Liaise closely with contracted NGOs for the timely and satisfactory completion of all administrative 

matters in relation to concluding and implementing projects funded by UNOPS grant funds; 

Monitor the implementation of the projects funded by UNOPS grant funds; 

Provide advice and directions to NGOs for solving minor issues in relation to grant project 

implementation; 

Seek advice and decision from UNOPS Project Manager for serious issues in relation to 

implementation of grant projects by NGOs; 

Advise the UNOPS Project Manager on issues relating to grant management and capacity-building 

of NGOs where necessary. 

Reporting: 

Review and file all reports received from implementing NGOs; 

Establish and maintain a systematic filing system of key documents in relation to the grant funds; 

Submit bi-weekly sitreps to the UNOPS Project Manager, participate in the preparation of monthly, 

semi-annual and annual reports to donors; 

Contribute to regular project progress reports prepared by the UNOPS Project Manager. 


Master’s or equivalent degree in administration, project management, political science or related 

subject; additional years of relevant work experience in combination with a relevant bachelor’s 

degree may substitute for the requirement for a master’s degree; 

Minimum of five (5) years of experience of work in civil society projects. 

Good experience in project administration. 

Prior experience with the UN is highly desired. 

Proficiency in usage of computers and office software packages. 

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Excellent command of oral and written English 

Other required competencies: 

Demonstrates commitment to UNOPS mission, vision and values; 

Excellent interpersonal skills, ability to work in a multi-cultural team environment; 

Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. 

Confidence in dealing with national and international colleagues, client institutions, government and 

non-governmental organizations; 

Ability to think strategically; 

Ability to work under pressure and according to tight deadlines; 

Ability to implement instructions with minimum supervision; 

Consistently approaches work with energy and a positive, constructive attitude; 

Highly organized and systematic in carrying support tasks; 

Excellent archiving skills and meticulousness in filing. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

MONITORING AND EVALUATION OFFICER 


Working under the supervision of UNOPS Project Manager the Monitoring and Evaluation Officer in close 

collaboration with local authorities will provide monitoring services to the civil society support projects 

implemented through labour-intensive, small grants and vocational training programmes. 


Public Works implemented through labour-intensive programmes 

Quality assurance checks for the procurement of tools used for public works; 

Verification of the process of identifying workers for labour-intensive programmes implemented by 

local municipalities; 

Monitor workers registration process by the municipalities; 

Monitor and quality assurance spot checks during the public works on project sites; 

Monitor attendance of workers in accordance with the approved list of beneficiaries and check on the 

attendance list maintained by the municipalities; 

Verification of payment list in accordance with the approved list of beneficiaries; 

Monitor of payments sites administered by the municipalities and agreed payment procedures based 

on the agreed payment schedule; 

Monthly monitoring reports (work progress, quality assurance, payments, attendance). 

Infrastructure Rehabilitation 

Based on the procurement plan prepare and discuss with the project partners a monitoring plan; 

Conduct regular checks and apply quality assurance measures during the work of the contracted 

communities on the infrastructure project sites; 

Monitor time management of the infrastructure projects as compared to the work-plan and project 

scheduling agreed with the contracted communities; 

Monitor infrastructure project cost management; 

Monitor infrastructure project quality assurance procedures applied by the contracted communities 

and report back to UNOPS on the quality of the works; 

Establish infrastructure project risk management plan and the system of early warning system on 

possible mismanagement by contracted communities; 

Monitor involvement of the municipalities in the procurement at the stages when their inputs are 

required (BOQ, technical designs and specifications, etc.); 

Certify completion of works in conformity with initial specifications; 

Report to UNOPS on safety on the workplace provided by contracted communities on the 

infrastructure projects sites. 

Support to income generation activities, including vocational training 

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Verification of the identification process of the beneficiaries pre-selected by local authorities for 

small grants support in accordance with the agreed criteria; 

Prepare and submit to UNOPS a verification report on the beneficiaries’ selection process; 

Monitor the process of beneficiaries’ enrolment for the training provided by Vocational Training 

Centres and the training activities; 

Monitor the process of the business plans and application evaluation and the final selection of the 

beneficiaries of the small grants assistance; 

Prepare and submit to UNOPS monitoring report on the selection process; 

Monitor vocational training activities and report on quality of services provided by the contracted 

firms and trainers; 

Prepare and submit to UNOPS a monitoring report on vocational training; 

Monitor delivery of the mobile vocational training units and tool kits procured by UNOPS and 

certify on the handover and quality of goods delivered; 

Monitor distribution of small grants and tool kits to the beneficiaries; 

Monitor the small business projects during their implementation and report to UNOPS on the status 

of implementation; 

Monitor and verify the payment of the grants by the beneficiaries in accordance with the terms and 

conditions of repayment agreed and approved by UNOPS; 

Reporting: 

Monthly monitoring reports covering the three monitored components as per details instructions 

above; 

Semi-annual evaluation reports analyzing rate of project implementation and initial impact of project 

activities; 

Final evaluation report (to be delivered latest 2 months after completion of project) reviewing 

overall project achievements against planned outputs as well as impact on beneficiaries (institutions, 

individuals); 

Detailed TORs for the mid-term and final evaluation exercises will be discussed with the Monitoring 

and Evaluation Officer at the beginning of contract execution so that needed preparatory work and 

data collection can be organized at the outset of the project. 


Master’s or equivalent degree in public administration, community development, statistics, social or 

development related studies; additional years of relevant work experience in combination with a 

relevant bachelor’s degree may substitute for the requirement for a master’s degree; 

At least five (5) years of practical experience in the area of monitoring, assessment, reporting, policy 

analysis; 

Excellent interpersonal and communication skills; 

Strong organizational and time management skills; 

Excellent analytical skills; mature judgment combined with a proactive, energetic approach to 

problem solving; 

Fluency in spoken and written English; 

Ability to work with a wide cross-section of partners: Government, NGOs, communities, media and 

international donors; 

Knowledge of and complete comfort with computer applications is essential (including organization 

of public presentations in PowerPoint). 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

COMMUNICATIONS AND INFORMATION TECHNOLOGY OFFICER 


The Communications and Information Technology Officer (CITO) is required to operate from project 

locations which may be in remote and hazardous locations where he/she will be required to set-up and look 

after the Project’s communications and IT infrastructure. 

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In particular, the CITO responsibilities include the following: 

Prepare a communications and IT infrastructure plan for designated UNOPS project in conformance 

with UNOPS Operations Centre plans and integrate the project plans to the OC plan. The CITO shall 

have a major input into related security plans for communications, especially for emergencies 

including evacuations, tracking, HF and VHF standing radio systems; 

Ensure that all project personnel is trained in applicable communications protocols; 

Take part in training for emergency/crisis situations consistent with stated plans and procedures; 

Manage IT system creation and installation, and maintain systems during usage; 

Arrange technical support for IT and communications systems located within the project’s base and 

field locations; 

Regularly review existing systems and recommend improvements, system upgrades, or replacement; 

Develop methods and systems to move and erect masts and aerials in remote and city locations 

supporting project’s communications links; 

Provide assistance to other UNOPS projects’ offices to address IT problems; 

Advise on communications systems and configurations for specific regions under changing weather 

and atmospheric conditions; 

Participate in equipment selection, trials, and implementation; 

Undertake field communications assessments and reconnaissance to support future and current 

project activities and developments; 

Participate in authorized activities where an In-Extremis Support situation exists; 

Perform other duties as assigned by the Project Manager. 

Reporting: 

The CITO will report directly to the UNOPS Project Manager. 


Masters or equivalent degree in Computer and Information Systems or other IT related field; 

additional years of relevant work experience, preferably in combination with a relevant bachelor’s 

degree, may substitute for the requirement for a master’s degree; 

At least five (5) years of progressively responsible professional experience in management of 

communications and information technology related functions, of which at least two years should be 

on the international level. Experience must include the management and preservation of electronic 

records, migrating and maintaining digital archives and applying information technology to archives 

functions. 

Sound and proven experience and knowledge of communications equipment and networks; 

 

 

HF and VHF systems consistent with UN protocols, regulations, and SOPs; 

Radio procedures based on military and UN requirements, e.g. sending and receiving messages, 

the phonetic alphabet, daily radio maintenance, aerial configuration, etc.; 


Previous experience in developing countries with similar conditions to those in Countries of Service 

under consideration will be an advantage. 

_____________________________________________________________________________________ 

_____________________________________________________________________________________ 

DATA COLLECTION OFFICER 


Under the supervision and direction of the Officer in Charge (OIC) of the Rapid Response Team (RRT) 

deployed to a disaster or emergency area the Data Collection Officer (DCO) will deploy to the field from a 

command centre hub and collect specified data. The data will be used to develop plans and responses to 

mitigate the effects of the disaster. 


Maintain and operate a motor bike or quad bike in cross country terrain; 

Operate independently and navigate in unfamiliar terrain in all weather conditions in remote 

locations; 

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Collect data using a supplied PDA and upload data through the mobile command centre hub; 

Interview (through a translator, if necessary) villagers, citizens, government officials and para 

military personnel of the disaster affected area and populate the PDA with obtained information; 

Evaluate inputs as they are being provided by the people and follow up with relevant questions to 

obtain an appropriate response; 

Identify risks, opportunities, hazards and any other information which would be useful for the 

disaster command centre to be able to make informed decisions. The focus must be on risks to the 

affected communities; 

Operate a digital camera and capture relevant photographs that demonstrate the extent of problems, 

issues and/or damage; 

Operate a back pack Codan HF and VHF radios to maintain communications with the mobile Hub 

and Command Centre; 

Immediately report dire emergencies and provide immediate assistance to those involved until 

assistance arrives; 

Perform other tasks as directed by the OIC RRT. 

Reporting: 

The DCO will report directly to the Mobile Hub Team Leader and provide all inputs and data to this 

individual. An after action report is to be submitted to the RRT OIC prior to departing the mission. 


Hold a current motor bike license; 

Ability to operate a PDA and the internet systems to upload data; 

At least three (3) years of progressively responsible experience in working with groups and the 

public; 

Proven ability to operate independently and without supervision in hostile environments; 

Good operational leadership experience in stressful and demanding situations; 

Excellent interpersonal skills; 

Basic understanding of mechanics and ability to operate a motor bike on all terrains; 

Fluency in written and oral English; 

Ability to address publicly small and large groups of people; 

Ability to adapt to varying conditions; 

Knowledge and experience in use of Emergency Info Systems; 

Experience in survey work and data collection is a definite advantage; 

Sound planning and organizational skills to deploy to the field over an extended number of days. 

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ANNEX II-C 

CONTRACTOR REQUEST FORM 

Reference: Long Term Agreement [INSERT AGREEMENT NUMBER] 

Date: [INSERT DATE] 

We, [INSERT THE NAME OF THE UNOPS HIRING UNIT], hereby request [INSERT LTA 

HOLDER’S NAME] the following Contractor(s): 

Country of Services: 

Duty Station: 

Number of Contractor(s) required: 

Category of the Contractor(s): 

Level of the Contractor(s): 

The proposed fee: 

Expected Start Date: 

Designated Manager (Supervisor): 

Detailed TOR attached: 

_______________________ 

_______________________ 

_______________________ 

Local/International (please delete unwanted option) 

_______________________ 

_______________________ 

_______________________ 

_______________________ 

YES/NO (if no, please indicate the reason) 

Please provide us with the details of the suitably qualified and available Contractor(s) within the 5 

working days from the date of this request. 

Signed by: 

______________________ (UNOPS authority) 

UNOPS Contact Information: 

[insert full name of office] 

[insert postal address and/or street address] 

[insert postal code, city and country] 

Attn: [insert name & title of contact person] 

Tel: [include the country and city code] 

Fax: [include the country and city code] 

E-mail: [insert e-mail of contact person] 

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ANNEX II-D 

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ANNEX II - UNOPS

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