
Lindsay Squires
app push notifications just stopped working. called support, and she had me make sure SMS was turned on. it was not (never changed this before). turned it on, still no push notifications. please fix this as I, and others, most likely, use this to know when a transaction POSTS through account. NOT PENDING as other financial institutions do. So now I have to log in multiple times a day to watch for fraud. PLEASE FIX THIS!.
Desert Financial Credit Union
April 10, 2025
Thanks for your review and for reaching out to support. We understand how important push notifications are—especially for posted transactions. To double-check your settings, you can opt in under More > Settings > Push Notifications in the app. Also, on Android, go to Settings > Notifications to ensure app notifications are enabled.

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Edit: The new recolor uses an ugly version of orange. After tapping Transfer, the window auto-closes. Original: UI update is awful. Previous design was actually cleaner and looks better on a mobile device, not this oversized text and info on cards. There was no reason to remake the wheel. App animations cause delay and make the app feel slower than it actually is. Also, if you really want a clean design, remove the ad graphic that's at the top of every screen, completely useless.
24 people found this review helpful
Desert Financial Credit Union
March 20, 2024
Thank you for sharing your feedback with us. We're sorry to hear that you are unsatisfied with our recent update. We will share your comments with our team.

Duane Vick
This app is barely useful. Freezes on startup, won't work well with fingerprint authentication, tries to send an OTC to my email but when I go to retrieve it and come back to the app, the input screen is gone and yet I can access my bank information. Your app is a security nightmare. Your developers probably couldn't code "hello world" without copy/pasting from the Internet.
13 people found this review helpful
Desert Financial Credit Union
April 3, 2024
Hello, Duane. We're sorry to hear that you are having issues with our app. Please give us a call at (602) 433-7000 so we can learn more.