Curriculum Vitae - USC School of Social Work
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Page 1 of 3 CURRICULUM VITAE MELISSA SINGH ACHP-SW, LCSW (FL & NJ), MSW, MS-HSA School of Social Work University of Southern California Virtual Academic Center (VAC) melissa.singh@usc.edu EDUCATION Ed.D. 2018 University of Southern California Organizational Change and Leadership Expected M.S.W. 2006 University of Central Florida, Orlando, FL Social Work M.S.-H.S.A. 2000 University of Central Florida, Orlando, FL Health Administration B.A. University of South Florida, Tampa, FL Psychology 1999 CERTIFICATIONS Advanced Certified Hospice and Palliative Care Social Worker Field Traumatologist Marriage and Family Therapy Health Care Information Systems Certificate Managed Care Certificate Certified Pharmacy Technician NASW Green Cross University of Central Florida University of Central Florida University of Central Florida Pharmacy Technician Certification Board TEACHING EXPERIENCE University of Southern California - VAC (an asynchronous and synchronous learning environment) Clinical Assistant Professor July 2014 – present Teaching responsibilities include: Virtual & Community Based Field Practicum & Integrative Learning. Adjunct Faculty August 2013 – September 2014 586a & 587a – Field Seminar Instructor, Academic Advisor & Field Liaison 586b & 587 b – Field Seminar Instructor, Field Liaison VFP – Virtual Field Placement Instructor & 587a – VFP Field Seminar Instructor & Field Liaison University of Central Florida - Orlando, Florida Adjunct Faculty HSA 3170 – Healthcare Finance SOW5235 – Social Welfare Policies and Services MELISSA SINGH, ACHP-SW, LCSW ♦ melissa.singh@usc.edu current as of: 11.20.2015 Page 2 of 3 SOW 5404 – Social Work Research SOW 6536 – Full Time MSW Field Seminar II HIM 4656 – Healthcare Systems SOW 5105 – Human Behavior and the Social Environment I SOW 6914 – Integrative Research Project in Clinical Practice University of Central Florida – Orlando, Florida January 2000 – December 2000 Graduate Teaching Assistant – Health Information Management Program Development and presentation of lectures; organization and maintenance of student records; recruitment of students; lab assistance including installation and maintenance of software and general office duties REVIEWER Journal of Forensic Social Work, 2014 – present Home Health Care Services Quarterly, 2015 - present PRESENTATIONS – NATIONAL Singh, M. I., Bell, M. & Islam, N. Evaluating Professional Standards at USC Telehealth: Implications for Virtual Field Education. Social Work Distance Education Conference, Council on Social Work Education, Indianapolis, IN. April, 2015. Singh, M. I., Bell, M. & Angulo, R. A Relational and Reflective Supervision Model: Implications for a Successful Field Practicum Supervision Session. National Association of Social Work State Conference Orlando, FL. June, 2015. Singh, M. I., Phillips, E., Wood, G., & Morris, B. Designing, Building, and Teaching a Virtual Field Practicum: Experiences from the Frontline. Council on Social Work Education. October, 2015. PROFESSIONAL EXPERIENCE Clinical Social Work Experience Christian Service Center – Ocoee, Florida Social Worker & Field Instructor October 2006 – December 2014 Providing consultation on individual cases, co-facilitating groups on a supervisory level: Elementary Aged Anger Management, Teen and Care for the Caregiver, supervising BSW and MSW Interns Crisis Care Network – Nationwide Crisis Care Network Specialist January 2009 – present Critical Incident Response & Disaster Assistance Response Team Interim, Home Health Agency – Orlando, Florida Medical Social Worker November 2012 – December 2014 Completing in home health medical and VA assessments under the Caregiver Support program on a per diem basis NurseFinders, Home Health Agency – Orlando, Florida Medical Social Worker November 2012 – December 2013 Completing in home health medical assessments on a per case basis Vitas, Innovative Hospice Care – Orlando, Florida Community Liaison April 2009 – January 2010 Educating the community on the hospice program; presenting hospice criteria and benefits to a variety of audiences; finding creative ways to market to unique areas to discuss the hospice benefit Social Worker May 2006 – April 2009 Provides psychosocial support to the patient/family unit; define social service goals for alleviating these MELISSA SINGH, ACHP-SW, LCSW ♦ melissa.singh@usc.edu current as of: 11.20.2015 Page 3 of 3 problems; and help provide both the counseling and casework needed to meet these goals Interim Senior Social Worker from 2008-2009 responsible for organization and facilitating meetings, coordinator of education/trainings, maintaining the on-call schedule and communicating with senior management regarding critical social work issues Healthcare Management Experience Health Central – Ocoee, Florida Volunteer Services Coordinator March 2004 – April 2006 Interview, train and supervise night and weekend volunteers; assist the director with various projects; support the auxiliary services; providing creative ideas and solutions to improve the department Lake County Department of Health – Eustis, Florida Interim Medical Reserve Corp Coordinator July 2004 – September 2004 Maintain the Medical Reserve Corp program through assisting members; updating files and the Access database; completing research for upcoming trainings; coordinating volunteer efforts during Hurricane Frances; updating senior staff on the progress of the program and creating reports Priority Healthcare Corporation – Lake Mary, Florida Manager, Strategic Integration July 2002 – July 2003 Manage new projects & programs to secure the highest level of customer service in partner integration; maintain an effective relationship with partnering manufacturers; manage projects from the pipeline through FDA approval to ensure successful market outcomes; create process flows, SOPs and organizational charts; ensure adherence to guidelines as mandated by the government as well as our partners; creation of accurate reports to manage programs efficiently; hire and train employees for new programs; creation of programspecific database designs Strategic Sales Support Administrator December 2000 – July 2002 Project manager for Managed Injectables program; coordination of marketing efforts and materials; building the internal foundation to support the responses to RFPs and guarantee all RFP elements were possible and in place; prepare documentation packages and presentations for response to RFPs for Strategic Alliance team and Corporate Accounts team; creation and management of Strategic Alliance database; run monthly queries and analyze data for various reports; creation and examine monthly segment sales; develop and maintain over 200 websites in coordination with physician practices nationwide COMMUNITY SERVICE Vice Chair, Steering Committee, Central Unit, NASW Florida 2015 Member, Central Florida Hindu Youth Movement, 2015 OCPS, Farmworker Jobs & Education Program Advisory Board, 2012 - 2015 Secretary, The Association of Asian Cultural Festivals, 2012 - 2014 Raised Over $4000 for The American Cancer Society, 2010 UCF School of Social Work, Community Advisory Committee, 2009 -2013 Director of Operations, Healthcare Connect that presents Healthcare Industry Night, 2009 – 2010, Created the Melissa Singh Scholarship for the UCF School of Social Work, Graduate Program, 2009 Family Case Worker September, Red Cross, 2005, worked during Hurricane Katrina MELISSA SINGH, ACHP-SW, LCSW ♦ melissa.singh@usc.edu current as of: 11.20.2015
