• Data loading...
+ Post New Thread
Results 1 to 12 of 12
Cloud Services Thread, G Suite and RM Unify in Technical; Hello all, At the school I go to we have RM Unify- we've had it for the past 3 ish ...
  1. #1

    Join Date
    Apr 2017
    Posts
    10
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    G Suite and RM Unify

    Hello all,
    At the school I go to we have RM Unify- we've had it for the past 3 ish years. We used to use Sharepoint/Office 365, but we are now moving completely over to G Suite.

    All of the accounts are provisioned as normal via RM Unify into G Suite, but recently the school has set up an additional account for myself to use (and any other Digital Leaders). This was created directly in the G Suite Admin console, and I can log on fine through a Chromebook, but I can't log in on any other device. I go to gmail.com (as the account isn't in RM Unify), and I type in the email address, but even though the account IS NOT in RM Unify, it sends me to the RM Unify login screen. This is causing an issue as I will need to log into the account on a regular basis from a Windows computer (and occasionally a Mac).

    Can anyone suggest what could be done here? I am beginning to think that the account needs to be deleted in G Suite, and then re-created in CC4, then it would allow me to logon through the network, and on RM Unify.

    Any help would be much appreciated.

    Thanks,
    Theo

  2. #2

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    Australia
    Posts
    23,989
    Thank Post
    1,828
    Thanked 4,379 Times in 3,318 Posts
    Blog Entries
    14
    Rep Power
    1228
    It sounds like you have setup SAML (SSO) to use RM Unify. It works on a Chromebook because SAML authentication isn't enabled by default.

  3. #3

    Join Date
    Apr 2017
    Posts
    10
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi,
    On our Windows clients we do have SSO to RM Unify, but even on my Chromebook- I have my personal gmail account for home use, then I have my full time student account, then the Digital Leader account (like mentioned above). Obviously when I log onto the DL account, I can access everything perfectly, but when I log onto my student account or my home account I have no access whatsoever. However, the Director of Digital Learning has an admin account (not provisioned through RM Unify), and he can log on on any computer to Gmail.

    I have a funny feeling that I would need the Digital Leader account moving into a seperate OU (possibly to the same OU as the admin account but no admin rights are granted).

    Hope that makes sense. I have some staff training in just over a week and I need access to that account (all users now have SSO enabled). Again, hope that makes sense.

  4. #4

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    Australia
    Posts
    23,989
    Thank Post
    1,828
    Thanked 4,379 Times in 3,318 Posts
    Blog Entries
    14
    Rep Power
    1228
    Admin accounts are excluded from SAML so that is why that account works.

    I have no idea how your SAML works but somewhere that is the cause of the issue

  5. #5

    Join Date
    Apr 2017
    Posts
    10
    Thank Post
    3
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I'll have a word with the Director of Digital Learning in morning to see what he can sort out. It may be he can organise for me to have a CC4 logon created.

    Thank you anyway

  6. #6

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    9,589
    Thank Post
    510
    Thanked 1,122 Times in 997 Posts
    Rep Power
    300

    G Suite and RM Unify

    You should be able to create manual accounts through RM Unify (CSV) if you don't wish to create an AD account or can't.

    This is the way you'll have to do it to get it working - have the account in Unify either through AD or CSV.

    Same with Office365 and Unify.

  7. #7


    Join Date
    Feb 2015
    Location
    Birkenhead
    Posts
    1,084
    Thank Post
    12
    Thanked 233 Times in 188 Posts
    Rep Power
    200
    What does RM Unify provide you with that GADs and GAPs do (for free)? such as..provisioning from AD...and password sync....

  8. #8

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    9,589
    Thank Post
    510
    Thanked 1,122 Times in 997 Posts
    Rep Power
    300
    Quote Originally Posted by AlanD View Post
    What does RM Unify provide you with that GADs and GAPs do (for free)? such as..provisioning from AD...and password sync....
    Integration with a ton of education apps, provisioning from MIS. I think.

  9. #9


    Join Date
    Feb 2015
    Location
    Birkenhead
    Posts
    1,084
    Thank Post
    12
    Thanked 233 Times in 188 Posts
    Rep Power
    200
    Quote Originally Posted by Edu-IT View Post
    Integration with a ton of education apps, provisioning from MIS. I think.
    Such as...Kerboodle...(No)....MyMaths (No)....Blippit (no) ...Flat.io (no) .... So none of the really good useful ones, just a load of old ones that no one uses - or some trivial new ones that cost a fortune and do very little..... Sorry getting increasingly cynical and grumpy ... I see schools investing in RM unify - to support all those packages that seemingly offer so much ...and then rarely does any school buy into any of the packages - and effectively only use Unify for G suite and O365...and they could have had that integration for free (and then complain they are short of funds...). Which packages do you pay for that work with RM unify?

  10. #10

    southhamster's Avatar
    Join Date
    Jan 2013
    Location
    South Devon
    Posts
    1,483
    Thank Post
    4,819
    Thanked 777 Times in 470 Posts
    Rep Power
    562
    Learn pad safetynet and RM support RM books SSO are handy, plus its simple to add your own shortcuts.
    Good for the children as you can allow home access to eg RM books only.
    As I'm only in school part time it's also peace of mind that there is support if I'm ill or absent.
    I agree if you have good on site support with time to develop your own solution but for primaries it's not bad.

  11. #11


    Join Date
    Feb 2015
    Location
    Birkenhead
    Posts
    1,084
    Thank Post
    12
    Thanked 233 Times in 188 Posts
    Rep Power
    200
    OK - not familiar with Learnpad ... perhaps its worth the £1000 (?) you pay every year for Unify.....
    I wasn't aware that RM safety net requires RM unify to work....(which makes the cost of RM internet not so attractive...)
    RM books...how much is this used? Do they use it with tablets in the classroom?
    ...RM support.....(so you don't have to type your logon details in....that is not worth the cost of unify...)
    Adding your own shortcuts.....well athere are mllions of ways of providing links that students can access - including creating tiles in Office 365.
    You certainly don't need to develop your own solutions..... there are ready made ones provided for Office 365 and Google. Download install and configure (just like you - or someone did to set up Unify).

    I'm not saying it not worth anything....or isn't "handy"....its just that I think schools pay a lot for it - largely on the basis that it is potentially an "enabler" but then don'tgo on to make use of that - largely because the packages are n['t there.

    ...there are also other solutions like Mgaellan for half the money which does the same....

  12. #12
    Mark_House's Avatar
    Join Date
    Apr 2017
    Location
    Abingdon
    Posts
    7
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Hi. I am the Product Manager for RM Unify and is always good to hear a wide range of views about it. There are at least 20 IAMs in the UK education space right now, each providing a slightly different offer. This includes the native solutions from Google and Microsoft. I am sure that for some schools RM Unify might not be the right solution (although I am working on it!).

    Every month we see hundreds of thousands of unique users completing millions of sessions through the RM Unify platform. Some of them use RM Unify as a fully automated cloud<>network provisioning tool driven by the MIS. Others use it for a more specific purpose. For a Primary School (<500 pupils) we currently charge £495.
    Last edited 18th August 2017 at 03:30 PM.



SHARE:
+ Post New Thread

Similar Threads

  1. Job Losses in Hackney BSF and RM?
    By Grommit in forum BSF
    Replies: 49
    Last Post: 19th October 2008, 11:06 PM
  2. Serco and RM CC3
    By tazz in forum MIS Systems
    Replies: 3
    Last Post: 1st May 2008, 11:43 PM
  3. Youtube and Rm Safetynet
    By NorbertBroadsword in forum Network and Classroom Management
    Replies: 1
    Last Post: 7th November 2007, 07:46 AM
  4. Squid and RM proxies
    By HodgeHi in forum Wireless Networks
    Replies: 6
    Last Post: 1st November 2006, 11:02 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

L