Business ProfileforAdvia Credit Union

I have been charged back in 2021 NSF funds over $100 from a PayPal account that is not attached to my old Advia account. The Credit Union account was supposed to be closed back in 2020 via phone for a remote closure request and I went into the branch. I spoke to an agent named Margie 01/22/2024 said she was in the call center. I asked to have this account closed, fees removed and a deposit that came through in 2023 sent to me due to no activity with them since 2020. I were unable to resolve this even though there are several complaints and lawsuits in ref to this same issue again and again through several other customers. I explained I no longer have access to that account, account#, email and physical address is changed 2020. I had no idea of any activity until 2023 when I received a end of year tax statement from the company that attempted to send a deposit to that old account. Margie says account is charged off, NOT closed but won't send a debit card to retrieve my funds because the account is closed. Spoke to Alexis in Advia Collections to get this resolved and soke to Debra Mae she said she is only sending difference of what they say PayPal charged that I had no idea of and sent me to a shared branch to get my funds in the state I live now.