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                  Emergency Information

                  1-888-460-4332

                  Have an emergency?

                  If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


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                    • Alert Center
                    • Work in Your Neighborhood
                      • Pipeline Replacement Projects
                      • Meter Replacement Program
                      • Vegetation Management
                      • Meter Move Out Program
                      • Property Restoration 
                    • Convert to Natural Gas
                      • Natural Gas Availability Form
                      • Heating Cost Calculator
                      • Natural Gas Contractors
                    • Renewable Energy Programs
                  • Safety
                    • Natural Gas Safety
                      • How to Recognize a Gas Leak
                      • Contact 811 Before You Dig
                      • Gas Line Responsibilities
                      • Encroachment Awareness
                      • Automatic Shut-Off Devices
                      • Locating Gas Lines
                      • Sewer Line Safety
                      • Abnormal Operating Conditions
                      • Pipeline Integrity Management Plan
                      • Advanced Leak Detection
                    • Home Safety
                      • Appliance Safety
                        • Safe Appliance Installation
                        • Care for Your Appliances
                      • Carbon Monoxide
                      • Proper Venting
                      • Impostors and Scams
                      • Find a Contractor
                      • Safety Products
                      • Digger’s Dog House
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                      • Flooding Safety
                      • Winter Weather Safety
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                  Simple, secure ways to pay
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                  Simple, secure ways to pay
                  Pay easily with a bank, card, PayPal, Venmo, or Amazon.
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                • Restoring Your Property
                  RESTORING YOUR PROPERTY AFTER GAS LINE WORK
                  Property Restoration

                  It is our responsibility to repair or replace any portions of streets, sidewalks, driveways, yards, landscaping, etc. disrupted by our work. This will take some time, but we promise to put things back in order when we’re done. Our goal is to restore everything as close to its original condition as possible after our work is completed.

                  Learn More
                • SPRING INTO OUR PAYMENT OPTIONS
                  Payment Options Picked for You!

                  Everyone has unique needs that’s why we provide a bouquet of online payment options to make paying your bill easy and convenient.

                  Choose to make a one-time payment or automate your payment through your bank or sign up with our AutoPay program.

                  Payment Options
                • CHOOSE ONE OF OUR SIMPLE, SECURE WAYS TO PAY.
                  Need to make a payment? We have a variety of ways to pay.

                  Bank account, credit card, debit card, PayPal, Venmo or Amazon Pay.

                  Its simple: Make a one-time payment as a guest OR Login to your account to make a payment, and if you don’t have an account, it’s simple to set up.

                  Learn more!
                • Moving? You have a million things to do.
                  START, STOP, OR MOVE YOUR SERVICE ONLINE 24/7.

                  - 24/7 Convenience
                  - No more calls to make

                  Sign in to start!
                • FREE. EASY. PREDICTABLE.
                  Enjoy predictable bills with our free Budget Plan

                  This program allows you to pay about the same amount each month. You can enroll in the Budget Plan program at any time during the year. To make sure there are no surprises, we review your budget and, if needed, adjust your budget amount up or down. We’ll notify you on your bill if your budget amount changes. 

                  Sign in to enroll
                • Learn how to make your home more energy efficient
                  Online Energy Audit & Kit Program

                  Learn how simple changes can lead to energy savings in your home. Complete our free, online energy audit and you could receive a free energy efficiency kit with easy-to-install measures to help get you on the path to savings.

                  Take my Audit
                • Helping customers save energy and money
                  Energy Efficiency Rebates

                  If you have recently purchased or are planning to upgrade to qualifying measures or equipment, including furnaces, boilers, gas-fired heat pumps, smart thermostats, tankless water heaters and insulation & air sealing, you might be eligible for significant rebates. Find out about all of our available rebates and qualifications

                  See Available Rebates
                • 1 7

                  Regulatory notices and filings

                  Notice of requested rate adjustment

                  On Thursday, March 20, 2025, Columbia Gas of Pennsylvania filed a request with the Pennsylvania Public Utility Commission (PUC) seeking approval to adjust base rates for distribution service in order to allow for the continued replacement of its natural gas distribution system. See detailed information about the rate adjustment.

                  View the customer notice

                  View the customer notice describing Columbia Gas’s rate request, the PUC’s role, and what actions you can take.

                  Future of Energy

                  Building Trust Through Responsible Innovation

                  Columbia Gas is committed to supporting the current and future needs of customers. In partnership with its parent company, NiSource, the company launched a multi-phase Hydrogen Blending project at its training center in Monaca, Pennsylvania.


                   

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                   Looking for Simple Ways to Manage your Bill? We’re Here for You! 

                  Payment Plans

                  Payment Plans

                  We offer payment arrangements to help you if you are having trouble paying your bill.

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                  Get on our Budget Plan

                  Get on our Budget Plan

                  This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

                  Explore Budget Plan

                  Get billing and payment alerts

                  Get billing and payment alerts

                  Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

                  Enroll Today

                  Income-eligible payment assistance programs

                  Income-eligible payment assistance programs

                  You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

                  Learn More

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