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Your New<br />

ONLINe<br />

<strong>experience</strong><br />

English Language


YOUR New<br />

ONLINe<strong>experience</strong><br />

Global IT is the QI Group’s team of highly skilled<br />

Information Technology professionals. Headed by<br />

Chief Information Officer Malick Aboobakar, Global IT<br />

exists to provide a secure IT platform for <strong>QNet</strong> and all<br />

QI subsidiaries, as well as to enhance our customers’<br />

online user <strong>experience</strong> and establish corporate<br />

governance for IT.<br />

1. Welcome to your Qnet eStore!<br />

Your new eStore not only has an enhanced interface but improved<br />

performance, making it extremely user-friendly... and that is great<br />

news for you! With the help of advanced features that have been<br />

recently added, you will be able to manage your business more<br />

efficiently through your eStore transactions. These are some of the<br />

changes that have happened:<br />

•<br />

•<br />

•<br />

•<br />

<strong>QNet</strong> is a Microsoft ® Certified Partner and has<br />

recently gained Verizon CyberTrust Security<br />

Certification and VeriSign’s extended Validation<br />

SSL (eVSSL) Certification. These milestones have<br />

been made possible through Global IT’s steadfast<br />

commitment to IT excellence.<br />

Your new Online Tools<br />

In line with our objective of continuously enhancing<br />

your online user <strong>experience</strong> and providing you with<br />

industry-leading safeguards for your online protection,<br />

Global IT is proud to announce the launch of these<br />

brand new online tools!<br />

Your eStore is now translated into <strong>QNet</strong>’s core languages – english,<br />

Farsi, Arabic, Russian, Bahasa Indonesia and Turkish.<br />

Your eStore now allows upselling (bulk discounts) and cross-selling<br />

(recommending other, similar products) transactions.<br />

Pop-up messages are minimised for your convenience.<br />

Intelligent networking tools are now in place!<br />

• Calendar prompts for event schedules, promo periods, special<br />

cut-off dates, etc.<br />

• The system now tells you how many more steps you need to<br />

achieve your next Commission Cycle.<br />

• The system will now tell you how many more referrals you<br />

need in order to advance to your next rank/Compensation<br />

Level.


2. Ultimate online prOTecTiOn with Two-Factor Authentication!<br />

Two-Factor Authentication, or 2FA for short, simply means using<br />

two independent authentication tools to access or transfer funds<br />

from your Quest Account - your Quest Account pin and another<br />

Security Tool.<br />

This means you need to enter your Quest Account PIN, and enter the<br />

answer to a pre-determined Security Tool.<br />

Security Tool Options available for you include the following:<br />

• Security Question – only you should know the answer to this<br />

question<br />

• Security word – only you should know the word<br />

• Token – a 6-digit code generated by a device or sent via SMS<br />

• Hardware token – a physical device that, when activated,<br />

generates a 6-digit code (please check availability in your<br />

country)<br />

• Software token – an application that is downloaded, installed<br />

and activated in your smart phone (iPhone, BlackBerry, etc)<br />

• SMS – an option to receive the code on phones with limited<br />

functions<br />

Try 2FA tokens at these very affordable subscription bundle costs!<br />

• Hardware token – USD 60 for 1 year + 1 year free service / USD<br />

20 per year for the subsequent years<br />

• Software token – USD 20 for 1 year + 1 year free service / USD 20<br />

per year for the subsequent years<br />

• SMS – USD 20 for 1 year + 1 year free service / USD 20 per year<br />

for the subsequent years<br />

Testimonials:<br />

3. check out Qnet’s eVSSL from VeriSign!<br />

<strong>QNet</strong> has adopted the highest industry standards for online protection - VeriSign’s extended<br />

Validation SLL (eVSSL) Certification. with this in place, you are assured that your online<br />

transactions are protected from phishing attacks, which trick you into believing you are<br />

making a secured online transaction through an official website, when in fact you could<br />

actually be on a duplicated site with a very similar URL.<br />

How will you know you are actually using an official <strong>QNet</strong> site? All <strong>QNet</strong> e-commerce sites<br />

with eVSSL Certification display a green address bar (except when viewed in Google<br />

Chrome, which displays a yellow address bar) with the verified company name: Qnet LTD.<br />

[HK], indicating that our identity and legitimacy have been extensively verified by VeriSign.<br />

when the address bar turns green (or yellow in Google Chrome), you know your online<br />

transactions will be safe and protected.<br />

Before doing an online transaction, check your browser’s address bar for the correct URL,<br />

green address bar (or yellow if you are using Google Chrome), and our verified company<br />

name. Additionally, please ensure that you are using the latest version of your preferred<br />

browser to take full advantage of our latest security upgrades.<br />

Accepted modes of payment are eCards, Credit Cards,<br />

eVouchers and Quest Account debit. For more details<br />

on 2FA policies and procedures, you may contact<br />

your local Network Support Group or send an email to<br />

network.support@qnet.net.<br />

2FA is the industry standard for online banking<br />

transactions. with 2FA being part of <strong>QNet</strong>’s tight online<br />

system security, you can rest assured that your online<br />

transactions are secure and your personal data are<br />

kept private and protected.<br />

“The security token increases security features of our Quest Account with ease. It gives us more confidence that <strong>QNet</strong> cares primarily<br />

for IRs’ benefits. That proactive move all the more ensures our growing network’s trust and confidence. A well-deserved praise for<br />

<strong>QNet</strong>’s IT personnel!” - AVp Mr Ferdinand Tolentino<br />

“Definitely, the security device adds a safety level to the current system and at the same time it elevates our company level to<br />

one among top companies who take care of their customers’ growing needs in this technological world. It is very user-friendly and<br />

lightweight to carry along with you anywhere.”– AVp Mr Balajee Kumar<br />

“My transaction went smooth and fast! With the Quest A/C PIN code, I found space for the token pin. I switched on the token and<br />

copied on screen the 6-digit code. Transaction completed without the security question and word. Settlement advice was displayed<br />

and sent to my email as well.”– Vc Mr Osama Halan elamin


4. Yourself Online!<br />

This comes at a perfect time when social media is<br />

sweeping the internet and the world! now, bring the power<br />

of internet marketing into your business to maximise your<br />

reach and sales potential!<br />

You can now have your own <strong>QNet</strong> Personalised website, where<br />

you are able to post and customise your personal profile and<br />

market <strong>QNet</strong> products to non-IRs and retail customers at the<br />

same time. In the process, you not only earn retail commissions<br />

from the purchases of your retail customers, but you also<br />

encourage them to sign-up and become <strong>QNet</strong> Independent<br />

Representatives themselves. Two gains in one go – now isn’t<br />

that just great?! well, here’s more - <strong>QNet</strong> is launching this<br />

innovation now and will offer it for free for a limited time only!<br />

<strong>Login</strong> to your Virtual Office now at www.qnet.net and under<br />

My Profile, click on My Site (please check availability in your<br />

country). You will be redirected to a page where you will create<br />

your own personal site. Just enter details about yourself,<br />

choose how you want to position your business then upload a<br />

clear and decent photo of yourself… now you are ready to bring<br />

the power of Internet marketing and social networking into your<br />

<strong>QNet</strong> business! Have fun!<br />

5. Your Business On-The-Go!<br />

Welcome to the M-commerce world!<br />

The Qnet Mobile platform was created as your alternative channel for<br />

accessing your Virtual Office and eStore. With your mobile phone,<br />

you can access your Virtual Office and eStore anytime and anywhere,<br />

without restrictions.<br />

Mobile platform Options:<br />

Mobile Web – On your mobile browser, just type https://m.qnet.net,<br />

login with your IR details and you will see the Menu page containing the<br />

following options:<br />

• CUV Counter<br />

• Quest Account Balance<br />

• Commissions<br />

• New Referrals<br />

• Business Updates<br />

• Price List<br />

• View ecard Settlement<br />

• Give us your Feedback<br />

Mobile App – Download and install the mobile app on your phone.<br />

As soon as the app icon appears, click on it and follow the registration<br />

process. You can now access your Mobile Virtual Office with the following<br />

menu options:<br />

• CUV Counter<br />

• Quest Account Balance<br />

• Commissions<br />

• New Referrals<br />

• Price List<br />

• View eCard Settlement<br />

The Mobile App works in iPhones with Operating System 3.0 and above,<br />

and in Nokia phones with Symbian V3-V5 Operating Systems. Coming<br />

soon to BlackBerry and Android!<br />

currently supported nokia Mobile phones:<br />

• Nokia N-Series: N96-3, N96, N95-3 NAM, N95, N95 8GB, N86 8MP,<br />

N85, N82, N79, N78<br />

• Nokia e-Series: e75, e72, e71, e71x, e66, e63, e55, e52<br />

• Nokia 6 Series and 5 Series: 6730 Classic, 6720 Classic, 6710<br />

Navigator, 6650 Fold, 6220 Classic, 6210 Navigator, 5730<br />

XpressMusic, 5630 XpressMusic, 5320 XpressMusic<br />

2-Way SMS – Registering for the <strong>QNet</strong> Mobile IR SMS Service is easy<br />

and you only have to do it once before you can use the service!<br />

1. Send ‘ reGiSTer iD pASSWOrD’ to the <strong>QNet</strong> IR Mobile SMS<br />

Number +467 374 945 538.<br />

2. You will receive an SMS with a 4-digit security PASSCODe.<br />

3. Send ‘PASSCODe 4-digit pass code’ back to +467 374 945 538 and<br />

you will receive a message that says ‘Registration Successful’.<br />

4. You are now ready to use the following Mobile IR Commands…<br />

simply send an SMS with the following commands to find out<br />

information from your account:<br />

• GeT ReFeRRALS – to review your Referrals<br />

• GeT BUS UPDATeS – to get <strong>QNet</strong> business updates<br />

• GeT BALANCe [QA PIN] – to know your Quest Account balance<br />

• GeT CUV [weeK] [YeAR] [TC] – to get Commission Unit<br />

Values<br />

• GeT COMM [weeK] [YeAR] – to know the amount of your<br />

Commissions


QUICK START GUIDe<br />

creating Your personal Website<br />

1. <strong>Login</strong> to your Virtual Office.<br />

2. Click on My Profile, then My Site.<br />

3. enter your preferred site name. It can be your nickname or any word<br />

you like. This will then be added to the personal website’s URL.<br />

example: If you’ve chosen “Seth”, then your personal website’s<br />

address will be http://seth.myqnsite.com.<br />

4. Choose the theme that best suits you.<br />

5. Customize it based on the available options presented to you.<br />

Accessing Qnet’s Mobile platform<br />

Mobile Web<br />

1. On your mobile browser, go to https://m.qnet.net.<br />

2. Bookmark it, so accessing it in the future would be much easier.<br />

3. <strong>Login</strong> to your Virtual Office with your IR ID and password.<br />

4. Choose any of the links in the menu and sub-menus.<br />

5. Click sign-out when you’re done.<br />

Mobile App<br />

1. Download and install the appropriate App on your phone.<br />

a.iPhone – search “Qnet” from iTunes and locate “Qnet Mobile”<br />

b.Nokia – login to your Virtual Office and locate the version for your<br />

phone<br />

2. Once installed, click on the icon to run the App.<br />

3. Follow the registration process and key in your information.<br />

4. Choose any of the links in the menu and sub-menus.<br />

5. Close the App when you’re done.<br />

2-Way SMS<br />

1. Register by sending a text message ‘reGiSTer [iD] [pASSWOrD]’<br />

to +467374945538.<br />

2. You will receive an SMS with a 4-digit security PASSCODe.<br />

3. Send a text message ‘PASSCODe 4-digit pass code’ back to<br />

+467374945538.<br />

4. You will receive a message that says ‘Registration Successful’.<br />

5. You are now ready to use the following Mobile IR Commands:<br />

• GeT ReFeRRALS – to review your Referrals<br />

• GeT BUS UPDATeS – to get <strong>QNet</strong> business updates<br />

• GeT BALANCe [QA PIN] – to know your Quest Account balance<br />

• GeT CUV [weeK] [YeAR] [TC] – to get Commission Unit Values<br />

• GeT COMM [weeK] [YeAR] – to know amount of your<br />

Commissions<br />

Using 2 Factor Authentication (2FA)<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

Obtain a security token.<br />

a.Hardware token<br />

b.Software token<br />

c.SMS token<br />

Register credential ID to activate your token.<br />

Once registered, you can now use this for your Quest Account<br />

transactions.<br />

On QuestAccount, choose any settlement.<br />

On the PIN CODe page, you need to enter the 6-digit code generated<br />

by your device or sent to you through SMS.


Tell us about your enhanced online <strong>experience</strong>!<br />

Drop your feedback at beta.feedback@qnet.net<br />

For more information, email the<br />

Network Support Group at<br />

network.support@qnet.net<br />

www.qnet.net

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