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About Netzero
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Netzero Reviews
ConsumerAffairs has collected 513 reviews and 193 ratings.
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Netzero author review by ConsumerAffairs Research Team
Just as its name suggests, it is possible to get online for free. Using the freemium model, NetZero is able to offer the free service (200 MB of bandwidth) to some customers because other customers pay a premium for faster speeds and more space (up to 6 GB).
The world's first free option: Many have followed NetZero's pricing model over the years, but it was the first to offer free Internet, as early as 1998.
Hot spot add-on: One of the useful extras customers can get with NetZero is a 4G hot spot that connects up to eight devices. When the modem is tethered to a laptop through a USB, devices can connect to the Internet as fast as regular Wi-Fi.
Good reputation for customer service: Compared with the large ISPs, NetZero has a much better reputation for solving customer issues 24/7 by email. Telephone support is also available for the premium service.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Netzero Company Information
- Company Name:
- Netzero
- Year Founded:
- 1998
- Address:
- 21301 Burbank Boulevard
- City:
- Woodland Hills
- State/Province:
- CA
- Postal Code:
- 91367
- Country:
- United States
- Website:
- www.netzero.net