ComplaintsforGateway One Lending & Finance LLC
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Complaint Details
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Initial Complaint
03/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On or about January 2013 had a loan from Gateway One Lending & Finance thru used dealership on ************ in *******, **, The loan was paid in full by 2017 o there about. However according to NCDMV on 3-11-24 there's a lien on the title. Had misplaced original title when sent after final payment received. So now seeking a clean title for paid in full loan. No credit report has an any information about of a lien on the title!The old account number for ********************** One: **************Initial Complaint
01/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I financed a car through gateway one lending & finance and once I paid off the loan, they never sent me an SIF letter or a new title. I now cannot get a corrected title from them as they went bankrupt and the new company that took their accounts over has no record of my loan.Initial Complaint
01/11/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I used Gateway Lending for my auto loan. After paying it off, I never received the title. I have tried contacting them, but they are no longer in business. I need the lien released somehow.Initial Complaint
11/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I financed my car through Gateway One Lending in ******, **. Now I cannot get a lien release from them since they are no longer in business. I have went through multiple avenues to receive a copy, but no one can help.Initial Complaint
11/08/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I need the lien release for my vehicle that was paid off in 2018 so I can move on with my life in peace.Initial Complaint
09/25/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
In 2019 I paid off my 2014 kia ****** I still haven't gotten the title, and gateway one still has the lein on this vehicle. Can I please get this fixed, and my title in hand so I can move on with my life?Initial Complaint
09/13/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I need the lien release for my car that has been paid off for over 5 years or i can not get paid from insurance company because it was in an accident and totaled..But i cant seem to reach this company by phoneInitial Complaint
08/08/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I financed a *************************** 2014 through gateway one leading company and paid off the car 2019 and was never sent the lien release notorized letter from them abd because of that I can't apply for another title because it says I have the lien on it still im wanting to sell the car niw but can't i also contacted the company who took over but they have no knowledge of my account is there anyway you guys can help me with that letterInitial Complaint
06/16/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Gateway one lending is reporting inaccurate information on my consumer report .It says collection/charge off which is against FCRA REGULATIONS..This is in violation of my rights under congress law and I need it deleted from consumer report. Law 15 U.S. Code 1681s2 (1)( A)Responsibilities of furnishers of information to consumer reporting agencies A) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. This is inaccurate info stated below law 15 USC **** b b) Opt out (1) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless (A) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section **** of this title, that such information may be disclosed to such third party;I did not give consent to make this info public and what steps was taking under **** to disclose this info ? Send me the documents? Please delete this account from my consumer reportInitial Complaint
05/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I was paid of my car payment 2016 up to know I can't get my car title . I was try to contact the company no body answered my questions .so how do I get my car title?
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Customer Complaints Summary
46 total complaints in the last 3 years.
11 complaints closed in the last 12 months.