QUICK USER GUIDE



VMobile Official Websites

LoadXtreme Website

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http://www.loadxtreme.phThis is where you sign up your retailer, online loading, load wallet transfer, inventory system, view your LX earnings, list of Technousers, GRO & more!

MyLX Website

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This is where you manage you Vmobile account, check your MLM earnings, view your genealogy, encash your earnings, convert your earnings to LX loads & more!

What to do if you have concerns? 

▪   Contact Vmobile office at:

1906 Galleria Corporate Center, EDSA corner Ortigas Avenue, Quezon City            
      Telephone       (632) 311 3000     24/7 technical support            
      Telefax             (632) 706 3818
      Textcare          text <ID number> <space> <message> and send to 
                                 0921-2122191      (smart), 
                                 0923-6036631      (sun), 
                                 0905-3787703      (globe)▪   

 Open a support ticket at http://www.loadxtreme.ph/support/open.php
Post your concerns in VMobile groups in facebook or by pasting in your browsers the links http://www.facebook.com/pages/Vmobile-Business-Success-Coach/244415195572473      and     https://www.facebook.com/groups/loadxtremeglobal/If you are not yet a member of the VMobile Fortune group, pls ask your mentor to add you. Be sure you have facebook account.
▪   Contact your immediate mentor for assistance
▪   All the marketing materials your need is here: http://loadxtreme.ph/new/resources/
▪   Frequently Asked Questions http://loadxtreme.ph/new/FAQs/

Terminologies:
1. TP  – TechnoPreneur (Dealer)
2. TU - TechnoUser (Retailer/User)
3. Gateway - All your transactions or changes to your account (either TP or TU) could be done either through the LoadXtreme website or by sending a SMS syntax to your designated LX Gateway. The LX Gateway number shall depend on your telephone provider and the last digit of your mobile number.  During registration, use the gateway specified in the quick guide.  After your 1st transaction, a gateway number will be assigned to you.  Save that gateway/celno and send all your SMS command to your assigned gateway.
IMPORTANT: DO NOT divulge your PIK to anyone!  (treat your PIK like your ATM PIN)
Note: Do not include ‘<’ or ‘>’ when sending your SMS commands
Quickest Guide for TP/TU:
Note: Papiso-Pisong dagdag is for Globe, SUN & TM only
LX LOAD <id> <PIK> <product code> <customer cel#>
LX TRANSFER <TPid> <PIK> LXLOAD <amt> <TUid> <TU cel#>
LX OTA <id> <PIK> <telco> <amt> <customer cel#>
LX BAL <id> <PIK>
LX REG <id> <SAC> <bday mm-dd-yyyy> <telco> <fullname>
LX iREG <TPid> <PIK> <TUcel#> <telco> <name> <bday> <addr>
LX NEWCEL <id> <PIK> <new cel#>
LX CHGADDR <id> <PIK> <new address>
LX CHGPIK <id> <current PIK> <new PIK>
LX TAP <TUid> <PIK> <TU cel#> <telco> <fullname> <bday> <address>
LX RESEND <id> <PIK> <product code> <ePIN serial# >
LX RELOAD <id> <PIK> <amt> <SM/Gcash#> <date> <time>
LXBDODEBIT <id> <PIK> <amt>
LX AXSMRT <id> <PIK> <amt> <AXS serial#> <AXS user cel#> <MRT station FBI>
VMobile Bank Accounts:
BDO SA# 464-006-2675,              BPI CA# 4021-0110-91
Metrobank CA#: 007-261-50338-3, minimum is P500 then send:
LX RELOAD <id> <PIK> <amt> <bank> <branch> <acct#> <date> <time>
How to register a new TechnoPreneur (1-7) / Technouser (1-3) online:
Click here to see the video: http://www.youtube.com/watch?v=h2qS08NVptg&
1. Go to http://www.loadxtreme.ph on the upper right find No account? Click Here then click I agree
2. Input the details of your new TP complete name, address, birthday,celfon#, ID# (found at the front of the card and SAC(your subscriber activation code located at the back of the card) and email and click submit
3. You will then be given the PIK in big bold red letters (you can change your PIK later), write it down, memorize & keep it in a safe place. Then on the lower left part click Activate Business Center (for TP activation only)
4. You will be asked to enter the ID and PIK of your new TP. On the lower part, you will be asked to enter the Sales Sponsor ID (the ID of the person who endorsed/directly refers the business) and the Sales Placement ID (where you want to put/position your new TP in your team)
5. After you click submit, you will be prompted to enter the PIK of your dealer and you can review the details if correct (Sponsor & Placement ID).
6. After you click submit, you will be asked to enter the PPSC of the new TP. You may now enter the ID, PIK, and PPSC (Product Pack Sales Code located at the back of the card.)
7. Once you enter the PPSC, dealer registration is successful. Go to http://mylx.biz then check your genealogy and browse the pages. Congratulations!!!Bottom of Form
How to register a new TechnoUser (TU) using your celfon?
1. LX REG <ID Number> <SAC> <Birthdate> <Telco> <Full Name>        and send to gateway
Allowed Telco Codes: SMART, TNT, GLOBE, TM, SUN, and RED
2. LX CHGADDR <ID Number> <PIK> <Complete Address>                    and send to gateway
A TP can sign-up a TU using his (TP’s) celfon
LX IREG TPid/PIK/Cellphone#/Telco Code*/Full name/Birthdate/Address
A TU can sign-up another TU using his celfon
LX TAP TUid/PIK/NewTUCellphone#/Telco Code*/Full name/Birthdate/Address
* Acceptable Telco codes are SMART, TNT, RED, GLOBE, TM and SUN only.
How to Sell Loads?
Pa Piso-Pisong Dagdag:
Available for Globe and TM Subscribers only. Denomination ranges from 20 to 150 pesos only. Discount rate is 9.89% of Product Denomination.
Using your Mobile Phone:
Command:
LX OTA <ID Number> <PIK> <Telco> <Amount> <Customer Cellphone Number>
Example:
LX OTA 5265585 656885 GLOBE 25 09195652155
Using the Internet:
  • Open http://www.loadxtreme.ph/new/index.html, click Piso Incremental OTA Loads
  • A window will pop-up
  • Key-in your ID Number and PIK
  • Select Globe (also applicable for TM) from the Telco drop-down list
  • Key-in amount. Denomination ranges from 20 to 150 pesos only
  • Key-in your customer cellphone number. Use the format 09XXXXXXXXX
  • Put your e-mail address. Email is required for you to receive confirmation
  • Click the Send Load button
Over-the-Air Electronic Loads (OTA) or e-PIN (card-based prepaid load):

Using your Mobile Phone:Command:
LX LOAD <ID Number> <PIK> <Product Code> <Customer Cellphone#>
ex. LX LOAD 54012345678 112233 S30X 09201234567     – to load smart 30 e-load
ex. LX LOAD 54012345678 112233 LEVELUP100 09229224545 – to load levelup100 games
Using the Internet: 
    • Open http://www.loadxtreme.ph/new/index.html, click Online Loading
    • A window will pop-up
    • Key-in your ID Number and PIK
    • Select product category from the drop-down list
    • Select product code from the drop-down list
    • Key-in your customer cellphone number. Use the format 09XXXXXXXXX
    • Put your e-mail address. Email is required for you to receive confirmation
    • Click the Send Load button
For a graphical instruction of this, goto http://www.youtube.com/watch?v=O23_dJ9hKEM
RESENDING LOADS:
Available only for e-PIN products
LX RESEND <ID Number> <PIK> <Product Code> <e-PIN Serial Number>
ex. LX RESEND 54012345678 112233 S300 87654321
Using the Internet:
  • Log-in to your account at www.loadxtreme.ph
  • On the left-side of the page, locate and click Sales Monitoring under Transaction Tools
  • Locate the customer cellphone number under the Recipient column and get the Serial Number under the Trace/Ref/SN column
  • Send the Serial Number to your customer via SMS, e-mail or by any other means

How to replenish load wallet?
There are convenient ways to replenish your LX account. Please check which works best for you. We are constantly finding ways to serve you better.
1.) Technopreneur Transfer – LX Load Wallet Replenishment
This facility is available to Technopreneurs Only
Using Your Mobile Phone
Command:
LX TRANSFER <TechnopreneurID> <PIK> <LXLOAD> <Amount> <TechnouserID> <Technouser Cellphone Number>
 Example:
 LX TRANSFER 5265585 656885 LXLOAD 15000 5485895 09154485632
Using the Internet
  • Open http://www.loadxtreme.ph/new/index.html, click Load Wallet Transfer
  • A window will pop-up
  • Key-in your ID Number and PIK
  • Select Type: LX Loads from the drop-down list
  • Key-in amount to be transferred
  • Key-in the Technouser ID in the Retailer ID field
  • Key-in the Technouser cellphone number  in the Retailer Cell# field. Use the format 09XXXXXXXXX
  • Put your e-mail address. Email is required for you to receive confirmation
  • Click the Transfer Credits button
N.B.: I replenish loadwallets with 1SR:Php11 conversion, please contact me at chua_dennis@live.com. 
2.) Globe GCash Electronic Transfer – LX Load Wallet Replenishment
 How to load E-Wallet using Globe GCash Electronic Transfer
 VMobile GCash Numbers:
  • 0905-3679476
  • 0905-3679477
  • 0905-3679478
  • 0905-3679479
  1. Just type the AMOUNT <space> 4-digit PIN
  2. Send to 2882 + 10 digit of any GCASH LX Numbers
After deposit has been made, make sure that you do either of the following to replenish your e-wallet:
Using Your Mobile Phone
 Send the following SMS command to your assigned SMS Gateway
Command:
LX RELOAD <ID Number>/<PIK>/<Amount Transferred>/<Your GCash Number>/<Reference Number>/<Date>/<Time>
Example:
LX RELOAD 5265585/656885/15000/0905-3356554/112554522/07-25-11/12:45AM
Using the Internet
  • Log-in to your account at www.loadxtreme.ph
  • On the left-side of the page, locate and click Request Reload under Transaction Tools
  • Key-in your PIK in the fields provided
  • Key-in the amount
  • If through bank deposit, indicate Bank branch;
  • If through online transfer, indicate Reference number.
  • Format for Date and Time should be mm-dd-yyyy hh:mm (am/pm) and the date/time you made the deposit or transaction.
  • Provide your Email for confirmation
3.) Smart Money Electronic Transfer – LX Load Wallet Replenishment
How to load E-Wallet using Smart Money
VMobile Smart Money No. 5299-6700-3841-8116
  1. Go directly to SMART MENU then select SMART MONEY
  2. Select TRANSFER then OTHERS
  3. Enter VMobile Smart Money Card No. 5299-6700-3841-8116
  4. TRANSFER FRM will appear, and then press OK
  5. Select the account you enrolled, and then enter the amount you wish to transfer
  6. Enter your W-PIN. A confirmation message will appear
After deposit has been made, make sure that you do either of the following to replenish your e-wallet.
Using Your Mobile Phone
Send the following SMS command to your assigned SMS Gateway
Command:
LX RELOAD <ID Number>/<PIK>/<Amount Transferred>/<Your Smart Money Card Number>/<Reference Number>/<Date>/<Time>
Example:
LX RELOAD 5265585/656885/15000/5336-5652-5696-5254/112554522/07-25-11/12:45AM
Using the Internet
  • Log-in to your account at www.loadxtreme.ph
  • On the left-side of the page, locate and click Request Reload under Transaction Tools
  • Key-in your PIK in the fields provided
  • Key-in the amount
  • If through bank deposit, indicate Bank branch;
  • If through online transfer, indicate Reference number.
  • Format for Date and Time should be mm-dd-yyyy hh:mm (am/pm) and the date/time you made the deposit or transaction.
  • Provide your Email for confirmation
4.) BDO Auto-Debit Reload via SMS – LX Load Wallet Replenishment
Enrollment Required / For BDO Account Holders Only
Now you can replenish your LX LoadWallet without having to go to the bank. With BDO Auto-debit, you just have to send a command (SMS) to your assigned gateway specifying your debit request and your enrolled BDO Account gets debited automatically. Enroll your BDO Account now!
Enrollment Procedure:
  1. Secure an Auto-Debit Arrangement (ADA) Enrollment Form from VMobile Office, from BDO ADB Avenue Branch or from the Resources/Downloads section
  2. Fill-Out the ADA Enrollment Form. Indicate your LX ID as Subscriber Number under the Customer Payee List Information section of the form.
  3. Submit the document to BDO – ADB Branch G/F Robinsons Equitable Tower ADB Avenue, cor. Poveda St. Pasig City or send the form to VMobile Head Office with address at: 1906 Galleria Corporate Center, EDSA cor. Poveda Ave., Quezon City
  4. Wait for the approval confirmation of your ADA enrollment via SMS.
Once enrolled, you may send your Reload Auto-Debit Request from Monday-Friday until 4:00PM using the following command:
Command:
LX BDODEBIT  <ID Number>/<PIK>/<Amount>
Example:
LX BDODEBIT 5265585/656885/15000
Important Note:
  • Minimum allowable amount is P500
  • Auto-debit commands sent beyond 4PM shall be processed the next banking day.
  • Last batch of crediting is done at 7PM of each banking day.
5. Over the Counter Bank Deposits – LX Load Wallet Replenishment
Here are the lists of Banks accepting replenishment of LX load wallet:
▪   Union Bank of the Philippines (UBP) Bills Payment Facility
Nationwide coverage; SAME DAY crediting; Does not require LX RELOAD notification
▪   Union Bank of the Philippines (UBP)
Current Account No.: 00-059-002607-0
 Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
▪   Banco De Oro (BDO)
Savings Account No.: 464-006-2675
 Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
▪   Bank of the Philippine Islands (BPI)
Current Account No.: 4021-0110-91
 Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
▪   Metrobank (MBTC)
Current Account No.: 007-261-50338-3
 Metro Manila only; With inter-branch deposit charge for deposits made outside Metro Manila; Same bank day crediting; Requires LX RELOAD notification before 7PM
IMPORTANT:
▪   Minimum deposit/payment amount is P500.00
▪   After payment/deposit has been made, make sure that you send the following SMS command to your assigned SMS Gateway (except for payments made using UBP Bills Payment):
▪   Effective 15 June 2009, All LX Load Wallet crediting from bank deposits will be done same day in two (2) batches: 3:00pm and 7:00pm.
▪   Bank Deposits with successful LX RELOAD requests from 7:01pm onwards will be credited starting 11:00am next working day.
Using Your Mobile Phone:
Send the following SMS command to your assigned SMS Gateway
Command:
LX RELOAD <Your ID>/<PIK>/<amount>/<Bank>/<branch>/ <Account No. >/ <date>/<time>
Example:
LX RELOAD 5265585/656885/15000/BPI SM Marikina/864/4021011091/07-26-11/12:25:32
  • Ask the Bank Teller where in the receipt the Branch Code, Date and Time is located.
  • LX RELOAD Keyword/Command is for LX LoadWallet Replenishment thru Bank Deposits ONLY
Using The Internet
  • Log-in to your account at www.loadxtreme.ph
  • On the left-side of the page, locate and click Request Reload under Transaction Tools
  • Key-in your PIK in the fields provided
  • Key-in the amount
  • If through bank deposit, indicate Bank branch;
  • If through online transfer, indicate Reference number.
  • Format for Date and Time should be mm-dd-yyyy hh:mm (am/pm) and the date/time you made the deposit or transaction.
  • Provide your Email for confirmation
6.) UnionBank Bills Payment – LX Load Wallet Replenishment
  • Fill-out a Bills Payment Slip (Over-The-Counter or ATM) at any UNIONBANK Branch Nationwide.
  • Crediting to your LX Account is Same-Day (7PM)
  • There is NO Inter-Branch deposit charge for this service
  • Minimum deposit amount is P500.00
  • You DO NOT have to send LX RELOAD notification to the system to get your LX Account reloaded.
COMPANY/INSTITUTION - VMOBILE
CLIENT NAME                     - Your Name
ACCT#/CARD#/REF#          - Your 10-digit LX ID Number
For a graphical instruction of this, goto http://www.youtube.com/watch?v=btqC1WKNT90&
Download the instruction on how to replenish load wallet here:
http://dl.dropbox.com/u/12523843/4-How-to-Replenish-Load.mp4
Important!!!  Be sure you have deposited/replenished your load wallet at least Php 1000 every month through banks or IBC in order to get the 1% GRO override.
How To Check My E-Wallet Reload Status?
After making a bank deposit, auto-debit or electronic transfer and then sending the LX RELOAD Command using your mobile phone to replenish your LX LoadWallet, sometimes it takes longer than expected.
Here’s what you need to do:
  • Check all the details like amount deposited, bank name, branch and branch code. The account number, date and time.
  • Check the LX Command. Is your ID number and PIK correct? And do the other required information matches the above details?
  • Call Customer Care at 311-3000 to make an inquiry about your E-Wallet Reload Status
Check Load Wallet Balance thru CP: LX BAL <ID Number> <PIK>
Using the Internet:
  • Log-in to your account at www.loadxtreme.ph
  • On the left-side of the page, clicking on any views under the Transaction Tools will display your current balance.
How to Manage my VMobile Account?
Using your Mobile Phone:
Command:
Change PIK:  LX CHGPIK <ID Number> <Current PIK> <New PIK>
Change Address: LX CHGADDR <ID Number> <PIK> <New Address >
Change Registered Cellphone Number:  LX NEWCEL <ID Number> <PIK> <New Cellphone#>
Using the internet:
  • Log-in to your account at www.mylx.biz
  • On the left-side of the page, locate and click Manage Profile under My Account
  • Click the Edit Profile button
  • Change your desired field (address, CP#, Bday) in the Address field.
  • If you’ve chosen to change your address, please select Region/Province/Town from the drop-down list
  • Click the Update button.
Policy on myLX commission conversion to loadwallet
Loadxtreme Subscribers (Dealers and Retailers) can convert their sales commissions from selling LX Dealership Franchise Package, AXS Subscription Package, and AXS Reorder Package starting October 6, 2008.
LX Load Wallet conversion request is available only through Subscribers’ LX web log-in (http://mylx.biz or http://axs.loadxtreme.ph) – ‘Convert Earnings’ Menu. Minimum conversion amount is Php 1,000.00 with Php 50.00 charge per transaction.
LX Load Wallet conversion request cut-off is every Friday; 7:00pm. Crediting of all successful conversions is every Wednesday; 7:00pm.


Videos

The videos presented here are intended to assist you in understanding the business model of Vmobile Technologies — LoadXtreme.

Please go through the pages of this blog. For more details, visit the LoadEXtremeBix Channel in Youtube, and other links below.
For more details, please contact:

BERNARD B. EUGENIO

e-mail : loadextremebiz@yahoo.com
Facebook: http://www.facebook.com/LoadXtreme.Business
Globe Mobile#:  +63-915-2300885
Vmobile Smart Mobile#: +63-920-2893550
Sun Mobile#: +63-947-2912685
Website: http://vmobilebusinesscoach.wordpress.com

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