First, when you enter the website, you’ll see the Sign In screen. Here, you simply need to input your account info, User ID and Password, into the appropriate boxes, which are right in the middle. Then, click “Sign In” with your mouse. If you receive an error and need more support, keep reading.
Forgot password or User ID?
If you can’t remember your password, the solution is very simple with TurboTax. At the sign in screen, simply click “I forgot my user ID or password“, which is near the bottom in blue text. This will direct you to the password recovery page.
Here, input your email or phone number into the white boxes. If you use e-mail, you’ll get a message immediately with your reset password button. If you use a phone number, you’ll get a text message or automated phone call. Never share these reset codes with anyone! From there, just follow their directions.
How to create TurboTax account?
If you don’t have an account with TurboTax online yet, that’s no problem. You have the freedom to make one any time. From the Sign In screen, just click “Create an account.” all the way at the bottom the Sign In box.
Here, you’ll see another white box screen. This time, you’ll have four fields available. The top box will require your Email address. The second is your User ID, which you should keep safe. Next is phone number — this isn’t required, but is good in case you forget your password. And finally is the password itself, which you should not share with anyone.
How to contact customer service?
Contacting customer service can be done via phone by going to support.turbotax.intuit.com. First, you’ll be asked to select your product from the drop-down box, such as mobile app or online. Choose which program you are having issues with, or select “I don’t know” if you aren’t sure. From there, type your question into the next box. If the automated database doesn’t have an answer, you’ll be given a phone number to call and speak to a TurboTax agent.
TurboTax is a great, easy to use website. On the rare occasion you get a blank screen or an issue with the app, Intuit is quick to fix it, and when they aren’t, customer support is very easy to get access to.
Access the official website of TurboTax by typing in “turbotax.intuit.com” in the address bar. Subsequently, you will be redirected to the TurboTax Login window. To initiate the process of login, enter the registered User ID and password in their respective fields. If you want your device to recognize the login credentials, tick mark the “Remember me” checkbox. The very last step is to tap “Sign In” from the very bottom of the window.
How can you update the TurboTax Account information?
To update the TurboTax account information you have to follow these instructions carefully. These steps will help you to update your Turbotax email address, phone number and so on.
The very first step is to Sign In to your TurboTax account. Once you have logged in, choose “Intuit Account”. You will get this option on the left-hand panel, just above the “Sign Out” option.
You are now supposed to tap the “Edit” option next to the information that you want to change.
Once you have changed the information save it to update your account information.
Procedure to change My TurboTax account email
If you want to change the My TurboTax email account, follow the steps below.
Begin the process by login to your TurboTax Online account with the registered credentials.
Now, you have to select your Intuit account from the lower-left corner of the screen.
Thereafter, tap “edit” which is located beside the Email Address.
You are now supposed to type in the new email address twice in the separate fields that you want to link with this account.
Thereafter, enter the registered password in the respective field.
After filling all the details tap “Save”.
Steps to check the activity in your TurboTax Account
Firstly sign in to your TurboTax account.
From the left menu opt for the “Intuit Account” option.
Below the “Sign In & Security” section, search for the Account Activity field and then choose the “View” option.
Just in case, if you find any suspicious activity, then go to the “Password Field”. After this, choose “Edit” in order to change your password. Therefore, changing the password ensures that only you are accessing this TurboTax account.