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UPS My Choice® FAQs

Document ID

Document ID CU1502

Version

Version 7.0

Status

Status Published

Published Date

Published Date 12/19/2023
Title
UPS My Choice® FAQs
Body

UPS My Choice® allows you to manage your UPS package deliveries. Below are answers to some frequently asked questions about UPS My Choice®.


WHAT CAN I DO WITH UPS MY CHOICE®?

Take control of your UPS delivery! Some of the features of UPS My Choice® include:

  • Hold for Will Call (UPS Customer Center)
  • Deliver Package on Another Day
  • Deliver to a UPS Access Point™
  • Delivery Alerts
  • Delivery Planner
  • Estimated Delivery Time
  • Authorize Shipment Release
  • "Leave at" Instructions
  • Leave with Neighbor
  • Confirmed Delivery Window

Note: Some options may not be available for every delivery. UPS may use discretion and deliver to an Access Point. Some of these features are available for a small fee. For more information, visit: https://www.ups.com/us/en/services/tracking/mychoice.page

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HOW DO I SIGN UP FOR UPS MY CHOICE®?

Visit the UPS My Choice® page, then select Sign Up. Once you create a user ID and password and provide your name and address, you’ll receive a verification email to complete the setup process.

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HOW DO I MANAGE MY DELIVERY USING UPS MY CHOICE®?

Log in to UPS.com, then enter your tracking number and select Track. After that, follow the prompts for whichever feature you wish to use.

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