I know they have their own forum, but I like you guys better so I'm asking here first...
I've been using a basic Unifi setup for a while now, with two AP's and a controller running on Linux. I mostly get how that all works together. Now I'm setting up a new building and it's going to need to be able to get managed remotely, so I went all-in with Unifi gear: a Cloud Key, Security Gateway, POE switch, and some APs. I still have a good understanding of how to set it all up, but I'm starting to get confused with all the different accounts and credentials that I seem to have accumulated.
So for starters, in the controller there's one set of credentials that is the "Device Authentication", which is listed under Site settings. I don't really know what that's actually for. The site? The controller? The Cloud Key?
Then there are admins. My understanding is these are accounts completely local to the controller.
Then there are ubnt.com accounts, which are used to log in to unifi.ubnt.com, where controllers designated for Cloud Access show up. I have literally no understanding of what the association between unifi.ubnt.com and the controller accounts are. When turn on Cloud Access in the controller settings, I have to log in to some ubnt.com account, and it seems like that account immediately gets connected to the controller. Then I can also add a new (local?) admin account on the controller, which sends and invite to an email address that may or may not be associated with a ubnt.com account. Confirming that email sometimes will make the controller show up in that account's unifi.ubnt.com dashboard and...sometimes not.
There definitely seems to be some sort of connection or association that can happen between the local admin accounts and the cloud accounts, but I can't find a single thing that says how that all works. Right now I have either one or four different accounts with the same email address and maybe different passwords on various devices or services.
Can anyone help explain how these pieces all fit together?
I've been using a basic Unifi setup for a while now, with two AP's and a controller running on Linux. I mostly get how that all works together. Now I'm setting up a new building and it's going to need to be able to get managed remotely, so I went all-in with Unifi gear: a Cloud Key, Security Gateway, POE switch, and some APs. I still have a good understanding of how to set it all up, but I'm starting to get confused with all the different accounts and credentials that I seem to have accumulated.
So for starters, in the controller there's one set of credentials that is the "Device Authentication", which is listed under Site settings. I don't really know what that's actually for. The site? The controller? The Cloud Key?
Then there are admins. My understanding is these are accounts completely local to the controller.
Then there are ubnt.com accounts, which are used to log in to unifi.ubnt.com, where controllers designated for Cloud Access show up. I have literally no understanding of what the association between unifi.ubnt.com and the controller accounts are. When turn on Cloud Access in the controller settings, I have to log in to some ubnt.com account, and it seems like that account immediately gets connected to the controller. Then I can also add a new (local?) admin account on the controller, which sends and invite to an email address that may or may not be associated with a ubnt.com account. Confirming that email sometimes will make the controller show up in that account's unifi.ubnt.com dashboard and...sometimes not.
There definitely seems to be some sort of connection or association that can happen between the local admin accounts and the cloud accounts, but I can't find a single thing that says how that all works. Right now I have either one or four different accounts with the same email address and maybe different passwords on various devices or services.
Can anyone help explain how these pieces all fit together?