Michigan SOS expands service that lets customers check in online

Trips to the Secretary of State's offices just got less stressful for more Michigan residents.

The agency is expanding its MI-TIME service that lets customers use their phones or computers to make appointments or hold their place in line. The service is being installed at 13 more offices over the next few months, Secretary of State Ruth Johnson announced today.

“After you get in line, you can run other errands or wait from home or work until you’re ready to be called up,” Johnson said in a statement.

More:

Michigan to start issuing new IDs that will be accepted on domestic flights

Michigan is 1 of 5 harshest states for driver's license suspensions over court fees, fines

The Rochester Hills Secretary of State office launched the service on Tuesday and the Calhoun County PLUS Office in Battle Creek will launch the service Wednesday. The program expansion includes the following offices:
•    Adrian
•    Battle Creek (Calhoun County PLUS)
•    Bay City (Bay County PLUS)
•    Clio (North Genesee County PLUS)
•    Davison
•    Delta Township (Lansing Area PLUS)
•    Hudsonville
•    Lapeer
•    Marquette (Marquette County PLUS)
•    Monroe
•    Port Huron (St. Clair County PLUS)
•    Rochester Hills
•    Trenton (Downriver Area PLUS)

The service sends text messages to notify customers of estimated wait times. Customers also can request additional wait time if needed.

The service also is available at MI-TIME kiosks for those without a mobile phone.

Launched in 2014, the service has been used by more than 5.7 million customers.

Customers can find participating offices and reserve their place in line at michigan.gov/mitimeline.