At Azura, their goal is to enhance the lives of their members and their community. They strive to deliver the best service and products to their members, but also make a difference. Azura Credit Union offers a variety of products and services including checking and savings accounts, IRAs, business services, credit cards, mortgages, home... show more
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Azura Credit Union Reviews
5
22%
4
39%
3
6%
2
6%
1
28%
3.2
18 reviews
18 reviews
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Azura Credit Union
brandy schmidt @bns89
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1 Star Rating
I have had nothing but problems with this credit union since financing with them in 2021. They demand communication from you, up until it's time to reciprocate the same. Professionalism is not a skill that is required upon employment with this company. I was laughed at by a customer service representative and told that I would not be transferred to the appropriate department. I will never do business with Azura again, and I will make sure that no one I know does either.
Worst place ever to deal with. They stole my savings account and transferred all the money out without my authorization. The people who work there are truly unhelpful and very difficult. I will likely be retaining a lawyer.
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Product: Azura Credit Union Personal Loans
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Azura Credit Union
huan @hchenkc21
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1 Star Rating
Worst banking experience I have ever encountered in my entire life. All of my money got stolen and my entire financial life ruined after I banked there. And the teller always had this evil smirk everytime I went to the drive thru. Horrible place. Don't bank there. It's like a Mafia over there. They just make up stuff and steal your life and try to enslave you into Kansas for life. Stay away from these people.
Their app and mobile site is junk. But customer service is great. They’re always on the ball about getting my payment processed. Honestly the biggest complaint is their ear piercing hold music
Azura has proven to be a great asset to me and to our community at large ! I have found Azura to be more customer oriented than another bank I have dealt with for the past 40 years .
If I was writing this review prior to 2016, it would be 5 stars. In 2016 service declined significantly, you had to call into a call center where they are not knowledgeable. They make it impossible to opt out of the overdraft protection by giving you wrong information. They used to be amazing, I've had an account with them for over 20 years but now they are exactly what the big banks used to be 20 years ago.
I've had my savings account here for 4 years and at the start of this year I received a letter saying that unless a minimum amount was kept in the account, they would start charging a fee. I guess it encouraged me to put more money in it, which is generating little bit of interest. But at first I seriously thought about switching banks. However, other than this they have been a wonderful credit union to work with for what I need.
I went to Educational Credit Union when I was a teacher in Kansas. This credit union has it all, including online banking so I can pay my bills online and do just about everything from there. The employees are very knowledgeable and always friendly. I chose to go here because I was teaching in the area but also because they had excellent checking and savings account rates. At the time I was even considering getting a mortgage through here. The mortgage rates are also pretty good especially for a smaller credit union. This credit union had clear disclosures and a very simple application process. I would absolutely bank with this financial institution again.
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Azura Credit Union Offers
Business Services
Car Loans
Checking
Credit Cards
Home Equity
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Mortgages
Personal Loans
Savings
CDs
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