Verve Mastercard® Reviews 8,467

TrustScore 5 out of 5

4.8

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, highlighting the politeness, knowledge, and efficiency of the staff. Consumers appreciate the agents' ability to resolve issues quickly and provide clear, step-by-step explanations. Many reviewers specifically commend the patience and accommodation shown by representatives when addressing their concerns. People also value the helpfulness and understanding demonstrated by the staff, with several reviewers mentioning specific instances where agents went above and beyond to assist them. The service provided is often described as prompt, courteous and professional. However, opinions on payment processes are mixed, with some customers reporting issues with the system and associated fees.See more

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Rated 5 out of 5 stars
Verified

Everyone is always so pleasant and friendly. And will not stop until they solve the problem. And to me thats what makes this company number 1 to me. I appreciate you very much, and want to thank... See more

Rated 5 out of 5 stars
Verified

They heard my problem and even though my late payment was because of Wells Fargo's era in their bill pay system.. the young lady made sure Verve got my payment in a timely fashion without jeopardizing... See more

Rated 5 out of 5 stars
Verified

Thank you very very very much for immediately allowing me to provide you with my New Phone Number and My New Email Address. VERVE is absolutely pleasing, and wonderful at Providing Such Services! T... See more

Rated 5 out of 5 stars
Verified

They were very courteous and professional in helping me understand a email I received. N let me know what my available balance was without me asking.

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Company details

  1. #56 of 251 best companies in Non-Bank Financial Service

About Verve Mastercard®

Information provided by various external sources

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.

A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Replied to 67% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I really appreciated your call me

I really appreciated your call me , I didn’t pay attention to a due date , but now i would be ready to do it every 3rd of the. Month . On more time you are a great company.

Date of experience: August 04, 2025

Rated 5 out of 5 stars
Verified

Everyone is always so pleasant and…

Everyone is always so pleasant and friendly. And will not stop until they solve the problem. And to me thats what makes this company number 1 to me. I appreciate you very much, and want to thank you.

Sincerely Barbara Edwards

Date of experience: August 03, 2025

Rated 5 out of 5 stars
Verified

Great service

Yes, the guy answered the phone. He was very helpful. Very understanding. Ask me a couple questions. Answer those. And with the call was completed.

Date of experience: August 03, 2025

Rated 1 out of 5 stars

Worst card ever run for your life.

I don't know how many lies you put on here that this is a good card. All this card does is drain your account charges you a yearly fee plus monthly fees plus interest fees plus credit fees run for your life never get this card. Meanwhile, your credit never goes up. It's a piece of junk.

Date of experience: July 31, 2025

Rated 5 out of 5 stars
Verified

Superb Customer Service

The friendly demeanor of the representative was refreshing. The individual was extremely knowledgeable and attentive. The company is definitely doing customer service right!

Date of experience: July 30, 2025

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