Freedom down? Current outages and problems | Downdetector

User reports indicate no current problems at Freedom Mobile

Freedom Mobile is a Canadian wireless telecommunications provider. Freedom Mobile was formely known under the Wind Mobile brand.

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This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems.

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Live Outage and Reported Problems Map

56%

Mobile Internet

31%

Mobile Phone

13%

Total blackout

Kevin Clear Ransome cant connect to mobile network. toronto.

2024-03-28 16:06:51

Lisa Gormley Can't pay my bill both the app and website aren't letting me pay ?

2024-03-26 14:31:50

kelcie Phone calls are garbled and staticky, can't hear anything. Called support with no help whatsoever. Disappointed.

2024-03-21 22:43:56

Heather Garland calls keep dropping in Kingston area

2024-03-15 14:49:52

Kay F (JrGottiJr) anyone having issues with texting?

2024-03-11 18:54:09

The Vinyl Dude I haven't been able to get the app to work for months. At Freedom's suggestion I started using the website. That worked for a while but it's playing up again. Try switching browsers and clearing cache

2024-03-07 19:40:21

GM What's wrong with Freedom's website? Can't login to see my account. Tried on multiple devices. Pretty big company, can't operate a website?

2024-03-06 14:34:58

caroline Not sure what is going on but last night and tonight there's been issues with phone calls not going through and delayed texts and phone call notifications via texts from calls that never came through.

2024-02-10 03:16:31

Gurman Can't call usa numbers all I get is silence even though the other person picks up

2024-01-31 02:53:21

@themainnetwork @FreedomMobile are there issues with network? Tried to DM but says not sending. Please DM to confirm if possible.

2024-04-24 17:18:33

@Violinzilla Good Freedom Mobile sucks. Cut out and lost signal at least five times between Hamilton and Toronto -major urban areas

2024-04-07 16:52:53

@BizSherpaTech @FreedomMobile I have a billing issue. You bill me the annual $119+tax top-up for 2 phones each month. I called Support and my call was ended with a link to use iMessage. The iMessage is modal. I can learn about Apple iMessage but cannot send a message. How do I contact you?

2024-04-06 17:07:12

@wstork92 @MobileSyrup Thanks Sean @ConsumerSOS for sharing our SIM swap story. We spoke to customer service reps up to the Executive Office @FreedomMobile and NEVER had the issue resolved - NO explanation of events as @CRTCeng advised, NO restitution, even NO apology!

2024-03-22 22:42:55

@wstork92 @globalnewsto Thanks Sean O'Shea @ConsumerSOS for sharing our SIM swap story. We spoke to customer service reps up to the Executive Office @FreedomMobile and NEVER had the issue resolved - NO explanation of events as @CRTCeng advised, NO restitution, even NO apology!

2024-03-22 22:28:56

@DennisForlin @globalnews It's a Freedom Mobile issue for not verifying the customers identity. They will have to pay out

2024-03-22 14:47:42

@skitelluride10 @FreedomMobile I just canceled one of my phones that was freedom went back to Roger’s as my two other phones are . Gta signal quality issues drove my daughter nuts. Zero customer service at Freedom . Absolutely terrible !

2024-03-18 22:29:21

@kremsnite @FreedomMobile getting freedom error 2 Msg not sent. What's going on? Pls fix.

2024-03-18 04:42:21

@lickmydoge @FreedomMobile Worst customer service in the history of man kind Retailers lie (typical of that culture) about plan renewal and features Dropped calls Text message delays from other carriers

2024-03-15 05:51:53

@justinp2219 @FreedomMobile Freedom is a scam. After my contract was up I was asked to pay the remaining my tab fee and normally I’d have no problem with that but the last two years I’ve had nothing but connection issues and having to switch my network myself and instead of helping me they force the $ on me

2024-03-14 08:05:41

Page last updated by downdetector.ca

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