400 Bad Request when using bank account tokenize method #473
Description
General information
- SDK version: 3.54.2
- Environment: Production
- Browser and OS: Chrome Version 78.0.3904.70 (Official Build) (64-bit) Windows 10
Issue description
When using the usbankaccount.tokenize method I'm getting
"POST https://production.plaid.com/link/item/mfa 400 (Bad Request)"
Here's how I'm calling the tokenize method:
export default async () => {
let auth = //production tokenization key
try {
//exchange token for client instance
let client = await Client
.create({
authorization: auth
})
.catch(err => {
console.log(err);
});
//create usbankaccount instance
let usbankaccount = await UsBankAccount
.create({
client
})
.catch(err => {
console.log(err);
});
window["BRAINTREE_CLIENT"] = client;
window["BRAINTREE_USBANKACCOUNT"] = usbankaccount;
} catch (e) {
//error initializing
}
};
...
let bankLogin = {
displayName: this.display_name,
ownershipType: this.ownershipTypeInput.value,
billingAddress: {
streetAddress: this.billingAddressStreetInput.value,
extendedAddress: this.billingAddressExtendedInput.value,
locality: this.billingAddressLocalityInput.value,
region: this.billingAddressRegionSelect.value,
postalCode: this.billingAddressPostalInput.value
}
} as any;
if (bankLogin.ownershipType === "personal") {
bankLogin = { ...bankLogin, firstName: this.firstNameInput.value };
bankLogin = { ...bankLogin, lastName: this.lastNameInput.value };
} else {
bankLogin = { ...bankLogin, businessName: this.businessNameInput.value };
}
let nonce;
try {
nonce = await window["BRAINTREE_USBANKACCOUNT"].tokenize({
bankLogin: bankLogin,
mandateText: this.mandate
});
} catch (e) {
//error getting paymethod nonce
return;
}
This is the error I get on the UI
When "Setup Account" is selected it just opens the banks homepage
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crookedneighbor commentedon Oct 30, 2019
I assume this error happens after the plaid modal opens and after you've selected the specific SDCCU bank. Is this happening for other banks as well? or just that one?
I've forwarded this issue onto our Bank payments team and will have them contact our partner Plaid to see if we can get some insight into this. I suspect there's a specific setting you have to enable on your SCCCU bank account to allow it to be accessed by Plaid.
rajsharma714 commentedon Oct 30, 2019
For me, when I used it, I completed the payment form, verified with Plaid successfully, after the Plaid successful verification, it took me back to the payment page to submit the payment, I clicked SUBMIT, and Plaid popped up again, so I did it again, and once again, successful Plaid verification, clicked SUBMIT again, and same thing, it keeps looping. Hopefully I've explained this in a non confusing way.
crookedneighbor commentedon Oct 30, 2019
Please open a support ticket with your public merchant ID so we can inspect your account: https://help.braintreepayments.com/
bengarrr commentedon Oct 30, 2019
I was able to get it to work with another bank login. There must be something on my bank account's end that doesn't support Plaid.
I'm getting this error back from the Tokenize method now
I'm assuming the ID it says is not found is the
clientMutationId