Voyage Prive Reviews

What a fantastic holiday. It was full of surprises firstly to get our own guides, drivers and vehicles as part of our package .We also had various extra's like meals and spa time,massages etc all thrown in unbe-known to us that was a surprise part of the package !!!
All the hotels were of a great 5 star standard as advertised. The content of the tours and the knowledge of the guides was good and interesting.Internal flights were all organised and transfers to domestic and international flights were part of the package. Timekeeping by those parties collecting and getting us to the airports was exceptional - they just appeared at the agreed time and off we went. Contact details of the local agents was also available to answer any queries or uncertainties Cant fault any part of the package,a thoroughly enjoyable holiday .

Date of experience: April 03, 2024

We had a brilliant visit 2 New York booked with Voyage Privé, everything was so easy from downloading the air company app, online check in, hotel request for two rooms side by side - will definitely use these guys again! I tried to DIY the exact same holiday and couldn’t get it anywhere near the price that Voyage Privé were able to!

Date of experience: March 24, 2024

Lovely quality hotel with some extra touches including some complimentary Prosecco; good when you’re in Italy!

Date of experience: April 25, 2024

Wonderful trip in Porto. We enjoyed every second of it. Our hotel was 15mn (afoot) from the main monuments and the best activities. People were very nice and food is absolutely delicious.

Date of experience: April 13, 2024

Booked our 2nd holiday via voyage Prive. Everything went to plan. Loved our hotel and stay for 3 nights in Stockholm. Will be bookkng again!

Date of experience: April 06, 2024

Useful information readily to hand, interesting destinations and reasonable prices. My last adventure to Barga in Italy turned out to be the best holiday I have ever had in Europe. Great place, great town, great staff and very reasonable. Tout est bien et Pas cher!

Date of experience: April 05, 2024

Amazing deal, nicely followed through with payments and information (including contacts in case of emergency) up until the return.
Overall a great experience - a good changed when compared to a few years ago!

Date of experience: April 06, 2024

Fantastic last minute deal with loads of added extras. Looked after well and felt very safe with such a last min trip

Date of experience: April 18, 2024

I recently took my granddaughter to Venice booking everything through Voyage Prive. This was the 4th time I have used this company. The website and app are both easy to use. Everything is well planned and organised. Paperwork is clear. Contact numbers for emergencies are provided before you leave. I am about to use Voyage Prive for the 5th time, to go to Santorini, a clear indication of how we trust this company. Venice was as wonderful as anticipated the second time around.

Date of experience: March 21, 2024

A wonderful trip on the Nile, well planned visits, excellent tour guide and good food. Transit journeys were mostly reliable.

Date of experience: April 04, 2024

I booked a trip with VP yesterday. Directly after the booking my girlfriend found out that the hotel they sold to us is a scam. In google there are several reviews where the hotel told the guests just some days before that they are closed and they have to move to any other hotel. Even police in Italy has been included.
I do not get why a company like VP is working together with scamming hotels. But now VP also feels like a scam as well. To cancel the reservation they want to charge me 500€.

So directly after my booking I sent an email to customer service. No reaction until now and after all these bad evaluations here on trustpilot I also do not expect them to react. The live chat reacted after one hour waiting and told me "you can do the cancellation by yourself within the portal for 500€"
It seems like they are doing on purpose because there is a lawsuite opened already by german consumer protection for anybody who is interested google for "klage-gegen-vpg-sas-voyage-prive-90463".

I will definitely reach out to german consumer protection and also to my lawyer. The live chat is not even a bit interested in finding a solution...

1st and last time voyage prive - thanks for nothing!

Date of experience: April 29, 2024

Just an update on my previous review.

Customer support haven't been in contact with me. I made contact myself. They refuse to let me speak to a manager. They twist everything you say.

PLEASE AVOID VOYAGE PRIVE YOU WILL BE HIGHLY DISAPPOINTED

Date of experience: March 22, 2024

Lovely hotel, in a good location, with lovely staff

Date of experience: April 24, 2024

We had a fabulous time in India touring round Rajasthan, our guide Devain, ( not sure if thats spellt correct), was outstanding with his knowledge of all the forts and temples we visited, also the driver what skill avoiding cows and getting through absolute bedlam in the citys, there is a little down side, not all the hotels were of good standed, the distance travel each day ( part of the holiday) and the food, this is India and curry is the norm but maybe a couple of times a stake or chicken and chips, we found the holiday by the end very tyring but as an older couple our miss judgment, if your looking at this type of holiday maybe try for a slightly shorter trip.

Date of experience: April 13, 2024

Always a pleasure to choose Voyage Prive!!

Date of experience: April 10, 2024

Comfortable room - lovely staff & delicious breakfasts. Hotel is very well placed for visiting everywhere on foot.

Date of experience: March 27, 2024

Easy to book. Follow up paperwork sent promptly.
Good value offer in a super hotel.

Date of experience: April 13, 2024

Excellent value trip. Interesting old hotel with 600-year history, great location near main station (with efficient new tramway from airport), and so easy to walk around the historic centre of Florence. Friendly helpful staff, plenty of quiet places to sit and read, sweet little courtyard, didn’t use the outside spa/pool as it was February, but the water was warm! Breakfast was a little uninspired, very little hot food, but lots of pastries and breads (why is Florentine bread so tasteless? Maybe as it seems to be salt-free….) Opposite the world’s oldest pharmacy and 2 minutes from the exquisite church Santa Maria Novella. Lots of great trattorias and pizzerias nearby.

Date of experience: February 12, 2024

Everything went according to plan. The booking process made it easy to match local departures with our chosen accommodation. The hotel was well beyond our expectations and the service was superb. We would definitely consider travelling with VP again.

Date of experience: March 21, 2024

From booking to returning home the experience we had with Voyage Prive was second to none.
This was our first time travelling with this company, but it will not be the last!

Date of experience: March 22, 2024