Comprehensive guide to Troubleshooting and solving the yahoo mail not working.
If you access your emails on your device using an email app, like Outlook or Apple Mail, in the first place we recommend you update to the latest version of the app. Like most email domains, yahoo mail is not perfect. There are more than 227 million regular users, Yahoo has gained a good amount of popularity over the years.
Table of Contents
- Yahoo mail sign-in process
- Common problems faced while logging into Yahoo account
- Solutions to Fix your Yahoo email sign in problems
- General Troubleshooting Tips:
- Some other ways to fix the Ymail login issue:
- Chrome Browser Troubleshooting:
If you access your emails on your device using an email app, like Outlook or Apple Mail,
A. we recommend you update to the latest version of the app.
B. This helps to ensure a consistent experience, as you’re accessing your emails through an app with the latest features, enhanced security standards, and better usability.
Recommended email apps
Apple Mail on iOS 13.0 or later (iPhone or iPad)
Apple Mail on macOS 10.11 El Capitan or later (Mac)
Gmail on Android version 10.0 (Android Q) or later
Outlook for iOS and Android
Windows 10 Mail
The following list could be factors :
1. Server outage of Yahoo Mail
2. The browser’s incompatibility, an obsolete version of your browser
3. The unwanted jam of caches and cookies in the Chrome browser
4. Faulty or improper computer settings
5. Wrong or forgotten Yahoo Mail login credentials
6. Availability of Malware in your Computer system
7. Slow Internet Network Connection
8. Third-party Antivirus or Firewall Interfering or blocking your Yahoo Mail access
The main highlight is the 1TB storage that it offers along with other excellent features such as a news feed, notepad, calendar, address book, calendar, and much more. It also allows for managing other email services such as Outlook, Gmail, etc.
Yahoo mail sign-in process
All the services can be easily taken advantage of by simply creating a Yahoo account. After you are done creating one, the next step is to sign in.
Here are the steps that you need to apply to complete the Yahoo mail sign-in process:
First, go to the webpage of Yahoo on any browser.
In the top-right corner, click on the ‘Sign-in’ option.
Then enter the email address of Yahoo, press ‘Next’.
On the next page, enter the password and click on ‘Next’.
That’s all and thereafter you can start creating emails.
But everything is not as easy as it seems. There can be certain issues and problems that can arise with your Yahoo mail account.
One such issue is when you are not able to access your Yahoo account. There can be several situations when logging seems impossible but they can be easily fixed by applying the right solution.
Common problems faced while logging into Yahoo account
- Can’t log in to Yahoo mail
- Yahoo mail login isn’t working
- Unable to log in on iPhone
- Unable to remember the correct password
- Yahoo mail account is locked
- Username is incorrect
- Yahoo account not opening
- These are some of the general Yahoo sign-in problems you may come across. There can be many reasons that you are unable to sign in and in order to fix them, you must try the correct troubleshooting method as provided in this guide.
Solutions to Fix your Yahoo email sign in problems
To help diagnose the problem and to find out what’s keeping you from accessing Yahoo, try these strategies.
A. Username or Password is incorrect
When the username or password is incorrect, it could be one of the factors that are generally responsible for creating hindrances in the proper functioning of Yahoo Mail.
It is a common scenario when you are not able to log in due to entering the wrong username or password. The best thing you can do is reset the password using the Yahoo Sign-in Helper. Using the recovery information you have added to your account, you can simply complete the verification process and set a new password to regain access.
B. Locked Account
If you attempt to log in to your Yahoo account several times with the incorrect password, your account can get locked for security purposes. Again, you can try to regain access by using the Sign-in helper, or after 12 hours the security lock will automatically be removed.
The 12-hour security lock is to enable the protection of yahoo mail from brute force attacks from hackers and efficient functioning of Yahoo Mail and its services
C. Hacked or Compromised Account
If you think your Yahoo account has been illegally accessed or used by someone other than you, you need to secure it back again. If your password has been changed by the hackers you will be unable to log in to Yahoo mail. So, in this situation, you will be required to use the Sign-in helper provided by Yahoo to verify that this account belongs to you and you want to change the password.
Another quick way to check is to temporarily Disable Windows Firewall to check and Antivirus solutions.
Windows Firewall interferes with your Yahoo Mail leading to issues like ‘Not able to send any Yahoo emails’ or ‘Not receiving emails on Yahoo’ etc
Directions: Temporarily disable it by navigating from the ‘Windows Start’ menu,’ and ‘Windows control panel’ to ‘Windows Firewall.’From it, select the ‘Turn Windows Firewall off or on’ option to temporarily disable.
D. Manual login
Sometimes it happens that if the browser’s history, caches, and cookies have been deleted, you will not get automatically logged into your account. So at that time, you will need to manually enter the email address and password.
General Troubleshooting Tips:
Some other ways to fix the Ymail login issue:
Make sure that the network you are connected to is working properly and the signal strength is appropriate. Sometimes the sign-in option stops working when there is weak internet connectivity.
On your keyboard, check that Caps Lock isn’t on. Yahoo passwords are case-sensitive, so if Caps Lock is on when you type your password, it would not work. Also, make sure you have entered the correct password by using the correct keys and letters.
An unsupported browser can also prevent you from logging into your account. So you can switch to a different browser or update the one you are currently using.
Chrome browser
Chrome Browser Troubleshooting:
If you have saved the password in your browser and have recently changed it, update the password in the autofill settings of your browser otherwise it will keep using the outdated one.
Solution 1: Clear the Browser Cache to Optimize the Chrome Web browser.
A. To begin with, open your Chrome browser and click on its ‘Customize and Control’ icon or the ‘Three-dots’ from the top-right corner of the screen.
B. Then, from the drop-down menu, select the third-last ‘Settings’ option. Under it, further, click on the ‘Security and privacy option from the left-hand side panel.
Doing so will open the ‘Clear browsing data option in front of you and all you need to do is just click on the same.
C. After that, select the ‘Time Range’ for which you wish to clear ‘Cache’ from your Chrome browser.
D. As recommended, try clearing the entire browsing data i.e., your cached files, photos, saved cookies, etc
If you can’t sign in to Yahoo mail from a new location, you may need to enter an account key that will be sent to your email address or phone number to verify your authenticity.
Always keep the recovery information of your account up-to-date as this is the only way to regain access whenever you don’t remember the credentials.
You can also opt for the two-step verification process as that will ensure more security and will keep hackers away.
There can be times when the server is busy or down and you are facing failed login attempts. Wait for a while till the servers become operational again.
Clear the entire caches, cookies, and history from your browser, give it a fresh start and then try signing in to Yahoo Mail.
These were some of the ways that will be helpful to get out of Yahoo login problems.
Last but not the least option, you can connect live with the Yahoo representative using the following toll-free numbers—Yahoo Support Number: (800) 293-5568Yahoo Customer Service Number: (800) 293-5568 or visit the Yahoo help Center’s page.
I am home from recent surgery and can not get any mail sent to me. Somebody in the Phillipines that supposedly works for Yahoo said I can not get my mail until I provide a sell phone, which I never plan on getting. Does the USPS keep our mail-NO? Does Yahoo keep a persons mail-YES? How do I get my mail and let all my customers/friends know I have to get a new mail address. Robert Mayer
can not log in to yahoo mail,reason is they say put in your mobil no. and we will send you a code.i have a landline.Help