3. Managing Your LX Account
How To Change PIK
Regularly change your PIK to ensure the security of your account.
Using Your Mobile Phone.
Command:
LX CHGPIK <ID Number> <Current PIK> <New PIK>
Example:
LX CHGPIK 5265585 656885 143445
Send the command to your assigned Gateway
Using the Internet
- Log-in to your account at http://www.loadxtreme.ph
- On the left-side of the page, locate and click Change PIK
- Please note that PIK should be numeric. You can only use 0-9 as characters and should not be more than 6 digits long.
- Key-in your current PIK in the CURRENT PIK field
- Key-in your new PIK in the NEW PIK and CONFIRM PIK field
- Click the Update button
LoadWallet Balance Inquiry
LoadWallet balance is always indicated in the system replies.
Use this keyword when you have to know your current balance.
Using Your Mobile Phone.
Command:
LX BAL <ID Number> <PIK>
Example:
LX BAL 5265585 656885
Send the command to your assigned Gateway
Using the Internet
- Log-in to your account at http://www.loadxtreme.ph
- On the left-side of the page, clicking on any views under the Transaction Tools will display your current balance.
How To Change Registered Mobile Phone Number
When you change cellphone number, it is important to update the registered cellphone number information you used with LX to receive important updates and announcements.
Using Your Mobile Phone.
Command:
LX NEWCEL <ID Number> <PIK> <New Cellphone Number>
Example:
LX NEWCEL 5265585 656885 09275236526
Send the command to your assigned Gateway
Using the Internet
- Log-in to your account at http://www.mylx.biz
- On the left-side of the page, locate and click Manage Profile under My Account
- Click the Edit Profile button
- Key-in your new phone number in the Cell number field. It must be in this format: 09XXXXXXXXX
- Click the Update button
How To Change Address Information
When supplied, this information becomes very useful when validating identity. Please provide this information for your security.
Using Your Mobile Phone
Command:
LX CHGADDR <ID Number> <PIK> <New Address >
Example:
LX CHGADDR 5265585 656885 25A Bagong Ligo, Pasay City
Send the command to your assigned Gateway
Using the Internet
- Log-in to your account at http://www.mylx.biz
- On the left-side of the page, locate and click Manage Profile under My Account
- Click the Edit Profile button
- Change your address in the Address field.
- Select Region/Province/Town from the drop-down list
- Click the Update button
Paano kung nakalimotan ang PIK