I love iTailor!
I love iTailor! I've bought suits and shirts from them three times and sent them my own customisations and they have delivered what I wanted and more for the first and third times (for the second, I was disappointed by both the fabric material and poor implementation of my customisations, but this was rectified in a very fair way). Some of the lessons I have learnt are:
- It is important to follow their measuring guidelines exactly as they show you and not deviate from it in any way. I first tried to experiment with this and the result was worse because of it (although I achieved what I wanted: greater knowledge of how to buy products from this amazing company)
- Consider going for Euro Slim Fit (which is an option on their Measuring page). I have never tried the Signature Standard Fit and have no plans to, as the Euro Slim Fit looked so elegant and amazing in conjunction with the right measurements (that I spent hours taking of myself - and it was worth it)
- If you are buying a suit with wool in it, only go for the most expensive fabrics that they sell (unless you want to buy something cheap as a test to see if it fits before buying multiple similar products). The suit of a stretch wool fabric that I bought (my second suit) was terrible compared to the suits I bought of pure wool fabrics (my first and third suits). It also didn't look nearly as good in real life as it did on their 3D model. But the pure wool suits I bought were amazing and both felt really high quality and comfortable. I would also advise asking for any contrasting fabrics to be of a specific pure wool material (assuming you're going for a pure wool suit), as the contrasting fabrics they offer are of a lower quality (since they are not pure wool)
- Spend the extra money on buttons! I have bought the plastic buttons and the horn/ mother-of-pearl/ trendy buttons and the latter options are much better, especially the horn/ mother-of-pearl buttons (as the trendy ones are still plastic)
- Feel free to ask them for customisations. Here were the customisations to my wedding suit, which they delivered to my satisfaction and more; the result was of such a high quality that I don't know if I'll ever buy a suit from anywhere else ever again:
Customisation # 1:
Instead of 2 Straight Pockets on the outside of my suit jacket, I want NO pockets on the outside of my suit jacket (I want 0 straight pockets, 0 breast pockets)
Customisation # 2:
Instead of 3 Standard Buttons on the sleeves, I want NO SLEEVE BUTTONS on the sleeves of my suit jacket (I want 0 Sleeve Buttons)
Customisation # 3:
Instead of two slanted pockets, I want two slanted ZIPPED pockets for my front trouser pockets. If possible, I would prefer them to be either hidden from view or inconspicuous (I do not want the zips to be very noticeable)
Customisation # 4:
Instead of a single opening on the back of my trousers, I want NO back pocket
Customisation # 5:
Instead of the normal inside jacket pockets, I want zipped pockets in their place
Customisation # 6:
I would like my suit to not have darts on the front of the jacket. I want it to be of the style of the charcoal jacket on the right-hand side of the attached picture, and NOT of the style of the blue jacket on the left-hand side
Customisation # 7:
I would like the brown contrast fabric for the upper lapel and the lower lapel to be 21303-13 (and not 3799-3)
Customisation # 8:
I have ticked the box to add a second pair of trousers to my 'Shopping bag'. I would like this pair of trousers to be exactly the same as the first pair of trousers, but I want it to also have button side adjusters (whereas the first pair of trousers should not have button side adjusters). I would also like the waist for the trousers with button side adjusters to be 92 centimetres, with all other measurements the same as the trousers without button side adjusters
iTailor have a great ethos, as is reflected in the best customer service I have ever received. I highly recommend iTailor and have recommended it to friends.
Date of experience: March 30, 2024
