Walmart Canada

At your store in northgate edmonton, rudest people in all of canada. No carts, no riding carts for the disabled. They just looked on and did nothing while we cried in pain cannot shop without a car. You have no consideration for the disabled. Tried to complain. Your people would not even pick up the phone. Hundreds of carts out in the parking lot, but employees too lazy to bother to even go out there and get them. They did not even try to help or sympathize\your disability policy\i would say constitutes harassment which is now considered to be a tort by the supreme court and the courts of canada.\ you should not be doing =business in canada with so little regard for the elderly and for the disabled.\i think this is very hard to understand. Why are you not having reviews on your sites when other businesses do have reviews.\
Not reasonable and or fair\
Not consistent with the laws of disability incanada.\
Not fair.

Great service from Faiza,from brooks Alberta cashier was persisted and got my gift cards working thanks

An error in an original canvas collage print p/u before Christmas. One print was missing their head. To try to correct, received instructions from photo processing. Instructed me to return to store I had received collage and call photo dept with confirmation # given from photo processing. On calling photo processing from Walmart, I was then asked where my canvas print was? This detail had not been relayed. Communication is paramount. Since the order was online and obviously the personnel had access to editing, I would not assume further information was required.

Walmart is the world's biggest scam they get the product from China for $0.25 and they sell it $6.99 in Canadian stores down right spammers don't ever think this company is losing money they're not and over all that they're supporting Israel that's why it's taking a genocide on kids can you people are paying them free Palestine

I purchased a Starfrit griddle online through Walmart. A 1-year warranty was included with the purchase. I contacted Customer Service, on Monday January 8th, but they indicated that items through other companies are not honoured by Walmart since their 30 day return policy applies to all products. When directed to contact Starfrit's directly, I found that it would cost about $30 to send the skillet back through Canada Post. Buyer beware. Shop directly in store, or if the product is only available online, avoid third party vendors. Very limiting, since so many items are only available online. Better to order directly from company selling these products, but the cost will be higher, although the warranty will likely be honoured. Good luck! 🙄

Returned an item in Mail, their warehouse received it in 3 days. Up until now, 3 F***ing Months the refund hasn't processed yet!
Very very poor customer service! Would not recommend.

J'ai commandé le 24 novembre 2023 des cartouches HP pour 491,93 $. Le 01 décembre, je reçois une notification pour me dire que la livraison est $#*!ée. Puis plus rien. Je contacte Walmart le 05 janvier 2024 via l'aide en ligne et je reçois un courriel le 09 janvier pour me dire que ma commande est annulée.
Le 10 janvier, je replace la même commande mais elle me coûte maintenant 542,50 $...
Commande reçue aujourd'hui 12 janvier... mais les cartouches sont périmées depuis mai 2022!
L'assistant en ligne me dit que je peux les rapporter au magasin. C'est effectivement l'intérêt de faire ses achats en ligne.
Cela se passe de commentaire

Be careful on Walmart online, I found some clearance items offers really low price and offer store pick up, however when choose stock pick up,store shows no stock, when I went to the store it has the stock, try to call to adjust price, their online agent English I even could not understand, and repeatedly say some useless word, I will never ever go there to buy.

Ordered items for christmas on Walmart.ca. I received incorrect item. Have contacted online chat and called on phone several times but still have not received correct item. Was lied to by being told they would get back to me within 24 hours two times now and this did not happen. On the online chat was told that item was a final sale which once again was not true. Due to covid l am unable to go to store because my husband is immunocompromised and we are in isolation to prevent coming into contact with virus so l ordered xmas presents
Online. Very dissapointed with the lack of customer service.

A puzzle was listed for $3 so I went to store, but none in stock, and oddly, none of the many similar listing were in stock in their biggest store in Surrey BC, in this city, beside a huge transit terminal. Also bought a cleaning liquid that smelled worse than cat pee. No hint in this product that it could cause sneezing, gagging, for days. Four people who checked stock in two floors could find this liquid. Also, it contained no enzymes, per its Material Safety Data Sheet. Walmart has a common law duty to check product it sells. I located it myself. Prices are higher than Superstore, generally. Much higher than Dollarama in the same mall, sometime 300% higher.

The worst experience and all their customer service is in India, and they can't do anything there. Ordered 3 items Nov. 23rd. 2 show up, and one does not. Now the tracking states that they are waiting for the carrier to come get the last item for the last 2 weeks. Only thing that gets accomplished when you phone customer service is they escalate it. What a joke. Trust me, stick with Amazon, because their people are so far out of their league when it comes to fixing their own screw ups, I don't know even think they deserve to be in the game at all.

Walmart store 3011 Northland Calgary,
There was only one person on full service, it was lunch hour and very busy!

Huma took the time to help me and provided with an outstanding customer service that I never experienced at Walmart in Moncton. People like that need recognition as they are the most devoted employees any company would benefit from.

Worst customer service, they cancelled my online order which I ordered on offer saying out of stock and after the promotion ended they sell the product on full price. They treat their customers like fool and even when you contacted to their higher management team for issues they simply says can't help.
Worst worst worst online customer service. I wish I can give 0 star

The manager (Linda or Santa, what ever) at Walmart London North told me and the employee that the xchange is only for the new battery and to get the xchange, I have to wait the new one dead - after years. Really, is it a fraud? Shut up, the dishonest lady.

When I turned around to leave, a safety guard stand in front of me.

STOP TREAT YOUR CUSTOMER AS A FOOL AND LIKE CRIMINAL.

Went to Walmart London South at Wellington Rd, no issues.

Shame on you, Walmart London North.

Filed a complain to customer care and no response yet...

After looking for a specific brand, boxed, frozen food item on sale, I asked for help from two "student-age" Walmart associates. They both looked at the Walmart flyer I had with me and directed me to the meat section. I looked there and couldn't see it. I went back to the two associates and they then pointed to a freezer with bacon and cold meat products, and again the product was not there. It would've been more appropriate for them to have found out where this sale item was located rather than sending me to look in multiple places where it clearly wasn't. I continued to look but couldn't find it, so I left without purchasing said item. This is not the first time, in this particular store, that associates do not assist customers. The location is the Barrie, Ontario store on Bayfield Street North. I will try another Walmart!

They sent a damaged item. Sent the photos twice via email. CS is giving a run-around. Asking to talk to a Supervisor to escalate. I was told they cannot patch me to the Supervisor unless the photos were sent. I sent it again and when they are trying to connect me, they hunged up. Called back and same routine. Customer service got Indian heavy accent and hard to understand. Gets frustrated when you want to repeat what they said. No wonder walmart is getting lowest review. You lost another customer in me.

Why is it up to the checkout woman what I can and can't buy? Purposefully these women hold back purchases just to be infuriating. I try to make sure that everything I wanted is in the bags but I missed my footwear purchase and called in only to be told that they are putting it back on the shelf. I guess she wanted it for herself. She put 4 litres of milk on top of two dozen eggs in one bag just to see what would happen. These ppl enjoy tormenting their customers. I guess it is the only fun they get.

I ordered large cans of juice they substituted for small cans and over charged me getting not even half of my order
bad move for Walmart to let random sellers sell on your site
Won't be buying from you online in future
Spent half an hour on the phone with India)(
Outsourced customer service dept) getting a partial refund! Waste of time Last time I use that service
Ps beware of those random sellers delivery is charged and they also charge a manditory tip! Lol

I ordered a wallet for my wife and when I arrived in Canada, I was willing to wait for it to arrive but a third party cancelled it after I had waited for over a month for it!
Use Amazon!

It's pretty sad that you can't try clothes on for the change rooms are closed. I needed to return some things and they are not accepting returns until this virus is over. This is total bull$#*!. Whoever is the companies CEO I may never shop at Walmart again.

We're in the car headed to Walmart, listening to a CD of stubbornly adhesive children's songs requested every time I get in the car with my four year old daughter, Jade. Her year-and-a-half old sister, Romi silently approves of her taste in music from her buckled bliss two seats over. All windows down to mediate the humidity in our air conditionless cruiser, and we're off. As we roll past construction I unwittingly mouth the lyrics to 'frog trouble' and buzz my window up to stop some of the dust from getting in. A humongous underpass is being built so drivers won't have to wait for the trains. It will take two years of unrelenting yellow metal drilling to complete this transformation. I turn up the volume. I'm belting it out now.

We're going to the big blue box to pick up a new stroller. I've been notified that it's ready this morning, and I'm not wasting any time in picking it up. Despite my strong aversion to getting excited about things for babies, I'm looking forward to this.
Once I park, I get my sweaty, rosy cheeked children secured on hip and hand and obediently call the number I was given to claim my item. (Three arms would be nice here.) The automatic doors save me from wishing for a fourth and woosh us into the cool relief of the store. I'm still on the phone and can now hear the music and store-wide announcements echoing through my speakers along with a helpful voice assuring me he'll be with us shortly.
We wait beyond the checkout area as instructed and watch the shoppers churn through with their new items. Jade stares in silent study of the operation, surely taking mental notes to up her game at home. Romi clutches me loosely but resolutely as we continue to wait.
Through the beeps and blue vests comes a man holding a box the size of a cat. He has a black moustache and brown skin and wears a slightly bemused expression. We say hello and successfully match who I say I am to the name on the box. Then we share our disbelief that the stroller - despite being called the 'mountain buggy mini' - could fit into the light box in his hands. I half-hope-half-joke that it could be a very compactly folded stroller and he gives me an apologetic look and suggests we find out. I set my baby down and crouch beside him, the box in the middle of us, now all four at the same eye level. I tear into the package, sure at this point that it could be a wheel or two at most.
I rip into the inevitable and reveal… a kitchen pot.
Not even a nice one.
We look at each other and he shakes his head, already apologizing and expressing his confusion. After wondering together for a while what could have caused this mix up, we come to the conclusion that things get mixed up sometimes. He swiftly cancels my order on his phone, and suggestapologizes that I order again. I redundantly ask how and he generously waits as I order exactly the way I'd done a few weeks ago.
Having a bit of a bargainer's heart I ask him if it's possible to have it shipped straight to my house this time for the trouble. He asks me how much that would be, apparently having a bit of a bargainer's heart himself, and I go through the prompts on my phone to input my address and see what kind of shipping refund I'm looking for after all. My girls stand quietly by my side, Romi clutching my skirt and Jade watching the pot, maybe waiting for it to turn into a stroller. The man's phone rings and he leans towards me, his bottom teeth, straight and close, showing as he speaks, and asks if he can 'take this call'. I'm surprised at the question but say of course, and go on completing my order beside him. After a minute or two of helping someone else, he ends his call and asks how I'm doing. I tell him that as it turns out, my order qualifies for free shipping and it must have all along. I won't have to come back. We smile at each other like we both got away with something and say goodbye.
I hoist my baby up on my hip and take my other daughter's hand. As we re-emerge into the heat of the parking lot I suggest to Jade that maybe we should have taken the pot after all and pushed Romi around in that. She gives me a chuckle and we get back to our hot and happy car, ready for more frog trouble.

I have placed an online order 2 days ago. The postal code in the delivery address appeared wrong and I had to call their customer service. I was advised that nothing can be done 30 minutes after the order was placed, but to email the third party vendor who was a seller, with the request to cancel the order.
And that is when it all started, it is a too long story. First I got overcharged by 2$,than refunded that and then charged again the full amount; all of it on the same day. Calling the Customer service, waiting and then being cut off... and being told again to wait another 48 hrs for the refund. Not a good experience! I do not think I will order online from Walmart again and would not recommend that to anybody!