Online Banking

Access your account anywhere – it’s convenient and secure

enroll today in credit card Account Access

Managing your account online is easy

Making a payment is easy. Pay online, by phone or by mail. Choose a payment method that’s right for you.

Online Payments

With Online Banking, you have the flexibility to make a same-day payment, schedule a future payment or sign up for AutoPay, where your payment is scheduled on the same day each month. You can use an Edward Jones account or an external checking account to make payments to your credit card. If you choose to set up an external payment account, it only needs to be set up once for all future payments.

To make an online payment:

  1. Log in to Online Banking.
  2. Click on the "Payments" tab.
  3. Select "Make a Payment" to set up a one-time payment or AutoPay to set up a recurring payment.
  4. Complete the remaining steps (you will need your account and routing number information).
  5. Review the payment details and click "Submit".

The cutoff time for same-day online (non-AutoPay) payments varies, but generally falls between 5 p.m. and 8 p.m. (Central Time). Please contact Cardmember Service 866-874-6711 if you have questions about your applicable cutoff time.

Not enrolled in Online Banking? It's easy to sign up. Enroll Now!

PhonePay

With PhonePay, you can call in your payment from anywhere. To get started, sign up for PhonePay by calling 866-874-6711, or 701-461-0219 (collect). After you've set up PhonePay the first time, call Cardmember Service anytime before your payment due date—even on the due date if you call before 7 p.m. (Central Time). Have your Edward Jones Mastercard® account number handy and follow the easy payment instructions.

There is no charge for a payment made through our automated phone system. Each time you make a payment over the phone via our automated system, your next statement will reflect that payment.

Mail Your Payment

To send a payment via U.S. Postal Service, send your check or money order to:

Cardmember Service
P.O. Box 790408
St Louis, MO 63179-0408

Please make sure to include your Account Number in the memo area.

Pay All Your Bills Online

Take the hassle out of paying bills by using Automatic Bill Payment. Sign up to automatically pay recurring bills with your Edward Jones Mastercard® and you won't have to worry about due dates, late fees, service interruptions, checks or stamps. Here are some examples of common recurring bills:

  • Telephone
  • Cable/Satellite TV
  • Utilities
  • Insurance
  • Internet
  • Health Club

Please contact your billers directly to set up a one-time or recurring payment using your card. You can often set this up through their website.

Add Your Card to a Digital Wallet

Earn more rewards when you add your card to a wallet like Apple Pay®1, Samsung Pay2, Google Pay™ or PayPal3. You can speed through checkout with added security and convenience. Learn how easy it is at edwardjonescreditcard.com/digitalwallet.

You can add up to three additional cards to your account for free.* You'll grow your Loyalty Points® faster while a family member, employee, or anyone else you choose enjoys the convenience of using an Edward Jones Mastercard® credit card. It’s also a great way to build credit history for young adults.

To Add an Authorized User to Your Account:

  1. Log in to Online Banking.
  2. Click the "Services" tab.
  3. Under "Account Services", select "Add Authorized User".
  4. Provide the information requested and submit!

*Primary cardmember is liable for charges made by their authorized users.

A Joint Owner is a person you add to your Account. In the case of a joint account, each Cardmember has the right to use the Account to the extent of the Account credit limit and will be liable for all credit extended under the Account.

For your protection, we require your written authorization to add an individual to your Account and we require the signature and agreement of the Joint Owner.

To Add a Joint Owner to Your Account:

  1. Log in to Online Banking.
  2. Click the "Services" tab.
  3. Under "Account Services", select "Add Joint Owner".
  4. Complete the Joint Owner form and fax to 866-616-1750 or mail to Cardmember Underwriting, P.O. Box 6354, Fargo, ND 58125-6354

To have the form mailed to you, call the number on the back of your card.

Account Alerts notify you of important account activity, like a low balance or when a payment is due. You can set up these alerts and select where you would like an email or text message notification delivered.4

The following alerts are available:

Account Balance Alerts

  • Available Credit
  • Low Balance
  • Balance Exceeds Defined Amount

Statement and Payment Alerts

  • AutoPay Scheduled and Processed
  • Online Statement Available
  • Payment Due
  • Payment Overdue
  • Payment Posted
  • Payment Scheduled

Transaction Alerts

  • ATM Transaction
  • Card Not Present
  • Credit Posted
  • Debit Posted
  • Decline Transaction
  • Gas Station Purchase
  • International Transaction
  • Transaction Notification

To Set Up Account Alerts:

  1. Log in to Online Banking.
  2. Click the "Alerts tab".
  3. Select "Account Alerts".
  4. Click on one of the three sub-categories and click "Setup" for the one(s) you want to enroll in.
  5. Follow the simple instructions to add alerts.

Security Alerts notify you when sensitive personal information, like an ID or address, changes. Once you sign up, these alerts will automatically be delivered to your email address or texted to your mobile phone.

You'll be notified when the following events occur:

  • Address or phone number changes
  • Primary email address changes
  • Online Banking Personal ID or Password changes
  • Online Banking Personal ID and Password were disabled due to multiple, incorrect Login attempts
  • Login assistance was requested to provide your Online Banking Personal ID
  • ID Shield changes (including setup, questions and answers)

How to Add or Change Where Security Alerts are Delivered

To change your primary email address:

  1. Log in to Online Banking.
  2. Click on "Alerts" tab.
  3. Click on "Security" tab.
  4. Add or update email address.
  5. Click “Save”.

Fraud Alerts notify you of suspicious activity on your Edward Jones credit card. We will try to call you, or if you supply a valid mobile phone number, we will text you when a suspicious transaction is made. This allows you to easily confirm that the transaction is valid or fraudulent.

Enroll in Fraud Alerts

  1. Log in to Online Banking.
  2. Click on "Alerts" tab.
  3. Click on “Fraud Alerts” tab.
  4. Enter your mobile number and it’s set!

Edward Jones Mastercard® cardholders enrolled in Online Banking can obtain their TransUnion® credit score5 — at absolutely no cost! Knowing your credit score can help you:

  • Gain a greater understanding of your financial health
  • Learn how your score works by discovering what factors impact your score
  • Get email alerts when there are big changes to your credit report
  • Implement goals to improve or maintain your score

To Access Your Credit Score:

  1. Log in to Online Banking.
  2. Click the “Services” tab.
  3. Under “Account Services,” select "Free Credit Score".
  4. Provide the information requested on the TransUnion website and submit!

Not an Online Banking customer yet? Enroll Now!

With your Online Banking Spend Analysis, you can download a year-to-date summary for the current year, or an annual account summary for the two previous calendar years.

To Access the Spend Analysis:

  1. Log in to Online Banking.
  2. Click on "Services" tab.
  3. Under "Account Services", select "Spend Analysis".
  4. Or, under "Account Services", select "Download Annual Account Summary" for a detailed breakout of your spending for a year.

Note: Data is loaded on a monthly basis and should be available by the 5th business day of the month. If you are attempting to access a new account, the account must go through one statement cycle before the data will become available.

Request an increased line of credit for greater peace of mind and to stay in control when unexpected expenses arise, or to enjoy increased buying power to purchase the things you need in life.

To Request a Credit Line Increase to Your Account:

  1. Log in to Online Banking.
  2. Click the "Services" tab.
  3. Under “Control,” select "Credit Limit Increase".
  4. Provide the information requested and submit!

Request Convenience Checks to pay off loans, other credit cards and more. Simply call the number on the back of your card or:

  1. Log in to Online Banking.
  2. Click the "Services" tab.
  3. Under "Account Services", select "Request Convenience Checks".
  4. Provide the information requested and submit!

You can expect to receive your checks via U.S. Mail within 7-10 business days.

Add a Travel Notification to your card to help prevent you from encountering issues using your credit card during your travels.

To Add a Travel Notification to Your Account:

  1. Log in to Online Banking.
  2. Click the "Services" tab.
  3. Under "Control", select "Travel Notification".
  4. Provide the information requested and submit!