Ameris Bank continues to hold to their core traits, while also capitalizing on innovative products and services. The Ameris Approach defines who they are. It's how they do business, how they interact, serve and support each other. The Ameris Approach encompasses all of the elements that make their culture unique. The mission of Ameris... show more
Ameris Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 03/08/2024.
3.6
543 reviews
from WalletHub and across the web
543 reviews from WalletHub and across the web
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Ameris Bank
chavezgiselle579 @chavezgiselle579
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5 Star Rating
I had an amazing experience with Miguel helping me with my checking account. He was so sweet and patient because I didn't understand lots of things about my account. I recommend everyone to go to this bank; the service was wonderful!
I've banked with Ameris Bank for about 11 years or more. At this very moment, my account is frozen for over $30,000. I don’t even have 30,000 dollars. I've spoken to the representatives and sent the necessary documents to have it released. It's been 5-6 days since the legal paper, which confirmed the error in freezing my account, was sent. The paper was re-faxed again yesterday. I can never get through to my local branch on the phone. I keep getting the runaround that the paper hasn't been received. Do these people not realize it takes money to buy gas and food? I will be looking for another bank as soon as possible.
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Product: Ameris Bank Business Services
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Tori P @torikadenporter
file complains with the CFPB, FDIC, OCC, FTC, and what ever state they are in Attorney General and also do a complaint in your state, also do a complaint with the consumer agencies in both states ( the state they are in and yours ) and attach all those to a civil report filled in your local court against your home branch. Get those complaint numbers and send all the documentation all over to the other agencies it'll be a lot of paper work forwarding but it'll get you a case manager, if they give you legalese that you dont understand find you a banking attorney on upwork.com and they will know the proper laws to fight this. I had over $400k held for months and this gave me substantial progress to get responses.
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Ameris Bank
cknize @cknize
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1 Star Rating
Ameris Bank refused to send a $400 wire to Nigeria for a background check for my fiancé for an F1 visa. They made a poor decision about a high-dollar client who had been with them since 2014. I will tell everyone who listens not to bank with Ameris Bank. They are provincial and small-minded. If they are concerned about dishonesty, they should look in their own backyard. I had at least seven accounts with them, both business and personal, and I took my business to Vystar, which allows you to send your own wires for free and pays interest on all accounts. I should have banked there a long time ago.
For the month of December 2023, Ameris Bank has been unable to connect with Quicken software. They keep promising that it will be fixed soon. Has there been a hack? How can a tech department fail to solve a connectivity problem in over a month? All my other dealings with Ameris Bank have been great, but the current issue is just NOT acceptable.
On 9/01/2023 I received a fraud alert text from Ameris. Within 10 minutes I called customer service where I made a disputed transaction report. Three days later, Ameris deducted the $328 from my account for an online walmart purchase. I called again and was told it was being investigated. At exactly 90 days I was informed that "no error occurred" and I would not get my money back. Interestingly, they alerted me of the fraud, then i get a "nothing to see here". I was instructed to call Walmart, who told me that since I don't have a Walmart account they can not search the transaction for a dispute claim with walmart. Then what did the Ameris investigation look like. I've tried contacting the Ameris Fraud Center but there are no humans at this number and customer service has the deniabilty of "we don't do the investigation " This seems to me a horrible way to do business when your holding billions of dollars of other people's money. Just know, there's no security for your money and customer service is uninformed and unhelpful. I will move my three accounts this week. They likely won't miss my business but I will celebrate that they'll spend no more of my money.
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Product: Ameris Bank Business Services
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Ameris Bank
Anthony @tonygaskins69
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5 Star Rating
Ameris bank has been there for me this whole way and has never been rude to me in anyway what so ever and there polite in every way
America will deduct ATM payments made from your checking account and show the transaction in progress even though the money is no longer available. If you overdraft your account while it still shows in progress, they change date on the previous atms and charge you an overdraft fee on them. They suck !
We got a construction to Permanent loan with Ameris Bank last year, that was supposed to be a one time close up front loan. We were told that our credit reports would not need to be pulled again as long as the construction was completed within 12 months. The initial process of the construction to permanent loan seem to go by fairly well, however within a month of the construction phase being completed (less than 12 months of the construction loan period) we were told that we need to go back to closing and come up with more closing cost fees and had to close at a significantly higher interest rate, that would make our mortgage significantly higher than what we were quoted at the original closing. We contacted a lawyer after the fact to review the loan documents and he informed us that Ameris Bank was wrong to take us back to closing and give us a higher interest rate. They pretty much illegally refinance the loan without using that exact terminology and the lawyer recommended that we should file a complaint with the Consumer Financial Protection Bureau.
Pretty much the worst bank I have ever had the displeasure of doing business with. They work zero hours, their staff is unhelpful, rude, and flat out wrong. They have denied me access to my own money, cleared, been sitting in my account for months, money, mind you. Can't wait to be able to close my account and go somewhere it doesn't take nine business days to cash a check in 2023. Bank here if you don't mind your money not being yours anymore.
Hi there, we would like to get some more details about your experience with us. If you are willing, please reach out to us at (386) 328-5154 at your earliest convenience and we will do our best to resolve this with you.
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Monika Kataky @mkataky
Worst bank to deal with. I called 5 times in 2 years for same issue and they still cant fix it. I am closing it.
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Ameris Bank
jstill @jstill
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1 Star Rating
If it was possible to give less than a "One Star Rating" I would give Ameris Bank a MINUS 10 Stars. My son Used them for a Mortage on his Mobile Home tied to a escrow acct. to pay his Taxes and Insurance. Because Ameris Lost the Title, a Title Transfer had not been made Therefore Tax for the last 2 years have not been Paid. Everyone can make a Mistake, but everyone does not know how to fix it. For the last month and a half, I have made 3 trips to the tax office, about 15 calls to Lawyers, and their so-called Customer Ser. Dept. with no re- sults. Since I was doing all the legwork to fix this problem I assumed they would pay me for my time. I was told they would not pay. I assumed that since they pay their employees for not doing anything, they might pay me for working. Anyone who would like a job and not want to do anything, might want to apply with Ameris. Anyone know a good Lawyer?
Please, whatever you do, do not bank here! My family and I have experienced horrific circumstances dealing with Ameris bank ! They will steal your money if you pay anything owed in cash. They caused my father to have three late payments on his credit report, when he indeed made every payment and has evidence of his payments. Lastly, I just paid off my current loan amount and was sent a letter in the mail, saying that I still owed more. How can I go into a branch, request a payoff amount, pay it off in full, and still receive a bill later, saying that I still owe $12. Make it make sense. Ameris is a horrible bank and I am looking for to there inevitable downfall in comparison to current competition.
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Product: Ameris Bank Personal Loans
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Ameris Bank @AmerisBank
We appreciate you bringing this experience to our attention. If you are willing, please contact us at 1 (866) 616-6020 so we can work towards a resolution. We look forward to hearing from you.
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Ameris Bank
crumleylaura @crumleylaura
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1 Star Rating
Ameris Bank sold my mortgage to Truist. I was an extremely difficult transition. I was unable to set up my auto draft payments online and was barely given any time to make the transition. If I wanted to be a Truist customer, I would have contact Truist for my loan. This type of customer service is disgusting. I will never use Ameris Bank again.
We are disappointed to hear that you did not have a more positive experience with us at Ameris Bank Mortgage Office. Please reach out to us at (404) 553-2900 at your earliest convenience.
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Ameris Bank
amando141 @amando141
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1 Star Rating
I feel so sorry for anyone who has this mortgage company, I had my sister help me purchase a home and for some reason my name was delete from the loan, making imposible for me to even refinance, I even had her on three way and chantey refused to help me, If anyone ever ask me for a mortgage company Amerisbank won’t be one.
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to our customer service line directly at 1 (866) 616-6020 when you have a chance. Thank you, and we look forward to hearing from you.
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Ameris Bank
Russell Pottle @russellpottle
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1 Star Rating
I had a mortgage with Ameris Bank and their affiliate company, Dovenmuehle. Worst customer service I have ever experienced. How bad? I finally paid off my mortgage years before I had to just so I wouldn't have anything to do with them ever again. Yeah, that bad. I wish someone had warned me as I am now warning you -- avoid Ameris Bank and Dovenmuehle like the plague.
I been with this bank 10+ years never had an issue. Until someone hacked into my account an committed a fraud. Ameris personal told me there’s nothing they could do but close my account and I can never open up another account with them again. I am so disappointed with this bank. Be aware if something like this would ever happen to you they will blame you even though you have nothing to do with. Customer service personnel was so nonchalant about my concern and issues. What if something like this would have happened to them or their family members. They would try to do all they can in find out or getting them some help
Hi there, I would like to get some more details about your experience with us. Please contact us at 866-616-6020 so we can work with you to make this right.
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Ameris Bank Q&A(7 questions)
Get answers to your questions about Ameris Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
You need a credit score of 700 or higher for the best Ameris Bank credit card offers, though other options are available for people with lower scores. It is possible to get approved for a credit card from Ameris Bank with limited credit history or a bad credit score, for example.
Ameris Bank Credit Score Requirements by Card
Ameris Bank Secured Card: 300 (bad credit)
Ameris Bank Max Cash Secured Card: 300 (bad credit)
Ameris Bank College Real Rewards Card: 640 (fair credit) / Limited credit history
Ameris Bank Max Cash Preferred Card: 700 (good credit)
Ameris Bank Platinum Card: 700 (good credit)
Ameris Bank Everyday Rewards+ Card: 700 (good credit)
Keep in mind that it's best to wait to apply for a given card until you meet the credit score requirement. You can check your credit score for free on WalletHub.
You should also note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for an Ameris Bank credit card, too. Some other key criteria include your income, existing debt load, number of open accounts, recent credit inquiries, employment status and housing status.
According to the company's website, Ameris Bank purchased 18 Bank of America locations in southern Georgia and northern Florida. You can find out more here: https://www.amerisbank.com/content.aspx?p=436