VIP Communications Reviews

Date of experience: March 03, 2023

I started using VIP for my foreign calls not too long but am loving what am experiencing thus far. My sister have been with them for over 5 years now & she’s always happy with the results as well so she inducted me into the family. I recommend it to everybody to use it. It’s fast, safe & secure.

Date of experience: August 31, 2019

March 10, 2021

VIP has been servicing my cars over the years, many years. They always did right by me. They are highly professional and knowledgeable and they always go beyond the extra mile for their customers. I will never go anywhere else to have my car serviced. Thank you VIP!

Laurentiu Traineanu

Date of experience: March 10, 2021

I should have known sooner about VIP Communications. But late is better than never, and VIP Communication is here to stay!

VIP Communication is much better than any system that I have previously used, including Whatsapp, Viber ( with all their ads and call interruptions ), and Calling Cards, which scheme on stealing money and provide poor service.

VIP Communications is now my choice for connecting with friends and relatives abroad. And I am very happy with it.

The system is efficient. You will discover that once you subscribe to it. You call their 800 number, next dial the access code that you are given and then call your destination number and VOILA! You are talking to the person you wanted on the other side of the globe.

Date of experience: April 12, 2020

I'm so exited to be able to speak to my people in Kenya after a long absence from them. You see what; it's direct, instant and no delay of having to wait as it's experienced using wifi.

Date of experience: January 29, 2020

I gave a 4 star because the call setup procedure on the website doesn’t include you calling the customer service for final setup.
I did all what the procedure says but when I tried to make a call using the app, it said my pin was invalid until I called the customer service and the lady had to do something on her end.
Other than this, the call clarity was awesome and having a $10 bonus was a plus.

Date of experience: April 13, 2019

Been a VIP Connect user for 10+ years. I would rate this service as fair to good on most days.
However I've recently noticed that calls made to Nairobi (actually Kenya as a whole) display a local number on the recipient caller ID rather than the callers number. I found this quite suspicious and notconvinced calls are guaranteed privacy.
This wasn't the practice when I started using the service.
If a call recipient has Truecaller app installed it displays the call as initiating from some random Kenyan numbers and names not related to the caller initiating the call/VIP account holder.

Date of experience: December 20, 2021

Checking and Reloading funds is easy and convenient. Rates for international call are average. Also dialing out is odd but you will get used to it after using it a few times.

Date of experience: November 13, 2020

I have an account with VIP that I have not used for years.
I called them to activate it and they were very helpful and efficient.
They even applied my old balance to my new account, now that’s good honest service !

Date of experience: December 22, 2020

1.The automated voice we first hear is very soft. Almost not audible.
2. We tried at least twice, around 2 am Kansas time and there was no connection . Why?

Otherwise excellent service.

Thank you,

Date of experience: April 15, 2020

Those who expect to reap the blessings of freedom, must, like men, undergo the fatigue of supporting it. ~ Thomas Paine

Date of experience: May 17, 2023

I needed help in making calls using my VIP account and a representative from customer service was able to walk me through the process with tremendous patience...thank you! Great team, great customer service!

Date of experience: September 24, 2020

VIP is good for its quick connection. A friend introduced it to me thinking it is cheaper than boss revolution. But the way I am being charged, I don't think it is. For transparency, I recommend that the company should display the amount charged for each call.

Date of experience: March 08, 2020

System set up is great also loading is good. But connection is not good most of the time it's very difficult to hear the person on the other end not clea9 at all.

Date of experience: September 21, 2020

I was deceived. I was advised that $10 will give me 204minutes but it gave me only120minutes. Moreover my calls were interrupted several times at a rate of $1.00 per five minutes.
After the first purchase, though not satisfied, I said let me try again, may be it was an isolated case and thus recharged but it became worst. Most of the interrupted call happened after the recharge proving that it was not isolated case.
I'm disappointed beyond measure.
I want my money back!

Date of experience: February 16, 2019

the communication is very clear and the voice is never ever cut it , I'm so happy my friend told me about you , thank you VI P

Date of experience: July 19, 2019

Hello. I really like. The help I received. Chime customer service the professional and courteous and help me out with a problem I had. Thank you, and I will always keep on using the service.

Date of experience: February 14, 2020

The best way to enjoy the service is to download the app. I love the app's ability to access my stored contact, thereby making the call process easy.

Date of experience: December 30, 2019

When I open this account last week I added a $10 credit which allowed me to make clear international phone calls. I was so excited that I have finally found a reliable phone provider. TO my recent surprise, I added another $10 credit the other day but I have not been able to hear a word from any one I have called to date. That is not what I look for in a international phone provider. If the quality of service does not improve, I will have to look for one that can provide acceptable quality of service.

Date of experience: October 16, 2019

I decided to try their service and the scammed me $22. I sent a mobile top up and they charged my card the payment and never sent the credit. They also refuse to give a refund and there customer service is some Indian scammer. Don't trust this website the are a scammer

Date of experience: January 25, 2023