iTailor Reviews 3,681

An important feature - I had personal email attention from Ning, throughout the progress of the order. I was very pleased indeed with the fit and look of the suit. Thank you all again.

Date of experience: June 09, 2025

Old fashioned workmanship, shoulder/sleeve perfectly set, lining perfect! And at this price point it's a very attractive offer. Thanks iTailor from a happy customer.

Date of experience: June 03, 2025

itailor is amazing. Every suit I get it fits and meets my expectations. They always go beyond for me and I will continue to buy my suits from them.

Date of experience: May 23, 2025

the size was correct to the conformation of my body. there are really good and satisfaction about fabric.

Date of experience: May 27, 2025

We ordered a suite to a Young man here in Norway. Unfortunately the jacket was to tight in the arms. We sent some pictures and a message to itailor and they made a new jacket sent with express for no cost.

The suite is really nice. True colour form webpage and with personalised name inside. I really recommend this store.

Date of experience: May 27, 2025

Excellent product but it is the customer service that makes it great

I have ordered shirts and suits before but this time I ordered a pair of jeans. Unfortunately a couple of small items were wrong but they remade the jeans TWICE until I had exactly what I ordered.

All of my other orders were perfect first time so it is very pleasing to see that if there s an issue they take responsibility and work until it is perfect.

I have no hesitation in recommending iTailor

Date of experience: May 09, 2025

For my upcoming wedding I needed a very specific style and fit for a suit that I couldn't find ANYWHERE. Come to find out that iTailor has all of the options that I was looking for and also there just so happened to be a trunk show coming through my city. I got my measurements taken and ordered a suit at the trunk show. A few weeks later and I got a suit that had the wrong lining color, and a different style of pants, but otherwise looked great. I brought this up to iTailor and they were kind enough to send me the correct suit and let me keep the other one as well. The new suit looks perfect! No complaints at all! Make sure you are patient and give them a long timeline since it can take several months to make and if there are any issues they will need a few extra weeks. But the final result is worth it! I will be getting more suits from them in the future.

Date of experience: May 06, 2025

This company’s customer service is second to none!
Even though we’ve had a rocky start due to some miscommunication, everything got fixed in the end and now I’m the happy owner of some great pieces of clothing.
Don’t let the process of taking your own measurements intimidate you, it will be worth it in the end!

Date of experience: April 16, 2025

I had placed an order for a woman’s shirt for my wife. We followed the measurement instructions to the letter. When the shirt arrived the sleeves were 2” too long to the point where she couldn’t wear the shirt. I contacted iTailor to address the issue. At first they blamed the error on us providing inaccurate measurements. We remeasured my wife again and came us with the same measurements so it was clearly not our fault. They they offered to remake the shirt but we had to pay 50% of the cost. That was completely unreasonable as it was not our fault. Finally they agreed to remake the shirt at no charge. We finally received the remade shirt and it fits perfectly. Nice job!

Date of experience: April 10, 2025

Date of experience: March 31, 2025

This is a great find! I am 6'6" tall and I have paid tailors that did not give me this quality of a suit. I have slowly replaced almost all my suits with ITailor. Recently I received my 1st shirt from ITailor and quickly bought more once I received it

Date of experience: March 24, 2025

Insanely good service

I ordered a button down shirt a while back and I took my measurements incorrectly. After letting iTailor now that i the shirt didn't fit me well. They didn't hesitate to help me fix this problem. They asked for a bicep measurement which i provided 4 months later and yet they didn't have a problem with me taking so long to answer them.

I highly recommend iTailor, for the cheap/moderate prices the quality is very nice and the service impeccable.

Date of experience: March 24, 2025

This is by far the best online shirt maker in the world. I bought over the last 3 years more than a dozen shirts with them and each and everyone was perfectly fitting, highest class material and the customer service of the team and especially co-owner Bob is second to none. Just fantastic and worth every Dollar you are spending with them.

Date of experience: March 22, 2025

Everything perfect

Date of experience: March 19, 2025

I've been ordering from iTailor for years and will continue to do so. Sometimes it's the little things. For example I've asked for two pants, one cuffed and one plain. iTailor gets it right every time. If there is something I want that not on the menu I just ask and they always find a way to get it done for me. If I want to change a measurement it's never any problem. Simply request a change and it gets done. Also, the attention to detail is every evident in every garment. That's not something you get everywhere. Sure you can pay more for an "off the rack" suit but it won't compare to the perfect fitting of an iTailor suit.

Date of experience: March 05, 2025

Good communication, understanding, a great fit and excellent packaging and on time even though there was a small delay to make some adjustments. All together fantastic!!

Date of experience: March 04, 2025

iTailor successfully created a custom dress shirt that fits perfectly. As somebody who wears suit and tie every single day for work, I need the highest quality fabrics and a trim fit for ease of movement. Additionally, customer service is FAST and reliable, via email or what’s app to answer all your questions. TRULY GREAT JOB to itailor 🎖️🎖️🎖️🎖️🎖️

Date of experience: February 26, 2025

Delivery time was a bit longer than promised but the shirt is excellent. Fits like a glove.

Date of experience: February 27, 2025

Ordered a Blazer (jacket) and it arrived within the estimated timeframe. Blazer is perfect, exactly as ordered. For me, iTailor has always delivered good fitting garments. I use my actual measurements and over the years I have refined my measurements to the point where the fit for shirts and suits is perfect every time. Today’s arrival was no different, a made to measure double breasted navy blue blazer with gold buttons, which looks stunning, so pleased that I have gone to the effort of a review. I have lost count of how many shirts I have had from iTailor and I must have had 4 or 5 suits over the last 10 years or so. I don’t buy off the peg, ready to wear any more as garments from iTailor, when made with full measurements are a far superior fit and the tailoring is a good classical/traditional cut.

Date of experience: February 24, 2025

I don't normally do reviews First time user had 1 shirt made to check quality before buying more. There website was easy to use the hardest thing was picking the color and fabric give them a little time for delivery you won't be disappointed.

Date of experience: February 14, 2025