SolidTrust Pay Reviews

27  Poor
TrustScore 2 out of 5

2.1

In the Business Services category

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Reviews2.1

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Rated 1 out of 5 stars

Site closed!

The site has been shut down !
Unfortunately, I can't access my account and I have money in it, can someone tell me what it is about

Date of experience: April 22, 2021


Rated 5 out of 5 stars

The Name Says It All!

I've been using SolidTrust Pay for more than a year now and I have been extremely pleased with their service. Their fees and reasonable and transactions are processed in a timely manner. To be honest, their customer service is better than Payoneer. I would recommend them to anyone looking for an e-wallet. I do have one request though - please extend your customer chat hours.

Date of experience: December 18, 2018

Reply from SolidTrust Pay

Thanks for your review Gregory. We are currently looking into extending our LiveChat availability.


Rated 1 out of 5 stars

$710 transaction results $140 balance ROFL :D

We spent nearly $100 for an operational account which may accept CreditCard($39 fees), micro payment ($15 fees) , $45 for bank accepting fees.
Got 9 transaction of $710
Around $530 payments are lost in their system we have prove which they do not accept and they are still figuring out the flaw in their system.
In Rest $160 they refunded the $20 payment as the phone number client submited to STP has old USA PostalCode also charged 25% fees of $5.30 with this refund. Which is not our issue at all.
So finally we have only $140 on our account after loss of $100+$530+$20+$5.30+$$$= $710++

Date of experience: August 14, 2018


Rated 1 out of 5 stars

I DON'T TRUST - BY TRIAL -

I Keep Away! I DON'T TRUST !!
They took about $100 (all my hard-won deposit) under a contractual term expressing that if no account movement during a certain period, they have the right to serve themselves.
This is how they made use of the law to attack all my deposits!!
I have proofs, and emails too. And the term is in their contract, but they know that most of us will not read it carrefully!.
My Question to you STP, why do you absorb deposits this way??
I am not in your country, otherwise, I would kinldy show where the Court is, and how does paying damages for $100 look like, too.

Date of experience: May 04, 2020

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Rated 5 out of 5 stars

excelente!!!

The greatest compliment I could give a person was to say this: I like you beyond my imagination, not because I have learned to like them, but because as much as I dream, you are even better than the dream. You are beyond my ability to imagine you. Do not forget SolidTrust Pay, please. I will never forget you.
"Gathering is a beginning, keeping it together is progress, and working together is a success" I'm happy with SolidTrust Pay
Reinaldo Santos
You love so much you mean the world!

Date of experience: March 24, 2017


Rated 5 out of 5 stars

STP one of the better processors

Always good customer service and a lot of things you can do like easy ways to withdraw and send money. Also a good way to bring your bitcoin from online and into your bank

Date of experience: January 26, 2017


Rated 5 out of 5 stars

A young corporate CEO just putting my …

A young corporate CEO just putting my foot in the door with Canadian Company, I was not nervous until reading reviews... But my experience with Solid Trust Pay has been pretty clean cut. I actually got a really nice phone call from a female helping me... Some part of the pretty extensive verification process, was very transparent, straight forward, and helpful. They are not free, no one is. As a former federal agent the extensive verification should make you feel pretty safe, and part of something not easy to obtain. Seems like they are just cutting out fraudulent users and the chance of us merchants ever being charged back falsely. I really hope this company can integrate with shopping carts and such. However I do have yet to take a payment as it not easy to integrate and set up. I have the trust card and STP card to activate which I high recommend. It just makes them like you more.. Haha.. Trust card. Anyways this company is much better than some of the British merchants I've tried to use for Global Transaction... Gold Money, Payza, Skrill. The first two being absolute nightmares, Skrill being impossible here in the US to obtain a PAYSAFE merchant account. I say be clean and give Solid Trust a chance, I have a feeling the handful of complaints I've seen were touching illegal activity.

Date of experience: April 18, 2017

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Rated 5 out of 5 stars

excelente!!!

Gather is a beginning, keep together is progress, work together is success "
apoiando Solid Trust Pay.

Date of experience: January 18, 2017

Reply from SolidTrust Pay

Thanks Reinaldo,

As one of our most valued long-time members, we always appreciate your feedback! :)

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Rated 4 out of 5 stars

Great Payment Processor

Great Payment Processor, i intend to recommend them to my Fellow online/ E-commerce Associates

Date of experience: December 30, 2018

Reply from SolidTrust Pay

Thank you for your review Oladipo. We sincerely appreciate your business and look forward to exceeding your expectations!

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Rated 5 out of 5 stars

You are great

Date of experience: December 16, 2018

Reply from SolidTrust Pay

Thanks for the kind remarks Slobodan! As a valued long-term member, we sincerely appreciate your feedback.

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